INTRODUCTION to
Jordan MuelaCEO, [email protected]
THE PROBLEM1. Unstructured Sales Process2. No Tracking In Place3. Weak Lead Nurturing4. Waste of Marketing Dollars
TEXT MESSAGE...
New Lead via LeadSimple: ‘John Smith’ (360) 123-1234 ext. 683 Call: http://j.mp/1qnAnsl
Phone Call...
Calling within 5 minutes is
than calling after 30 minutes
MOREEFFECTIVE
Read more about how to radically improve your lead response time here - http://bit.ly/leadspeed
(Source: 2007 Kellogg/MIT Study)
5
# o
f C
alls
Minutes
10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85
First 5 Minutes
90
(Source: 2007 Kellogg/MIT Study)
0-90 Minutes: Initial Calls That Become Qualified
Read more about how to radically improve your lead response time here - http://bit.ly/leadspeed
Reasons WhyStatistics aside, there are some common sense reasons that explain why speed to
call makes such a big difference.
4
2
1 Presence - The prospect is likely at their computer and with a phone nearby when they hit submit.
4
3Rapport - Fast responses build confidence and rapport starting things off on the right foot.
First Movers Advantage - First to contact, first to frame the conversation and get a shot to close the deal.
Engagement - The prospect is thinking about their need and ready to mentally engage with you when they hit submit.
66%64%BUYERS SELLERS
64% of buyers and 66% of sellers work with the
National Association of Realtorsreports that…
It Pays To Be First...
agent they talk to first.
Read more about how to radically improve your lead response time here - http://bit.ly/leadspeed
Read more about how to radically improve your lead response time here - http://bit.ly/leadspeed
Read more about how to radically improve your lead response time here - http://bit.ly/leadspeed
Industry Baseline Data Our 2012 partnership with ManageMyProperty.com gave us this industry baseline.
39hrsAverage Call Response Time Average # of Call Attempts
1.6Download the full report on lead response times in the PM industry - http://bit.ly/leadtimestudy
Comparing Response Times Across Other Industries
48 46Finance, Mortgage, Insurance, Education, Legal
and Technology.Residential Property
Management Companies
hours hours39
hours
Download the full report on lead response times in the PM industry - http://bit.ly/leadtimestudy
3K6 hrs
Time Window Analyzed # of companies surveyed
Download the full report on lead response times in the PM industry - http://bit.ly/leadtimestudy
25%
Responded in 1 hour
Did NOT respond in 1 hour
75%8%
17%
Download the full report on lead response times in the PM industry - http://bit.ly/leadtimestudy
The Majority vs the Minority
All Contact
AttemptsAll Companies
Responded in 6 Hours
100%
50%
25%
Responded in 1 Hour
5 Minutes
3%
15 Minutes
9%
Responded in 6 Hours100%
36%
18%
Responded in 1 Hour
All Companies
5 Minutes
1%
15 Minutes
5%
Phone Contact
Only
Download the full report on lead response times in the PM industry - http://bit.ly/leadtimestudy
+Read more about how LeadSimple integrates with other services here - http://leadsimple.com/features/integrations
leadsimple.com/sales-course
MONTHLY webinar.leadsimple/signup
WEBINAR