Bridge InsightsInterviewing
Interviewing 101
Purpose of Interviewing
To build the best and most high-performing team that can help in achieving the company’s goals.
Overview of Interviewing
1) Methods of Interviewing
2) Best Practices for Interviewing
Methods for Interviewing
Methods of Interviewing
1) Face-to-face or One-on-one’s
2) Panel Interviews
3) Assessment Interviews
Methods of InterviewingFace-to-Face
Methods of Interviewing
Advantages
1) Immediate access to more information about the applicant
2) Start building a relationship with the applicant
Face-to-Face
Methods of Interviewing
Disadvantages
1) Prone to biases because of 1 interviewer
Face-to-Face
Methods of InterviewingPanel Interviews
Methods of Interviewing
Advantages
1) Removes biases from face-to-face interviews.
2) Provides the applicant multiple perspectives on the job offer.
Panel Interviews
Methods of Interviewing
Disadvantages
1) Interviewers compete to ask applicant questions
2) Interviewers can have different understandings about the job description
Panel Interviews
Methods of InterviewingAssessment Interviews
Methods of Interviewing
Advantages
1) You can determine a wide range of specific skills.
2) More applicants can be interviewed all at once.
Assessment Interviews
Methods of InterviewingAssessment Interviews
Disadvantages
1) Requires more time from the interviewer
2) Also requires more people from HR or other teams to effectively administer.
Methods of Interviewing
Remember that technology can help you with the interviewing process:
1) Online Interviews (i.e. Skype, Facetime)
2) Phone Interviews
3) Digital Forms
Tools for Interviewing
Best Practices for Interviewing
Best Practices for Interviewing
1) Preparing for the Interview
2) Verbal and Non-Verbal Cues
3) Next steps after the Interview
Best Practices
1) Prepare the questions you will ask the applicant.
● Know what questions you need to ask
● Should be relevant to the job description
● Have questions that can predict future behavior
Ex.How were you able to solve a particularly difficult
problem?
Preparing for the interview
Best Practices
2) For Panel Interviews, make sure that:
● All panelists have read the resume of the applicant
● There is 1 lead panelist who facilitate the interview
● All panelists are using the same scoring method for each applicant
Preparing for the interview
Best Practices
Remember to always keep a standard level when interviewing any applicant:
Example: Always have questions that can measure their skills in Time-management or adaptability.
Preparing for the interview
Best Practices
Verbal Cues:
● Observe and listen to what the candidate is saying
● If they start to ramble or digress from the question, put them back on track
● Pay attention to what words they use○ Ex. “I did” vs. “We did”
Verbal & Non-Verbal Cues
Best Practices
Non-Verbal Cues:
● Common Non-Verbal Cues:○ Posture, Eye-contact, Hand Gestures
● Other Non-Verbal Cues:○ Grooming, Attire, Promptness in Time
Verbal & Non-Verbal Cues
Best Practices
1) Commit to when you’ll be able to give an answer to the applicant, whether it’s a rejection
● Give a timeframe (1 day/week/month)
● Say how you’ll contact them (phone, email, etc.)
Next steps after the interview
Best Practices
2) Deliberating the Interview
● Speak with all parties involved to come to a decision (Hiring manager, HR, etc.)
● Have a Results Capture Meeting (from Manager’s Tool)
Next steps after the interview
Best Practices
Always remember:
Your people are your greatest asset as a company;
if you’re hiring just to fill in the seats, then you compromise the quality of talent you keep
Next steps after the Interview
SOURCES
● http://www.monster.com/career-advice/article/nonverbal-communications-interview
● https://www.coburgbanks.co.uk/blog/assessing-applicants/6-different-types-of-interview/
● http://www.yourerc.com/blog/post/5-popular-methods-for-interviewing-candidates.aspx
THANK YOU