Module 17-1
Managing Global
Human Resources 17
Module 17-2
Learning Objectives
1. List the HR challenges of
international business.
2. Illustrate with examples how inter-
country differences affect HRM.
3. List and briefly describe the main
methods for staffing global
organizations.
Module 17-3
Learning Objectives
4. Discuss some important issues to
keep in mind in training, appraising,
and compensating international
employees.
5. Explain with examples how to
implement a global human resource
management program.
Module 17-4
The HR challenges of
international business
Module 17-5
The Manager’s Global
Challenge
• Marketing and managing abroad
• Control systems
oFinancial
oHR
• Cultural difference
• Economic systems
• Legal issues
Module 17-6
How inter-country
differences affect HRM
Module 17-7
Adapting HR Activities
to Inter-Country Differences
Module 17-8
Review
• Culture
• Economics
• Politics
• Labor relations
• The law
Module 17-9
The main methods for
staffing global
organizations
Module 17-10
Staffing the Global
Organization
• International staffing: home or local?
oUsing expats
oOther solutions
oUsing transnational virtual teams
• Offshoring
Module 17-11
Staffing the Global
Organization
• Management values and international
staffing policy
oEthnocentric practices
oPolycentric practices
oGeocentric practices
Module 17-12
Staffing the Global
Organization
• Selecting expatriate managers
oSelection testing
oLegal issues
• Avoiding early expatriate returns
oTraits
oFamily pressures
oWhat employers can do
Module 17-13
Review
• Staffing: home or local?
• Offshoring
• Management values
• Selecting expatriate
managers
• Avoiding early expatriate
returns
Module 17-14
Important issues in
training, appraising, and
compensating international
employees
Module 17-15
Training and Maintaining
Employees Abroad
• Orienting and training employees on international assignment
• Appraising managers abroad
• Compensating managers abroad
oThe balance sheet approach
o Incentives
oSteps in establishing a system
Module 17-16
Training and Maintaining
Employees Abroad
• Labor relations abroad
• Terrorism, safety, and global HR
oTaking protective measures
oKidnapping and ransom (K&R)
insurance
• Repatriation: problems and solutions
Module 17-17
Review
• Orienting and training
• Appraisals
• Compensation
• Labor relations
• Terrorism, safety
• Repatriation
Module 17-18
How to implement a global
human resource
management program
Module 17-19
Managing HR Locally
• Global HR system
effectiveness
• Global HR system
acceptability
• Implementation
Putting a Global HR System into Practice
Module 17-20
Review
• Effectiveness
• Acceptance
• Implementation