Indianapolis/Marion County GIS & DigSmart
Ryan R. Johnson
March 8, 2006
Overview
DigSmart Basics Operational Overview Reporting Data Preparation/Implementation Implementation Issues Future of DigSmart
DigSmart Basics
DigSmart Basics
DigSmart is an extension to ArcMap, designed to automate utility locates, or the “Call Before You Dig” process
DigSmart is produced by Bergmann PC, Inc. of Rochester, NY, winner of the 2005 ESRI Business Partner of the Year award
Benefits of DigSmart Electronic ticket processing Digital maps showing the utility location and
the ticket information on the same screen The ability to zoom to and measure the
exact location of each ticket, improving accuracy and efficiency
Graphically represent linear address ranges
Benefits of DigSmart Creating work orders directly from the
map Consolidated ticket management and
reporting Adding overlay data to perform analysis Emergency ticket notification via cell
phone and on the local PC Field Client Module for ticket updates
from the field
DigSmart and Marion County
The City of Indianapolis/Marion County purchased DigSmart for use in the Department of Public Works
The system is currently used to automate Sanitary and Storm Line locates
Implemented in August 2005
Operational
Overview
DigSmart Operation Requests originate at the Indiana
Underground Plant Protection Service (IUPPS) call center
The locate request is sent via e-mail to the DigSmart system
DigSmart system parses data from the e-mail, geocodes the address, and determines if a locate is required
System administrator is notified of emergency locates via cell phone
Sample IUPPS E-mail
IUPPS Data Imported Ticket Info Window The Ticket Info
Window is dockable, and the data can be edited
It includes all relevant data from the IUPPS e-mail
DigSmart Toolbar
Ticket download and navigation
Historical ticket retrieval
Location editing Reporting
Sample PDF Locate Document Sent as an e-mail
attachment to the appropriate coordinator
Contains contact and locate information, description of the job and duration, and geographic data
Currently printed and taken to the field
DigSmart Operation Locates are performed, and the
status is updated in the database via a Field Application Module
The updates are currently processed by a single dispatcher, but could potentially be updated in the field and synchronized with the SDE database
DigSmart Field Module
Process Review
2. DigSmartProcessed
4. SystemUpdated
1. LocateRequest
To IUPPS
3. FieldLocate
Reporting
DigSmart Reports
The DigSmart system is installed with 5 reports, plus an export option Volume Company Type of Ticket Ticket Status Street Name Ticket Report
Additional Reports Additional reports can be created within
Crystal Reports Data is stored in SDE tables, and field
documentation is available
Additional Reports
Date/Time Comparison Tickets by District Tickets Closed by District Tickets by Township Emergency Tickets Processed Emergency Tickets – Time to Be
Processed
Data Preparation
and Implementati
on
System Preparation
The DigSmart system is essentially a turn-key solution, although some data preparation and planning is required of end users
DigSmart Data Preparation Determine the geographic areas of
support and the responsible parties The service area was divided into 11
DigSmart Districts, by consolidating zip code polygons
The initial districting was based upon population and geographic dispersion
DigSmart Districts
DigSmart Data Preparation
Once the districts were determined, a new Storm and Sanitary layer was created for each district The DigSmart system requires a separate
layer for each district, in order to e-mail specific coordinators
DigSmart Data Preparation
Additional Layers Once the districts and utilities for locates are
determined, additional relevant layers can be added Storm Sewer Structures Sanitary Sewer Structures Street Centerlines Parcels Buildings Traffic Signal Boundaries
DigSmart Data Preparation
Determine Buffer Size Currently set to 100’
Determine Geocoding Requirements Composite Geocoder
Right of Way Addresses Parcels Street Centerlines
Implementation Issues
Implementation Issues
Determine Process and Responsibilities
Personnel Training and Adjustment to a New System
DigSmart Configuration and Modification
Data Selection/Creation
Future of DigSmart
Future of DigSmart Increase number of DigSmart
Field Module licenses to allow for updates to be made directly from the field
Use historical data and density analysis, along with employee feedback, to revise DigSmart Districts
Add additional utilities for locates
Thanks!
Questions?