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Page 1: IBM Cognos Mobile Now With Android Support

© 2011 IBM Corporation

Business Analytics software

IBM Cognos Mobile

Friedel Jonker, IBM Software Client Leader

2011/06/03

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© 2011 IBM Corporation2

Business Analytics software

Agenda

“Mobile BI has the potential to significantly expand the population of BI users to include a much more mainstream audience .”

Gartner: 2011 BI Platforms Magic Quadrant

�The mobile market is shifting

�How IBM Cognos Mobile can help

�Summary

�Questions

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© 2011 IBM Corporation3

Business Analytics software

Rise of Mobility – Why?

� The need for information at your fingertips exists today and will continue to intensify

� Mobility is what people need the most – access to in formation ‘anywhere’

� Instantly on, portable, smaller and lighter and can hold vast amounts of information

� Tool for Social Interaction

� Ease of use and ‘wow’ factor

Mobile users expect high-fidelity access to the same info they have on the desktop, presented in an easy-to-learn, mobile-friendly format

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Analysts Validating the Trends

By 2013, 33% of business intelligence functionality will be consumed via handheld devices.Gartner Predicts (Nov 2010)

Nearly 90 percent of companies think mobile busines sintelligence is importantHoward Dresner Mobile BI Study (Sept 2010)

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Business drivers for Mobile BIBusiness managers are looking to…

Equip front-line workforce with the timely information needed to make informed decisions , regardless of location

Provide full Enterprise support for market-leadingmobile platforms

Fully interact with BI content on mobile devices

BI at the point of impact

Deeper insights

Broad platform support

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© 2011 IBM Corporation

Business Analytics software

The shift for mobile users

� They expect information at their fingertips, anywhere

� They expect the same information from desktop to mobile

� They expect their personal devices to work for business

The shift for IT

� Deliver the same experience regardless of device

� Support various personal devices

� Create a mobile strategy for securing all information

Organizations need a mobile solution to support bot h the business and IT shifts

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The changing mobile user and IT landscape

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Cognos 10: Intelligence UnleashedSmarter Decisions. Better Results.

Freedom to Think

Connect with Others

and Simply Do

• Unified workspace• All time horizons• Progressive interaction

• Decision networks• Business context• Accountability

• Mobile and Disconnected• Integrated• Real-time

A revolutionary BI workspace delivered on a proven platform

with seamless upgrade

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© 2011 IBM Corporation

Business Analytics software

Who’s Using IBM Cognos Mobile?

● Executives● Consume dashboard reports on

KPI's across the business, based on various geographies

● Police Officers

● Call in progress status

● Crime statistics

● Retail Regional Managers

● Up to date sales information on stores to visit

● Field Sales Rep● Customer history (orders,

contacts, open issues, etc…)

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Business Analytics software

IBM Cognos Mobile

Analytics is about information for better decisionsbetter decisions while Mobility is about what

people need the most – access to information ‘‘anywhereanywhere ’’

� Author once, consume anywhere

� Full BI interactivity including Drill Up/Down/Throu gh

� Schedule reports for immediate access to key conten t

� Secure, broad access to analytic content

� Simplified user experience across devices

� Support a wide range of devices including Blackberr y,

Symbian, Windows Mobile, iPad, iPhone, Playbook and

Android for various tablets

� Location Aware Intelligence

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Author Once, Consume Anywhere

Benefits for Business

� Users can expect the same information on

their mobile devices as on their desktop

� Users are able to make better decisions fast

because they are receiving more targeted

information

Benefits for IT

� Increases value of deploying a single BI

solution

� Confidential corporate information is

secured on their mobile device

The SAME secure, timely and personalized information delivered to your mobile device

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DEMO: Author Once, Consume Anywhere

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Schedule and drill thru reports for immediate access to key content

� Integrated scheduling – from Cognos server

� Includes bursting reports – different data for different users

� Sent to users at specified times

� Drill up – drill down – drill through

Schedule reports to multiple users at specific times

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Internet & wireless carriers

(IP, WiFi, Edge, GSMCPRS, 3G, etc.)

RIM BlackBerry®Enterprise Server(BlackBerry only)

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

ReportData Source

IBM Cognos Content Store

Data compression –in transmission and

on device

NativeDevices

IBM Cognos Mobile BI Security and Architecture

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© 2011 IBM Corporation14

Business Analytics software

Enhanced Support for Mobile BI User Experience

Extending device support and enhancing mobile user experience

• Support for iPhone and iPad

• Modern and compelling UI that leverages touch interface and common gestures

• BlackBerry improvements

• Enhanced UI and support for BlackBerry Torch and Storm

• NEW: Support for

• Current device support line up

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IBM Cognos Mobile 10.1

� IBM Cognos Mobile support for iPhoneand iPad:

– Zero footprint web application for both iPhoneand iPad

– Full BI interactivity including Drill Up/Down/Through using common Touch gestures

� Broad and intuitive Prompt support:– Support for additional prompt types and

format pages

� New and enhanced user interface for the BlackBerry device:

– New and Improved user interface using modern BlackBerry design paradigm

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Location Aware Reporting using IBM Cognos Mobile

� Retrieves GPS data from the mobile device to determine current location

� Completes location-specific report prompts with current location to get contextually relevant information.

� Supports needs in areas such as Government, Real Estate, Financial Services, Retail

� Law Enforcement Use Case :– Police officer requests mug shots of

wanted violent criminals who live within 1,000 ft of current location

– Uses the mug shot on their mobile device to canvas for possible witnesses, suspects

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IBM Cognos 10 Platform & Mobile: Flexible Access

WebSearch Office

MobileDashboard

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Dorel Industries Inc. is a world class juvenile products and bicycle company.

Some familiar brands include:

Dorel executives use Mobile BI dashboards to track sales data

Dorel: Leveraging BI Anywhere, Anytime

"We're not an early adopter of new versions of soft ware in general…we have a large army to move forward we have to move them for ward in an orderly pace. There are three main areas and this particula r new version Cognos 10 that caused us to evaluate it in a way in which we normally would not. First in the areas of scalability and performance . …we have high expectations of a much more stable platform and a faster performing platform because we have a very large implementation of which will even tually scale up into the neighborhood of ten thousand or more users ...“

Mark McDanielBoeing Finance Reporting

“I think the real power of IBM Cognos Mobile is that beyond having reports delivered to their inbox, users can go into either public or their own Cognos folders to refresh data as they need it, whenever, wherever they are . In this way they have data that is in real time and up to date with no limitations. They can then focus in on the data wit hin that report that is important to them.”

Ian F.C. Farthing, CGA, CPA V.P. - Corporate Services Dorel Industries Inc.

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Business Analytics software

SummaryAnalytics on the go for more devices

IBM Cognos MobileProvide interactive BI reports on market-leading handheld mobile devices.

IBM Cognos MobileProvide interactive BI reports on market-leading handheld mobile devices.

Benefits

� Deliver BI information to users in the context of their day-to-day processes and applications

� Provide actionable intelligence to users, no matter their location or their connectivity

� Put a new lens on your existing BI data with different ways to look at BI information

� Maintain consistent security

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Questions?

??

?

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© Copyright IBM Corporation 2011 All rights reserve d. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Cognos, the Cognos logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.

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ADDITIONAL DETAIL

SLIDES

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Internet & wireless carriers

(IP, WiFi, Edge, GSMCPRS, 3G, etc.)

RIM BlackBerry®Enterprise Server(BlackBerry only)

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

ReportData Source

IBM Cognos Content Store

Data compression –in transmission and

on device

NativeDevices

Architecture: How it works

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© 2011 IBM Corporation

Business Analytics software

IBM Cognos Mobile Service

● Pushes report content to device

● Facilitates communication between mobile device to server:

– Search

– Browse

– Run

– Schedule

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

ReportData Source

IBM Cognos Content Store

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IBM Cognos Mobile Server

� Integrated with IBM Cognos BI

� Installs in existing environment on existing hardware

– IBM Cognos Mobile Service– OTA (over the air) install web pages

� IBM Cognos Mobile tables are created in the IBM Cognos content store – or can be added to a different Content Store

� Mobile Service can be load balanced like other Cognos Services (there are no dependencies to being co-located with other services)

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

ReportData Source

IBM Cognos Content Store

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IBM Cognos Mobile Server

� Interfaces with existing data store

� It creates a local, compressed and encrypted version of the content store

� Leverages existing IBM Cognos BI reports built in:

– Report Studio– Query Studio– Analysis Studio

� Massages reports automatically:– Transforms – Compresses

IBM CognosPlatform

IBM CognosMobile

Service

IBM CognosBI

ReportData Source

IBM CognosContent Store

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IBM Cognos Mobile Server Content Store

� Pushes report content to device

� Facilitates communication between mobile device to server:

–Search–Browse–Run–Schedule

IBM Cognos Platform

IBM CognosMobile

Service

IBM Cognos BI

ReportData Source

IBM CognosContent Store

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Business Analytics software

Communication Between Server and Client

� BlackBerry:–Communication is routed through the BlackBerry Enterprise

Server (BES)

� Windows Mobile, Symbian, iPad/iPhone, Android and PlayBookWeb Apps:

–Communication is through a VPN client

RIM BlackBerry®Enterprise Server(BlackBerry only)

IBM Cognos Platform

IBM Cognos Mobile

Service

IBM Cognos BI

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Corporate Firewall

�Non BlackBerry:–Use VPN to get thru firewall for non BB

RIM BlackBerry®Enterprise Server(BlackBerry only)

IBM Cognos Platform

IBM CognosMobile

Service

IBM Cognos BI

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Rich Client Application

� Rich Client (excludes web app) application is installed on every device (via push or OTA)

� Digitally signed

� Saves content to local content store

� Application is purpose built to enable interactivity with reports

� UI leverages the native device capabilities –Navigation and general usage is as intuitive for the end user as possible–Performance on each device is optimized

WindowsMobileDevices

Rich NativeClient (no HTML)

BlackBerry®Devices

SymbianDevices

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Client Content Store

� A local, compressed and encrypted user version of the content store for offline report access

� Synchronizes with the Mobile content store on the server

� Proprietary, not accessible by non-Cognos mobile applications

WindowsMobileDevices

Rich NativeClient (no HTML)

Data compression –in transmission and

on device

BlackBerry®Devices

SymbianDevices

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IBM Cognos BI Security

� Password required to launch Rich Client

� Credentials can be cached on the hand held device for seamless access

� NTLM security is supported

� Supports environments using Kerberos, Netegrity/SiteMinder or SAP

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Security During Transmission

� Blackberry–All communications are secured by the BES

� Windows Mobile, Symbian, iOS web app support–VPN or SSL (TLS) Security

All transmissions are encrypted using industry standard, accepted symmetric encryption such as• Triple-DES•AES with BES•VPN •SSL Security Support

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Security

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Device Based Password Protection

�Most organizations mandate password protection on mobile devices

�After a specified period of inactivity the user will be prompted to enter their device password to access the handheld device

�E.g. a user has 10 opportunities to enter their password correctly – if not, device is wiped.

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Remotely Wiping a Device

� BlackBerry

� Windows Mobile–MS Exchange Server 2003–Microsoft SMS 2003 or later

� Symbian–Nokia Intellisync–IBM WebSphere Everyplace Device Manager

� Devices must be on, and connected to a network in order for data to be erased remotely

� Please see vendor guide for instructions on remotely removing/wiping content from mobile devices

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Lease Key Functionality

� Cognos Mobile Functionality

� Report data stored on the device can be configured to “expire”by the Cognos Administrator

� Report data is rendered inaccessible on the device until the device can re-authenticate with the server

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Installation: Push vs OTA

Push Installs

� More Control over deployment

� Silent for user – Fewer support requests

� Just appears on the device

OTA (over the air) Installs

� Relies on user to install

� More likely to generate support requests

� Requires giving permissions for user to install software on their devices

Recommended for: - larger deployments - less tech-savvy users

Recommended for:- small or test deployments - tech-savvy users

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What’s New in IBM Cognos Mobile 10.1?

�New BlackBerry UI, new Web interface for iPhone, iPad.


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