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© 2013 IBM Corporation

IBM Sametime Deployment PlanningOpen Mic Webcast

May 8, 2013

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Agenda

■ Sametime Components

■ Common Deployments

■ Virtualization

■ Q&A

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What does Sametime offer?

■ System Console

■ Sametime Community

■ Sametime Proxy

■ Meeting Server

■ Sametime Media Server

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Sametime System Console Server

■ The System Console is the core planning server and allows you to setup all of your deployment plans for the various servers that you will install.

■ It organizes server settings, policies, and other Sametime specific configurations for the various servers in a given deployment.

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Sametime Community Server

■ The backbone of the Sametime environment

■ Provides chat features between clients

■ Prerequisite for many of the other Sametime products

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Sametime Proxy Server

■ Offers communication for the browser-based chat client, Android client, and iOS client

■ Provides awareness for users in browser-based meetings

■ Delivers the web audio/video plugin to the meeting

■ Can be integrated with products such as iNotes to offer Sametime within that client

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Sametime Meeting Server

■ Provides a place that users can join to share content with each other through slides, screen shares, and application control.

■ When a Media Manager is installed it can offer audio and video within a meeting room.

■ The Meeting Server replaces the Classic Meeting Server that runs on the Community Server.

■ The Meeting Server is now available directly from within the rich client so there is no longer a requirement to use a web browser to attend a meeting.

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Sametime Media Server

■ A Sametime Media environment includes the following components (Note: not all are required to be installed)

─ Sametime Media Server, Turn Server, and Bandwidth Manager.

■ The media server includes three components

─ SIP Proxy Registrar, Conference Manager, Packet Switcher

■ All of these components are needed and can be installed onto separate machines or the same machine Note: If you ever wish to cluster the SIP Proxy Registrar or Conference Manger you will want to be sure to install each component as a separate node.

■ The Turn Server is optional; however, if you plan to allow external access or have an intricately set up internal network you will want to install and configure the Turn Server to ensure media will work.

■ The Bandwidth Manager is completely optional and can be installed/configured later, if needed.

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Additional Components Needed By Sametime

■ DB2 stores information regarding your deployment. DB2 will include data such as meeting rooms, server version information, cluster information, deployment information, etc.

■ LDAP is a directory that stores information for users and will include information about a user's (name, password, email, etc.)

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LDAP Server

■ In order to take advantage of the new Sametime components and the features they offer, an LDAP server must be configured and available for use.

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DB2 Server

■ At the core of every install is the DB2 server which stores the databases for our various servers.

■ It contains information ranging from anything like setup and Deployment Plans, to the actual Meeting Server Rooms themselves.

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Examples of Deployments

■ Internal High Availability (HA) deployment

■ External High Availability (HA) deployment

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Internal HA Deployment

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External HA Deployment

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External HA Deployment

In order to allow external connections to the the environment there are two main solutions.

■ First solution: The user needs VPN access to the environment. Note: VPN will not necessarily negate the need for a Turn Server for media to work properly.

■ Second Solution: Components will need publicly available hostnames and the firewall needs to be configured to allow connections to these servers.

There is no way to make a distinction in the configuration for internal vs external client access. Therefore, hostnames you give to the Sip Proxy Registrar and Turn Server must resolve in internal and external DNS (Split-Horizon DNS).

Additionally, be sure the DNS domains match on hostnames so that SSO can work properly between the various server components.

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Other Deployments

■ The deployments we discussed are in no way the only deployments available but offer some of our more common scenarios.

■ If additional redundancy is needed additional servers and/or secondary nodes may be installed.

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Virtualization

■ When planning a VM environment careful consideration should go into what hardware is available.

■ When comparing the system requirements to available resources verify that each individual VM meets or exceeds the minimum resources.

■ In other words if you have a VM host server with 4 gigabytes of memory and 4 cores this will only be able to support one server (or possibly 2 servers) since each server will only receive a subset of those resources.

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Client Deployment

■ The Sametime Client you will want to have installed is 8.5.2 IFR1 with the security hotfix.

■ The Notes version does not correspond to the Sametime version

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Field Support Services Can Help!

■ Knowledge Transfer on Sametime Planning for Installation and Configuration

─ New Features

─ Planning and prerequisites

─ Recommended steps for successful installation, steps to migrate from earlier versions of Sametime

─ Setting up and documenting the Sametime policies

─ How to install the new plugins on Sametime Clients

─ Starting at $12,000 (5 days remote)

■ Buddylist Tools for Conversions from Domino Directory to LDAP

─ Viewing and spot checking during the conversion, speeds effort to validate conversion by facilitating checks of a larger sample size quickly and easily directly from the Buddy List Database

─ Restore a users Buddy list via an automated process, removing this burdensome task from your Sametime Administration Team

─ Report on your Buddy list to identify content, groups, external user count to help properly size LDAP and policy requirements

─ Reduce size of vpuserinfo by removing storage content for users that have been deleted from company directory

─ Starting at $4800 (2 days remote)

■ Contact [email protected] and [email protected] for scoping/pricing

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