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Page 1: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES.

How to use VOTalk

PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery.

PREREQUISITES - A front Desk operator will use Front Desk layout;A Practitioner will use Practitioner or Practitioner rapid layout.

Page 2: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES.

1. Push client to Client Director

2. Open Communication tab3. Click on Activate VOTalk

Page 3: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES.

VOTalk view will pop-up

Client’s name inserted into message(You do not have to have a client name)

To send the same message to all personnel of a type e.g all CAs or all Practitioners, Click on None and select the Personnel Type you require

Page 4: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES.

VOTalk view will pop-up

Client’s name inserted into message

Click on … and start typing last name of person you intend to contact OR select from the drop down list. Refer next slide.

When None is visible

Page 5: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES.

Type the first letter of the surname on your keyboard to bring list of personnel into drop down window

Select message recipient by clicking the box

Page 6: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES.

Type your message in the note area

Send message by clicking on send icon Or you can select from saved simple messages

Page 7: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES.

If the recipient is logged on, an alert message appears on recipient’s screen for 5 sec

When the recipient logs on, the VOTalk window pops-up on recipient’s screen and stays until the message is checked as read


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