State of the art integrity assessment technology
Steven Maguire
Senior Retail Technology Consultant
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Our Mission
Intelligent Solutions To Drive Your Retail
Operations To The Next Level
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Our Approach:The 5 Fundamentals
Controlling Your Stock
Managing Your Suppliers
Managing YourCustomers
Controlling Your Cash
Managing YourStaff
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Where Savvy Integrity Fits In Our Product Mix
Managing Your Suppliers
Managing YourCustomers
Managing YourStaff
Controlling Your Stock
Controlling Your Cash
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Where Savvy Integrity Fits In Our Product Mix
Managing YourStaff
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Understanding the Concept
What is an Integrity Test?
• 120 question computer based test• Sat by potential new hires, either before of
after interview• Takes around 20 minutes per test• Tailored to the role relevant to the new hire• Proven globally by some of worlds best
known organisations
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Establishing a Business case for Savvy Integrity
”It’s almost back to school time. Steal some office supplies.””
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Agenda
• Employee Theft: Current Challenges & Solutions– Background – Existing Technologies– Dispelling the Myths
• Savvy Integrity: Disruptive Technology– Product Overview
• Case Study – Office Depot• Business Considerations
Intelligent Solutions to Drive Your Retail Operations to the Next LevelIt is what it is….
• “After Ireland, the UK ranks as the worst in Western Europe for theft by dishonest members of
• staff, with 34% of all shrinkage originating from within”. Source: Global Retail Theft Barometer 2010
• “…Although all other offences were down employee theft rose in the year 2009/2010…”
• Retail theft in 2009 amounted to some £426 million and that over 50% of this related to employee theft”. The British Retail
Consortium
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Existing Theft Prevention Technologies
• “In 2008, the amount spent by UK retailers on security measures came to £838 million, third only behind France and Germany”.
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Lots of Advanced Security Technologies…
& Same Old Statistics
Intelligent Solutions to Drive Your Retail Operations to the Next Level
US Numbers
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Employee Theft Motivators
What Makes a Thief?
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Theft Prevention TechnologiesExist… So what’s not working?
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Understanding the Concept
Savvy Integrity
Through necessity the State of Israel hasbecome the global leader in security and behavioral screening
Savvy Integrity developers are frequentlyemployed to provide behavioral consultancy services to security organisations such asthe CIA
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Savvy Integrity: A Disruptive Technology
Identifies potentially dishonest candidates before they become
employeesImmediately &
accurately measures
candidates’ integrity level
Targets attitudes &
norms rather than
intuition
Hiring Manager receives only SERIOUSLY SCREENED (QUALIFIED) CANDIDATES
Non biased,
non invasive 21 min
test
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Savvy Integrity Highlights
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Savvy Integrity: Implementation & Output
One Integrated Platform• User & diversity friendly• Multimedia (audio & visual) • 20 minute test using only a mouse
THEFT
BRIBERY
ACCOUNTABILITY
SUBSTANCE ABUSE
LOYALTY
GAMBLING
•Provides problematic indicators for follow-up interview•Context related authorisations• Highly Secure Data Encryption
Ability to set thresholds & weights per job position
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Global Presence
Mexico
Israel
The NetherlandsUK
BrazilSouth Africa
•Established 1997•500,000 Tests Worldwide (8 languages)•Groundbreaking Technology for mass recruitment
United States
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Savvy Integrity Customers Say…
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Office Depot Case Study
How do we know it works?
Out of 2400 that passed
Savvy Integrity
4 individuals engaged in employee
theft
Out of 600 not taking Savvy
Integrity
18 Individuals
engaged in employee theft
Statistics Don’t Lie!!
Intelligent Solutions to Drive Your Retail Operations to the Next Level
OfficeDepot Case Study: Summary
• 2400 Took Savvy Test• 600 Did Not
• Savvy Recruits – 4 Engaged in Theft• Non Savvy Recruits - 18 Engaged in Theft
• Recruits who did not go through Savvy process were 18 times more likely to steal from Office Depot
Intelligent Solutions to Drive Your Retail Operations to the Next Level
A Further Benefit
Apart from being honest, an employee with high integrity tends to:
• Take pride in customer service• Represent your organisation well• Turn up on time• Be good for team morale• Go the extra mile
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Savvy Integrity ROI and Your Business
Cost of Bad Hire
Cost of “good” hire not caught
If somebody is taking £10 a day on a turnover of £1,000 that's only 1% and you might think you can live with that. But if you're pulling in 6% profit (£60) on that £1,000, then thieves are taking 1/6 of your profits. These losses need to be seen as a percentage of net profit not of gross turnover
.
Counter Employee Behaviors linked statistically with low integrity: absenteeism, tardiness, poor customer relations, unwarranted absenteeism, misuse of corporate funds etc.
Cost of a Highly
Accurate Integrity Test
Savvy Integrity sells for €30 per test, for volume sales
ROI L o u d a n d C l e a r ! ! ! !
Intelligent Solutions to Drive Your Retail Operations to the Next Level
Thank You.