3
Quick Reference Phone List
9 - 1 - 1Emergency Calls Only
Poison Control(800) 222-1222
www.calpoison.org
Suicide PreventionNational Suicide Prevention Lifeline
24 Hrs – (800) 273-8255www.suicidepreventionlifeline.org
Kern County Sheriff’sDepartment(661) 861-3110
Kern County Fire Department(661) 324-6551
California Highway Patrol (Bakersfield)(661) 864-4444
Office of Emergency ServicesKern County (661) 873-2602
Helpline Information & ReferralDial 2-1-1
Kern County Fire Department(661) 324-6551
PoliceArvin (661) 854-5583Bakersfield (661) 327-7111Delano (661) 720-2275Maricopa (661) 763-3101McFarland (661) 792-2121Shafter (661) 746-8500Taft (661) 763-3101Tehachapi (661) 822-2222Wasco (661) 758-7266
My Emergency Contacts
Name: Phone:Relationship:
Name:Phone:Relationship:
Name:Phone:Relationship:
TDD Emergency Calls only: Dial 9-1-1, thenpress Spacebar until someone answers.
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Quick Reference Phone List
Techniques To Use When Carrying The Injured
Basic First Aid Tips EVERYONE Should Know
Learn How To Photograph Your Fender-Bender
Gas Leak? Shut Off Your Gas Properly
Directory
Kern County’s Emergency Information and Planning Guide
January 2013 Issue # 1
The Team
Publisher / EditorStacy Morse
Assistant EditorJoel Helms
Graphic ArtistsVincent Sandoval
David Doupe
Sales / MarketingDavid Doupe
Contributing WriterGeorge Ripsom
AccountingVal Gunn
WebmasterChristopher Maloney
Community EmergencyResource Directory
PO Box 20242 Bakersfield, CA. 93390 Office (661) 412-3735 FAX (661) 867-1403
Website: www.calcerd.comE-Mail: [email protected]
Note: The articles contained in this publication are for general reference only. They are not to be used in place of contacting the appropriate medical services in the event of an emergency. These articles are to serve as an educational reference and should only be used after first calling 9-1-1 and exhausting all efforts to obtain professional emergency care first. Community Emergency Resource Directory does not recommend or suggest that you use any information provided in the articles unless absolutely necessary, as a last resort between life or death.
Contents3
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Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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6
Techniques To Use When Carrying The Injured Written By: George Ripsom
Many of us have never experienced the need to carry someone who is injured, and in most cases we never will. But knowing how to relocate someone that is injured may potentially save their life some day. There are several ways to carry a victim in an emergency. The type of carry used is dependent upon several things including the level of injury to the victim, the nature of the emergency, and the necessity of moving them. In most cases it is advisable NOT to move an injured person unless there are no other options. Though there are several carrying methods used by professional rescuers, the chair carry and blanket carry are among the most common that the average person may have to use.
Chair Carry
Two rescuers can move a victim by seating him or her on a sturdy chair:
Rescuer 1: Cross the victim’s arms in his or her lap. Facing the back of the chair, grasp the back upright. Rescuer 2: Grasp the two front legs of the chair. Both rescuers: Tilt the chair back, lift simultaneously, and walk out. It is best to use a sturdy, non-swivel chair for this lift. Note: If rescuers will need to carry the victim over uneven surfaces such as stairs, the rescuers must face each other.
Blanket Carry
The blanket carry is effective for victims who cannot be removed by other means. It requires four to six rescuers to ensure stability for the victim. One rescuer must be designated as the lead person to help coordinate rescue efforts:
Step 1: Position a blanket next to the victim, ensuring that the blanket will extend under the head of the victim.
Step 2: Tuck the blanket under the victim, and assist the victim in moving to the center of the blanket. If necessary, use the log rolling technique to position them on the blanket.
Step 3: With three rescuers squatting on each side, roll up the edges of the blanket against the victim to grasp a “handle.” The lead person checks the team for even weight distribution and correct lifting position.
Step 4: The lead person calls out, “Ready to lift on the count of three: One, two, three, lift.”
Step 5: The team lifts and stands in unison (keeping the victim level) and carries the victim feet first.
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
7Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Basic First Aid Tips EVERYONE Should Know Written By: George Ripsom
From home life to work life, we all encounter little injuries here and there. Most of us know how to apply a bandage, but what if the next injury was worse? Would you know how to open someone’s airway until the paramedics arrived? Would you know how to control severe bleeding? Though paramedics and other professional rescuers should always be our first call in an emergency, sometimes knowing just a little more can make the difference of a victim surviving until professional help can arrive. Basic first aid can sometimes be the first effort in saving a life. Knowing some helpful basic procedures is knowledge everyone should have. Below are some basic first aid tips that can help you in some of the most common emergencies.
Head-Tilt / Chin-Lift Method for Opening an Airway
This method can be used to open the airway of an unconscious victim or in preparation for rescue breaths. This method should be avoided if head or neck trauma is suspected.
Step 1. Make sure the scene is safe.
Step 2. At an arm’s distance, make contact with the victim by touching the shoulder and asking, “Can you hear me?” Speak loudly, but do not yell. Do not move or shake the victim.
Step 3. If the victim does not or cannot respond, place the palm of your hand on the forehead of the victim.
Step 4. Place two fingers with your other hand under the chin and tilt the jaw upward while tilting the head back slightly.
Step 5. Place your ear close to the victim’s mouth, looking toward the victim’s feet, and place a hand on the victim’s abdomen.
• Look for chest rise. • Listen for air exchange. • Feel for abdominal movement.
Procedures for Controlling Bleeding
Step 1. Place direct pressure over the wound by putting a clean dressing over the wound and pressing firmly.
Step 2. Maintain pressure on the dressing over the wound by wrapping the wound firmly with a pressure bandage and tying with a bow.
Step 3. Elevate the wound above the level of the heart. (continues on next page)
Step 6. If breathing has been restored, the clear airway must be maintained by keeping the head tilted back. If breathing has not been restored, repeat steps 2-6.
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
9
(continued from previous page)Procedures for Controlling Shock
Step 1. Maintain an open airway.
Step 2. Control obvious bleeding.
Step 3. Maintain body temperature (e.g., cover the ground and the victim with a blanket if necessary).
Step 4. Position the victim on his or her back and elevate the feet 6 to 10 inches above the level of the heart to assist in bringing blood to the vital organs.
Circulatory Shock (aka Shock) is a life threatening medical issue which is often treated for in cases of trauma.
Shock occurs when the body does not have enough oxygen circulating in the bloodstream. This can be due to lack of blood supply (bleeding), heart failure, or circulatory obstruction among other things.
Circulatory shock should not be confused with emotional shock.
Quick Tip!Create an escape route! Draw a floor
plan of your home. Use a separate sheet of paper for each floor. Make two escape routes for
each room. Make sure your children understand the drawings and run a few practice drills. Post a
copy of the drawings at eye level in each child’s room.
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
10
Photograph Your Fender Bender Written By: George Ripsom
Traffic collisions can occur at any time, to anyone, anywhere. Most “fender-benders” are handled by your insurance company with relative ease. In those cases where issues do arise, having photographs of the scene and vehicles can be the difference between a long court battle and an open and shut case. Many don’t realize the factors that go into investigating fault and injuries in a collision. Every piece of information is valuable from the time of day and weather conditions, to the condition of the road and many more. Having photos of key elements, and knowing what photos to take, could save you a lot of time and money!
Before The Accident
Obtain a cheap disposable 24 exposure camera with a built in flash unit. Keep this camera, unopened, in your glove compartment. If you are unable to obtain a camera, a cell phone with camera can work. However, digital images are often frowned upon in court due to the potential for tampering. After the Accident
Immediately following a collision, your first concern should be your safety and the safety of others involved. Make sure all parties are uninjured or are being attended to before taking pictures. Pictures are best taken BEFORE any vehicles or evidence is moved. However, if the vehicles present a hazard to other motorists, leaving them in place is not recommended.
Take out your camera and take the series of photographs suggested on the opposite page. Give the camera to your insurance adjuster or attorney at the earliest opportunity. The insurance company can have the photos developed and utilize them for their investigation, should anything come up later.
After the Vehicles Are Moved
Take pictures of the damage to your vehicle and damage to the other vehicle(s) from at least three angles. Take a picture of the people, skid marks, and debris as well as any other evidence that can help show what happened such as downed signs, tree branches, and the like.
Let’s face it, these are not all the photos that an investigator would like to get, but on the
(continued on next page)
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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(continued from previous page)other hand, these will go a long way. The average person involved in a collision is not likely going to want to spend long periods taking countless photos and most often they are not trained for it. These simple, easy photos will aid in fighting nearly all forms of collision related fraud and may ease the insurance process.
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
1. Take a photo of your car from the driver’s side front corner.2. Take a photo of your car from the passenger’s side front corner. 3. Take a photo of your car from the rear corner, on the driver’s side of the car.4. Take a photo of your car from the rear corner, on the passenger’s side of the car.5. Take a photo of the other car from the driver’s front corner.6. Take a photo of the other car from the passenger’s front corner.7. Take a photo of the other car from the rear corner, on the driver’s side of the car.8. Take a photo of the other car from the rear corner, on the passenger’s side of the car.
9. Take a picture of the collision, from the side, before either car is moved. Show both cars.10. Take a picture of the collision, from the other side, before either car is moved. Show both cars.11.Take a picture of the collision, from the rear, before either car is moved.12. Take a picture of the collision, from the front, before either car is moved.13. Walk back up the street, from where you just came from, 50 steps, and take a picture of the collision from there.14. Take a picture of any skid marks.15. Take a picture of any debris.
Suggested Photographs
CAUTION: If you turn off your gas at the meter, leave it off. Don’t turn it back on yourself. Contact the gas company to turn the meter back on and relight the pilots.
12
Gas Leak? Shut Off Your Gas Properly Written By: George Ripsom
There are few times that you will encounter an emergency that requires you to turn off your utilities. Hopefully you will never have to. But knowing how to turn these utilities off could save your homes from an even more dangerous disaster. Every home should take precautions to avoid circumstances that could cause your utilities to be a risk. Checking your home for hazards regularly is the best way to stay safe and prepared. Every home should also have a fire extinguisher readily available, as well as a flashlight. In an emergency you should always call 9-1-1 first, but here are some tips for shutting off utilities if professional emergency services are unavailable.
Safely Shutting Off The Gas
As you face the meter, you will see a pipe running from the ground to the meter. There is a shut-off valve running parallel with the pipe usually located about 6 to 8 inches above the ground.
Take a 12 inch or larger adjustable wrench, and turn the valve 1/4 turn in either direction, until the valve is crosswise to the pipe.
Keep a 12 inch or larger adjustable wrench with your emergency supplies, or next to your valve. Do not store the wrench on the meter or other gas piping or related equipment.
Safely Shutting Off The Electricity
Before you face that emergency, locate your box. It might be in a utility closet or the basement, if you have one. It’s a metal box full of switches or fuses. If your box is full of switches, they control your
home’s electrical circuits. Turn all of them to the “off” position, and then switch off the main switch at the top. When switching off the branch circuit breakers, shut off one on each side at a time, and work your way, back and forth, from the bottom of the box towards the top.
Two important safety considerations: • If your floor is flooded or if the electrical panel is wet, do not touch the panel. • If you see exposed wires inside the box, do not touch them.
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
DIRECTORY
14
Abuse & Violence
Adult Protective Services Hotline (800) 277-7866 • (661) 868-1006
Kern County
Alliance Against Family Violence & Sexual Assault
24-Hr (661) 327-1091 • (800) 273-7713
Bakersfield Rescue MissionEmergency Men’s Shelter
(661) 325-0863
Child Abuse Hotline / CPS24-Hr (661) 631-6011 • (760) 375-6049
Collect Calls Accepted
Child Guidance ClinicBakersfield (661) 322-1021
Delano (661) 725-1042
Childhelp National Child Abuse Hotline(800) 422-4453
www.Childhelp.org
Elder Abuse Hotline(661) 868-1006 • (800) 677-1116
Kern Child Abuse Prevention Council / Haven Counseling Center
(661) 327-4700
National Domestic Violence Hotline(800) 799-7233 • TDD (800) 787-3224
Victim Witness Center - Kern County(661) 868-4535
Alcoholism / Drug Abuse
Al-Anon / Alateen - Kern County(661) 322-1102 • (888) 425-2666
Alcoholics Anonymous - Kern County(661) 322-4025
California Dept of Alcohol & Drug Programs Resource Center
(800) 879-2772 • (916) 327-3728
Ebony Counseling Center(661) 324-4756
Substance Abuse Counseling
Jason’s Retreat(661) 325-8510
Alcohol & Drug Recovery Program
L Street CenterBakersfield • (661) 868-6100
National Drugs & Alcohol Treatment Referral
(800) 454-8966
Teen Challenge(661) 399-2273
The Salvation ArmyAdult Rehabilitation Center
(661) 325-8626
Ambulance
For Emergencies Dial 9-1-1
Delano Ambulance ServiceNon-Emergency (661) 725-3374
Hall AmbulanceAdministration (661) 322-8741
Paramedic (661) 327-4111Special Events Standby’s (661) 322-8741
www.HallAmb.comAlso offering CPR, PALS, ACLS Training
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Ambulance (cont.)Kern Ambulance Service
Non-Emergency (661) 758-3200
Liberty Ambulance ServiceNon-Emergency (760) 375-6565
Mercy AirNon-Emergency (909) 357-9006
Animal ControlArvin
(661) 854-5583
Bakersfield (661) 326-3436
California City (760) 373-8606
Kern County (661) 321-3000
Ridgecrest (760) 499-5190
Shafter (661) 746-8500
Taft (661) 763-3101
Wasco (661) 758-7240
AttorneyNo Current Listings Available
Contact Us To List Your Business [email protected]
Bail BondsNo Current Listings Available
Contact Us To List Your Business [email protected]
Blood Banks
Houchin Community Blood Bank(877) 364-5844 • (661) 323-4222
5901 Truxtun Avenue • Bakersfieldwww.hcbb.com
Chaplain ServicesHealing Word International Ministries
(661) 444-7814www.ChaplainResponse.org
Please see display ad on page 7
Child Care Services
California Child Care Resource& Referral Network
(415) 882-0234
Community Action Partnership of Kern(661) 336-5236
Community Connection for Child CareBakersfield (661) 861-5200 • (877) 861-5200
Trustline(800) 822-8490
California Dept of Social Services background checks
Warm Line(661) 323-3531 • (888) 955-9099
Emotional support for parents of preschoolers
Chiropractor
Advanced Wellness Center(661) 410-9355
8501 Brimhall Rd. Bldg #300 • Bakersfieldwww.ChiropractorBakersfield.comPlease see display ad on page 2
Quick Tip: Since you never know where you will be when an emergency occurs, you should have supplies prepared for your home, work, and your vehicles.
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Construction Failure & Defect Repairs
Kern Special Services(661) 588-7360
www.KernSpecialServices.comPlease see display ad on page 9
ServiceMaster(661) 369-8186
www.smbakersfield.comPlease see display ad on page 13
Consumer Information
Better Business Bureau(661) 322-2074
California Attorney General’s OfficePublic Inquiry Unit
(800) 952-5225
California Department of Consumer Affairs(800) 952-5210 • TDD (800) 326-2297
Consumer Credit Counseling Service(661) 324-9628
Health Insurance Counseling & Advocacy (HICAP)
(661) 868-1000 • (800) 434-0222
National Safety Council(800) 421-9585
U.S. Consumer Product Safety Commission
(800) 638-2772
Vehicle Safety Hotline(800) 424-9393
Counseling
ACCESS(800) 376-4636 • Spanish (888) 442-2237
Counseling for Women’s Reproductive/Sexual Health
Continuum Senior Care Management, Inc.(661) 861-8628
4800 Stockdale Hwy, Ste 308 • Bakersfieldwww.continuumseniorcare.com
Magdalene Hope(661) 808-4673
www.MagdaleneHope.org
Dentist
No Current Listings Available Contact Us To List Your Business Here
Disability Services
American Council of the Blind(800) 424-8666
Assistive Technology (AT) Network(800) 390-2699 • TTY (800) 900-8706
Bakersfield ARC(661) 834-2272
B-Glad Deaf ServicesVoice/TDD (661) 831-2884
www.bglad.org
Braille & Talking Book Library(800) 952-5666
California Council of the Blind(800) 221-6359www.ccbnet.org
Follow us on Twitter! www.twitter.com/CalCERDKern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Disability Services (cont.)
California Relay Services for the Hearing Impaired
7-1-1CRS/MCI
TTY to Voice (866) 735-2929Voice to TTY (866) 735-2922
CRS/SprintTTY to Voice (877) 735-2929Voice to TTY (888) 877-5379
Speech-to-Speech (800) 854-7784
California Telephone Access ProgramVoice English (800) 806-1191TTY English (800) 806-4474
Voice Spanish (800) 949-5650TTY Spanish (800) 896-7670
Center For The Blind & Visually ImpairedKern County • (661) 322-5234
Delano Association for the Developmentally Disabled
(661) 721-3220
Family Caregiver Alliance(800) 445-8106
www.caregiver.orgNational information, education, research &
advocacy program
H.E.A.R.T.S. ConnectionFamily Resource Center
(661) 328-9055 • (800) 210-7633
Kern County Independent Living Center(661) 325-1063
Kern County Adult Protective Services
(661) 868-1006 • (800) 277-7866
Kern Regional Center for the Developmentally Disabled
(661) 327-8531 • (800) 479-9899
National RehabilitationInformation Center
(800) 346-2742
New Advances for People with Disabilities(661) 395-1361
Social Security & Medicare Information(800) 772-1213 • TTY (800) 325-0778
Society for Disabled Children of Kern County
(661) 322-5595
Voter Registration forHearing Impaired
TDD Only (800) 833-8683
Disaster Reconstruction Services
Kern Special Services(661) 588-7360
www.KernSpecialServices.comPlease see display ad on page 9
ServiceMaster(661) 369-8186
www.smbakersfield.comPlease see display ad on page 13
Disaster Relief Services
American Red Cross(661) 324-6427 • (866) 438-4636
www.RedCross.org
California State Warning Center(800) 852-7550www.oes.ca.gov
Federal Emergency Management Agency (FEMA)
(800) 621-3362 • TTY (800) 462-7585www.fema.gov
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Disaster Relief Services (cont.)
Kern County Department of Human Services(661) 631-6000
Office of Emergency ServicesKern County • (661) 873-2602
Salvation Army(661) 325-8626
Emergency Disaster Response
Community Emergency Response Teams (CERT)
Greater Tehachapi Valley (661) 821-5205Kern River Valley (760) 379-2797
Ridgecrest (760) 384-8859South East Bakersfield (661) 326-3950
www.CitizenCorps.gov/certPlease see display ad on back page
Kern Special Services(661) 588-7360
www.KernSpecialServices.comPlease see display ad on page 9
Office of Emergency ServicesKern County • (661) 873-2602
Salvation Army(661) 325-8626
ServiceMaster(661) 369-8186
www.smbakersfield.comPlease see display ad on page 13
Evacuation Resources
Kern County Fire DepartmentNon-Emergency (661) 324-6551Administration (661) 391-7000
www.KernCountyFire.org
Family Services
ACCESS(800) 376-4636 • Spanish (888) 442-2237
Counseling for Women’s Reproductive/Sexual Health
Adult In-Home Services(661) 868-1003
Bakersfield Crisis Pregnancy Center24-Hr (661) 326-1907
California Department of Social Services(800) 952-5253
California Office of Family Planning(800) 942-1054
Community Action Partnership of Kern(661) 327-3074
Multi-service agency providing health, food, children & youth services
Community Health CentersBakersfield (661) 324-1455
Clinica Sierra Vista (661) 322-3905Frazier Mt (661) 248-5250Kern River (760) 376-2276
Lamont (661) 845-3731
Elder Care Locator(800) 677-1116
Family to Family Mentoring(661) 633-9133
Helpline Information & ReferralDial 2-1-1
(661) 336-5200 • (800) 273-2275www.capk.org
Kern County Health DepartmentFamily Planning Clinic
(661) 321-3000
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Family Services (cont.)
La Leche League(800) 525-3243
www.LaLecheLeaguescnv.org
Planned Parenthood(661) 634-1000
www.PlannedParenthood.org
Senior Outreach / Assessment(661) 868-1009
Social Security & Medicare(800) 772-1213 • TTY (800) 325-0778
Warm Line(661) 323-3531
Parenting Information Hotline
Women, Infants & Children NutritionProgram (WIC)(888) 942-9675
Bakersfield (661) 862-5422Benton Park (661) 837-8404
East Bakersfield (661) 322-3908Lamont (661) 862-5422
Financial Assistance
California Department of Social Services(800) 952-5253
Catholic Charities(661) 281-2130
Community Action Partnership of Kern(661) 336-5236
HEAP ProgramKern County Home Energy Assistance
(661) 336-5203
Kern County Human Services(661) 631-6000
Social Security & Medicare Information(800) 772-1213
TTY (800) 325-0778Bakersfield (661) 476-1489
Delano (661) 725-3721
Fire & Water Damage Restoration
Kern Special Services(661) 588-7360
www.KernSpecialServices.comPlease see display ad on page 9
ServiceMaster(661) 369-8186
www.smbakersfield.comPlease see display ad on page 13
Fire Departments
For Emergencies Dial 9-1-1
Bakersfield City Fire DepartmentNon-Emergency (661) 326-3911
24-Hr “No Burn Day” Hotline (800) 766-4463Report Fire Related Dangers (661) 326-FIRE
Fire Prevention (661) 326-3979www.BakersfieldFire.us
Kern County Fire DepartmentNon-Emergency (661) 324-6551Administration (661) 391-7000
Arson Unit (661) 391-3480Arson Hotline (877) FIRE-TIP (877-347-3847)
Fire Prevention (661) 391-7080www.KernCountyFire.org
Tehachapi City Fire DepartmentNon-Emergency (661) 822-2230
Food & Meal Programs
Bakersfield Rescue Mission(661) 325-0863www.thebrm.org
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
20
Food & Meals (cont.)
Catholic Charities(661) 281-2130
County Food ProgramsBakersfield (661) 872-6507
Boron (760) 762-5501Delano (661) 721-3336Lamont (661) 845-0938Wasco (661) 758-2755Weldon (760) 379-5831
East Niles Senior CenterBakersfield • (661) 363-8910
Feeding America(800) 771-2303
www.FeedingAmerica.org
Food Stamp Applications(661) 631-6000
Food Stamps Helpline(800) 870-3663
Golden Empire GleanersBakersfield • (661) 324-2767
Helpline Information & ReferralDial 2-1-1
(661) 336-5200 • (800) 273-2275www.capk.org
Kern County Aging & AdultServices Department
(661) 868-1000
Kern County Food Bank(661) 398-4520
Women, Infants & Children NutritionProgram (WIC)(888) 942-9675
Bakersfield (661) 862-5422Benton Park (661) 837-8404
East Bakersfield (661) 322-3908Lamont (661) 862-5422
Food & Water SuppliesAmerican Emergency Food & Supplies
(661) 836-5256www.AmericanEmergencyFoodAndSupplies.net
Please see display ad on page 7
Food BanksHelpline Information & Referral
Dial 2-1-1(661) 336-5200 • (800) 273-2275
www.capk.org
Kern County Food Bank(661) 398-4520
Funeral Services
Bakersfield Funeral Home(661) 324-4446
3121 19th St. • Bakersfield 93301
Holland & Lyons Mortuary(760) 371-1376
216 S. Norma St. • Ridgecrest 93555
Lake Isabella Valley Mortuary(760) 379-5829
www.LakeIsabellaValleyMortuary.com
Lane Family Funeral Home(661) 725-1234
1303 Glenwood St. • Delano 93215www.LaneFamilyFuneralHome.com
Wood Family Funeral Service(661) 822-6897
321 West F St. • Tehachapi 93561
Glass Repair
No Current Listings Available Contact Us To List Your Business Here
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
21
Hospitals
Bakersfield Heart Hospital(661) 316-6000
3001 Sillect Ave • Bakersfield 93308www.BakersfieldHeartHospital.com
Bakersfield Memorial Hospital(661) 327-4647
420 34th St • Bakersfield 93301www.BakersfieldMemorial.org
Delano Regional Medical Center(661) 725-4800
1401 Garces Highway • Delano 93215www.drmc.com
Kern Medical Center(661) 326-2000
1700 Mount Vernon Ave. • Bakersfield 93306www.KernMedicalCenter.com
Kern Valley Healthcare District(760) 379-2681
6412 Laurel Avenue • Mt. Mesawww.kvhd.org
Mercy Hospital(661) 632-5000
2215 Truxtun Ave • Bakersfield 93301www.MercyBakersfield.org
Mercy Southwest(661) 663-6000
400 Old River Rd. • Bakersfield 93311www.MercyBakersfield.org
Ridgecrest Regional Hospital(760) 446-3551
1081 N. China Lake Blvd. • Ridgecrest 93555www.rrh.org
San Joaquin Community Hospital(661) 395-3000
2615 Chester Ave. • Bakersfield 93301www.sjch.us
Tehachapi Valley Healthcare District(661) 823-3000
115 West E Street • Tehachapi 93581www.tvhd.org
Hotels – AAA
No Current Listings Available Contact Us To List Your Business Here
Housing
Bakersfield Homeless Center(661) 322-9199www.bakhc.org
Bakersfield Rescue MissionLifeline Center(661) 325-0863www.thebrm.org
California Dept of Consumer AffairsTenant/Landlord Issues
(800) 952-5210www.dca.ca.gov
California Dept of Fair Employment &Housing Discrimination
(800) 884-1684
California Franchise Tax BoardHomeowners & Renters Assistance
(800) 852-5711 • TDD/TTY (800) 822-6268www.ftb.ca.gov
Fair Housing InformationBakersfield Area (661) 634-9245
County Areas (661) 862-5299
Habitat for Humanity(661) 861-8449
Kern County Human Services(661) 631-6000
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
22
Housing (cont.)
U.S. Department of Housing & Urban Development Office of Fair Housing
(800) 347-3739Discrimination Hotline (800) 669-9777
Insurance
My Policy # _______________________My Agent: ________________________My Agents #: ______________________
AllstateClaims (800) 255-7828
www.allstate.com
Farmers Insurance GroupHelpPoint Claim Service (800) 435-7764
www.farmers.com
GeicoClaims (800) 861-8380
www.geico.com
Liberty Mutual InsuranceClaims (800) 225-2467www.LibertyMutual.com
Lock-Doc Service(661) 588-7979
www.LockDocService.comPlease see display ad on page 7
NationwideClaims (800) 421-3535www.nationwide.com
Progressive(800) PROGRESSIVEwww.progressive.com
State FarmClaims (800) 782-8332www.StateFarm.com
Investigator
George Ripsom & Associates(800) 527-2742
www.RipsomAssociates.comPlease see display ad on page 10
MHI Professional Services(661) 51-EDUC8
www.mhiproservices.comAccident Kits, Training Services, Driver Safety
Please see display ad on page 5
Jails and Prisons
California Correctional Institution (CCI)(661) 822-4402
Kern County Sheriff’s Office(661) 391-7500
Central Receiving Facility (661) 868-6850Lerdo Pre-Trial Facility (661) 391-7900
Lerdo Minimum Security Facility (661) 391-7800Lerdo Max/Med Security Facility (661) 391-7856
Mojave Jail (661) 824-7147Ridgecrest Jail (760) 384-5855
www.KernSheriff.com
Kern Valley State Prison (KVSP)(661) 721-6300
North Kern State Prison (NKSP)(661) 721-2345
Wasco State Prison-Reception Center (WSP)
(661) 758-8400
Law Enforcement
For Emergencies Dial 9-1-1
Arvin Police DepartmentNon-Emergency (661) 854-3128
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Law Enforcement (cont.)
Bakersfield Police DepartmentNon-Emergency (661) 327-7111www.BakersfieldCity.us/police
California Highway PatrolNon-Emergency (800) 835-5247
www.chp.ca.gov
Delano Police DepartmentNon-Emergency (661) 721-3377
Kern County Sheriff’s OfficeDispatch (661) 861-3110
Toll-Free Within Kern (800) 861-3110TDD (661) 327-8068
Report Desk (661) 391-7577Coroner’s Office (661) 868-0100Crime Prevention (661) 391-7559
Crime Reports (661) 391-7623www.KernSheriff.com
Ridgecrest Police DepartmentNon-Emergency (760) 499-5100
www.ridgecrest-ca.gov
Shafter Police Department24-Hr Non-Emergency (661) 746-8500
www.shafter.com
Taft Police DepartmentNon-Emergency (661) 763-3101
Locksmith
Lock-Doc Service(661) 588-7979
www.LockDocService.comPlease see display ad on page 7
Mental Health Services
California Department of Mental HealthOmbudsman (800) 896-4042
TTY (800) 896-2512
Child Guidance Clinic(661) 322-1021
Community Health CentersClinica Sierra Vista (661) 322-3905
Frazier Mtn (661) 248-5250Kern River (760) 376-2276
Lamont (661) 845-3731
Ebony Counseling Center(661) 324-4756
Substance Abuse Counseling
EXHALE(866) 439-4253
After abortion counseling
Kern County Mental Health Dept(661) 868-8080
Crisis Stabilization (661) 868-8000(800) 991-5272
Kern Linkage(661) 868-1840
Access to community services for the mentally ill
National Suicide Prevention Lifeline24-Hr (800) 273-8255
Spanish (888) 628-9454www.SuicidePreventionLifeline.org
Nine Line Crisis Counseling24-Hr (800) 999-9999
Nationwide crisis/suicide hotline - Short term phone counseling
Patient’s Rights Advocacy Program(661) 868-6640
Teen Line(800) 852-8336
Teens talk to teens about problems
Visit us atwww.CalCERD.com
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Missing PersonsAMECO - Association of Missing &Exploited Children’s Organizations
(877) 263-2620www.amecoinc.org
California Missing Children24-Hr (800) 222-3463
California Youth Crisis Line24-Hr (800) 843-5200
Child Quest International24-Hr (888) 818-4673www.ChildQuest.org
National Center for Missing &Exploited Children
(800) 843-5678TDD (800) 826-7653
www.MissingKids.com
National Runaway Switchboard(800) 786-2929
www.1800runaway.org
Nine Line Crisis Counseling24-Hr (800) 999-9999
Nationwide crisis/suicide hotline - Short term phone counseling
Polly Klaas Foundation24-Hr (800) 587-4357www.PollyKlaas.org
Physicians – Non Emergency
Bakersfield Family Medical Center(661) 327-4411
4580 California Avenue • Bakersfield, CA 93309www.bfmc.com
PlumberNo Current Listings Available
Contact Us To List Your Business Here [email protected]
Poison Control
California Poison Control Systems(800) 222-1222
www.CalPoison.org
Rentals – Auto
No Current Listings Available Contact Us To List Your Business Here
Road Conditions
Caltrans Highway Information Services(800) 427-7623
www.dot.ca.gov/hq/roadinfo
School Alert Services
Kern County Schools Alert Linehttp://alertline.kern.org
Security Alarm
Kern Security & Fire Systems(661) 588-4357
www.KernSecurity.com
Lock-Doc Service(661) 588-7979
www.LockDocService.comPlease see display ad on page 7
Senior Services
Continuum Senior Care Management, Inc.(661) 861-8628
4800 Stockdale Hwy, Ste 308 • Bakersfieldwww.continuumseniorcare.com
Elder Abuse Hotline(661) 868-1006 • (800) 677-1116
Elder Care Locator(800) 677-1116
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
25
Senior Services (cont.)
Helpline Information & ReferralDial 2-1-1
(661) 336-5200 • (800) 273-2275www.capk.org
Senior Outreach / Assessment(661) 868-1009
Shelters
Bakersfield Homeless Center(661) 322-9199www.bakhc.org
Bakersfield Rescue Mission Lifeline Center(661) 325-0863www.thebrm.org
Supplies - Emergency / First Aid
American Emergency Food & Supplies(661) 836-5256
www.AmericanEmergencyFoodAndSupplies.netPlease see display ad on page 7
TaxiNo Current Listings Available
Contact Us To List Your Business [email protected]
TowingLock-Doc Service
(661) 588-7979www.LockDocService.com
Please see display ad on page 7
Training
Hall Ambulance(661) 322-8741
www.HallAmb.comOffering CPR, PALS, ACLS Training
Kern County Fire DepartmentFire Training (661) 391-7110
www.KernCountyFire.org
MHI Professional Services(661) 51-EDUC8
www.mhiproservices.comAccident Kits, Training Services, Driver Safety
Please see display ad on page 5
Transportation
Hall AmbulanceAdministration (661) 322-8741
Paramedic (661) 327-4111Special Events Standby’s (661) 322-8741
www.HallAmb.comAlso offering CPR, PALS, ACLS Training
MHI Professional Services(661) 51-EDUC8
www.mhiproservices.comAccident Kits, Training Services, Driver Safety
Please see display ad on page 5
Urgent Care
Accelerated Urgent Care(661) 829-6747
9710 Brimhall Road • Bakersfield 93312www.aucnow.us
Bakersfield Family Medical Center(661) 846-4842
4580 California Avenue Bakersfield, CA 93309
www.bfmc.com
Ridgecrest Regional HospitalUrgent Care
(760) 499-38001111 N. China Lake Blvd.
Ridgecrest 93555www.rrh.org
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Utility Services
Arvin Community Water Services(661) 854-2127
Bakersfield City Sewer Service(661) 326-3111
California Water Services Co.Bakersfield
Customer Service (661) 837-7200After Hours (661) 837-7260
Kern River Valley Customer Service (760) 379-5336
After Hours (760) 379-3838www.calwater.com
Delano Water Department(661) 721-3315
Lamont Public Utilities(661) 845-1213
Oildale Mutual Water(661) 399-5516
Pacific Gas and Electric (PG&E)24-Hr Emergency / Customer Service
(800) 743-5000Electric Outage Information (800) 743-5002
Natural Gas System Information(888) 743-7431
TDD/TTY (800) 652-4712www.pge.com
Rosamond Community Services District(661) 256-3411
Shafter Water & Sewer(661) 746-5001
Southern California EdisonCustomer Service (800) 655-4555Report An Outage (800) 611-1911
www.sce.com
Southern California Gas CompanyCustomer Service (800) 427-2200
TDD/TTY (800) 252-0259www.socalgas.com
Tehachapi Water & Sewer(661) 822-9066
Veterinary
Animal Emergency & Urgent Care(661) 322-6019www.ervets.net
Twin Oaks Veterinary Service(661) 867-2554
24-Hour Services to Twin Oaks & Eastern Kern County
Water & Mold Damage
Kern Special Services(661) 588-7360
www.KernSpecialServices.comPlease see display ad on page 9
ServiceMaster(661) 369-8186
www.smbakersfield.comPlease see display ad on page 13
Women’s Health Services
ACCESS(800) 376-4636 • Spanish (888) 442-2237
Counseling for Women’s Reproductive/Sexual Health
Bakersfield Crisis Pregnancy Center24-Hr (661) 326-1907
Continuum Senior Care Management, Inc.(661) 861-8628
4800 Stockdale Hwy, Ste 308 • Bakersfieldwww.continuumseniorcare.com
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
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Women’s Health Services (cont.)
Kern County Health DepartmentFamily Planning Clinic
(661) 321-3000
Planned Parenthood(661) 634-1000
www.PlannedParenthood.org
Women, Infants & Children NutritionProgram (WIC)(888) 942-9675
Bakersfield (661) 862-5422Benton Park (661) 837-8404
East Bakersfield (661) 322-3908Lamont (661) 862-5422
Didn’t get your business listed this issue? Call us to get listed in our April Issue! Deadline April 1st, 2013. Distributes to all of
Kern County! Contact us:
(661) 412-3735www.CalCERD.com
To Advertise ContactDavid Doupe
[email protected] - DirectQuick Tip:Start saving money in an emergency
savings account that could be used for any crisis. It is also recommended to keep a small amount of cash or traveler’s checks at home in a safe place where you can quickly grab them in case of an evacuation.
Kern County’s Emergency Information and Planning Guide • www.CalCERD.com
Community Emergency Resource Directory • Kern County’s Emergency Information and Planning Guide • www.CalCERD.com.
Community Emergency Resource Directory (CERD)P.O. Box 20242Bakersfield, Ca. 93390