Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Comcast-Amdocs ABCS:System Scope & Application Architecture Review
October 25, 2007
2 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
AgendaAgenda
> Introductions & Meeting Purpose
> Overview> DDP/F versus ABCS
> ABCS System Flow
> ABCS Roll in Current/Future BSS Environment
> CAE Ordering Business Functionality> EPC for ABCS
> Comtrac Ordering & EPC
> AM Break
> CAE Ordering Business Functionality Continued…> Serviceability (Addresses)
> Deposits
> Quotes
> Customer Creation
> Transfers
3 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Agenda (cont)Agenda (cont)
> Account Management> Ledgers
> Payments & Adjustments
> Transaction Flow Details
> Lunch
> Billing> Bill Day Flows
> Charge Calculation & Proration
> Bill On Demand
> Bill Statement Design
> PM Break
> Financial Reporting> Accounts Receivable, DDP/SQL, & Financial Aspects
> Wrap-up
Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Comcast-Amdocs ABCS:System Scope & Application Architecture Review
Overview
5 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Pre-ABCS: DDP with DDP/FPre-ABCS: DDP with DDP/F
DDP-OECheck In
DDP-PPV Charging
DDP OTO(VoIP/VOD)
Neptune System
DST Output
PaymentsDebit AdjustmentsCredit Adjustments
DDP Rate Increase
DDP Posting
Service Adds & SubtractsDeposits
House ChangesCustomer Changes
DDP Cycle CUT OFF
Reports Statements
Web Presentment Print
DDP Cycle UPDATEData
Center
OptionalExact
View CD
DDPF Process
Comtrac
DDP DirectorMaintenance
RP File
APMS
MSO Data
DDPF Master Type 30’sDDPF Select
Trans
New DDPF Master
CusBalBalance Mgmt
DDP Database
6 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
New ABCS Layer View – Phase 1New ABCS Layer View – Phase 1
DDP-OECheck In
DDP-PPV Charging
DDP OTO VoIP/VOD)
Neptune System
PaymentsDebit AdjustmentsCredit Adjustments
DDP Rate Increase
DDP Posting
Service Adds & SubtractsDepositsHouse ChangesCustomer Changes
Web Presentment Print
EPC
Report Distribution
Comtrac
Web Presentment
Report Design
Bill Calc(Billing)
Statement Design
Standard Reports
Custom Reports
Statements
ABCS Service Layer
Balance Mgmt (AR)
DDP DB
ABCS DB
7 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
ABCS LayersABCS Layers
CM APIsCustomer structure,
customer status
Invoicing APIsCharge Queries
AR APIsPayments creation, Deposit
Maintenance
ABCS Integration Layer
DDP IL – Phase 1Future BSS systems
– next phases
Transaction Broker
Edge System Listeners
8 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Edge System ImpactEdge System Impact
> Services• DDP accesses ABCS services• Edge systems can access either DDP APIs or ABCS services
> DDPF interfaces• Mainly manual keying of reports today• The manual process will change to adopt the new reports• Possible to automate the process in next phases
> Edge systems that rely on rate code (eBill)• Assuming rate code-offer will be 1x1 there is no change• Once rate code-offer will be 1xN
> The systems will have to export information from EPC
Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Thank You
Information Security Level 2 – Sensitive© 2007 - Proprietary and Confidential Information of Amdocs.
New Functionality in ABCSThe CAE Ordering Experience
Cal Dickenson, Director of Scope Validation
10/25/07
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Order Functionality HighlightsOrder Functionality Highlights
> One customer
> Address management
> Integration to Enterprise Product Catalog (EPC)
> Order Negotiation
> Quotes
> Deposits
> Transfers
12 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
The Ordering ProcessThe Ordering Process
> Step One – Managing the Address• Larger Address Fields• More Data retained• Sanitized Addresses
> Need accurate USPS approved addresses for service and billing
> Need geocode identification for taxing> Serviceability
13 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
The Serviceability DatabaseThe Serviceability Database
> Service Addresses• The serviceability database will be used as the source
for both serviceable addresses and “sanitized” addresses
> Going forward the “homes passed” will only be addresses of active or former customers
> Comtrac will first query the serviceability database for a match
• Exact hits, near hits, no hit> Sanitized address will be added to homes passed if
necessary
• Data from the serviceability database will provide the additional fields needed for ABCS (geocode, etc.)
14 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
The Serviceability Database (cont)The Serviceability Database (cont)
> Billing Addresses• Billing Addresses will also be sanitized to ensure an
accurate USPS address• When a billing address is entered or changed Comtrac
will query the serviceability database to “sanitize” the address
> Exact match, near but no cigar, no match
15 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Sanitized AddressesSanitized Addresses
> ABCS will do no further address cleansing
> An API will provide visibility to the sanitized addresses
> Sanitized billing and service addresses will be used for statements
> FIDs will allow DDP reporting to use the sanitized address
16 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Sanitized Service AddressSanitized Service Address
17 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Information Security Level 2 – Sensitive© 2007 - Proprietary and Confidential Information of Amdocs.
AM Break
All – 15 minutes
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QuotationsQuotations
> DDP linked to ARCA
> During an order, can now get an accurate quote for order> Prorates> Taxes
> Supports “shopping” exercise with customer
19 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Other Order Negotiation HighlightsOther Order Negotiation Highlights
> No package tables• Services on an account but not on package table will not
automatically be removed• Grandfathering
> Promotions• When a promotional offer is given to a customer, the offer after
the promotion will be known• Ordering system will perform the rollover
> Very limited need for Rate Codes• Not involved in charging• Provisioning• Task management
20 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
DepositsDeposits
> Support for two types of deposit• Security (account level) deposit• Product deposit
> Assigned during the order process
> Not mandatory in ABCS
21 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Introduction of Customer Centric ModelIntroduction of Customer Centric Model
> Customer record created at time of order• Allows for AR activity before order is finalized
> Payments> Other credits> Fees
• Customer is a unique entity within ABCS, not an attribute of the house
22 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Complete OrderComplete Order
> Order Completion• Creates a structure in the financial system for
customer, account, subscriber with billing arrangement and payment channel
> CM Subscriber status = Active> AR Account status = Open> Billing Arrangement status = Open> Payment Channel = Open
• Offers are added to ARCA for billing
> Check-In complete
23 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Install, Restart, Change of ServiceInstall, Restart, Change of Service
> New customer, restart or change in address information generates address sanitization
> New Customer structure with customer, account, subscriber, billing arrangement and payment channel lays the foundation for true customer centric application• An install initiates a new customer structure with one account,
billing arrangement and payment channel• A restart reopens an existing subscriber• A transfer will initiate another subscriber
24 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Disconnect, Reschedule, CancelDisconnect, Reschedule, Cancel
> Disconnect• Pending
> Subscriber status is Active> Hot Tap scheme remains in place
• Complete> Subscriber status is Cancel
> Reschedule• No changes in Phase 1
> Cancel• Existing process for the cancellation of a pending order
remains the same
25 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
TransfersTransfers
> Intra-corp transfers• Customer, Account, Billing Arrangement, Payment Channel
remain in place> ‘From’ Subscriber moves to cancel status> ‘To’ Subscriber moves to active status
• Payments and charges posted to either account during the transfer timeframe are posted to the AR Account
• DDP/SQL Transfer flip works as it does today• Ledgers provide visibility to all information for both subscribers• Deposits on the ‘from’ account will follow disconnect logic• Recurring finite charges (promos) will follow disconnect logic
> Cross-corp (regional) transfers• Continue to work as they do today
26 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Anatomy of a TransferAnatomy of a Transfer
> Four stages of a transfer:1. Pending Disconnect
> When the Billing Address is changed, it will be sanitized> The Billing Arrangement is updated
2. Completed Disconnect> Subscriber 1 (‘from’ account) moves to cancel status> Offers are removed from Subscriber 1> If Billing Address was not updated, the Billing Arrangement is
set to cancel status
27 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Anatomy of a Transfer (cont)Anatomy of a Transfer (cont)
3. Pending Install> Will use the existing Customer/Account structure> User chooses the address, address is sanitized> Update any other customer info as appropriate> Shopping
> Get eligible products with new customer profile> User will see the old services at the top of the shopping screen
> Schedule> Create Subscriber 2 (‘to’ account)> Set the Billing Arrangement if previously closed by the
disconnect.
28 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Anatomy of a Transfer (cont)Anatomy of a Transfer (cont)
4. Completed Install> Change primary service address association from Subscriber
1 (‘from account) to Subscriber 2 (‘to’ account)> Subscriber 2 updated with new offers and ready for billing
Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Amdocs ABCS:System Scope & Application Architecture
Account Management
10/25/2007
30 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
30
Account ManagementLedgers Account ManagementLedgers
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G (Pre_conversion ledger) FlipG (Pre_conversion ledger) Flip
32 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Ledger – Flip (with ledger dates)Ledger – Flip (with ledger dates)
Ledgers no longer limited to 44
33 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Ledger DatesStart: mm/dd/yy Finish: mm/dd/yyLedger DatesStart: mm/dd/yy Finish: mm/dd/yy
> Savldgr parameter• Max # of days to display ledgers
> Default (Enter/Enter)• Bring up last document with associated items • Bring up any Unbilled items
> Start date supplied but not Finish Date• Calculates Finish date = Start Date + Savldgr
> Finish date supplied but not Start Date• Calculates Start date = Finish Date – Savldgr
> Both date supplied• Number of days between dates can not exceed Savldgr
34 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Ledger FlipLedger Flip
Install
35 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Ledger FlipLedger Flip
Payment reversal & billed items
36 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
GetLedgers API (New items)GetLedgers API (New items)
> Cycle Seq Num (grouping item in a bill period)
> Transaction Flag (Billed or unbilled)
> Transaction Type Identifier
> Type Description (256 characters max)
> Bill from, Bill to dates (wireless, VoIP)
37 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Transaction Type ExamplesTransaction Type Examples
> Charges
> Payment
> Payment Back out
> Refund
> Credit – Account level
> Credit – Product level*
> Credit Reversal
> Write off
> Write off Reversal
> Tax
> Discount
> PPV
> VOD
> Deposit
38 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
38
Account ManagementPayments & AdjustmentsAccount ManagementPayments & Adjustments
39 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Payments & AdjustmentsCreating financial transaction in Order entryPayments & AdjustmentsCreating financial transaction in Order entry
Account Credit (gen credit adj)
Fees (debit adj)
Charge Credit
Deposit Release
Credit Reversal
Payment Back out
Fees
40 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Fees Fees
> Usually driven by some external event, customer behavior• Late Fee, NSF Fee, Reconnect Fee, Equipment Fee,
Statement Fee, etc • Posted through DDP in batches
> Regulatory pass through item• FCC Fees• Accept fees through DDP OTO process
> Tax (optional)
> Fees are set up in AAMGR
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Option 1 – Account FeeOption 1 – Account Fee
Fee IDAmount
42 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
CreditsCredits
> Account Credit• Credit distributed to accounting centers by credit
application priority• Any ‘over credits’ become unapplied credits• No taxes
> Charge Credit • Credit specific charge(s) & their accounting centers• Maximum credit period parameter (for back crediting)• Can not ‘over credit’ the specific charge• Taxes (optional)
> Depends on Reason (No tax, Tax Included, Tax Not Included)
43 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 2 – Account CreditOption 2 – Account Credit
ReasonAmount
44 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 2 – Account Credit Option 2 – Account Credit
45 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 2 - Account Credit – After PostingOption 2 - Account Credit – After Posting
46 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 3 – Charge Credit Option 3 – Charge Credit
Amount or Per Diem
47 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 4 - Product CreditOption 4 - Product Credit
48 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 4 - Product CreditOption 4 - Product Credit
49 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 5 - Product Type CreditOption 5 - Product Type Credit
50 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 5 – Product Type CreditOption 5 – Product Type Credit
51 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 6 – Reduce DepositOption 6 – Reduce Deposit
> Must have authorization
> Enter Date Range• No Start Date = Install date
> Deposits are displayed for selection
> Pick Reason
> Partial or full return of deposit
52 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 7 – Credit ReversalOption 7 – Credit Reversal
53 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Option 7 – Credit ReversalOption 7 – Credit Reversal
54 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
54
Other Financial TransactionsOther Financial Transactions
55 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial ConceptsWrite-off ProcessingFinancial ConceptsWrite-off Processing
> Initiated from DDP (write-off processing)
> AR is the system of record for write-offs
> Write-off reporting in the HDS (Accounting Center, Product, Area, etc)
> An account can not have money in write-offs and money on the account at the same time
56 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Write-off Processing (cont.)Write-off Processing (cont.)
> Bad Debt & Minimum Debt Write-offs• Recover when payment or credit is made (inactive)
• Charges posted will be automatically written off (inactive)
• Reverse all when account goes active
> Credit Balance Write-offs• Recover when charge is made (inactive)
• Recover when payment or credit is made (inactive)
• Reverse ALL when account goes active
= New Functionality
57 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Concepts
Write OffsFinancial Concepts
Write Offs
> Write off Categories & Write off Reasons• Write off
> Bad Debt> Small Debt (Min Balance)> Auto Debt> Credit Balance
• Write off Recovery> Payment> Credit> Charge (Credit Balance)
• Write off Reversal> Re-instatement> Auto Credit Balance
58 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
DepositsDeposits
> Security and Product Deposits
> Release deposit after account or product disconnects
> Release after specified amount of time
> Deposit release• Increments not charged released first• Technical credit for unpaid amount• Account credit for paid amount
> Interest Calculation & interest application
59 Information Security Level 2 – Sensitive© 2007 - Proprietary and Confidential Information of Amdocs.
Financial Transactions OverviewFinancial Transactions Overview
60 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Transactions - ChargesFinancial Transactions - Charges
Neptune System
PaymentsDebit AdjustmentsCredit Adjustments
DDP Posting
Service Adds & SubtractsDepositsHouse ChangesCustomer Changes
Comtrac
ABCS Service LayerRecurring
Offers
Deposits
Deposits One Time Offers
One Time Offers
PPV
VoIP
OTO
* =Debit & Credit
Prorates
Unbilled Charges
DDP Rate Increase
DDP OTO(VoIP/VOD)
DDP-PPV Charging
DDP-OECheck In
Customer Mgmt AARCA
Accounts Receivable Invoicing
HDS
Prorates*
61 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Transactions - ChargesFinancial Transactions - Charges
> Product Purchase > Normal Sales of the Enterprise
> Recurring (finite, infinite)> PPV, OTO, VoIP> Service (Installs)> Merchandise
> Tax (optional)> Discount (optional)> Prorate (optional)
> Deposits• Security or Product
62 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Transactions - ChargesFinancial Transactions - Charges
> PPV, VoIP, OTO queue up in Invoicing for bill run• In HDS (Unbilled)
> One time Offers go through ARCA• Non-incremental queue up in Invoicing for bill run• 1st installment of incremental queue up in Invoicing
for bill run• In HDS (Unbilled)
> Deposits go to AR• Will go to billing on bill run • In HDS
63 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Transactions in DDPPhase 1Financial Transactions in DDPPhase 1
CollectionsProcessing
Lock box EFT
PaymentsCreditsFeesReversals
Comtrac
ABCS Service Layer
Order EntryPPV Maint
PPV ChargingPay/Adj
Write off Processing
Universal & Other Selects
RefundsLate Fee
Processing
PaymentsCreditsFeesReversals PPV Credits Payments Payments
FeesAccount Credits Fees
FeesCredits Write offsRefunds
DDP Posting
64 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Transactions Posted in BatchesFinancial Transactions Posted in Batches
DDP-PPV Charging
DDP OTO(VoIP/VOD)
Neptune System
PaymentsDebit AdjustmentsCredit Adjustments
DDP Rate Increase
Service Adds & SubtractsDepositsHouse ChangesCustomer Changes
Comtrac
ABCS Service Layer
DDP-OECheck In
Charge level Credits, Reversals
Credits to Unbilled ChargesCredits to
Billed Charges
Deposit Release
Payments, Payment BackoutsAccount Credits, Reversals
RefundsWrite Offs Fees
Fees
Unbilled Fees, Credits to Unbilled charges
DDP Posting
Customer Mgmt AARCA
Accounts Receivable Invoicing
HDS
65 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Transactions (batches)Financial Transactions (batches)
> Fees queue up in Invoicing for bill run• In HDS (Unbilled)
> Charge level credits and reversals• Against billed charges go to AR
> In HDS
• Against unbilled charges queue up in Invoicing for bill run> In HDS (Unbilled)
> Payments and payment back outs go directly to AR • Applied to Accounting centers by payment priority• In HDS
66 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Transactions (batches)Financial Transactions (batches)
> Account Credits and reversals go directly to AR• Applied to accounting centers by priority• In HDS
> Refunds go directly to AR• In HDS
> Write offs go directly to AR• In HDS
> Write off Reversals, Recovery• Created by AR when Payments, Credits, Charges get
posted to an account in Write off
67 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Transactions – Credit ReversalsFinancial Transactions – Credit Reversals
> Reverse Charge Credits & Account Credits
> Reverse money in each affected accounting center • and each affected charge for charge level credit
reversals
> Aging returns depending upon parameter
68 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Transactions – PaymentsFinancial Transactions – Payments
> Payments • Payments applied to accounting centers via cash
application priorities
> Payment Back outs• Backs out the Payment• Backs out money in each affected accounting
center or unapplied • Aging returns depending upon parameter
69 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Lunch
All – 60 minutes
Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Amdocs ABCS:System Scope & Application Architecture
Billing
10/25/2007
71 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
ABCS Billing FunctionsABCS Billing Functions
> Calculate Recurring Charges.
> Accept Event charges from Neptune system.
> Invoice all charges belonging to customers in current bill cycle.
> Create Bill Statements.
> Accept credits on unbilled charges.
> Provide services to view unbilled charges and associated credits.
72 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Billing Data FlowBilling Data Flow
Product
Catalog
Advanced Recurring Charge
Administrator
Amdocs Document Designer
Vertex
DSTO
Accounts
Receivable
DDP-OE
DDP-PPV Charging
PPV EventsAnd VOD
Bill On DemandRequest
Get Offer Details
RenewalCharges
BillingExtract
Files
Neptune
System
Get taxes
Billed Charges
Change Of Service
Invoicing
Financial DataTransfer Financial
Activities
Get UnbilledCharges
ABCS-DDP
Integration
Financial
Reporting DB
73 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Bill Day ProcessesBill Day Processes
> Bill Preparation
> Bill QA
> Bill Undo
> Bill Confirmation
> Bill AFP/PDF Creation
74 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Bill Day Processing – Bill PreparationBill Day Processing – Bill Preparation
Undo
QA Sampling
Confirmation
Bill Printing Extract
Invoicing Results OK?
Cycle Listener
AMCApplication Monitoring & Control
Bill Day Processing
Charges from Neptune
Bill Preparation
PDF Generation &
Bill Messages
75 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Main Processes
Bill Day Initiator - Cycle PopulationMain Processes
Bill Day Initiator - Cycle Population
> Bill Day Initiator prepares lists of• All Billing Arrangements belonging to these
customers> Checks the Bill Production frequency
> Cycle population is split into smaller customer groups for parallel processing
76 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Main Processes
Bill Preparation and RenewalsMain Processes
Bill Preparation and Renewals
> Bill preparation is the main bill day process
> The major tasks of Bill Preparation are:• Recurring Charge generation • Discount calculation (Product & Bill Discount)• Tax & invoicing
77 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Advance Recurring Charge Engine Bill Day Functions:Advance Recurring Charge Engine Bill Day Functions:
> Calculates monthly recurring charge
> Calculates Deposits associated to subscriber services
• *Only incremental deposits are calculated on Bill Day.
> Calculates Product Discount
> Does not perform applicable Product or Price Rollovers
78 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Renewals Bill Day FlowRenewals Bill Day Flow
Start
Receive Customers
for renewals
List Of
Customers
of Current Cycle
PC
Get active subscriber
Offer agreements
Get Offer Details
Calculate Recurring Charges
For Subscriber
Discount?
Promo
Roll Over?
Deposit?Calculate
Deposit
Calculate
Discount
Perform Roll Over
Change the Subscriber Services
Renewal Charges
Y
Y
Y
N
N
N
With EPC integrationthese functions will moveto ordering.
79 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Main Processes
Bill Preparation – Tax & InvoicingMain Processes
Bill Preparation – Tax & Invoicing
> Tax & Invoicing process• Summarizes the charges for each billing
arrangement• Calculates the tax for the charges using Vertex tax
calculation software• Relates the charge to an invoice
80 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Bill Day Processing – QA SamplingBill Day Processing – QA Sampling
Undo
QA Sampling
Confirmation
Bill Printing Extract
Invoicing Results OK?
Cycle Listener
AMCApplication Monitoring & Control
Bill Day Processing
Charges from Neptune
Bill Preparation
PDF Generation &
Bill Messages
81 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
QA Population DefinitionQA Population Definition
> The Invoicing Configurator defines the QA population• Criteria definitions: Conditions, Population size
> DDP Universal select can be used to identify the QA sample population.
> Tax GeoCode> Postal code (ZIP)> Specific offers (product at
price)> Specific products (product
regardless of price)> Specific charge code
(represents tax groupings) > Had cycle change> Had roll-over
82 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
QA OutputQA Output
> QA Output:• Sample Billing Documents Report
> To verify printing layout, data is to sent to ADD
• Bill Verification Report
> The QA results, together with Verification & QA Summary Reports, help the user to decide whether to confirm the Billing process, or perform Undo
83 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Bill Day Processing - UndoBill Day Processing - Undo
Undo
QA Sampling
Confirmation
Bill Printing Extract
Invoicing Results OK?
Cycle Listener
AMCApplication Monitoring & Control
Bill Day Processing
Charges from Neptune
Bill Preparation
PDF Generation &
Bill Messages
84 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Main Processes
Undo Bill PreparationMain Processes
Undo Bill Preparation
> The process enables roll-back of the preparation results for the entire cycle population or specific customer/billing arrangements.
> Undo can be performed only for unconfirmed customers.
> Undo occurs in two phases:
• Undoing the service payer products (Statement, Invoice, and Taxation).
• Correction of Renewal charges and Discounts.
85 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Bill UndoBill Undo
> If the QA does not approve bills, Undo is
performed.
> The Undo process deletes the charges and
other data created in the billing database.
> Undo Products• Undo population file
• Rerate population file
86 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Bill Day Processing – ExtractsBill Day Processing – Extracts
Undo
QA Sampling
Confirmation
Bill Printing Extract
Invoicing Results OK?
Cycle Listener
AMCApplication Monitoring & Control
Bill Day Processing
Charges from Neptune
Bill Preparation
PDF Generation &
Bill Messages
87 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
> The Bill Printing Extract provides the structure of data to be sent to ADD.
> Billing Configurator defines the Bill Printing Extracts.
> The process activates after approval of the Customer population in a given cycle.
> As part of the extract, the Document Date and the Payment Due Date are calculated
> Extracted information includes• Customer details: billing address, status, offers• Bill Totals: new charges, discounts, taxes• Charges: total RC, UC, OC• Payments received
Main Processes
Bill Printing ExtractMain Processes
Bill Printing Extract
88 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
BillingBill Extracts FlowBillingBill Extracts Flow
Billing Reference Data Extract
Invoicing
CM ReferenceData Extracts
AR
CM GenericExtracts
CM
Note: All processes communicate with files
Billing
Bill Day Initiator SPLTMRGRQSLSNR
AR ReferenceData Extracts
BillingExtracts
AR GenericExtracts
Bill LayoutFinalizer
89 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Bill Day Processing - ConfirmationBill Day Processing - Confirmation
Undo
QA Sampling
Confirmation
Bill Printing Extract
Invoicing Results OK?
Cycle Listener
AMCApplication Monitoring & Control
Bill Day Processing
Charges from Neptune
Bill Preparation
PDF Generation &
Bill Messages
90 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Confirmation Process:Confirmation Process:
> The final confirmation flow is activated by request when bills are ready to be sent to the customers.
> Operator uses AMC to mark cycle as: • Ready for BA Confirmation
> Confirmation activities:• Extract to Accounts Receivable • Confirmation population marking • Confirmation finalization
> Confirmed billing products are final and cannot undergo the Undo process.
91 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
InvoicingBill Confirmation FlowInvoicingBill Confirmation Flow
AR Confirmation Extracts
Billing
Note: All processes communicate with files
Bill Confirmation Initiator SPLTMRGRQSLSNR
Confirmation Process
Bill ConfirmationFinalizer
92 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Bill Day Processing – PDF GenerationBill Day Processing – PDF Generation
Undo
QA Sampling
Confirmation
Bill Printing Extract
Invoicing Results OK?
Cycle Listener
AMCApplication Monitoring & Control
Bill Day Processing
Charges from Neptune
Bill Preparation
PDF Generation &
Bill Messages
93 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
ADD & Bill MessagingADD & Bill Messaging
Bill StatementPDF
Extract Files
Layout definition UI Campaign & Bill messages UI
PDL Files
Billing System Financial System AAMGR Product Catalog
ADD Engine
Print PDF
Bill Archive DB
94 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
ADD Bill Day FunctionsADD Bill Day Functions
> Accepts Extract files from:• Billing System• Financial System• Product Catalog• Enterprise Address Manager
> Formats the bills using the Bill Layout definitions and extract files.
> Consolidates charges, taxes etc based on attributes.
> Creates subsections for detailed groups.
> Inserts Campaign and Notification Messages based on subscriber message qualification criteria.
95 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Bill On DemandRequest
Get Offer Details
RenewalCharges
BillingExtract
Files
BOD PDFFinancial
DataTransfer Financial
Activities
Billed Charges
Get taxes
Bill On Demand Interactions Bill On Demand Interactions
Product
Catalog
Advanced Recurring Charge
Administrator
DDP-OE
DDP-PPV Charging
ABCS-DDP
Integration
Neptune
System
InvoicingAmdocs
Document Designer
Accounts
ReceivableVertex
DSTO
96 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
AMC – Application Monitoring and ControlAMC – Application Monitoring and Control
> AMC’s role in Billing activities:• Centralized tool for monitoring and control• Batch job execution
The user can select an action for the specific cycle – QA Handling, Undo Handling, View Cycle Errors, Statistics
The user can select an action for the specific cycle – QA Handling, Undo Handling, View Cycle Errors, Statistics
97 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
PM Break
All – 15 minutes
Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Amdocs ABCS:System Scope & Application Architecture
Financial Reporting
10/25/2007
99 Information Security Level 2 – Sensitive© 2007 - Proprietary and Confidential Information of Amdocs.
Billing ConceptsBilling Concepts
100 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Billed Charges Flow to HDSBilled Charges Flow to HDS
Renewals
Invoice Receipt
PaymentsUnbilled Credits,
Deposits
DDP-PPV Charging
DDP OTO(VoIP/VOD)
Neptune System
PaymentsDebit AdjustmentsCredit Adjustments
DDP Rate Increase
Service Adds & SubtractsDepositsHouse ChangesCustomer Changes
Comtrac
ABCS Service Layer
DDP-OECheck In
DDP Posting
Customer Mgmt
AARCA
Accounts Receivable Invoicing
HDS
ADD
101 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Invoicing vs. ARInvoicing vs. AR
> Charges (debits) must be billed before they go to AR
> Transactions accumulate in Invoicing• PPV, OTO, VoIP OTO• Fees• One time products (installation)• Debit & Credit Prorates (un-do)• Credits to Unbilled Charges• Reversals of Credits to Unbilled Charges
> “AR Invoice Receipt” process sends the charges to AR after bill process and then to HDS
102 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Reporting on Billed Charges (cont.)Reporting on Billed Charges (cont.)
> Recognized by Accounts Receivable without going through invoicing/billing• Credits to billed charges and associated taxes &
Reversals of Credits to billed charges & associated taxes
• Account Credits & Account Credit Reversal• Interest applied• Payments & Payment Back-outs• Refunds• Write-offs & Recovery of Write-offs
DDP AR
103 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Concepts Financial Concepts
104 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Concepts – Accounting CentersFinancial Concepts – Accounting Centers
> Accounting Centers> Functional equivalent of DDPF Reporting Centers> Associated with Products, Deposits and Fees> Unlimited number of Accounting Centers> Introduce the “unapplied” or System Accounting
Center> Accounting Centers can NEVER go below Zero> Discounts, Taxes & Charge level credits inherit the
Accounting Center of the Charge > Charge level credits target specific charges &
associated accounting center
105 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Concepts - AreasCustomer Account StructureFinancial Concepts - AreasCustomer Account Structure
Customer
Subscriber
Offers
Payment Channel
Billing Arrangement
Account
Subscriber is the elementary entity in the customer model
Customer may have multiple subscribers
Customer can have one or more accounts
Account can have one or more billing arrangements
Billing arrangement can have one or more payment channels
106 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Write-Offs
Financial Concepts - AreasFinancial Customer Account StructureFinancial Concepts - AreasFinancial Customer Account Structure
Customer
Account
SubscribersSubscribers
= Area
Customer Management Accounts Receivable
Via ARCA/Invoicing
OffersOffers
OffersOffers
OffersOffers
PaymentsAccount Credit
Charge Level Credit
Accounting Center 49
Deposits
Fee/Tax
PPV/OTO/Tax
Offer/Discount/Tax
Accounting Center 23
Deposits
Fee/Tax
PPV/OTO/Tax
Offer/Discount/Tax
Accounting Center 12
Deposits
Fee/Tax
PPV/OTO/Tax
Offer/Discount/Tax
UNAPPLIED
107 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounting Period (1)Accounting Period (1)
> The date range that financial reports will use as a complete unit of time (period) encompassing all financial transactions
> Financial reports generated at the end of an accounting period will reflect all transactions within the accounting period
> Dependency for a complete financial picture of an accounting period on a ‘cutoff’ is removed
> Financial reports may be generated any time during the accounting period for a ‘period-to-date’ set of reports
108 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounting Period (2)Accounting Period Example Accounting Period (2)Accounting Period Example
Equiv DDPF Cycle/ Date
Charge From/To dates for accounts
Equiv DDP/DDPF Cutoff Date Amdocs Cycle Amdocs Run Date
B/78th-7th
(1/8 - 2/7) 1/5 7 1/5
C/1516th-15th
(1/16-2/15) 1/10 15 1/10
D/2122nd-21st(1/22-2/21) 1/15 21 1/15
A/311st-31st
(2/1-2/28) 1/22 31 1/22
Accounting Period = 1/1 – 1/31
109 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounts Receivable
Accounting Period (3) Accounting Period Example Accounting Period (3) Accounting Period Example
12/22 1/21 1/31
1/1 1/31
Earned Revenue
DDPF Cutoff 1/21 – Cycle A
Accounting Period = 1/1 – 1/31
110 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounting Period (4)Accounting Period Example - ConversionAccounting Period (4)Accounting Period Example - Conversion
12/22 1/21 1/31
1/1 1/31
DDPF Cutoff 1/21 – Cycle A
Accounts Receivable
Earned Revenue
Catch Up
Accounting Period = 1/1 – 1/31
111 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounting Period (5)Accounting Period Example Accounting Period (5)Accounting Period Example
2/1 2/282/05
ABCS Bill Run 2/05 – Cycle B
Accounting Period = 2/1 2/28
Earned Revenue
A/R
112 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounting Period (6)Accounting Period Example Accounting Period (6)Accounting Period Example
2/1 2/282/10
ABCS Bill Run 2/10 – Cycle C
Earned Revenue
A/R
Accounting Period = 2/1 2/28
113 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounting Period (7) Accounting Period Example Accounting Period (7) Accounting Period Example
2/1 2/282/15
ABCS Bill Run 2/15 – Cycle D
Earned Revenue
A/R
Accounting Period = 2/1 2/28
114 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounting Period (8) Accounting Period Example Accounting Period (8) Accounting Period Example
2/1 2/282/22
ABCS Bill Run 2/22 – Cycle A
Earned Revenue
Accounting Period = 2/1 2/28
A/R
115 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounting Period (9)Accounting Period Example Accounting Period (9)Accounting Period Example
2/1 2/28
ABCS Bill Run 2/22 – Cycle A
Earned Revenue
Accounting Period = 2/1 2/28
A/R
116 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounting Period (10)Select Accounting Period in ReportsAccounting Period (10)Select Accounting Period in Reports
117 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial ReportsStandard Reports Financial ReportsStandard Reports
118 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial ReportingFinancial Reporting
> Access to unbilled prorates
> Access to unbilled OTOs ( VoIP, Wireless)
> Better accounting center money management• Charge level credit
> Improved Revenue Recognition Reporting
> Improved Tax Reporting
> Improved Credit transaction Reporting
> Improved Deposit Reporting
> Improved Write off Reporting
> ‘Any time’ Report access to transactions
119 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Financial Reporting – Ad hoc ReportingFinancial Reporting – Ad hoc Reporting
> Attributes and facts available for custom reporting
> Report distribution of standard and ad hoc reporting
120 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Report CategoriesReport Categories
> Accounts Receivable Reports
> Invoicing Reports
> Liability Reports
> Revenue Reports
> Product Reports
> Miscellaneous Reports
121 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounts Receivable Reports Accounts Receivable Reports
Accounts Receivable
HDS
122 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Accounts Receivable ReportsAccounts Receivable Reports
> Recap Reports
> Aging Reports
> Product Reports
> Fee Report
> Usage Reports (PPV, VOD, VoIP, Wireless)
> Credit Reports
> Write off Reports
> Tax Reports
123 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Example: Accounts Receivable Recap by Accounting Center (1st half)
Example: Accounts Receivable Recap by Accounting Center (1st half)
Accounting Center
Classification
Amount (USD)Tax
(USD)Total Amount
(USD) Amount (USD)Tax
(USD)Total Amount
(USD)Amount (USD)
Tax (USD)
Total Amount (USD)
Beginning Balance 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Discount 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Equipment 173,742.93 0.00 173,742.93 0.00 0.00 0.00 713.94 0.00 713.94
Generic 74,662.88 0.00 74,662.88 0.00 0.00 0.00 0.00 0.00 0.00
ISP 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Merchandise 2,007.85 0.00 2,007.85 0.00 0.00 0.00 0.00 0.00 0.00
Other Purchase 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Service 46,668.34 0.00 46,668.34 0.00 0.00 0.00 0.00 0.00 0.00Video Event 176,269.06 0.00 176,269.06 0.00 0.00 0.00 0.00 0.00 0.00Video Subscription 6,942,993.48 0.00 6,942,993.48 0.00 0.00 0.00 0.00 0.00 0.00
VOIP 196,285.57 0.00 196,285.57 0.00 0.00 0.00 0.00 0.00 0.00Total 7,612,630.11 0.00 7,612,630.11 0.00 0.00 0.00 713.94 0.00 713.94
Product Credit Prorate 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Deposits Cancelled 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Deposits Charged 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Deposits Released 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Interest Applied 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Disconnect Fee 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Late Fee 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Misc Fee 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Other Fee 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Reactivate Fee 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Returned Check Fee 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Statement Form Fee 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Deposit Activity
Interest Activity
Fee Activity
Beginning Balance
Product Purchase Activity
Credit Prorate Activity
Activity Type
Total <SYSTEM ACCOUNTING CENTER> REM-PLAIN
124 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Example: Accounts Receivable Recap by Accounting Center (2nd half)
Example: Accounts Receivable Recap by Accounting Center (2nd half)
Payment Backout 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Payments Received (808,903.31) 0.00 (808,903.31) (77,310.21) 0.00 (77,310.21) 0.00 0.00 0.00
Reapplied Payments 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total (808,903.31) 0.00 (808,903.31) (77,310.21) 0.00 (77,310.21) 0.00 0.00 0.00
Account Credit (57,574.20) 0.00 (57,574.20) (50,826.61) 0.00 (50,826.61) 0.00 0.00 0.00
Credit Reversal 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Fee Credit 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Other Credit 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Product Purchase Credit 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Reapplied Credit 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total (57,574.20) 0.00 (57,574.20) (50,826.61) 0.00 (50,826.61) 0.00 0.00 0.00
Refund 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Write-Off (2,982,743.20) 0.00 (2,982,743.20) 26,024.27 0.00 26,024.27 0.00 0.00 0.00
Write-Off Recovery 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Write-Off Reversal 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total (2,982,743.20) 0.00 (2,982,743.20) 26,024.27 0.00 26,024.27 0.00 0.00 0.00
Transfer In 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Transfer Out 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Ending Balance 3,763,409.40 0.00 3,763,409.40 (102,112.55) 0.00 (102,112.55) 713.94 0.00 713.94Total 3,763,409.40 0.00 3,763,409.40 (102,112.55) 0.00 (102,112.55) 713.94 0.00 713.94
Ending Balance
Credit Activity
Refund Activity
Write-Off Activity
Transfers
Payment Activity
125 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Example: Product ReportExample: Product Report
ChargesCredits
Credit ProratesDiscounts
126 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Example: Credit Activity ReportExample: Credit Activity Report
127 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Tax ReportsTax Reports
> Tax calculations are provided by Vertex interface
> Tax on Credits are determined by reason• NT (no tax), TI (Tax Included), NI (Tax NOT Included)
> Vertex Tax Reports
> ABC&S Tax reports summarize taxes posted to Accounts Receivable> Taxes by Tax Type for products> Taxes by Tax Type for fees> Taxes by Product Type> Taxes by Fee Category
128 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Example: Taxes by Tax Type ReportExample: Taxes by Tax Type Report
129 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Invoicing Reports Invoicing Reports
Invoicing
HDS
130 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Invoicing ReportsInvoicing Reports
> Invoicing reports are produced by date range
> They do not include taxes
> They include the transactions that are queuing in invoicing
> They do not include “bill day renewals”• Bill day renewals along with charges queuing in
invoicing will go to AR and to the HDS upon invoice receipt process after billing
131 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Invoicing Reports
Unbilled Products & FeesInvoicing Reports
Unbilled Products & Fees
> INV001 Unbilled charges by product• Shows all unbilled product charges by accounting
center, product type, product description along with associated credit prorates, charge level credits and discounts
> INV002 Unbilled Charges by fee• Shows all unbilled fee charges by accounting center,
fee category, fee description along with associated charge level credits
132 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Invoicing Reports
PPVInvoicing Reports
PPV
> INV003 Event detail by supplier • Shows all unbilled and/or billed PVP charges by
supplier, event type (PPV, VOD), channel number, base event, event ID, event description, event price, royalty factor along with associated charge level credits, net event amount, net event count and royalty amount
• Does not include tax
133 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Revenue Reports Revenue Reports
2/1 2/28Earned Revenue
134 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Earned RevenueEarned Revenue
135 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Revenue ReportsRevenue Reports
> Revenue Forecast by Area
> Revenue Forecast by Accounting Center
> Revenue Forecast by Product Type
> Revenue Forecast by Offer
> Revenue Forecast by Fee
136 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Revenue Reports
Example: Revenue by ProductRevenue Reports
Example: Revenue by Product
Product
Revenue Type Description
Beginning Unearned
Earned This Period
Remaining Unearned AR Activity Earned Unearned Earned Unearned
High Speed Data Svc 1 750.00 500.00 250.00 500.00 300.00 200.00 800.00 450.00
Data Svc 2 344.00 200.00 144.00 300.00 200.00 100.00 400.00 244.00
Data Svc 3 1,223.00 700.00 523.00 800.00 400.00 400.00 1,100.00 923.00
Total 2,317.00 1,400.00 917.00 1,600.00 900.00 700.00 2,300.00 1,617.00
Total 2,317.00 1,400.00 917.00 1,600.00 900.00 700.00 2,300.00 1,617.00
VoIP X 3,000.00 1,000.00 2,000.00 1,000.00 300.00 700.00 1,300.00 2,700.00
VoIP Y 0.00 0.00 0.00 555.00 555.00 0.00 555.00 0.00
VoIP OTO 0.00 0.00 0.00 378.00 378.00 0.00 378.00 0.00
Total 3,000.00 1,000.00 2,000.00 1,933.00 1,233.00 700.00 2,233.00 2,700.00
Total 3,000.00 1,000.00 2,000.00 1,933.00 1,233.00 700.00 2,233.00 2,700.00
Total 5,317.00 2,400.00 2,917.00 3,533.00 2,133.00 1,400.00 4,533.00 4,317.00
Revenue By Product
Accounting Period 1/22/2005 - 2/21/2005
12301 ABCS Communications Cable
99
Product
VoipVoIP
Franchise Area
Accounting Center
Previous Period Current Period Ending
137 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Revenue ReportsRevenue Reports
> Revenue reports track revenue earned and unearned for the accounting period
> Earned revenue is determined from the service coverage start and end dates on every charge and credit
> All transactions go to AR then become eligible for revenue tracking
> Earned revenue is calculated to the end of the accounting period when it arrives from AR.
138 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Revenue ReportsRevenue Reports
> All revenue reports have the following information:• Previous period unearned ending balance • Previous period unearned ending balance that is earned
during this accounting period• Previous period unearned ending balance that is not
earned during this accounting period• Unearned revenue transferred out this accounting period• Unearned revenue transferred in this accounting period• Unearned revenue transferred in that is also earned this
accounting period
139 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Revenue ReportsRevenue Reports
> All revenue reports have the following information:• Current period sales• Current period sales that is earned this period• Current period sales that is unearned this period• Ending total revenue that was earned this period• Ending total revenue that remains unearned this
period> This will be the beginning balance into the following
accounting period
140 Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Revenue ReportsRevenue Reports
> REV004 Revenue Forecast by Offer• Shows the revenue earned by accounting center,
product type, product description, product price• Breaks out charge level credits by reason• Breaks out discount by discount description
> REV006 Revenue Forecast by Fee Category• Shows the revenue by earned by accounting center,
fee category• Breaks out charge level credits by reason
Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
QA / Wrap-up / Next Steps
Information Security Level 2 – Sensitive© 2007 Proprietary and Confidential Information of Amdocs
Thank You