IT Governance by Principle
How to govern IT by principles and standards
Patrik Svensson,[email protected]
IT functions organised by groups of systemsNormal with 1000’s of application on 100s of platforms Buy and build without technical principles and standards
What?Human aspect Computer aspect
Our products
Cooling
Perimeter Network
Racks
Switch
Power
Containers
Servers
Internal Network
Presentation services
Application services
Data services
User services
Control services
Control services
Operating system
SoftwareHardwareUser Experience
Usability Fast
Simple Engaging
Innovative Universal
Profitable Beautiful
Trust Personal
(Data Center)
Why?A proper user experience standard will increase focus on quality
in customer interactions
A modern software standard will make business and development teams more productive
An efficient hardware standard will help make the infrastructure more reliable and elastic
How and who?
Central Software standards
(data centers)
Presentation services
Application services
Data services
User services
Control services
Control services
Operating system
Hardware architect Software architect
Cooling
Perimeter Network
Racks
Switch
Power
Containers
Servers
Internal Network
Local Hardware standards
(PC's, mobiles, etc)
Local Software standards
(PCs, mobiles, etc)
Presentation services
Application services
Data services
User services
Control services
Control services
Operating system
Cooling
Perimeter Network
Racks
Switch
Power
Containers
Servers
Internal Network
Central Hardware standards
(data centers)
Technical architect
Who
What
Executive support
How Enforcement during various forms of business strategy work
Enforcement during Program inception and initial phases
Enforcement in individual projects and initiatives
Enforcement for large change requests and releases
Governance Process Enforcement through Principles
User experience principles
What is required?
• User experience competence for the human aspects
• Technical architects that cover hardware and software areas
• Executive support throughout the project
• Realistic implementation plans