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INTRODUCTION
Companies today are challenged. As our ability to capture and process information continues
to grow at a breakneck pace, enterprises now more than ever rely on intelligence gleaned from
data to make better-informed decisions across all aspects of the enterprise. From marketing to
operations, finance to ecommerce, data is a critical fuel for informed decision making.
Ensuring a smoothly-flowing and high-quality supply of data requires concerted effort and
discipline. The data management space is ripe with new approaches and technologies,
offering a clear market advantage to organizations that succeed in mastering their data.
Migration, Upgrade &
EOL
Growth & Integration
PerformanceDegradation
Architecture, Planning & Business
ContinuityImplementation
Ongoing Performance Management
FIRST & FOREMOST IT’S HOLISTIC. The management of database infrastructure and all
dependent applications and systems are required to improve service quality and performance,
reduce risk and minimize cost.
SECONDLY, IT PRODUCES MEASURABLE RESULTS. Focusing on database performance
management is one of the lowest cost, highest impact activities to improving service quality
because it proactively identifies and minimizes problems early, and swiftly mitigates severe
performance issues when the do arise.
FINALLY, IT’S A LIFECYCLE APPROACH. Different than traditional methods, Performance
Tuning’s lifecycle approach includes architecture optimization, systems monitoring
& assessment, performance tuning and optimization, and ongoing proactive monitoring
and tuning, enabling the best impact at any point of a company’s process.
Performance Tuning Corporation’s (PTC) database performance management approach
is to help companies achieve the best results from their growing database size and complexity,
innovations in applications and high availability and performance based business models.
Architecture backup/recoveryha/dr assessment and planning
Databaseperformance cloud
Deployment and implementation support
Performance
assessment and
optimization
Performance testing
and workload analysis
Migration and upgrade
assessment and support
1
Optimization
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Business ChallengesSome of the hardest problems associated with business IT operations are keeping up with the growth
of a successful and changing business. Elements like:
Improper attention to these elements can create a performance degradation impact, which also encounters an increasing remediation cost impact. The costs are not just financial; it’s also wrought with business impacts. Performance can be very felt by end users, skyrocketing support calls and costs. Customer interaction with the company can have increased complaints and dissatisfaction, sometimes leading to chargebacks and customer loss. Problems overall can defocus the internal team. In the end, the ultimate impact being lost revenue, opportunity cost, market share loss and brand damage.
COST CONTAINMENTControlling both capital and operational expenses in face of expanding technology spectrum and offerings and shrinking budgets (do more with less) is required regardless of business size. It’s easy to believe the low cost of hardware and/or software can enable scale, but without consideration to operational impact, this is a false sense of cost control. Businesses need to optimize what they have.
SKILLS & KNOWLEDGE GAPSFinding and keeping the right people with the right skills to optimize technology investments is getting harder. The economy has required downsizing, quality people are going to the highest bidder and the population of database experts is fleeting with the focused attention on web and mobile apps. This leaves detailed knowledge of core database and application skills wanting for supreme talent.
MASSIVE USER & DATA GROWTHManaging the proliferation of data and access from new sources and platforms including mobile and remote devices will enable the organization to get ahead of scaling issues around hardware, software, & business processes. The past few years have surprised many an unprepared IT operation with newsworthy impacts to availability, performance and security.
SERVICE LEVEL QUALITYManaging to an acceptable performance baseline and adhering to Service Level Agreements (SLAs) in the face of change is paramount. Not doing so can result in losing efficiencies and effectiveness of IT. Foregoing strict rigor can cost the business in both output and unnecessary capital expense.
PROCESS & SYSTEMS COMPLEXITYAd-hoc systems and process growth, inconsistencies across operating units, and reorg/M&A activity are destabilizing and inefficient to IT operations. Add in the rapid inclusion of mobile, cloud and virtual platforms and the number of moving parts extends beyond the normal skills of even the best database and application experts. IT operations have evolved to a level of specialized expertise.
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The SolutionEmbracing a Database Performance Management Lifecycle model is the best approach to proactively
and preventatively optimizing what you have with you need. This is in the DNA of everything that
Performance Tuning Corporation (PTC) does and permits a flexible and holistic approach to optimization.
While one can assume that optimization occurs at a recognized degradation point, it’s really possible to
begin at any point. For simplicity, we’ll start at a logical point – the architecture and planning stage.
ARCHITECTURE, PLANNING & BUSINESS CONTINUITY PTC's expertise in Oracle and SQL can architect the right infrastructure to meet current and
future business, high availability, scalability and disaster recovery requirements. Our holistic
approach to database system analysis includes evaluating the configuration of your servers,
storage and SAN, network and database design. A thorough assessment includes many
components and their associated interdependencies. PTC can assist you in sizing your systems
correctly and plan for future growth. We will analyze your system and workloads, and provide
recommendations for future growth and capacity. In particular PTC can provide the following:
DISCOVER
Business & technology drivers, existing systems infrastructure, user, data & systems growth
ARCHITECT
Sizing, current & future capacity & data systems
PLANNING
Create an actionable plan, document and socialize
TYPICAL DURATION2-6 weeks
SCOPEDependent on system size & goals
DELIVERABLEArchitecture & actionable plan
IMPLEMENTATIONPTC can help when setting up your databases and applications, proper configuration for
optimal efficiency and effectiveness. PTC has the expertise with specific systems from Oracle
to SQL Server. In particular we can provide the following:
DATABASES
Scalability & performance
RAC
Assess, Architect, Implement & Tune
EXADATA SYSTEMS
Enterprise class config- uration & tuning
GOLDENGATE
Design, implementation
TYPICAL DURATION1-6 weeks
SCOPEDatabases, dependent systems & apps
DELIVERABLEFully documented, tested & optimized database system
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PERFORMANCE DEGRADATIONPTC is quick to identify and respond to performance issues. Our deep expertise can initiate
performance assessments and optimization recovery. In particular:
DISASTER RECOVERYPTC can help when setting up your databases and applications, proper configuration for
optimal efficiency and effectiveness. PTC has the expertise with specific systems from Oracle to
SQL Server. In particular we can provide the following:
MIGRATION, UPGRADE & EOLPTC goal is to minimize downtime, maximize performance, and provide detailed planning and
testing for seamless performance. In particular:
DATABASE SYSTEM HEALTH CHECK
Maintain and optimize
DATABASE PERFORMANCE ASSESSMENT & TUNING
Holistic performance assessment & tuning of database, storage, applications & related systems
TYPICAL DURATIONHealth: Less than 1 wkPerformance: 1-4 wks
SCOPEHealth: Usually a single systemPerformance: Multiple depen-dent databases, servers, apps.
DELIVERABLETuning recommendations & measurable perform-ance optimization
VULNERABILITY ANALYSIS
Assess, design & mitigate
DATAGUARD
Design & deploy
EXTENDED RAC
Geographic diversity
DATABASE CLUSTERING
Mirroring & High Availability
DATABASE MIGRATION
Data, database & systems
DATA CONVERSION
Formats, storage & systems
DATABASE UPGRADES
Oracle & SQL major & minor releases
TYPICAL DURATION1-6 weeks
SCOPEDependent on system size and goals
DELIVERABLEDocumentation, testing, and a detailed plan
TYPICAL DURATION1-10 weeks
SCOPEDependent on system size and goals
DELIVERABLEDocumentation, testing, and a detailed plan
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ONGOING PERFORMANCE MANAGEMENT
Other services PTC can provide include specialized services around:
Oracle Exadata performance management to help realize the full potential during large data, application and user growth.
Database virtualization services to stand up high performing, scalable, multi-tenant architectures for VM Ware or Oracle.
Database enterprise management systems installation and configuration for Oracle Enterprise Manager (OEM) Grid and Cloud Control
Database training to add formal knowledge transfer around Oracle databases, OEM, RAC, DataGard and storage, VMware and custom curriculums.
“Ultimately the question arises as to why an organization would spend the money and time to engage a lifecycle of optimization when ‘if it ain’t broke, don’t fix it’. However, most organizations don’t even realize the cost impact from inefficient systems. Increased performance has a decreasing cost. Overall getting better response times, reduced downtime, lower TCO of systems, predictable performance and happier customers.”
ABOUT PERFORMANCE TUNING CORPORATION
Headquartered in Austin, Texas, PTC is a leading professional and managed services provider of
Oracle and Microsoft SQL Server database performance and optimization services. PTC has decades
of database and application performance tuning domain expertise by certified experts empowering
1000’s of organizations across all industries and infrastructures.
DesignDatabase Infrastructure Architecture, Sizing, & Capacity Planning
Performance Tuning
Corporation offering
summary:VirtualizationDatabase Virtual-ization Services
ManagementDatabase Enterprise Management Solutions
TrainingDatabase Training
ImplementaionDatabase Implemen-tation, Configuration and Tuning
MigrationDatabase Migration, Conversion, and Upgrades
High AvailabilityDatabase Disaster Recovery & Availability
PerformanceDatabase Perfor-mance Manage-ment & Tuning
Key Benefits of Performance Tuning:
PTC can keep your system properly tuned, even as your business or usage changes, through its regular monitoring of critical database operational functions and statistics ensuring system availability and trouble- free, optimum operation.
PTC has a staff of experienced professionals available when you want or need them. The time spent finding a qualified candidate to fill a database management position can be arduous.
PTC shares database professionals between a limited set of accounts. You get the quality support you want when you desire it keeping the cost of a highly skilled database management professional under control.
The problem of retaining or training your skilled professionals can get expensive. You no longer have the worry of the training or retention cycle for your skilled professionals since PTC has the expert staff working for you.
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