1. Being a digital marketing company executive you may face
various question and the worries of the client. Like If I will do
go my site will be on top for nay thing I will search on Google. (
Its a stupid question by the client as they dont know, what is SEO?
And how it works? ) Why my site is not on the top?, I am paying you
money ( The Client may be howling at you) What content you need?. (
You told me that you need images and now content. Dont give me
these excuses if you are not able to give me result. I can sue
you.) These are the crazy conversation which one generally have
with our clients.
2. Quickies to Manage Clients
3. START WITH GOOD COMMUNICATION Do this from the very starting
Listen to them, be cautious of their concerns, and acknowledge what
they say. Dont be too overly concerned with trying to get your
points across all the time. Listen to what they have to say, and
express a desire and ability to help them.
4. EXPLAIN THEM THE PROCESS OF SEO Its better to explain
clients regarding the SEO. So that in longer run we can explain the
client if there is some delay in achieving rank. Make them believe
that SEO is not a black magic which will boost your ranking
overnight.
5. DONT USE TOO MUCH TECHNICAL LINGO While giving your
presentation to them try to be simple so that your client can
understand you. Because if you will be too much technical client
will not able to connect themselves and my find everything
ambiguous.
6. BE REALISTIC WITH YOUR CLAIMS . Never do wrong promises with
your client just to crack the deal. Check their situation first,
and after careful evaluation, give them a real and achievable
result that you know you can deliver.
7. HANDLE THE ANNOYED CLIENT . Its not necessary everything
will happen as per your planning. So there are chances of upset
client but if you are wrong admit it take the responsibility
instead of running from situation. This can help you in calming
down the upset client.
8. SET CLEAR TERMS, BEYOND ANY SHADOW OF A DOUBT . Leave no
room for queries or unanswered question, when it comes to having
your client accept the terms of the agreement. There is nothing
worse than trying to explain to upset client something that they
agreed to, didnt understand, and are now resisting
9. SHARE OR INCLUDE CLIENT WHILE PLANNING STRATEGY . Always
include your client while planning and also share the work with
the... This not only keeps them happy but this also makes your
client take some responsibility for the results as well.
10. DELIVER WHAT YOU HAVE PROMISED . If you made any promise
with client fulfill it. Keep learning and improving your craft so
that you can deliver the best service possible to your
clients.
11. KEEP INTEREST IN THEM . Always show your clients that you
are too much aware about their industry. Visit them regularly so
that they will feel that you care for them and can increase your
probability of further business.
12. Do You Have Any Question Address: E-78, Siddharth Nagar,
Opp. Amit Bhardwaj Petrol Pump, Malviya Nagar, Jaipur (Raj.)-302017
Email: [email protected] Call Us: +91-9166-700-355 |
+91-9610-988-988 Website: http://www.technocrab.com