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TABLE OF CONTENTS
Executive Summary ...............................................................................................................................1
1 Introduction .................................................................................................................................. 18
1.1 Background ............................................................................................................................ 18 1.2 Objective of Environmental and Social Management Framework (ESMF) Environmental and Social Assessment (ESIA) ............................................................................................................. 19
1.2.1 Objective of this ESMF and Its Contents ..................................................................... 19 1.2.2 Need for ESIA .............................................................................................................. 19
1.3 Project Development Objectives & Components ................................................................... 19 1.3.1 Project Development Objectives (PDO) ...................................................................... 19 1.3.2 Component A: Strengthening Institutional Capacity (USD20 million) ......................... 20 1.3.3 Component B: Technical Assistance for Investment Prioritization (USD 8 million)..... 21 1.3.4 Component C: Infrastructure Investments (USD 115 million) ..................................... 21 1.3.5 Component D: Support to Implementation (estimated cost USD 7 million) ................ 22
1.4 Project Beneficiaries .............................................................................................................. 23 1.5 Project Cost and Financing .................................................................................................... 23
2 Policy, Legal and Institutional framework ................................................................................ 24
2.1 Introduction ............................................................................................................................ 24 2.2 Applicable National Environmental Legislation ...................................................................... 24
2.2.1 Environmental (Protection) Act 1986 and associated Rules ....................................... 24 2.2.2 EIA Notification 2006 & amendments thereafter ......................................................... 24 2.2.3 Air (Prevention and Control of Pollution) Act 1981 ...................................................... 25 2.2.4 Water Prevention and Control of Pollution) Act 1974 .................................................. 25 2.2.5 Noise Pollution (Regulation and Control Act) 2000 ..................................................... 25 2.2.6 Various Waste Management Rules 2016 .................................................................... 25 2.2.7 Indian Forest Act 1927/Forest Conservation Act 1980/Forest Rights Act 2006 .......... 26 2.2.8 Wildlife (Protection) Act 1972 ...................................................................................... 26 2.2.9 Coastal Regulation Zone Notification 2011 ................................................................. 26 2.2.10 Public Liability and Insurance Act 1991 ....................................................................... 27 2.2.11 National Green Tribunal (NGT) Orders ....................................................................... 27
2.3 Applicable social legislation ................................................................................................... 27 2.3.1 Child Labor (Prohibition and Regulation) Act, 1986, Bonded Labor (Abolition) Act, 1976 27 2.3.2 Minimum Wages Act, 1948, The Payment of Wages Act, 1936, amended in 2005.... 28 2.3.3 The Building & Other Construction Workers (Regulation of Employment & Conditions of Service) Act, 1996 .............................................................................................................. 28 2.3.4 Workmen’s Compensation Act, 1923 (as amended in 2000) ...................................... 28 2.3.5 The Right to Information Act, 2005, ............................................................................. 28 2.3.6 Labor Act 1988 ............................................................................................................ 29 2.3.7 The Factories Act 1948................................................................................................ 29 2.3.8 Biological Diversity Act 1972 ....................................................................................... 29
2.4 World Bank Policies and Requirements ................................................................................ 29 2.4.1 Introduction .................................................................................................................. 29 2.4.2 Environmental Assessment (OP/BP 4.01)................................................................... 30 2.4.3 Natural Habitats (OP 4.04) .......................................................................................... 30 2.4.4 Cultural Properties (OP 4.11) ...................................................................................... 31 2.4.5 Involuntary Resettlement OP 4.12 ............................................................................... 31 2.4.6 Projects on International Waterways OP/BP 7.50 ....................................................... 31 2.4.7 World Bank’s EHS Guidelines ..................................................................................... 32
3 Baseline scenario, project investments and their E & S impacts .......................................... 33
3.1 Introduction ............................................................................................................................ 33 3.2 Baseline scenario ................................................................................................................... 33
3.2.1 Ribbon Development ................................................................................................... 34 3.2.2 Drainage ...................................................................................................................... 35 3.2.3 Biodiversity and related aspects .................................................................................. 35 3.2.4 Heritage areas ............................................................................................................. 36
3.3 Project investments - First Year Subprojects and E & S impacts .......................................... 36
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3.3.1 Gangways and Pontoons ............................................................................................. 37 3.3.2 Minor Waterside Construction Works at Jetties ........................................................... 37 3.3.3 New Vessels with Enhanced Designs ......................................................................... 37 3.3.4 Turnstile Gates ............................................................................................................. 38
3.4 Project investments - Subprojects during remaining project period and E & S impacts ........ 39 3.4.1 Design and construction of priority terminals associated with selected jetties ............ 39 3.4.2 Design and construction of new jetties, ancillary facilities (passengers and freight) ... 39 3.4.3 Upgrading / rebuilding existing passenger jetties ........................................................ 39 3.4.4 Ancillary infrastructure ................................................................................................. 39 3.4.5 Enhancing the WBSTC’s maintenance workshops ..................................................... 40 3.4.6 Roll On– Roll Off Terminals in the Kolkata Metropolitan Area ..................................... 40
3.5 Description of baseline information of Jetties investigated .................................................... 40 3.5.1 Howrah Station Jetty: (Howrah side) ........................................................................... 40 3.5.2 Dakshineswar Jetty ...................................................................................................... 41 3.5.3 Chandpal Jetty - Kolkata side ...................................................................................... 42 3.5.4 Rashmoni Jetty-Kolkata side – North Rural ................................................................. 42 3.5.5 Podrah Jetty –Howrah side .......................................................................................... 43 3.5.6 Shibpur vessel building yard & Jetty ............................................................................ 43 3.5.7 Panchpra Jetty – Howrah side ..................................................................................... 44 3.5.8 Fulleswar Jetty – Howrah side –Far south ................................................................... 44 3.5.9 Outram Jetty –Kolkata side .......................................................................................... 44
4 ESMF Procedures and Management measures ........................................................................ 46
4.1 Introduction & applicability ..................................................................................................... 46 4.2 Screening and Scoping .......................................................................................................... 46
4.2.1 Screening ..................................................................................................................... 46 4.2.2 Scoping ........................................................................................................................ 47
4.3 Conducting the ESIA .............................................................................................................. 47 4.3.1 General ........................................................................................................................ 47 4.3.2 Specific to type of subprojects / contracting arrangements ......................................... 48
4.4 Preparing the ESIA and ESMPs ............................................................................................ 48 4.4.1 Final Environmental and Social Impact Assessment (ESIA) ....................................... 48 4.4.2 Final Environmental and Social management Plan (ESMP) ....................................... 49 4.4.3 Final ESIA and ESMP .................................................................................................. 49
4.5 Integrating the ESMPs with the bid / contract documents ..................................................... 49 4.6 Obtaining the World Bank approval ....................................................................................... 49 4.7 Subproject cycle and ESMF procedures ................................................................................ 50
5 Public / Stakeholder Consultations, Disclosure and GRM ...................................................... 51
5.1 Introduction ............................................................................................................................. 51 5.2 Methodology adopted for consultation ................................................................................... 51
5.2.1 Stakeholder Identification ............................................................................................. 51 5.3 Stakeholder Consultations for their views / perspectives....................................................... 52
5.3.1 The Vessel Operator .................................................................................................... 52 5.3.2 The Jetty Operators ..................................................................................................... 52 5.3.3 The Passengers ........................................................................................................... 52 5.3.4 Stakeholder Consultation Workshop............................................................................ 53 5.3.5 The local Governing bodies ......................................................................................... 58 5.3.6 The shop owners.......................................................................................................... 58 5.3.7 Other beneficiaries ....................................................................................................... 58
5.4 Disclosure of Project Information ........................................................................................... 58 5.4.1 At the State Level ......................................................................................................... 58 5.4.2 On World Bank’s External Website .............................................................................. 59
6 Environmental Impacts and Mitigation measures .................................................................... 60
6.1 Environmental and Social Management Plan ........................................................................ 60 6.2 Prevailing Conditions/Issues and Scope for Improvement .................................................... 74 6.3 Cumulative Impact Assessment (CIA) ................................................................................... 75
7 Implementation Arrangements ................................................................................................... 77
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7.1 Institutional set-up for the project ........................................................................................... 77 7.2 Institutional Strengthening and Business Planning for Inland Water Sector (ISBP).............. 77
7.2.1 Project Management Unit (PMU) ................................................................................. 78 7.2.2 Contractors .................................................................................................................. 80 7.2.3 Project Management / Supervision Consultants ......................................................... 80
7.3 Training &Capacity Building ................................................................................................... 80 7.4 Monitoring and Supervision ................................................................................................... 81 7.5 Grievance Redressal Mechanism (GRM) .............................................................................. 81 7.6 ESMF Budget ......................................................................................................................... 84 7.7 Conclusions............................................................................................................................ 84
APPENDIXES (List below) .................................................................................................................. 85
LIST OF APPENDIXES
Appendix 1: MOEF & CC Standards (Air, Noise, Water and Soil Standards) ...................................... 85 Appendix 2: World Bank EHS Guidelines ............................................................................................. 91 Appendix 3: Dolphins along Hooghly Waters ........................................................................................ 92 Appendix 4: List of Jetties under First Year Investment ........................................................................ 94 Appendix 5: Existing List of Vessels in Project Area ............................................................................. 95 Appendix 6: Environmental & Social Screening Form for Jetty Locations ............................................ 97 Appendix 7: Social Screening Format ................................................................................................... 98 Appendix 8: Generic ToR for Conducting the ESIA ............................................................................ 100 Appendix 9: Stakeholder Consultation Workshop ............................................................................... 102 Appendix 10: Chance Find Procedure ................................................................................................ 113 Appendix 11: Final Format for Monitoring of Grievances .................................................................... 114
LIST OF FIGURES
Figure 3-1: Jetty Locations along the River Hooghly (NW-1) between Tribeni and Falta ..................... 34 Figure 3-2: Image of Howra h jetty with built-up area on Kolkata side also .......................................... 35 Figure 3-3: Howrah Bridge (World Heritage classified structure) .......................................................... 36 Figure 4-1: Subproject Cycle & ESMF procedures ............................................................................... 50 Figure 7-1: Overall institutional Framework for WBTIDCL .................................................................... 77 Figure 7-2: PMU's Institutional Set Up .................................................................................................. 78
LIST OF TABLES
Table 1-1: Break down of Project cost and Financing plan ................................................................... 23 Table 3-1: Investments in the first year projects and E & S issues ....................................................... 38 Table 3-2 Project Investments Typology and Timelines ....................................................................... 39 Table 3-3: Project Investments during project period and E & S issues ............................................... 40 Table 4-1: Criteria for Subproject Categorization .................................................................................. 46 Table 5-1: Consultation meetings with stakeholders (Vessel Suppliers) .............................................. 54 Table 5-2: Consultation meetings for stakeholders (Vessel Operators) ............................................... 54 Table 5-3: Consultation meetings at the Jetties (Commuters & Jetty workers) .................................... 56 Table 6-1: Environmental and Social Management Plan ...................................................................... 61 Table 6-2 Prevailing Conditions/Concerns and Scope for Improvement .............................................. 74 Table 7-1: Project Implementation arrangements ................................................................................. 78 Table 7-2: Training type, target groups, purpose and frequency .......................................................... 80 Table 7-3: Details of Grievance Redressal Committee Members ......................................................... 82 Table 7-4: Estimated Budget ................................................................................................................. 84
LIST OF EXHIBITS
Exhibit 2-1: Temple at Ahiritala view from Pontoon ............................................................................................. 31 Exhibit 2-2: ISCON temple at Panihati Jetty ...................................................................................................... 31 Exhibit 3-1: 80 % Completed vessel ................................................................................................................ 38 Exhibit 3-2: Solid Waste is an Issue ................................................................................................................ 38 Exhibit 3-3: Turnstile Gates at Howrah Jetty ..................................................................................................... 38 Exhibit 3-4: Babughat to Howrah Station .......................................................................................................... 41
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Exhibit 3-5: Protected Tree with Platform at Howrah Jetty .................................................................................... 41 Exhibit 3-6: View of Howrah Bridge from Howrah Jetty ........................................................................................ 41 Exhibit 3-7: Beautifully Developed Landscape at Howrah Jetty .............................................................................. 41 Exhibit 3-8:ChandpalGangway with Waste Tickets on the floor .............................................................................. 42 Exhibit 3-9: View of Chandpal II from Chandpal I ................................................................................................ 42 Exhibit 3-10: Ticketing counter at Rashmoni Jetty .............................................................................................. 43 Exhibit 3-11:Link platform approaching directly to water ....................................................................................... 43 Exhibit 3-12:Rashmoni Jetty view from waterside ............................................................................................... 43 Exhibit 3-13:Shibpur Jetty area from Vessel building Yard .................................................................................... 44 Exhibit 3-14:Shibpur Jetty area ( another view) .................................................................................................. 44 Exhibit 3-15: Abandoned Jetty at Panchpra ...................................................................................................... 44 Exhibit 3-16: Consultation at Panchpra ............................................................................................................ 44 Exhibit 3-17: Police Patrol Vessels .................................................................................................................. 45 Exhibit 3-18: Consultation- Chief Security Officer ............................................................................................... 45 Exhibit 5-1:Consultation with Jalsathy (Safety man) at Howrah Jetty ...................................................................... 52
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LIST OF ABBREVIATIONS AND ACRONYMS
ARAP Abbreviated Resettlement Action Plan BPL Below Poverty Line CoI Corridor of Impact CPM Comprehensive Mobility Plan CPR Common Property Resources DL & LRO District Land & Land Reforms Officer DP Displaced Person EE Executive Engineer EIA Environment Impact Assessment EM Entitlement Matrix EP Entitled Person FGD Focus Group Discussion GO Governmental Order GRC Grievance Redressal Committee GRM Grievance Redressal Mechanism GoWB Government of West Bengal ISDP Integrated Strategic Development Plan ISBP Institutional Strengthening and Business Plan IWT Inland Water Transport KMA Kolkata Metropolitan Area KMC Kolkata Municipal Corporation KMDA Kolkata Metropolitan Development Authority KoPT Kolkata Port Trust NGO Non-governmental Organization NOC No-Objection Certificate NTH Non-Title Holder OP Operational Policy PAH Project Affected Household PAF Project Affected Family PAP Project Affected Persons PDO Project Development Objective PMU Project Management Unit PWD Public Works Department RAP Resettlement Action Plan RPF Resettlement Policy Framework R & R Resettlement and Rehabilitation RFCTLARR Right to Fair Compensation & Transparency in Land Acquisition,
Rehabilitation and Resettlement RO-RO Roll On – Roll Off SIA Social Impact Assessment SC Scheduled Caste SDE Social Development Expert SDS Spatial Development Strategy SIA Social Impact Assessment ST Scheduled Tribe ToR Terms of Reference UDMA Urban Development and Municipal Affairs Department WB World Bank WBTIDCL West Bengal Transport Infrastructure Development Corporation Limited WBIWTLSD West Bengal Inland Water Transport, Logistics and Spatial Development WHH Women Headed Household
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Executive Summary
Environmental and Social Management Framework (ESMF)
Introduction
The Kolkata, waterways have been in operation for centuries as a mode of transport between
Kolkata ⇌ Howrah (East & West sides of Hooghly River) sides. The congestion in the city is
contributing to large inefficiencies in passenger and freight flow in the Kolkata Metropolitan
Area (KMA, which is the regional gateway to freight flow in Eastern India), restricting market
access as well as port access for export-import traffic. The inefficient flow of freight is adversely
affecting economic competitiveness and sustainable growth in the region. The Hooghly River,
a defining feature of KMA, currently acts more as a barrier to access than an enabler. Due to
the strategic location of Kolkata, and the unique situation of the port in the center of the city,
the severity of the mobility issues in KMA calls for a rethink of urban mobility for both cargo
and citizens. These sectoral issues are compounded by institutional and spatial development
challenges. Institutional arrangements for urban transport are highly fragmented and
sometimes overlapping. The proposed project is for an improvement of the waterways sector
in all respects.
Objectives of ESMF and its contents
For all investments, the ESMF will set out the policies, procedures and guidelines that will be
followed to assess and manage Environmental and Social (E & S) issues. This framework is a
requirement of the World Bank and is necessary to ensure that the Environmental and Social
(E & S) impacts are addressed and properly managed. The project implementation includes
analytical studies (preparation of plans, strategies and assessments), procurement of goods
(such as vessels, pontoons and gangways) and execution of works (waterside and landside
investments in selected jetties). Of these, there will be impacts in the manufacture of goods
and in the execution of works. Therefore, during implementation, these potential E & S impacts
will need to be managed.
Project Development Objectives (PDO)
The project development objectives (PDO) are to:
(a) strengthen cross sectoral institutional capacity-institutional capacity for strategic spatial
planning, logistics and urban mobility; and
(b) Improve efficiency and safety of passenger and freight movement along the Hooghly River
by targeted upgrades of the ferry system.
Project Description
In the above context, the West Bengal Transport Infrastructure Development Corporation
Limited (an undertaking of the Government of WB) with the help of loan assistance from World
Bank is planning to improve the waterways system for optimized usage for the overall
development of the Kolkata Metropolitan Area in particular and the development of country
and the state in general. This project is titled as “West Bengal Inland Waterways Transport,
Logistics and Spatial Development Project.”
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Subcomponent activities that will be supported as a part of the first year investments cover
30% of the overall project budget. The activities include: (1) Improving the capacity of selected
jetties by adding pontoons and gangways; (2) Implementing minor waterside construction
works to install 30 gangways and pontoons; (3) Adding 22 new vessels with enhanced designs
to existing fleet; and (4) Installing 40 turnstile gates in selected jetties.
The following are the four components and their respective subcomponents:
Component A: Strengthening Institutional Capacity (USD20 million)
This component will support institutional capacity enhancements for the GoWB’s Departments
of Transport and Urban Development. This component is intended to provide West Bengal
Transport Department with the required assistance to: (i) assess, identify and develop the
scope for sector planning, regulatory and institutional reforms review of governance structures,
business and financial planning, safety management and capacity enhancement for key
agencies operating within the West Bengal IWT sector; and (ii) provide implementation support
to the PMU. This will include, inter alia: (a) a 5-year IWT Institutional Strengthening and
Business Plan (ISBP) for West Bengal Transport Department, including organizational,
planning, fiscal strengthening, regulatory reform and IT modernization, and implementation
support; (b) a Program Management Support and Secretariat Support services to aid in
implementation of the ISBP and Training Needs Assessment (TNA) study; (c) support to the
Transport Department in Information Dissemination; (d) support to the key agencies in the
West Bengal IWT sector on engaging with the private sector; and (e) safety management study
to assess the existing River Information System (RIS), identify gaps and design a system to
complement it. The proposed Project will finance a comprehensive capacity building program
to strengthen the regulatory and operational frameworks for IWT.
Subcomponent A.1: Support for institutional capacity enhancement to regulate, manage, and
maintain river transport systems (USD 8 million):
This subcomponent will include a TA to prepare an Institutional Strengthening and Business
Plan (ISBP) which will map comprehensively the institutional structure, business processes,
and human resource management and identify opportunities for improvement and
consolidation. As part of preparing the ISBP, a TNA of the Transport Department and its key
subsidiaries will be conducted to support a full capacity building program implemented under
the project. The proposed Project will also support implementation of the capacity building
programs.
Subcomponent A.2: Safety management: river navigation aids, night navigation technology on
some routes, and emergency response system (USD 12 million).
The subcomponent will draw on national and international experience in assessing appropriate
aids to navigation, their procurement and deployment to allow 24-hour services / night
navigation on the most vulnerable and/or trafficked routes and crossing points. Beginning with
pilots at 2-3 crucial locations, deployment of navigation aids will be scaled up based on the
investment strategy for the sector. The subcomponent will begin with a TA assessment of the
existing River Information System (RIS) followed by implementing an updating to the system.
Component B: Technical Assistance for Investment Prioritization (USD8 million)
With a large project area and multiple institutions, technical analysis and plans including an
IWT strategy, spatial development strategy and comprehensive mobility plan are essential to
ensure improved accessibility and to leverage wider economic development opportunities
around the Project’s investments. This will complement the institutional capacity strengthening
efforts highlighted in Component A and tackles the “structural elements” that form the bases
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for the main challenge this project is set to face; constrained accessibility. Accordingly, this
component is set to investigate and drive the medium- and long-term planning that defines the
relationship between the port (including its externalities) and the city
(with its livelihood and mobility). This will cover spatial, mobility and logistics planning. The
component will be implemented through two subcomponents.
Subcomponent B.1: Spatial and Logistics Master Planning (USD5 million).
The subcomponent includes two TAs to prepare (i) Spatial Development Strategy (SDS) and
(ii) Logistics Master Plan (LMP). Both these TAs will focus on strengthening the planning
capacity which will support sound investments as well form an effective linkage between
planning, fiscal policy and the budget process for the KMA. The TA on LMP will include
technical support to be provided to a high-level council on logistics (Logistics Council) the
GoWB recently created. Additional studies focusing on preparing local plans for subprojects
that are identified by the SDS and the LMP are also included in this component (i.e. multi-
modal station area plans to ensure improved accessibility and time savings for commuters).
Subcomponent B.2: Prioritizing investments in IWT and linkages to transport network (USD3
million)
This subcomponent involves preparing strategic plans to prioritize investments in the IWT in
the short and medium terms and provide a long-term vision for mobility within the KMA. Two
strategic plans will be prepared under this subcomponent; Integrated Strategic Development
Plan (ISDP) and a Comprehensive Mobility Plan (CMP). The subcomponent will also support
capacity building at the local level to plan and design the immediate surroundings around
terminals, which will encourage multi-modal coordination, urban regeneration, and private
sector engagement.
Component C: Infrastructure investments to improve water transport (USD 115 million)
This Component provides for infrastructure investments to improve passenger and freight
urban mobility. It will be implemented in two phases addressing short and longer-term solutions
to the critical condition of the current IWT system. The first phase provides investments that
are urgently needed to support the IWT system as recent bridge collapses are endangering
the KMA population, and the resulting restrictions on truck flow have further hampered freight
traffic. The second phase deals with longer term improvements to the efficiency and safety of
IWT through investments in infrastructure. For the second phase, this Component adopts a
framework approach for investments. Specific subprojects under the framework will be
selected and designed upon completion of the ISDP, which will identify the nature and locations
of all subprojects. The Bank will appraise, in turn, each subproject prepared and brought
forward for financing until all project funds allocated to the subcomponents have been
committed. The framework also integrates a systematic stakeholder engagement process
during subprojects preparation.
Subcomponent C.1: Improve infrastructure capacity of the existing network: Activities under
this subcomponent are intended to support the capacity of the existing system including, inter
alia: (a) pontoons, gangways and tensile gates to enhance the capacity existing jetties. 26 sites
are selected, and the expected value of this investment is USD 18.64 million; and (b)22 new
ferries will be built based on the design with improved safety standards and fuel efficiency at
an expected cost of USD 9.28 million; and (c) electronic smart ticketing gates at 40 Nos. Ferry
Points at an expected cost of USD 8.85 million. A feasibility study for these investments was
prepared.
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Subcomponent C.2: Enhancing Passenger Movement: This subcomponent includes long term
investments to be identified in the ISDP including inter alia: (i) terminals jetties, road access
and ancillary infrastructure in addition to other investments required to ensure navigable
fairways; (ii) improved design of inland water transport vessels and solutions to modernize the
fleet; and (iii) system management (e.g. river information systems integrated with the national
river information system and the port information system). The exact number of jetties and
their locations will be determined after analysis of economic benefits, access, intermodal
connectivity, and social and environmental impacts.
Subcomponent C.3: Improving Infrastructure Capacity for Freight Movement: These
investments will provide an alternative for truck movement, focusing on decongesting
movement on land by facilitating access through the Hooghly River. Investments will include:
(i) roll on-roll off (ro-ro) jetties, terminals, and road access; (ii) design and financing solutions
for private participation in ro-ro vessels, and system management. The exact number of jetties
and their locations will be determined after analysis of economic benefits, access, intermodal
connectivity, and social and environmental impacts. Private sector involvement will be
encouraged in investment in infrastructure, operation of terminals, financing and operation of
vessels.
Component D: Support to Implementation (estimated cost USD 7 million)
This component will finance technical assistance and advisory services to the PMU and the
Steering Committee (SC), including project management and coordination costs associated
with project implementation, consultancy services for feasibility, conceptual, and detailed
designs, safeguards instruments for subprojects, and the preparation of follow-on operations.
It will provide for mobilization of expertise, exchange of international experience, and advisory
services to support the SC (and the Logistics Council once established) in preparing and
adopting a shared vision focused on improving logistics and developing a coordinated
roadmap of future investments and key policy reforms needed to realize that vision.
Project cost & financing
The Table 1 provides the breakdown of the project cost and the financing plan.
Table 1 Break down of Project cost and Financing plan
S. No
Project Components
Project Cost
IBRD/ IDA Financing
Counterpart Funding
(All figures in US$ million)
1 Strengthening Institutional Capacity 20 14 6
2 Technical Assistance for Investment Prioritization 8 5.6 2.4
3 Infrastructure investments to improve water transport 115 80.5 34.5
4 Support to Implementation and Technical Assistance 7 4.9 2.1
Total Costs 150 105 45
Total Financing Required 150 105 45
Policy, Legal and Institutional Framework
The project will be planned, designed, implemented and operated in line with the policy, legal
and institutional framework provided by the applicable national environmental legislation,
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applicable national social legislation and the World Bank Operational Policies (OPs) pertaining
to environmental and social safeguards. The clearances / approvals / no objection certificates
to adhere to these legislations and requirements will be obtained, and any conditions stipulated
will be adhered with.
It is to be noted that the social legislations pertaining to resettlement and rehabilitation are
covered in the ESMF Volume 2 Resettlement Policy Framework (RPF)
World Bank Policies and Requirements
Following World Bank’s OPs and Requirements on environmental and social safeguards were
reviewed to determine its applicability to this project. Table 2 provides the details.
Table 2 Applicable World Bank Operational Policies and Standards
World Bank Operational Policy Details Applicability
OP/BP 4.01 Environmental Assessment Triggered OP/BP 4.04 Natural Habitats Triggered OP/BP 4.11 Physical Cultural Resources Triggered OP/BP 4.12 Involuntary Resettlement Triggered OP/BP 7.50 Projects on International Waterways Triggered
World Bank’s EHS Guidelines
The World Bank’s Environment, Health & Safety guidelines are relevant to the manufacture of
the vessels, pontoons and gangways; and all the civil works to be done. During the subproject
assessments, these guidelines will be used to ensure effective EHS management under the
project. The EHS guidelines are provided in ESMF as Appendix 2.
World Bank Project categorization
In the Bank’s internal documentation, the project is classified as Category A and the following
policies have been triggered: OP/BP 4.01 (Environmental Assessment), OP/BP 4.04 (Natural
Habitats), OP/BP 4.11 (Physical Cultural Resources), OP/BP 4.12 (Involuntary Resettlement),
and OP/BP 7.50 (Projects on International Waterways).
The Project is classified as Category A because : (a) construction and upgrading of terminals,
Jetties and their ancillary infrastructure may require dredging that may cause significant and
irreversible environmental and health impacts; , and (b) significant physical and economic
displacement of people and assets. The Project affected people shall include both formal and
informal occupants in the subproject areas including squatters and encroacher of permanent
and temporary nature for works taken up from year two onwards. Though land acquisition is
expected to be minimal, the project may impact significant number of informal settlers perusing
petty to small business/trade’.
Baseline scenario, project investments and their E & S impacts
The project baseline extends along the Hooghly River from Tribeni in the north to Noorpur in
the south (Refer Figure 3.1 Location map). Adjoining the river, these are primarily in the KMA
and KMDA areas, and it is managed by the Kolkata Port Trust (KoPT). The project
implementation includes the procurement of goods and execution of works. The goods include
vessels, pontoons and gangways which are made at designated areas by specialized
contractors / fabricators. The execution of work includes waterside and landside investments
in selected jetties. These will have direct, physical environmental and social (E & S) impacts
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that have to be assessed and managed through appropriate measures during planning,
designing, constructing and operating stages. There are various preparation studies that will
be undertaken. Once these studies are identified, the E & S requirements will be embedded
as required. This chapter outlines the project investments that have E & S impacts. These
include ribbon development, drainage, biodiversity and related aspects, Heritage areas are
noticed along the waterways from the north to south especially along the core urban areas.
Project investments - First Year Subprojects and E & S impacts
These are subprojects to be supported as a part of the first year (30% of project budget):
1) Improving the capacity of selected jetties by adding pontoons and gangways; 2) Implementing minor waterside construction works to install gangways& pontoons; 3) Adding new vessels with enhanced designs to existing fleet; 4) Installing turnstile gates in selected jetties.
Gangways and Pontoons
Thirty Pontoons and gangways are being planned to improve the capacity of selected jetties.
The suppliers of these will be causing E & S impacts in their respective production facilities.
These are minor, reversible impacts that can be addressed through appropriate management
measures. During the operation phase, these gangways and pontoons – made of steel – will
not cause any E & S impacts on the river Hooghly or on the landslide / river banks. The list of
jetties selected in Year one is included in ESMF Volume 1 as Appendix 4.
Minor Waterside Construction Works
To fix gangways and pontoons at selected jetties, minor waterside construction works will be
required. This will require cordoning off small portion of the banks to complete foundation
works. E&S impacts will be minor and temporary in nature. Also, jetty will be closed for
passengers during this period. Therefore, there will be no construction-related E&S impacts.
List of jetties that will be finally selected in Year 1 (30% of project budget) will be 30 that include
renovation of jetties. Total number of Jetties is 19 and 11 on Kolkata side and Howrah side
respectively.
New Vessels with Enhanced Designs
The project investments will be modernizing the fleet through new 16 vessels with enhanced
designs. In the production of these vessels, there are minor, reversible Environmental and
Social (E & S) impacts. Further, during the operation of these vessels, there are environmental
issues such as air pollution from the engines using diesel as fuel,
The noise pollution due to operating these engines sewage / sullage generation and disposal
due to the in-vessel toilets is taken in to consideration. The social issues include passenger
safety and providing accessibility to disabled persons for entering these vessels both during
high and low tide.
Turnstile Gates
These are standard turnstile gates that are in use in a range of transport terminals, particularly
seen in city metro stations. The investments are to install turnstile gates at 40 selected jetty
locations.
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As these are standard items that are bought out, the minor environmental impacts caused by
metal cutting and painting in the supplier’s production unit are additional.
Table 3 Investments in the first year projects and E & S issues
S.
No.
Description of
Project investments Location /E&S issues Environmental and Social (E & S) impacts
1 Gangways and Pontoons
Manufacturing site Solid waste, waste water, air pollution, noise pollution, worker safety and labour / worker camps.
2 Minor waterside construction works
Jetty site Construction waste, debris, waste water, worker safety, community safety and temporary community disturbances
3 New vessels with enhanced designs
Manufacturing site Solid waste, waste water, air pollution, noise pollution, worker safety and labour / worker camps.
4 Turnstile gates Minor environmental/ social issues at the manufacturing site;
Being a bought-out item, it is beyond the purview of the project.
Project investments - Subprojects during the remaining project period
Project investments to be taken up after the first year of investments and during the remaining
project period include the following:
• Construction of new jetties & renovation of existing jetties (will be initiated from First Year
investment onwards)
• Construction of LCT jetties with Roll-On Roll-Off (RO RO) vessels
• Addition of steel vessels
• Construction of ferry terminals at selected ferry points
• Addition of cruise vessels
• Addition of electric ferries/vessels
• Water taxi
• Electronic Smart Ticketing Gates at selected ferry points (will be initiated from first year
investment onwards)
• Riverfront development (without riverbank protection)
• Development of a training institute for vessel operators
• Development of parking facility for vessels and yacht
• Ancillary infrastructure (such as road access, pedestrian access to passenger jetties and
terminals, infrastructure within the area of jetties, terminal buildings, parking facilities,
holding area for trucks, restrooms for operators/truck drivers, etc.)
Design and construction of priority terminals associated with selected jetties
In planning and design of these priority terminals, there is potential for land use change that
could have environmental impacts. For instance, construction of building may require tree-
felling and other construction-related E&S impacts that have to be managed. These may have
been planned in busy crossings, urban, and rural areas. All of these will be located in the KMA.
Design/construction of new jetties and ancillary facilities for passengers and freight
Like the investments in the first 30%, there will be more jetties for both passengers and freight.
These will include works both on the waterside and landside. There will be potential
construction-related E & S impacts.
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Upgrading / rebuilding existing passenger jetties
Like the investments in the first 30%, there will be more jetties for both passengers and freight.
These will include works both on the waterside and landside. There will be potential
construction-related E & S impacts.
Ancillary infrastructure
Ancillary infrastructure such as road access, pedestrian access to passenger jetties and
terminals, infrastructure within the area of selected ghats and jetties, terminal buildings, and
other amenities for the physically challenged, women, children, old, and infirm. These will have
construction-related E & S impacts.
Enhancing the WBSTC’s maintenance workshops
Enhancing maintenance workshops operated by WBSTC which might include investments in
the physical structure of workshops and strengthening the operational capacity. Here again,
there will be environmental and social issues to be considered. These include:
a) Managing waste water / solid waste treatment and disposal,
b) Managing the facilities for oil & lubricant management, and
c) For used oil / lubricant storage and disposal, which are inevitable in a maintenance
workshop
RO RO terminals in the Kolkata Metropolitan Area
The two RO RO Terminals in the KMA needed infrastructure within the selected areas.
Infrastructure may include berthing and mooring structures and equipment, vehicle marshalling
areas, on-off loading areas, link spans and passenger boarding bridges, storage sites, and
terminal buildings, including customs and border control facilities. These will necessarily
include E & S impacts that need to be considered during the planning, designing, constructing
and operating these terminal facilities.
Table 3.2 Project Investments during project period and E & S issues
Sl.
No. Description of Project Investments E & S issues
1 Priority terminals associated with selected jetties
Tree-cutting, construction and demolition debris, solid waste, waste water, oil waste, air pollution, noise pollution, worker & community safety.
2 New jetties and ancillary facilities for both passengers and freight
3 Upgrading / rebuilding existing passenger jetties
4 Ancillary infrastructure
5 Enhancing the WBSTC’s maintenance workshops Construction debris, soil / land contamination, used oil waste, air pollution, noise pollution, worker safety.
6 Ro-Ro terminals in the Kolkata Metropolitan Area Tree-cutting, construction and demolition debris, solid waste, waste water, oil waste, air pollution, noise pollution, worker & community safety.
ESMF Procedures and Management Measures
Introduction
This outlines the ESMF procedures, which are applicable to all subprojects after the first year’s
investment, i.e. in the remaining project period. These subprojects will be screened and
scoped. If the screening and scoping reveals that there is a need for conducting the ESIA, then
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this will be conducted. The ESIAs and ESMPs will be prepared. The ESMPs will be integrated
with the bid / contract documents. The national / state / local level approvals will be obtained
as required. Further, the World Bank clearance for the subprojects will also be obtained and
as required.
Screening & Scoping
At the initial subproject stage, the basic environmental and social information will be collected,
collated and reviewed. In specific, the key information will be two-fold:
(i) Whether the project will have: a) significant impacts, b) limited impacts, c) or no impacts; and
(ii) Whether the project is in an Eco sensitive area or not.
Once the information is collected and the extent of significance is determined, the
categorization of the subproject will be done.
If the subproject categorization is Category A or B, then scoping and further the conduct of the
ESIA will be required. Whereas all subprojects classified as Category C will not need to be
scoped or an assessment carried. All Category C subprojects will be outside the purview of
the ESMF procedures after screening.
If the subproject requires national / state level clearance, the ToR given by the State’s Expert
Appraisal Committee should necessarily be considered in scoping out the key issues as a part
of the detailed assessment.
Conducting the ESIA
All subprojects classified as either Category A or B will have to conduct an ESIA as per a
generic ToR for conducting the ESIA (Refer ESMF Appendix 8). This ToR will be tailor-made
to suit the specific subproject. At the planning and design stage, an analysis of alternatives will
be carried out in order to determine possible design and construction alternatives as
applicable. Public and stakeholder consultations are an integral part of the ESIA, and the inputs
/ feedback from these consultations should necessarily be incorporated in the planning and
design stage.
Under the project, the subproject activities will include procurement of goods, e.g. vessels or
pontoons or gangways, and/or execution of onsite civil works. There will be slight variations in
the way that ESIA will be conducted for different types of subproject activities. Further, the
nature of the contracting arrangements also changes the manner in which the ESIAs are
conducted. The specific type of subprojects/contracting arrangements includes the following:
i. Procurement of goods e.g. vessels, pontoons and gangways
ii. Using EPC contracting arrangements for goods & civil works
iii. Design build contracting arrangements for goods & civil works
Preparing the ESIA and ESMP
Final Environmental and Social Impact Assessment (ESIA)
Once the ESIA is conducted, the ESIA report will be prepared in line with the structure included
in the ToR as given in the ESMF Appendix 8.
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Final Environmental and Social Management Plan (ESMP)
Once the ESIA report is done, the ESMP report will be prepared in line with the structure
included in the ToR as ESMF Appendix 8.
Final ESIA and ESMP
The Final ESIA and the Final ESMP will be disclosed and submitted to the World Bank.
Integrating the ESMPs with the bid / contract documents
The bid / contract documents will necessarily reflect the ESMP as appropriate to the contractor.
It will be cross-checked that all the elements of the ESMP are included.
At time of approving the bid / contract documents, the World Bank will verify that the ESMP is
integrated prior to the approval of the individual bid / contract. This will be done for all post-
review contracts, which will necessarily cover all subprojects with E & S issues.
In the case of the EPC contracting arrangement, all the ESMP requirements will be a part of
the bid / contract documents as the ESMP has been prepared with detailed designs. However,
in the case of the Design-Build contracting arrangement, the ESMP requirements are based
only on preliminary designs. Implementation ESMP will be prepared by the Design-Build
contractor. These will be in line with the ESMP requirements and will be approved prior to
acceptance.
Obtaining the National / State level clearances as required
All national / state level clearances have to be obtained. This will include clearances from the
MoEF&CC, State Environmental Impact Assessment Authority (SEIA), CZMA, Kolkata Port
Trust and other state agencies as required. The ESIA will explicitly include the clearances
required, and all the clearances will be obtained.
Obtaining the World Bank approval
For obtaining the World Bank approval, the following documents will be required:
Final ESIA & ESMP that have incorporated the Bank’s comments
• ESMP integrated with the bid / contract documents
• All the national and state level clearances as required
Public / Stakeholder Consultations, Disclosure
Different stakeholders and their views / perspectives
The following are the different stakeholders and beneficiaries. Their views / perspectives are
also included here. The specific details of the outcome of the meeting are provided for
commuters & Jetty workers Vessel Suppliers. Further input from Vessel Operators, jetty
operators, and passengers
The passengers or the daily commuters are the major stakeholders. They pointed out some
problems that they faced and these problems were of similar types irrespective of the location
of the jetties. Some of the issues that they pointed out are listed as below:
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(a) The jetties and vessels needed upgradation
(b) The vessels are too high to climb especially for the senior citizens and women
commuters
(c) Travelling, getting on and off and walking on the gangway is a challenge for the
physically challenged people, insisted for some handrails, and space for
wheelchairs
(d) Washrooms on the vessels are in poor condition
(e) Washrooms in and around the jetty are not in usable condition
(f) There are no proper rest area in and around the jetty
(g) Putting up of shade on the pontoon
(h) Widening of the gangway
(i) Electronic display of vessel timing and route
(j) Announcements of the arrival and departure of the vessel.
Consultation with the local governing bodies
The major governing bodies in this case are Kolkata Municipal Corporation (KMC), Kolkata
Metropolitan Development Authority (KMDA), West Bengal Transport Corporation (WBTC) and
Kolkata Port Trust (KoPT). After consultation with the concerned authorities, the various issues
like waste disposal (solid and liquid wastes) and the contingency plan were discussed. The
KMC collects the solid waste from the vessels daily from designated places along the 35 ghats.
They also mentioned that the liquid waste was disposed directly into the river without any
treatment. Further Input from consultation with the shop owners and other beneficiaries were
also considered.
Stakeholder Consultation Workshop
Further on October 31, 2019 a consultation workshop was carried out with various
stakeholders to get their views on the project. More than 35 people participated. This is
separately documented and provided in the ESMF as Appendix 9. The workshop was held at
the Conference Hall, PMU’s office at Paribahan Bhaban – II (CSTC Complex – Ground Floor),
Kolkata, West Bengal on October 31, 2019. During the workshop, detailed discussion and
suggestion on the ESMF and RPF by the participants were noted and incorporated in the
document. (List of Participants and the Minutes of the Meeting are a part of Appendix 9. The
main findings of the workshop are as follows:
• All stakeholders were supportive for this project
• Important E & S issues were presented and discussed. In some cases definite solutions
were also discussed. For example
• With regards to the fuelling station, oil pollution, availability of toilets and drinking water at
all jetties, gender issues, issues of physically challenged and old age people
• Together with Jetty limits, Jetty terminal building facilities and terminal officer will solve
many problems of the jetties
• Good Practices that can be further improved and the bad practices that need to be changed
for better in the waterways sector were also discussed
Disclosure of Project Information
PMU will ensure that relevant information about E & S safeguard issues is made available in
a timely manner, in an accessible place, and in a form and language(s) understandable to the
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public and other stakeholders. The purpose of such disclosure is that the public can provide
meaningful inputs into project / subproject design and implementation.
At the State Level
This ESMF and entire subproject ESIAs / ESMPs will be disclosed at the state level in the
project website. Further, executive summary of this ESMF will be available in English and
translated in Bangla. This will also be available as an easy to download document in the project
website. Website disclosure will be kept up-to-date throughout project implementation.
In addition, it is recommended that the information (in hard copy) shall be made available for
public access at the local body authority offices of each of the jetty locations, and also at the
jetty location itself. Also, the documents will be circulated to all stakeholder departments (like
Irrigation and Waterways, KoPT, PCB, UDMA, Fisheries, IWAI, etc.). The Draft ESMF is
anticipated to be disclosed by February 20th , 2020 and subsequently the Final ESMF by
November 20th, 2020.
On World Bank’s External Website
This ESMF and the entire subproject ESIAs / ESMPs will be disclosed on World Bank’s
external website. ESMF will be disclosed and the resulting management plans shall also be
disclosed as the project progresses.
Environmental Impacts and Mitigation measures
Further to the site visits and understanding of the project and as a part of ESMF, it is necessary
to formulate possible and probable identification of impacts and the proposed mitigation
measures. This has been summarized and provided in ESMF. As in the case of any
development project, potential environmental impacts such as handling / disposal of solid
wastes, impacts to water quality, increased noise levels and air emissions issues have to be
identified and addressed. Further, bad or poor practices such as the means of disposal of bilge
water, commuter-centric facilities at the jetty locations, are important to be identified and
suitably addressed.
It is important to note that at this stage only Year 1 activities are taken up. The Year 1 activities
are largely restricted to waterfront side developments or activities. The ESMF is prepared for
various project activities, its associated potential impacts and suggested mitigation measures.
These are presented in the Chapter 6 of ESMF report.
Implementation Arrangements
A project Management Unit (PMU) will be responsible for the Implementation.
Project Management Unit (PMU)
For this WBIWTLSD project, Environmental, Social and safety cell is located in the Project
Management Unit (PMU). The PMU under the West Bengal Transport Infrastructure
Development Corporation Limited (WBTIDC) will be responsible for ensuring that this ESMF
is adhered during implementation. The Project Director (PD) will have the overall responsibility
whereas a dedicated Environmental Specialist and Social Development Expert will have a day-
to-day implementation responsibility. This should de detailed to meet all Institutional aspects
of the West Bengal Transport Logistics and Spatial Development Project (WBTLSDP).
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The two specialists will work coordinate with each other, and also with the technical and
procurement officers of the PMU to ensure that the ESMF requirements are adequately
incorporated in the various activities that have been proposed. The specialists will work closely
with the contractors and consultants for the day-to-day implementation aspects and associated
safeguards compliance.
Institutional strengthening and Business Planning (ISBP) consultants
These consultants will be appointed shortly will have one expert to deal with the environmental
and social issues. He/ she will work and contribute in terms of institutional strengthening
arrangements on E&S issues.
Contractors
The contractors will be responsible for ensuring the effective implementation of the ESMP
requirements at the subproject level. These will be a part of the contract documents to which
they will have to adhere. As required, the contractor will assign one or two staff in each
subproject to ensure that ESHS requirements are met on a day-to-day basis. The assigned
staff will report to the PMU’s Environmental and Social Specialist on a monthly basis and
confirm compliance to the safeguard requirements.
Project Management (PMC) / Supervision Consultants (SC)
If the project will engage project management / supervision consultants to oversee the
contractor on behalf of the PMU, there will be one environmental engineer / officer in the
consultants’ team to oversee the day-to-day implementation of the ESMP measures in the
different subprojects. Lapses in implementation will be brought to the notice of the PMU, which
is to take necessary corrective and preventive action in consultation with the respective
contractor.
Training & Capacity Building
To ensure successful ESMF implementation, a series of orientation, capacity building and
training activities will be undertaken by the PMU with the contractors, consultants and other
stakeholders who are directly implementing or indirectly involved with these subprojects. The
training programmes will be practical and will include work with realistic case studies based on
the type of subprojects supported under the project. The training will cover the following issues:
a) National and World Bank requirements for environmental assessment;
b) Screening and scoping procedures; and
c) Main provisions of ESMPs for proposed subprojects, including mitigation and
monitoring requirements.
Such training will enable these target groups to recognize and assess the potential negative
environmental and social impacts and set of measures to mitigate them.
Monitoring and Supervision
At the construction and operation stages, monitoring and supervision of the environmental and
social management measures will be done. This will be the responsibility of the PMU and
undertaken on an on-going basis.
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Grievance Redressal Mechanism (GRM)
Grievance Redressal Mechanism (GRM) is an integral part of the institutional arrangement in
relation to environmental and social safeguard issues. At present, grievances related to
employees and others are dealt on a case to case basis depending upon the nature of
grievances. Safeguards-related grievances are expected from affected persons and other
interested groups during the project implementation.
Under the project, a GRM at PMU level will be established for resolution of such grievances.
Anticipated grievances could be:
• Environmental (e.g. air, noise and water pollution) and social (e.g. labour and
community safety) issues arising from the project activities,
• non-payment of resettlement and rehabilitation assistance,
• name of affected persons missing,
• affected persons missed out/ not enumerated during the survey,
• social category and vulnerability incorrect,
• difference in land area acquired/purchased and measured at site,
• type and use of land acquired/purchased not considered correctly,
• wrong measurement of structure/building affected,
• wrong valuation of structure/building,
• damage to adjoining property,
• Construction activities at the site, quality of works, safety, etc.
In view of the above, a Grievance Redressal Committee (GRC) will be constituted in the PMU
with the aim to resolve as many grievances as possible related to resettlement and
rehabilitation and land acquisition/purchase through consultations and negotiation. The GRC
will comprise Seven (7) members. The GRC will be constituted within a month before the
implementation of activities under subcomponent during the first year of investment starts. A
Final format for monitoring of grievances (received, type of grievances, grievances redressed,
time required for resolving the grievances, etc.) has been provided in ESMF Volume as
Appendix 11.
ESMF Budget
The budget for the ESMF including for subproject preparation – conducting / preparing ESIAs
/ ESMPs, monitoring and reporting, training & capacity building and stakeholder consultations
– is estimated to be US$ 550,000 or Rs. 38.50 million.
RESETTLEMENT POLICY FRAME WORK (RPF)
Social Impact Assessment
As a part of the project preparation, a Social Impact Assessment (SIA) was conducted for
various ferry sites on both sides of the Hooghly River to understand and address the social
development issues due to the proposed project interventions. In particular, the assessment
covered scope for land acquisition, extent of resettlement and rehabilitation, impact on
livelihoods, safety and gender issues and develop measures to avoid or minimize and mitigate
the adverse social impacts and enhance positive impacts.
A Social Development Expert (SDE) has been engaged by the PMU to deal with matters
related to social impacts and resettlement & rehabilitation. Since the adverse impacts of the
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proposed project during the first year of investments are likely to be very limited, the service of
an external agency is not envisaged. However, from the second year investment onwards,
development on land side and upgrading of access roads for RO-RO services might cause
substantial involuntary resettlement. In such a case, support of an external agency for the
implementation of RAP will be required.
During the first year investments subcomponent “Enhancing Passenger Movement” will be
undertaken to support the capacity of the existing system. This will cover a total of thirty (30)
identified ferry locations on both sides of the Hooghly River, building of (22) new transport
vessels with improved design and installing 40 turnstile gates in selected jetties. All the
activities under this subcomponent shall be on the waterfront side. During site visit it was
observed that for the first year project investments there would be temporary impact on livelihood of 13
petty vendors doing business on the Pontoons and Gangways within the proposed Corridor of Impact
(COI) in the 30 proposed Jetties for a maximum period of one month. An Abbreviated Resettlement
Action Plan (ARAP) has been prepared to mitigate the temporary loss of livelihood of the 13 petty
vendors for one month. For the works from year two onwards, based on initial assessment, it is
estimated that 2250 families would be affected for works from year two onwards; and the total Project
Affected Families including for Year One works, it is estimated at 2263 families.
Need for Resettlement Policy Framework (RPF)
From the second year onwards, most of the developments are planned on landside on Kolkata
Port Trust land. However, the existence of informal settlers (encroachers and squatters – land
occupied for residential, commercial and other purposes e.g. cattle shed, petty shop, work-
shed, etc.) and common property resources (religious structures, culturally sensitive sites,
burial/cremation place, shrines, hand pumps/wells, public toilets, etc.) cannot be fully ruled out.
In light of the above potential impacts, a Resettlement Policy Framework (RPF) has been
prepared which will guide (i) for conducting Social Screening, (ii) Social Impact Assessment
(SIA) based on the outcome of social screening, and (iii) preparation of Abbreviated
Resettlement Action Plan (ARAP) or Resettlement Action Plan (RAP) depending upon the
magnitude of impacts.
Applicable Legal and Regulatory framework
The major Acts and Rules of the Central and the State Government to be followed are:
1. Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and
Resettlement Act, 2013.
2. Memorandum: No. 756-LP/1A-03/14(Pt-II) Date: 25.02.2016 - Direct land purchase from
land owners, Land and Land Reforms Department, Govt. of West Bengal.
3. The Right to Information Act, 2005.
4. Other prevailing Acts and Rules as applicable.
Other than these the World Bank Guidelines which are to be followed are:
1. World Bank OP/BP 4.12 – Involuntary Resettlement
2. Indigenous Peoples OP/BP 4.10
Entitlement Matrix
Based on the legal and regulatory framework an Entitlement Matrix has been prepared. The
entitlements of different categories of eligible persons are presented in a matrix form indicating
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Executive Summary Page 16
the type of loss, category of entitled person, unit of entitlements, etc. Affected families will be
eligible for compensation and R&R assistance or specific R&R assistance depending upon the
status of ownership rights and type of loss.
Land (Title Holder): Compensation for land as per the First Schedule and Second Schedule
of the RFCTLARR Act, 2013 .As per Second Schedule of RFCTLARR Act, 2013:
a) One-time payment of Rs. 5 lakhs per affected family
b) Subsistence grant @ Rs. 3000/-per month for a period of one year
c) Stamp duty and other fees payable for registration of land, if allotted to the affected
families
Or, as per the provisions of Memorandum No. 756-LP/1A-03/14(Pt-IIDate: 25.02.2016 –
Govt. of WB), whichever is higher
Structure (Title holder): Compensation for land as per the First and Second Schedule of the
RFCTLARR Act, 2013 As per Second Schedule of RFCTLARR Act, 2013
a) Provision of housing unit (a constructed house as per PMAY specifications) or the
equivalent cost of the house for the displaced.
b) One-time financial assistance of Rs. 50,000/- as transportation cost to displaced
families.
c) One-time resettlement allowance of Rs. 50,000/- to displaced families.
d) Right to salvage affected materials.
Or, as per the provisions of Memorandum No. 756-LP/1A-03/14(Pt-II Date: 25.02.2016 – Govt.
of WB), whichever is higher.
Workshop, work-shed, cattle shed, petty shop, Kiosk, etc. of Title and Non Holder:
A minimum of Rs. 25,000/- to each displaced family (artisan, small trader or self-employed person or the family.
Tenants (Residential, commercial, Residential cum commercial, storage, office, etc) of
Title and Non-Title Holder:
Rental Assistance for three months @Rs.5,000/- per month.
Structure (Residential, Commercial, and Residential cum commercial) & other
immovable structure or assets attached to the land or building of Non-Title Holder:
a) Value of structure determined (without depreciation and without application of
solatium).
b) Right to salvage affected materials
Livelihood of Title and Non-Title Holder: A minimum wage of Rs.8,177/- per month to each
affected commercial structures for the number of days it loses its livelihood, provided that there
should be loss of livelihood for more than 10 days. However, for losses less than 10 days, the
wage would be calculated on a pro-rata basis.
Vendors: The Vendors should be relocated such that he/she can cater the same number of
passenger/customer or a minimum wage of Rs.8,177/- per month to each affected vendors for
the number of days it loses its livelihood, provided that they should obtain a vending license
and there should be loss of livelihood for more than 10 days. However, for losses less than 10
days, the wage would be calculated on a pro-rata basis.
Vulnerable Title and Non-Title Holder: Additional assistance of Rs. 25,000/- per family.
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Religious structure, well, and other facilities on public land: To be reconstructed/
rehabilitated at project cost in consultation with local communities and ULBs/ Gram Panchayat,
as the case may be.
Unforeseen impacts: Unforeseen impacts encountered during implementation will be
addressed in accordance with the principles of RPF.
Grievance Redressal Mechanism (GRM)
Grievance Redressal Mechanism is an integral part of the institutional arrangement in relation
to social safeguard issues. Grievances related to employees and others are dealt on a case to
case basis depending upon the nature of grievances. Social safeguards related grievances
are expected from affected persons and other interested groups during the project
implementation and therefore, it is important to set up a GRM at PMU level for resolution of
such grievances. A seven member Committee for GRM will be formed at PMU.
Disclosure
In order to make the ARAP/RAP preparation and implementation process transparent, salient
features of RPF shall be translated in Bengali and disclosed on the Project Authority’s website.
The documents available in the public domain will include Entitlement Matrix and ARAP/RAP
(summary in Bengali) and the list of affected persons eligible for compensation and R&R
assistance. Copy of all documents will be kept in PMU for ready reference. As per Access to
Information Policy of the World Bank, all safeguard documents will also be disclosed and
available at the World Bank’s Portal.
Consultation Workshop
A consultation workshop was held at the Conference Hall, PMU’s office at Paribahan Bhaban
– II (CSTC Complex – Ground Floor), Kolkata, West Bengal on October 31, 2019. Detailed
presentation on RPF was made which was followed by discussion and suggestion on the
Resettlement Policy Framework and the Environmental and Social Management Framework
by the participants. The suggestions were suitably incorporated in the ESMF/RPF document.
Budget
The Government of West Bengal will provide an adequate budget for land acquisition
compensation and R&R assistance from the counterpart funding. The budget estimates and
its sources will be reflected in ARAP/RAP.
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1 Introduction
1.1 Background
The Government of India (GOI) has recently started focusing heavily on waterways (National
as well as State waterways) as an effective mode of transport for all transport needs. Today
as whole in India several waterways projects are either in the project preparation stage or
construction stage or at operational stages. Many of these major waterways are operational at
crude level since time memorial with minimum capacity and infrastructure with regards to
quality of services for the common man. At state level also many waterways projects are being
taken up for optimal performance. In most cases cargo movement along waterways is going
to add lot of value with regards to relieving other modes of transport mainly roadways. This
can also have a positive impact to reduce pollution and accidents.
In this context, in Kolkata, waterways have been operational for centuries and people are using
here as an easy mode of transport between Kolkata and Howrah (East and West side of
Hooghly) for various human needs. This crossing could be to meet various human needs that
also include job or for business education or for tourism purposes. From a casual observation
at micro level itself one can understand that a lot more can be done with regards to quality of
services and overall management that includes solid and liquid waste management, which
otherwise pollute the Hooghly river, ticketing, waiting shelter, jetty functioning, parking,
shopping at jetties safety and crowd management, travelling and cargo movement. There are
many things happening around jetties that are not hygienic or aesthetically acceptable with
regards to waste management, street food, toilets and drinking water. In addition to technology
enhancement and institutional strengthening needs; another major focus can be alternative
mode of energy use (e.g. Solar).
The highly urbanized metropolitan area of Kolkata is facing a rapid increase in freight and
passenger traffic. Infrastructure development necessary to cope with this increase has run up
against important limitations linked to lack of space and environmental constraints. The
resulting congestion in the city is contributing to large inefficiencies in passenger and freight
flow in the Kolkata Metropolitan Area (KMA, which is the regional gateway to freight flow in
Eastern India), restricting market access as well as port access for export-import (EXIM) traffic.
The inefficient flow of freight is adversely affecting economic competitiveness and sustainable
growth in the region. The Hooghly River, a defining feature of KMA, currently acts more as a
barrier to access than an enabler. Due to the strategic location of Kolkata, and the unique
situation of the port in the center of the city, the severity of the mobility issues in KMA call for
a rethink of urban mobility for both cargo and citizens.
These sectoral issues are compounded by institutional and spatial development challenges.
Institutional arrangements for urban transport are highly fragmented and sometimes
overlapping. National, state, and local level-governments are involved in urban transport in
different capacities. KMA lacks an overarching spatial strategy to manage stakeholders’ roles
and responsibilities, transport and infrastructure investments, and land development to
influence the distribution of people and activities. These constraints limit accessibility to various
amenities within the KMA.
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1.2 Objective of Environmental and Social Management Framework
(ESMF) Environmental and Social Assessment (ESIA)
1.2.1 Objective of this ESMF and Its Contents
For all balance investments, the ESMF will set out the policies, procedures and guidelines that
will be followed to assess and manage Environmental and Social (E & S) issues. This
framework is a requirement of the World Bank and is necessary to ensure that the
Environmental and Social (E & S) impacts are addressed and properly managed. These will
include the following:
• Project investments with Environmental and Social impacts
• Policy, legal and institutional framework – both the national and state regulations, and
the World Bank E & S policies.
• Screening and scoping procedures.
• Procedures for conducting the ESIA, preparing the ESMP and integrating with the bid
/ contract documents.
• Requirements for public / stakeholder consultations
• Disclosure for both the ESMF & the ESIAs/ESMPs that will be prepared.
1.2.2 Need for ESIA
The project implementation includes analytical studies (preparation of plans, strategies and
assessments), procurement of goods (such as vessels, pontoons and gangways) and
execution of works (waterside and landside investments in selected jetties). Of these, there
will be impacts in the manufacture of goods and in the execution of works. Therefore, during
implementation, these potential environmental and social impacts will need to be managed.
Some of these impacts are likely to be significant and irreversible. Hence it is vital that these
impacts are properly assessed and appropriate management measures are undertaken.
The implementation of the project will be initiated with 30% of the investments being ready for
award. For these, ESIAs have been conducted and prepared. As a part of these ESIAs, ESMPs
have been prepared. These ESIAs were carried out alongside the preparation of the Detailed
Project Report (DPR). It is also necessary that those aspects of the ESMPs relevant to the
Contractor have been integrated with the bid / contract documents as well.
1.3 Project Development Objectives & Components
1.3.1 Project Development Objectives (PDO)
The project development objectives (PDO) are to:
a) strengthen cross sectoral institutional capacity for strategic spatial planning, logistics
and urban mobility; and
b) Improve efficiency and safety of passenger and freight movement along the Hooghly
River by targeted upgrades of the ferry system.
Project Description: In the above context, the West Bengal Transport Infrastructure
Development Corporation Limited (Undertaking of the GoWB) with loan assistance from World
Bank is planning to improve the waterways system for optimized usage for the overall
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development of the Kolkata Metropolitan Area in particular and the state in general. The project
comprises four components.
1.3.2 Component A: Strengthening Institutional Capacity (USD20 million)
This component will support institutional capacity enhancements for the GoWB’s Departments
of Transport and Urban Development. This component is intended to provide West Bengal
Transport Department with the required assistance to:
i. Assess, identify and develop the scope for sector planning, regulatory and institutional
reforms review of governance structures, business and financial planning, safety
management and capacity enhancement for key agencies operating within the West
Bengal IWT sector; and
ii. Provide implementation support to the PMU. This will include, inter alia:
a. A Five year IWT Institutional Strengthening and Business Plan (ISBP) for West
Bengal Transport Department, including organizational, planning, fiscal
strengthening, regulatory reform and IT modernization, and implementation
support;
b. A Program Management Support and Secretariat Support services to aid in
implementation of the ISBP and Training Needs Assessment (TNA) study;
c. Support to the Transport Department in Information Dissemination;
d. Support to the key agencies in the West Bengal IWT sector on engaging with the
private sector; and
e. Safety management study to assess the existing River Information System (RIS),
identify gaps and design a system to complement it.
The proposed Project will finance a comprehensive capacity building program to strengthen
the regulatory and operational frameworks for IWT.
Subcomponent A.1
(USD 8 million)
Support for institutional capacity enhancement to regulate, manage, and maintain river
transport systems
This subcomponent will include a TA to prepare Institutional Strengthening and Business Plan
(ISBP) which ISBP will map comprehensively the institutional structure, business processes,
and human resource management and identify opportunities for improvement and
consolidation. As part of preparing the ISBP, a Training Needs Assessment (TNA) of Transport
Department and its key subsidiaries will be conducted to support a full capacity building
program implemented under the project. The proposed Project will also support
implementation of the capacity building programs.
Subcomponent A.2
(USD 12 million)
Safety management: river navigation aids, night navigation technology on
some routes, and emergency response system
The subcomponent will draw on national and international experience in assessing appropriate
aids to navigation, their procurement and deployment to allow 24-hour services / night
navigation on most vulnerable / trafficked routes / crossing points. Beginning with pilots at 2-3
crucial locations, deployment of navigation aids will be scaled up based on the investment
strategy for the sector. The subcomponent will begin with a TA assess of the existing River
Information System (RIS) followed by implementing an updating to the system. Identify gaps
and design a system to complement it.
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1.3.3 Component B: Technical Assistance for Investment Prioritization (USD 8
million)
With a large project area and multiple institutions, technical analysis and plans including an
IWT strategy, spatial development strategy and comprehensive mobility plan are essential to
ensure improved accessibility and to leverage wider economic development opportunities
around the Project’s investments. This will complement the institutional capacity strengthening
efforts highlighted in Component A and tackles the “structural elements” that form the bases
for the main challenge this project is set to face; constrained accessibility. Accordingly, this
component is set to investigate and drive the medium- and long-term planning that defines the
relationship between the port (including its externalities) and the city (with its livelihood and
mobility). This will cover spatial, mobility and logistics planning. The component will be
implemented through two subcomponents.
Subcomponent B.1
(USD5 million) Spatial and Logistics Master Planning
The subcomponent includes two TAs to prepare
i. Spatial Development Strategy (SDS) and
ii. Logistics Master Plan (LMP).
Both these TAs will focus on strengthening the planning capacity which will support sound
investments as well form an effective linkage between planning, fiscal policy and the budget
process for the KMA. The TA on LMP will include technical support to be provided a high-level
council on logistics (Logistics Council) the GoWB has just created. Additional studies focusing
on preparing local plans for subprojects that are identified by the SDS and the LMP are also
included in this component (i.e. multi-modal station area plans to ensure improved accessibility
and time savings for commuters).
Subcomponent B.2:
(USD3 million)
Prioritizing investments in IWT and linkages to transport network
This subcomponent involves preparing strategic plans to prioritize investments in the IWT in
the short and medium terms and provide a long-term vision for mobility within the KMA. Two
strategic plans will be prepared under this subcomponent;
• Integrated Strategic Development Plan (ISDP) and
• A Comprehensive Mobility Plan (CMP)
The subcomponent will also support capacity building at the local level to plan and design the
immediate surroundings around terminals, which will encourage multi-modal coordination,
urban regeneration, and private sector engagement.
1.3.4 Component C: Infrastructure Investments (USD 115 million)
This Component provides for investments infrastructure to improve passenger and freight
urban mobility. It will be implemented in two phases addressing short and longer-term solutions
to the critical condition of the current IWT system. The first phase provides investments that
are urgently needed to support the IWT system as recent bridge collapses are endangering
the KMA population, and the resulting restrictions on truck flow have further hampered freight
traffic. The second phase deals with longer term improvements to the efficiency and safety of
IWT through investments in infrastructure. For the second phase, this Component adopts a
framework approach for investments. Specific subprojects under the framework will be
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selected and designed upon completion of the ISDP, which will identify the nature and locations
of all subprojects. The Bank will appraise, in turn, each subproject prepared and brought
forward for financing until all project funds allocated to the subcomponents have been
committed. The framework also integrates a systematic stakeholder engagement process
during subprojects preparation.
Subcomponent C.1
USD 25 Million Improve infrastructure capacity of the existing network
Activities under this subcomponent are intended to support the capacity of the existing system
including, inter alia:
a. Pontoons, gangways and tensile gates to enhance the capacity existing jetties. 25 sites
are selected, and the expected value of this investment is USD 13 million; and
b. 30 new ferries will be built based on the design with improved safety standards and
fuel efficiency at an expected cost of USD 12 million.
A feasibility study for these investments is currently being prepared.
Subcomponent C.2: Enhancing Passenger Movement
This subcomponent includes long term investments to be identified in the ISDP including inter
alia:
i. terminals jetties, road access and ancillary infrastructure in addition to other
investments required to ensure navigable fairways;
ii. improved design of inland water transport vessels and solutions to modernize the fleet;
and
iii. System management (e.g. river information systems integrated with the national river
information system and the port information system).The exact number of jetties and
their locations will be determined after analysis of economic benefits, access,
intermodal connectivity, and social and environmental impacts.
Subcomponent C.3 Improving Infrastructure Capacity for Freight Movement
These investments will provide an alternative for truck movement, focusing on decongesting
movement on land by facilitating access through the Hooghly River. Investments will include:
i. roll on-roll off (ro-ro) jetties, terminals, and road access;
ii. Design and financing solutions for private participation in ro-ro vessels, and system
management.
The exact number of jetties and their locations will be determined after analysis of economic
benefits, access, intermodal connectivity, and social and environmental impacts. Private sector
involvement will be encouraged in investment in infrastructure, operation of terminals,
financing and operation of vessels.
1.3.5 Component D: Support to Implementation (estimated cost USD 7 million)
This component will finance technical assistance and advisory services to the PMU and the
Steering Committee (SC), including project management and coordination costs associated
with project implementation, consultancy services for feasibility, conceptual, and detailed
designs, safeguards instruments for subprojects, and the preparation of follow-on operations.
It will provide for mobilization of expertise, exchange of international experience, and advisory
services to support the SC (Once established in preparing and adopting a shared vision
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focused on improving logistics and developing a coordinated roadmap of future investments
and key policy reforms needed to realize that vision.
1.4 Project Beneficiaries
The four main beneficiary groups of the proposed Project are:
i. the users of passenger ferry services;
ii. private vessel owners and operators through fleet modernization and upgrading of
facilities;
iii. government employees in the institutions of the sector who will be trained to fulfil more
effective and focused roles in the new institutions in industry;
iv. Shippers of goods to/from West Bengal to its adjacent states (Jharkhand, Bihar, and
Uttar Pradesh) and countries (Bangladesh, Nepal, Bhutan).
The proposed Project will create job opportunities for communities living around the terminals,
jetties, ro-ro, and logistics hubs. Both the direct and the much greater job creation will benefit
women.
1.5 Project Cost and Financing
The Table 1-1 provides the breakdown of the project cost and the financing plan.
Table 1-1: Break down of Project cost and Financing plan
S.
No Project Components
Project
cost
IBRD/ IDA
Financing
Counterpart
Funding
(All figures in US$ million)
1 Strengthening Institutional Capacity 20 14 6
2 Technical Assistance for Investment
Prioritization 8 5.6 2.4
3 Infrastructure investments to improve
water transport 115 80.5 34.5
4 Support to Implementation and
Technical Assistance 7 4.9 2.1
Total Costs 150 105 45
Total Financing Required 150 105 45
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2 Policy, Legal and Institutional framework
2.1 Introduction
The project will be planned, designed, implemented and operated in line with the policy, legal
and institutional framework provided by the applicable national environmental legislation,
applicable national social legislation and the World Bank Operational Policies pertaining to
environmental and social safeguards. The clearances / approvals / no objection certificates to
adhere to these legislations and requirements will be obtained, and any conditions stipulated
will be adhered with. This chapter outlines briefly the policy, legal and institutional framework
for this project.
It is to be noted that the social legislations pertaining to resettlement and rehabilitation are
covered in the Resettlement Policy Framework (RPF) and not in this ESMF.
2.2 Applicable National Environmental Legislation
2.2.1 Environmental (Protection) Act 1986 and associated Rules
About: The Environment (Protection) Act of 1986 - the Act is an umbrella legislation that
provides a framework for Central and State Authorities established under previous laws. It
provides a single focus for the protection of the environment and sought to plug several
loopholes. Both EIA gazette notification and CRZ Notification has been framed based on the
various provision of the Act.
Relevance: All environmental standards Physical environment, Biological environment and
Socio economic environment. Water and air components are regulated by both Environmental
protection Act and Air and Water acts. Recently In 2014 one National committee
(Subramanyam committee) constituted at National level has recommended removing Water
Act and Air Act to avoid repetitions/complications. Over all standards are specifically applicable
to Air, Water, Noise and soil and components (Appendix 1). According to this it is necessary
to physically measure the ambient level all these parameters and compare with standards to
understand the Pollution levels.
Applicability: Yes, all civil works to be done.
Authority: MoEF&CC and State Department of Environment
2.2.2 EIA Notification 2006 & amendments thereafter
About: In accordance to the Environment Protection Act and the associated Rules, the EIA
Notification 2006 was published to streamline the environmental clearance procedure at the
Central and State levels. As per this notification, projects are classified as either Category A
or B. For Category A, the central clearance by the MoEF&CC is required, whereas in Category
B, the state clearance by the State Environmental Impact Assessment Authority (SEIAA) is
required. This notification is being revised with all amendments put together as a new
notification and is now published in the year 2020. Draft 2019 EIA notification has been in
circulation for some time for comments and observations.
Relevance: Under the Schedule 7(e) of this Notification, the investment activities pertaining to
ports, harbours, breakwaters and dredging are covered. For any ≥ 5 million TPA of cargo
handling capacity (excluding fishing harbours), it is regarded as Category A. And, for < 5 million
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TPA of cargo handling capacity and/or ports/ harbours and ≥10,000 TPA of fish handling
capacity, it is regarded as Category B.
Applicability: Yes. For the Ro-Ro terminals the category will be determined later after proper
investigations mostly require an environmental clearance. There will be no clearances required
for the other proposed investments.
Authority: State Environmental Impact Assessment Authority (SEIAA)
2.2.3 Air (Prevention and Control of Pollution) Act 1981
About: This Act provides for the prevention, control and abatement of air pollution. It is to
control emissions of any air pollutant into the atmosphere when it exceeds the standards set
by the Central and State Boards.
Relevance: CPCB/ SPCB to establish air quality and emission standard; monitor air quality;
prosecute offenders; Issuance of Consent to establish (CTE) and Consent to Operate (CTO)
Applicability: Yes, CTE and CTO will be required for manufacturer of vessels, gangways and
pontoons. Further, for all civil works, onsite contractor will have to obtain these two consents.
Authority: West Bengal SPCB
2.2.4 Water Prevention and Control of Pollution) Act 1974
About: Water (Prevention and Control of Pollution) Act and Cess Act of 1977. This is to control
water pollution by controlling emission & Water pollutants as per prescribed standards.
Relevance: CPCB/ SPCB to establish water quality and effluent standard; monitor water
quality; prosecute offenders; Issuance of CTE and CTO
Applicability: Yes; CTE and CTO are required of the vessels, gangways and pontoons. Further,
for all civil works, the onsite contractor will have to obtain these two consents.
Authority: West Bengal SPCB
2.2.5 Noise Pollution (Regulation and Control Act) 2000
About: According to the provisions of the rules notified under this act, a person might make a
complaint to the designated ‘Authority’ in the event that the actual noise levels exceed the
ambient noise standards by 10dB(A) or more as compared to the prescribed standards. The
designated authority will take action against the violator in accordance with the provisions of
these rules or other law in force.
Relevance: Standard for noise is available (Appendix 1)
Applicability: Yes, Jetty/Vessel operation, construction machinery and DG sets to conform to
noise standards
Authority: State Pollution Control Board
2.2.6 Various Waste Management Rules 2016
About: There are four Waste Management Rules that are pertinent: (i) Hazardous and Other
Wastes (Management and Trans-boundary Movement) Rules, 2016; (ii) Construction and
Demolition Waste Management Rules 2016, (iii) Solid Waste Management Rules 2016 and
(iv) Plastic Waste Management Rules 2016.
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Relevance: Guidelines for generation, storage, transport and disposal of C&D waste,
Hazardous waste, plastic waste and municipal solid waste
Applicability: Yes. Obtaining authorizations for all the different types of wastes
Authority: West Bengal SPCB.
2.2.7 Indian Forest Act 1927/Forest Conservation Act 1980/Forest Rights Act 2006
About: Forest (Conservation) Act 1980. Under this law, agency must obtain administrative
approval from the Forest Department to clear designated forestland and in 1986 when MOEF
enacted the Environmental Protection Act, the entire linear stretches of plantations along the
Canals, Irrigation canals highways etc. were declared as protected forests. According to this
although the land is under the control of State Government, due to its protected Status,
approval Government for using the land for widening and rehabilitation may be required.
Relevance: Conservation of Forests, Judicious use of forestland for non-forestry purposes;
and to replenish the loss of forest cover by Compensatory Afforestation on degraded forestland
and non-forest land; Permission for tree felling
Applicability: Not applicable as no forest land is involved.
Authority: State Forest Department
2.2.8 Wildlife (Protection) Act 1972
About: This is for protection of Wild Life. The Act details the various kinds of endangered and
other important faunal groups that need to be protected.
Relevance: To protect wildlife in general and National Parks and Sanctuaries in particular
permission for working inside or diversion of sanctuary land
Applicability: No. There are no protected areas in the vicinity of the proposed projects.
Authority: Chief Conservator of Wildlife, State Forest Department
2.2.9 Coastal Regulation Zone Notification 2011
About: The Ministry of Environment and Forests (“MOEF”) issued a notification under Section
3 of the Environment Protection Act of 1986, seeking to regulate development activity on
India’s coastline. The approach adopted by the notification was to define the ‘High Tide Line’
(“HTL”) and ‘Coastal Regulation Zone’ (“CRZ”) and thereafter specify the activities permitted
and restricted in the vicinity of the CRZ. This regulated zone was further divided into four
categories (CRZ I-IV) as per permitted land use.
Relevance: CRZ clearance is not required for a water front activity.
Applicability: No. As the locations fall outside of the CRZ, there is no need of obtaining the
CRZ clearance. Although the waterfront is under heavy tidal influence (One factor) the salinity
factor (Second factor to declare applicability) is not applicable as the water largely remains as
fresh water. The isolated mangrove trees/plants here there indicate occasionally high salinity
levels in the Hooghly river water. The area therefore not falls under CRZ zone as per the
Notification.
Authority: State CRZ Committee, Department of Environment
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2.2.10 Public Liability and Insurance Act 1991
About: This Act has been enacted for the purpose of providing immediate relief to the persons
affected by accidents while handling hazardous substances and other incidents. The Act
stipulates every owner to take one or more “Liability Insurance Policies” to provide relief against
liability claims due to accidents within the preview of the owner.
Relevance: Protection to general public from the accidents due to hazardous material
Applicability: Yes. Any hazardous material used as raw material or waste for activities,
particularly with the vessel or pontoon or gangway manufacturer.
Authority: District Collector
2.2.11 National Green Tribunal (NGT) Orders
About: The National Green Tribunal has been established under the National Green Tribunal
Act 2010 for effective and expeditious disposal of cases relating to environmental protection
and conservation of forests and other natural resources including enforcement of any legal
right relating to environment and giving relief and compensation for damages to persons and
property and for matters connected therewith or incidental thereto.
Relevance: The NGT's orders in environmental matters provide the directions to various
Government agencies and these have to necessarily be adhered to. In the case of this project,
the NGT has ordered Kolkata Port Trust (KoPT) to ensure that the environmental and Social
Impact Assessments are done for all investments in the KoPT jurisdiction of the Hooghly River.
Applicability: Yes. As the investments under the project are in the KoPT jurisdiction, the NGT
requirements will have to be met. As per the NGT directive it is necessary to get approvals
from the KoPT. This is applicable to all terminals included in this project as they all fall in the
Port Limits. Accordingly, the project proponent needs to get approvals from KoPT authorities.
Authority: KoPT
2.3 Applicable social legislation
2.3.1 Child Labor (Prohibition and Regulation) Act, 1986, Bonded Labor (Abolition)
Act, 1976
About: After several years of negligence, Government of India decided to strictly apply the
Child labour Act to all sectors who are exploiting the children’s at their younger age for
personal, economic and other benefits. According to this law, children’s are for primary
education till the age of 14. After 14 up to 18 years, children if employed should not be engaged
in the Hazardous working conditions.
Relevance: Precautionary level only
Applicability: Precautionary especially at building yards of vessels, pontoons and gangway.
Authority: Social Welfare department.
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2.3.2 Minimum Wages Act, 1948, The Payment of Wages Act, 1936, amended in
2005
About: Minimum Wages Act 1948 is most important as far as the poverty ridden local people
are concerned. For role of Social welfare department and labor department, a more effective
mechanism needs to be developed.
Relevance: Precautionary level only. The system should ensure that minimum wages are
ensured as per all applicable rules and deregulations of the country. Currently daily wages
staffs are working without any leave or holidays.
Applicability: Precautionary level only. Currently this is not strictly adhered to. It is necessary
that all applicable regulations are implemented to benefit the workers welfare. Any such
incidence could lead to legal actions.
Authority: Labor Welfare Department
2.3.3 The Building & Other Construction Workers (Regulation of Employment &
Conditions of Service) Act, 1996
About: The BOCW Act is an umbrella act on welfare and OHS issues as relevant to
construction workers.
Relevance: Employing labor/ workers both in the manufacture of the vessels, pontoons and
gangways; as well as in the civil works in the selected jetties.
Applicability: The BOCW Act is applicable for establishments that employ 50 or more workers
in any building or construction work. As construction workers will be appointed, this will be
applicable.
Authority: District Labor Commissioner
2.3.4 Workmen’s Compensation Act, 1923 (as amended in 2000)
About: The Workmen's Compensation Act is a central legislation which provides for the
payment of compensation to workmen (including organized and unorganized sectors, but
excludes casual Labor) and/or their dependents some relief in case of accidents arising out of
and in the course of employment and causing either death or disablement of workmen.
Relevance: Only to employees at manufacturing facilities or onsite construction activities
during all phases. Currently the staff does not have life insurance and health cover insurance
hence there is lot of suffering for the workers.
Applicability: Universally applicable across all sectors. This law needs to be implemented with
high priority and importance as a part of this project.
Authority: Social Welfare Department
2.3.5 The Right to Information Act, 2005,
About: This is an umbrella act that covers the entire constitutional laws and policies and
procedures pertaining to the country and its governance. One of the most important Acts, which
is supposed strengthen the right to freedom of speech and expression Act.
Relevance: For getting written right information as per the provisions of the Act.
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Applicability: This law is universally applicable across all sectors as amended from time to time.
Authority: West Bengal Transport Infrastructure Development Corporation Limited
2.3.6 Labor Act 1988
About: The health and safety of workers employed in construction work etc.
Relevance: Applicable mainly for the Vessel building yards and also during construction phase
of the project
Applicability: Universally applicable to all sectors
Authority: Labor Department
2.3.7 The Factories Act 1948
About: The health and safety of workers employed in construction work etc. Health and Safety
considerations for workers (Need to extend the provisions to vessel building industry and
Waterways/highways.
Relevance: Applicable mainly for the Vessel building yards and also during construction phase
of the project
Applicability: Universally applicable to all sectors
Authority: Labor Department
2.3.8 Biological Diversity Act 1972
About: Disclosure of species survey or collection activities to the National Biodiversity
Authority. This Act prevents persons undertaking biodiversity related activities without approval
from the National Biodiversity Authority. It extends to the whole of India, and approval is
required from the National Biodiversity Authority. There are particular restrictions if the Project
involves the participation of non-Indian persons.
Relevance: Aquatic life in the Hooghly waters.
Applicability: Biodiversity conservation is not an issue in the project. This also relates to WB
Operational Policy, Natural Habitats (OP 4.04)
Authority: National Biodiversity Authority
2.4 World Bank Policies and Requirements
2.4.1 Introduction
The following World Bank’s Operational Policies and Requirements on environmental and
social safeguards were reviewed to determine its applicability to this project:
• OP/BP 4.01, Environmental Assessment
• OP/BP 4.04, Natural Habitats
• OP 4.09 Pest Management
• OP/BP 4.11 Physical Cultural Resources
• OP/BP 4.10 Indigenous Peoples
• OP/BP 4.12 Involuntary Resettlement
• OP/BP 4.37 Safety of Dams
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• OP/BP 7.50 Projects on International Waterways
• OP/BP 7.60 Projects in Disputed Areas
Of these, the policies that are applicable to this project are briefly described here.
2.4.2 Environmental Assessment (OP/BP 4.01)
The environmental and social issues arise both during construction and operation stages.
The risks include:
i. Impacts due to location and planning of new/ up gradation of jetties, terminals & their
ancillary infrastructure;
ii. Environment and safety impacts during the construction of these facilities, including
dredging as needed;
iii. Contamination of the river water, including from bilge water, potential oil spills during
operation phase,
iv. Potentially inadequate collection, management and final disposal of solid wastes both
during construction and operation;
v. Potentially inadequate provision for sanitation, and lack of appropriate management
and final treatment of sewage;
vi. Potential accidents involving passengers, crew and workers, and including collision
among vessels that may result in accidental spills;
vii. Inadequate crowd management (both during construction and operation), especially as
the exits are very narrow and long in many places;
viii. Safety and security of passengers specially women and children using the services and
ix. Disposal of vessels themselves; some vessels are expected to retire early in the
operation stage. All of these will be addressed through the conduct of the ESIAs and
preparing the ESMPs of the various subprojects.
One of the key social impacts anticipated due to up gradation and other construction activities
is physical and economic displacement of people and assets. The Project affected shall include
both formal and informal occupants in the subproject areas including squatters and encroacher
of permanent and temporary nature. These social aspects will be addressed separately
through the Resettlement Policy Framework (RPF).
2.4.3 Natural Habitats (OP 4.04)
There are no known natural habitats (protected or otherwise) in close proximity to the river.
Only protected area is the Alipore Zoo and the Botanical garden (located in the middle of
Kolkata City and Howrah city respectively). The protected areas of Sundarbans are located
about 100 kms from the southern- most point of Noorpur. However, the river Hooghly/Ganga
is in itself a natural habitat, and has deep cultural and religious significance. The impacts on
the river will be studied as a part of the ESIAs. And the ESMPs of the various subprojects will
address these impacts, if any.
Presence of isolated Mangrove trees indicates relatively higher salinity than normal river water.
Although there is strong tidal influence visible, the salinity concentration is so low that it cannot
be classified as natural habitat areas.
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2.4.4 Cultural Properties (OP 4.11)
There are hundreds of properties of cultural and archaeological significance in the project area.
The ESIAs for the relevant subprojects will assess the impacts on the PCRs and appropriate
management / conservation / enhancement plans will be prepared, as needed, and be
integrated with the subproject level, ESMPs.
Major cultural properties identified include the following,
• Only two temples are there adjacent to our proposed jetty.
• One at Panihati and the other Sreerampore.
• Others (most of them) are not within 200 m of the jetty.
Exhibit 2-1: Temple at Ahiritala view from Pontoon Exhibit 2-2: ISCON temple at Panihati Jetty
The Exhibit 2.1 and 2.2 shows two examples of cultural properties
A check list for chance finds/Cultural properties is part of the Appendices.
There is no need to have a cultural property rehabilitation plan as there will not be any
proposals for Relocation or demolition of Cultural properties.
2.4.5 Involuntary Resettlement OP 4.12
As indicated in Section 2.4.2, the project is likely to involve land acquisition and resettlement
due to the infrastructure to be developed. The project will require an initial impact assessment
and detailed impact assessment in parallel to the feasibility studies and detailed design stages.
These assessments should include three key aspects
a) Potential adverse impacts of the infrastructure to be built/ rehabilitated,
b) Passenger needs assessment,
c) Employee and livelihood dependency survey and assessment.
These social aspects will be addressed separately through the Resettlement Policy Framework
(RPF).
2.4.6 Projects on International Waterways OP/BP 7.50
The project and its influence area are located within the Ganga basin - a basin shared by
riparian countries of China, Nepal and Bangladesh. As per the requirements of OP7.50, the
riparian’s have been notified on August 22, 2019.and the due process will be followed.
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2.4.7 World Bank’s EHS Guidelines
The World Bank’s Environment, Health & Safety guidelines are relevant to the manufacture of
the vessels, pontoons and gangways; and all the civil works to be done. During the subproject
assessments, these guidelines will be used to ensure effective EHS management under the
project. The EHS guidelines are provided in ESMF Appendix 2.
The World Bank Groups EHS Guidelines are technical reference documents with general and
industry specific examples of Good International Industry Practice. World Bank has a General
EHS Guidelines1 document as well as Industry specific EHS guidelines. The General EHS
guidelines provide guidance to users on common EHS issues potentially applicable to all
industry sectors. The industry specific EHS guidelines are designed to be used together with
the General EHS Guidelines.
2.4.7.1 Industry Specific EHS Guidelines
The proposed project will involve construction/rehabilitation of jetties. As such, the EHS
Guidelines for Ports, Harbors, and Terminals2 are applicable to this project.
1 General:https://www.ifc.org/wps/wcm/connect/29f5137d-6e17-4660-b1f9-02bf561935e5/Final%2B-%2BGeneral%2BEHS%2BGuidelines.pdf?MOD=AJPERES&CVID=jOWim3p 2 Ports, Harbors and Terminals: https://www.ifc.org/wps/wcm/connect/ddfac751-6220-48e1-9f1b-465654445c18/20170201-FINAL_EHS+Guidelines+for+Ports+Harbors+and+Terminals.pdf?MOD=AJPERES&CVID=lD.CzO9
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3 Baseline scenario, project investments and their E & S impacts
3.1 Introduction
The project baseline extends along the Hooghly River from Tribeni in the north to Noorpur in
the south (Figure 3-1). Adjoining the river, these are primarily in the KMA and KMDA areas,
and it is managed by the Kolkata Port Trust (KoPT). The project implementation includes the
procurement of goods and execution of works. The goods include vessels, pontoons and
gangways made at specific designated areas. The execution of work includes waterside and
landside investments in project selected jetties. These will have direct, physical environmental
and social (E & S) impacts that have to be assessed and managed through appropriate
measures during planning, designing, constructing and operating. There are various analytical
studies that will be undertaken. Once these studies are identified, the E & S requirements will
be embedded as required. This chapter outlines the project investments that have
environmental and social (E & S) impacts.
3.2 Baseline scenario
The Hooghly River is flowing between Kolkata on the west and Howrah on the western side.
Apart from few bridges across the river (Figure 3-1) connecting both sides the ferry services
that this project is planning to improve at it is the life line of this twin urban conglomerate.
The project interventions will be located across or on either banks along and across the Ganga
-Bhagirathi-Hooghly river system in the stretch between Noorpur (southern limit) or Tribeni (the
northern limit). In the rest of this report for the purpose of description of environmental and
social features here in after the Western side is referred to as “Hooghly side” and the Eastern
side is referred to as “Kolkata side”. The Figure 3-1 is the existing Gangway pontoon type ferry
Ghats along the river Hooghly (NW-1) between Tribeni and Falta.
The following general baselines aspects are described in detail in the following sections.
• Ribbon development,
• Drainage along both banks ,
• Biodiversity and related aspects along both sides as well as water environment
• Heritage areas
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Figure 3-1: Jetty Locations along the River Hooghly (NW-1) between Tribeni and Falta
3.2.1 Ribbon Development
This entire stretch is within the KMDA area, is heavily built-up and densely populated. Over
the last two hundred years, both banks of the river in the entire stretch was formed of the share
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of ribbon development, with an acute mix of industrial, commercial and residential land uses.
Today the area has a density of built-up areas which is one of the highest in the world. There
are a few short stretches of relatively low density built-up at either end of the stretch,
The Figure 3-2 is Google image of the Howrah Jetty showing intense developments
Figure 3-2: Image of Howrah jetty with built-up area on Kolkata side also
3.2.2 Drainage
The terrain is flat, and the gradient towards the river is also shallow. Consequently, drainage
to the river from both banks is challenging, but the urban-industrial land use close to the river
is constructed over high plinths making these safe from rise in water levels in the river (although
low-lying areas away from the river sometimes get flooded and inundated).
3.2.3 Biodiversity and related aspects
3.2.3.1 Dolphin Sightings,
Being on the Hooghly River, the presence of the Gangetic dolphin - an endangered species
according to the International Union for Conservation of Nature (IUCN) - in the project stretches
was examined. While there have been rare sightings, the project’s river stretches are not a
part of their habitat. Vessel collisions are a likely cause of impacts on dolphins that stray
outside the habitats and into project’s river stretches. Therefore, the project ESIA/ESMP will
necessarily have to address possible impacts on dolphins and include necessary mitigation
measures. Appendix 3 provides further general, reported information on reports of dolphin
sightings / deaths in the Hooghly River.
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3.2.3.2 Protected Biodiversity conservation areas
Consequent to the dense urban development, there is no protected biodiversity conservation
areas close to the project locations where project interventions are likely, except the Alipore
Zoo, which is located in the middle of Kolkata city, and is surrounded by buildings all around.
3.2.4 Heritage areas
There are also numerous heritage sites including prominent built heritage all along the river.
Entry and exits from the terminal sites are very narrow, sometimes 500m long (or more) and
challenging. All along the river, there are social sensitivities in the project area.
The most important Heritage sites are the following
• Further south of the broader project area is the Sunder bans, which is an UNESCO
World Heritage Sites and also a protected area of the Government of India (GOI).This
is far south of the project region and hence absolutely not relevant to mention for
identifying impacts
• The Howrah Bridge is also the most important land mark of Kolkata is also a world
heritage structure.
Figure 3-3: Howrah Bridge (World Heritage classified structure)
The Figure 3-3 is Howrah Bridge, a world heritage site in the project area.
3.3 Project investments - First Year Subprojects and E & S impacts
These are the subprojects that will be supported as a part of the first year (30% of project
budget):
• Improving the capacity of selected jetties by adding pontoons and gangways;
o Will involve manufacturing of the pontoons and gangways at yards
o Activities involved include: welding, painting, surface preparation, greasing, etc.
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o Dismantling and removal of existing pontoons and gangways
• Implementing minor waterside construction works to install gangways and pontoons;
o Will involve minor construction works
o Assembly of the gangways and pontoons
o Repair works of existing link platforms
o Demolition of existing structures, if found needed
o Construction of new platforms, if found needed
▪ Piling may be involved in such cases
• Adding new vessels with enhanced designs to existing fleet;
o Will involve manufacturing of the vessels at yards
o Activities involved include: welding, painting, surface preparation, greasing, etc.
• Installing turnstile gates in selected jetties.
o These will be a bough-out item manufactured at the selected suppliers facility
3.3.1 Gangways and Pontoons
Pontoons and gangways are being planned to improve the capacity of selected jetties. The
suppliers of these will be causing E & S impacts in their respective production facilities. These
are minor, reversible impacts that can be addressed through appropriate management
measures. During the operation phase, these gangways and pontoons – made of steel – will
not cause any E & S impacts on the river Hooghly or on the landslide / river banks. Together
these Gangways and pontoons occupy larger surface area. The list of jetties selected in the
first year is included as in Appendix 4.
3.3.2 Minor Waterside Construction Works at Jetties
To fix the gangways and pontoons in the selected jetties, minor waterside construction works
will be required. The minor work include erection of another RCC link to the Gangway for
example and this will happen mostly without disturbing the existing RCC link structure unless
otherwise it is badly damaged. This will require cordoning off a small portion of the banks to
complete the foundation works. The potential E & S impacts will be minor and temporary in
nature. Also, the jetty will be closed for passenger use during this period. Therefore, there will
be no construction-related potential E & S impacts (also see Table 3-1). The list of jetties
selected in Year 1 is also provided in Appendix 4
3.3.3 New Vessels with Enhanced Designs
The project investments will be modernizing the fleet through new 30 vessels (In addition 2
longitudinal vessels) 16 vessels with enhanced designs. In the production of these vessels,
there are minor, reversible Environmental and Social (E & S) impacts. Further, during the
operation of these vessels, there are environmental issues such as air pollution from the
engines using diesel as fuel, noise pollution due to operating these engines, sewage / sullage
generation and disposal due to the in-vessel toilets. The social issues include passenger safety
and providing accessibility to disabled persons for entering these vessels both during high and
low tide.
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Exhibit 3-1: 80 % Completed vessel Exhibit 3-2: Solid Waste is an Issue
3.3.4 Turnstile Gates
These are standard turnstile gates that are in use in a range of transport terminals, particularly
seen in city metro stations. The investments are to install four turnstile gates in selected Year
1jetties at each ferry for 50 ferry Ghats.
Exhibit 3-3: Turnstile Gates at Howrah Jetty
As these are standard items that are bought out, the minor environmental impacts caused by
metal cutting and painting in the supplier’s production unit are additional.
Table 3-1: Investments in the first year projects and E & S issues
Sl. No.
Description of Project
investments Location /E&S issues Environmental and Social (E & S) impacts
1 Gangways and Pontoons
Manufacturing site Solid waste, waste water, air pollution, noise pollution, worker safety and labour / worker camps.
2 Minor waterside construction works
Jetty site Construction waste, debris, waste water, worker safety, community safety and temporary community disturbances
3 New vessels with enhanced designs
Manufacturing site Solid waste, waste water, air pollution, noise pollution, worker safety and labour / worker camps.
4 Turnstile gates Minor environmental/ social issues at the manufacturing site;
Being a bought-out item, it is beyond the purview of the project.
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3.4 Project investments - Subprojects during remaining project period
and E & S impacts
Details of the project investments in typology with anticipated timelines is presented in Table
3-2.
Table 3-2 Project Investments Typology and Timelines
S. No. Project Investments Anticipated Timelines
1. Construction of New jetties & Renovation of existing jetties Commence: 2020 Completion: 2024
2. Construction of LCT jetties with RO RO vessel Commence: 2021 Completion: 2025
3. Addition of Steel Vessels Commence: 2020 Completion: 2024
4. Construction of Ferry Terminals at selected ferry points Commence: 2020 Completion: 2024
5. Addition of Cruise vessels Commence: 2020 Completion: 2024
6. Addition of electric ferries/vessels Commence: 2020 Completion: 2024
7. Water Taxi Commence: 2021 Completion: 2024
8. Electronic Smart Ticketing Gates at 40 Nos. Ferry Points Commence: 2020 Completion: 2024
9. Riverfront development (without riverbank protection) Commence: 2020 Completion: 2024
10. Development of a training institute for Vessel Operators Commence: 2023 Completion: 2025
11. Development of parking facility for vessels and yachts Commence: 2022 Completion: 2024
12. Ancillary infrastructure Commence: 2021 Completion: 2024
Table 3-1 includes a summary of the Environmental and social issues (E & S} issues that will
have to be considered.
3.4.1 Design and construction of priority terminals associated with selected jetties
In the planning and design of these priority terminals, there is a potential for land use change
that could have environmental impacts. For instance, the construction of building may require
tree-felling and other construction-related E & S impacts that have to be managed. These may
have been planned in busy crossings, urban, and rural areas. All of these will be located in the
KMA.
3.4.2 Design and construction of new jetties, ancillary facilities (passengers and
freight)
Like in the first year investments, there will be more jetties for both passengers and freight.
These will include works both on the waterside and landside. There will be potential
construction-related E & S impacts.
3.4.3 Upgrading / rebuilding existing passenger jetties
Like in the first year investments there will be more jetties for both passengers and freight.
These will include works both on the waterside and landside. There will be potential
construction-related E & S impacts.
3.4.4 Ancillary infrastructure
Ancillary infrastructure such as road access, pedestrian access to passenger jetties and
terminals, infrastructure within the area of selected Ghats and jetties, terminal buildings, and
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other amenities for the physically challenged, women, children, old, and infirm. These will have
construction-related E & S impacts.
3.4.5 Enhancing the WBSTC’s maintenance workshops
Enhancing the maintenance workshops operated by WBSTC which might include investments
in the physical structure of workshops and strengthening the operational capacity. Here again,
there will be environmental and social issues to be considered. These include:
a) Managing waste water / solid waste treatment and disposal,
b) Managing the facilities for oil & lubricant management, and
c) For used oil / lubricant storage and disposal, which are inevitable in a maintenance
workshop
3.4.6 Roll On– Roll Off Terminals in the Kolkata Metropolitan Area
The two RO-RO Terminals in the Kolkata Metropolitan Area needed infrastructure within the
selected areas. Infrastructure may include berthing and mooring structures and equipment,
vehicle marshalling areas, on-off loading areas, link spans and passenger boarding bridges,
storage sites, and terminal buildings, including customs and border control facilities. These will
necessarily include E & S impacts that need to be considered during the planning, designing,
constructing and operating these terminal facilities.
Table 3-3: Project Investments during project period and E & S issues
Sl. No. Description of Project investments E & S issues
1 Priority terminals associated with selected jetties Tree-cutting, construction and demolition
debris, solid waste, waste water, oil waste, air
pollution, noise pollution, worker & community
safety.
2 New jetties and ancillary facilities for both
passengers and freight
3 Upgrading / rebuilding existing passenger jetties
4 Ancillary infrastructure
5 Enhancing the WBSTC’s maintenance workshops
Construction debris, soil / land contamination,
used oil waste, air pollution, noise pollution,
worker safety.
6 Roll-on, roll-off terminals in the Kolkata
Metropolitan Area
Tree-cutting, construction and demolition
debris, solid waste, waste water, oil waste, air
pollution, noise pollution, worker & community
safety.
3.5 Description of baseline information of Jetties investigated
A brief report of the places of visit and the finding is documented below.
3.5.1 Howrah Station Jetty: (Howrah side)
All three Howrah jetties are included in First year investments. This is one of the busiest and
most used jetties. Howrah jetty is located opposite to Howrah Railway Station, which has trains
connected to the suburbs. This terminal has a high volume passengers linked to the Howrah
central railway station..
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Exhibit 3-4: Babughat to Howrah Station Exhibit 3-5: Protected Tree with Platform at
Howrah Jetty
During site visits the informal consultations have been carried out with the stakeholders, viz.
passengers, jetty contractors and vessel operators. Some of the concerns that came up after
consultation with the passengers are documented here. (See Chapter 5 Consultations
also)The ferry service from Howrah caters to different routes viz. Babughat, Chandpal,
Shipping, Fairley, Armenian Ghat, Ahiritola, Shovabazar. Most of the commuters wanted a
wider gangway, proper rest area, proper display of the timings of the plying vessels, cleaner
washrooms etc.
Exhibit 3-6: View of Howrah Bridge from Howrah
Jetty
Exhibit 3-7: Beautifully Developed Landscape at
Howrah Jetty
3.5.2 Dakshineswar Jetty
This is a site of religious importance. The famous Dakshineswar temple is adjacent to this jetty.
It is connected to Belur Math terminal on the other side, which is also of religious importance.
This jetty gets mostly pilgrims throughout the year and is busiest during certain festival times
and religious and auspicious occasions. There are a couple of bridges just about a mile away
from the jetty. There is siltation near the banks of the river and so, the gangway here is quite
long, and the pontoon is well into the river. There is a sewage system from the nearby locality,
that falls into the river directly, which is polluting the river. There are a couple of bathing ghats
nearby the jetty, where hundreds of people take a dip into Holy River. Some of the
stakeholder’s viz. site workers, commuters, jetty operators and nearby shops also. All of them
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welcomed idea of expansion and the betterment of the service. They also had no objection in
temporarily relocation to other designated areas during course of work.
3.5.3 Chandpal Jetty - Kolkata side
There are two jetties at this location namely Chandpal I and II. See Figure 3-1 for locations.
The site is located in the heart of the city and is quite busy during the peak hours. The location
is well just beside the main road and is well connected to rest of the city by various other modes
of public transport. The jetty is operational and is accessed by thousands of people daily. The
rush during the peak hours calls for an upgradation and increase the frequency of ferry
services. Pollutions are caused due to immersions of some idols and other religious goods
around the ghat area. Some dustbins should be placed around the gangway, jetty, pontoons
etc. so that people do not drop the wastes in the river. This practice is being done now by some
people, who claim there is no designated place for waste disposal. This is causing unnecessary
environmental hazards and needs to be immediately eradicated. One of the major concerns
here is the unmanned level crossing just beside the jetty area. People have to cross this place
to access the ferry service. In peak hours this sometimes creates unnecessary chaos if the
ferry and the train timings coincide.
Exhibit 3-8:ChandpalGangway with Waste Tickets
on the floor Exhibit 3-9: View of Chandpal II from Chandpal I
3.5.4 Rashmoni Jetty-Kolkata side – North Rural
The site is located away from the city, in the outskirts, under the scope of KMDA. The jetty is
non-operational at present. This is a bamboo structure gangway, and most part of it is under
water during the high tide. This place has a proper rest area, and seems aesthetically good.
There is a temple nearby the ghat which attracts some pilgrims during some religious
occasions. People used this ferry service to cross to the other side. This site is classified as a
low volume site, catering to the local people staying there. It is just quite away from the main
road, which can be reached by other modes of conveyance like toto, rickshaw and cycle. The
team talked to some of the beneficiaries and the neighbourhood, who welcomed the idea of
the ghat being operational again.
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Exhibit 3-10: Ticketing counter at Rashmoni Jetty Exhibit 3-11:Link platform approaching directly to
water
Exhibit 3-12:Rashmoni Jetty view from waterside
3.5.5 Podrah Jetty –Howrah side
Podrah is located on the other side of Hooghly River, i.e. on the Howrah side. There is no jetty,
gangway or pontoon in this site. Small vessels, called ‘bhutbhuti’ operate here. The frequency
of the ‘bhutbhuti’ is good, but is quite unsafe for the commuters. Many people travel by the
vessels to the opposite side of the river to a place called Metiabruz that is on the Kolkata side.
There are both male and female commuters from this place. People also load their bikes to
take them to the other side of the river. This overloading makes the vessels more unsafe and
the site seeks immediate attention. There is a proper approach way to the ghat, which is quite
wide.
3.5.6 Shibpur vessel building yard & Jetty
Shibpur jetty is also located on the Howrah side of the River Hooghly. This jetty can be
classified as a low volume site catering to a few thousand people yearly. People do not access
the ferry service in this region as the frequency of the service is not very good. There is no
security officials posted here, so female commuters feel unsafe to travel especially during the
late evenings. There is a good and wide approach way to the jetty. The Appendix 5 provides
the list of operating vessels as on date along the Hooghly River.
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Exhibit 3-13:Shibpur Jetty area from Vessel
building Yard Exhibit 3-14:Shibpur Jetty area ( another view)
3.5.7 Panchpra Jetty – Howrah side
This jetty located south of Podra jetty. This jetty is not working for about a decade. Local people
informed that government land is available but encroached. There are many buffalo sheds in
this area but people are taking bath at the location.
Exhibit 3-15: Abandoned Jetty at Panchpra Exhibit 3-16: Consultation at Panchpra
3.5.8 Fulleswar Jetty – Howrah side –Far south
This jetty is located far outside the city limits in the East Midnapur. The consultation with
MrArijthKamra working as Jalsathy in this ghat has revealed that recently during Tidal
movement’s the jetty was damaged and the Gangway was broken and detached. Although
repair work started it will take at least a month time to repair and fully re-establish the operation.
He has also indicated that the fishing activities here is more and it is unlike in the Kolkata urban
area formal activity here.
3.5.9 Outram Jetty –Kolkata side
This Jetty is located south of Chandpal II and north of second Hooghly Bridge on the Kolkata
side of Hooghly River. This jetty is the core safety and security area for the entire Hooghly
River where in both State police and Coast Guard operates.
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Exhibit 3-17: Police Patrol Vessels Exhibit 3-18: Consultation- Chief Security Officer
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4 ESMF Procedures and Management measures
4.1 Introduction & applicability
This chapter outlines the ESMF procedures, which are applicable to all subprojects after the
first year’s investment, i.e. in the remaining project period. These subprojects will have to be
screened and scoped. If the screening and scoping reveals that there is a need for conducting
the ESIA, then this will be conducted. The ESIAs and ESMPs will be prepared. The ESMPs
will be integrated with the bid / contract documents. The national / state / local level approvals
will be obtained as required. Further, the World Bank clearance for the subprojects will also be
obtained and as required. The rest of this chapter provides the detailed steps that each of the
subprojects will adhere with.
4.2 Screening and Scoping
4.2.1 Screening
At the initial subproject stage, the basic environmental and social information will be collected,
collated and reviewed. In specific, the key information will be two-fold:
i. whether the project will have:
a. significant impacts,
b. limited impacts,
c. or no impacts; and
ii. Whether the project is in an eco-sensitive area or not.
Once the information is collected and the extent of significance is determined, the
categorization of the subproject will be done. The categorization of the subproject will be
determined using the criteria presented in the following Table 4-1.
Table 4-1: Criteria for Subproject Categorization
Sl. No Environmental & Social Scenario Subproject Categorization
1 Significant impacts or in eco-sensitive area A
2 Limited impacts B
3 No impacts C
The definition of the different scenarios is as follows:
4.2.1.1 Significant impacts or in eco-sensitive areas:
If the project has significant adverse environmental impacts that are irreversible, diverse, or
unprecedented, then it is regarded to be significant. These impacts may affect an area larger
than the sites or facilities subject to physical works. In addition, all projects located in eco-
sensitive areas will be considered significant. In the KMDA areas, eco-sensitive areas include
reserved/protected forests, forests other than reserved and protected forests, monuments
(National, State, Local), heritage/cultural sites, scenic areas, national parks, sanctuaries, areas
with endangered species—flora and fauna, biosphere reserves, wetlands, resorts/areas of
tourist interest, water bodies, springs/water recharge areas, and other environmental resource
areas.
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4.2.1.2 Limited environmental impacts:
If the project has impacts that are site-specific, few if any of them are irreversible, and in most
cases mitigation measures can be designed.
4.2.1.3 No environmental impacts:
If the project is likely to have minimal or no adverse environmental impacts, then it is regarded
to have this environmental scenario.
In determining significance, the EIA Notification 2006 (as amended) will also be used. If the
subproject is regarded as significant under the Notification, then this will necessarily be treated
as significant.
It is to be noted that the subproject categorization is in line with the World Bank’s
categorization, which is based on both environmental and social impacts. Further, social
impacts include possible resettlement impacts, which are governed by the Project’s
Resettlement Project Framework (RPF) and the Resettlement action Plan (RAP) that is
required at the subproject level. Though this is outside the purview of this ESMF, it will be a
part of the overall requirements at the subproject level. A screening format and check list is
provided in Appendix 6.
4.2.2 Scoping
If the subproject categorization is Category A or B, then scoping and preparation of ESIA will
be required. Whereas all subprojects classified as Category C will not need to be scoped or
an assessment carried. All Category C subprojects will be outside the purview of the ESMF
procedures after screening.
Scoping is done to focus the attention of key environmental and social issues arising from the
subproject. The purpose of scoping is to enable depth of assessment instead of a
comprehensive coverage of all environmental and social issues. Criteria should be established
and explained in the ESIA report. These should be subproject-specific and in line with the
subproject plans.
If the subproject requires national / state level clearance, the ToR given by the State’s Expert
Appraisal Committee should necessarily be considered in scoping out the key issues as a part
of the detailed assessment.
4.3 Conducting the ESIA
4.3.1 General
All subprojects classified as either Category A or B will have to conduct an ESIA as per a
generic ToR for conducting the ESIA. This ToR will be tailor-made to suit the specific
subproject. An integral part of the ESIA will be to collect secondary information particularly on
the baseline scenario, to identify impacts and to determine management measures (avoiding,
mitigating and compensating) as required. At the planning and design stage, an analysis of
alternatives will be carried out in order to determine possible design and construction
alternatives as applicable. Public and stakeholder consultations are an integral part of the
ESIA, and the inputs / feedback from these consultations should necessarily be incorporated
in the planning and design stage. The Social Screening format is provided in Appendix 7.
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Under the project, the subproject activities will include procurement of goods, e.g. vessels or
pontoons or gangways, and/or execution of onsite civil works. There will slight variations in the
way that ESIA will be conducted for different types of subproject activities. Further, the nature
of the contracting arrangements also changes the manner in which the ESIAs are conducted.
All these are briefly outlined here.
4.3.2 Specific to type of subprojects / contracting arrangements
4.3.2.1 Procurement of goods e.g. vessels, pontoons and gangways
The goods procured are manufactured in facilities that also create environmental and social
impacts. These will also have to be assessed and managed.
Example of Categorization of subprojects
The Outram Jetty for example is already in more or less in satisfactory working condition. This
belongs to Kolkata Police River Traffic Coast Guard operations (River Safety Operations). This
needs to be improved with good practices, better technologies and aesthetics and landscape.
This can be classified as just an improvement requiring no ESIA study. Therefore this can be
a Category C as per World Bank OPs and categorization.
4.3.2.2 Using EPC contracting arrangements for goods & civil works
In EPC contracting arrangements, while the ESIA/ESMP can be initiated with only the
preliminary plans and designs (referred as preliminary DPRs) are available, it will be completed
along with the preparation of the detailed plans and designs (referred as detailed DPRs).
4.3.2.3 Design build contracting arrangements for goods & civil works
In the case of the Design-Build contracting arrangements, the ESIA/ESMP will be based on
the preliminary plans and designs. And, the responsibility of updating the ESIA/ESMP will be
the Design-Build contractor during the design phase of the contract. Updating the ESIA and
the ESMPs will be a part of the bid / contract requirements.
4.4 Preparing the ESIA and ESMPs
4.4.1 Final Environmental and Social Impact Assessment (ESIA)
Once the ESIA is conducted, the report will be prepared in line with the structure included in
the ToR Appendix 8.
• Executive Summary
• Introduction
• Project Description
• Policy, legal and institutional framework
• Baseline scenario
• Environmental and social impacts
• Analysis of alternatives
• Public consultations
• Management measures (avoidance, mitigation, compensation)
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4.4.2 Final Environmental and Social management Plan (ESMP)
Once the ESIA report is done, the ESMP report will be prepared in line with the structure
included in the ToR. The structure of the ESMP will be as follows:
• Introduction
• Project Description
• Policy, legal and institutional framework
• Management Measures – Plan, design, construction and operational phases
• Monitoring, supervision and reporting
• Training & capacity building
• Implementation arrangements
• Budget
It is important to ensure that all the mitigation measures in the ESIA are duly reflected in the
table of management measures in the ESMP. This should be suitable included in the planning,
design, construction and operational stages.
4.4.3 Final ESIA and ESMP
The Final ESIA and the Final ESMP is Published and shared with the World Bank.
4.5 Integrating the ESMPs with the bid / contract documents
The bid / contract documents will necessarily reflect the ESMP as appropriate to the contractor.
It will be cross-checked that all the elements of the ESMP are included.
At the time of approving the bid / contract documents, the World Bank will verify that the ESMP
is integrated prior to the approval of the individual bid / contract. This will be done for all prior
review contracts.
In the case of the EPC contracting arrangement, all the ESMP requirements will be a part of
the bid / contract documents as the ESMP has been prepared with detailed designs. However,
in the case of the Design-Build contracting arrangement, the ESMP requirements are based
only on preliminary designs. There will be an explicit requirement in the bid / contract
documents for the Design-Build contractor to prepare and obtain approval for implementable
ESMP. This will be to address additional management measures that arise due to the detailed
designs.
Obtaining the national / state level clearances as required.
All national / state level clearances have to be obtained. This will include clearances from the
MoEF&CC, State Environmental Impact Assessment Authority (SEIA), CZMA, Kolkata Port
Trust and other state agencies as required. The ESIA will explicitly include the clearances
required, and all the clearances will be obtained.
4.6 Obtaining the World Bank approval
For obtaining the World Bank approval, the following documents will be required for each of
the subprojects.
• Final ESIA& ESMP that have incorporated the Bank’s comments
• ESMP integrated with the bid / contract documents
• All the national and state level clearances as required
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4.7 Subproject cycle and ESMF procedures
The Figure 4-1 chart includes the various stages in the project cycle and the ESMF
requirements.
Figure 4-1: Subproject Cycle & ESMF procedures
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5 Public / Stakeholder Consultations, Disclosure and GRM
5.1 Introduction
As a part of international best practices (World Bank Operational policies in this case), it is
required to identify and list of the various stakeholders to this project. Further it is required
engage each one of them to get their inputs in the form of Ideas, suggestions, grievances,
Improvement measures, Bad practices, Passenger amenities, Vessel facilities Safety
requirements and so on.
5.2 Methodology adopted for consultation
The various stakeholder consultations are of three types
• Informal consultations- Informal consultations will be part of all site visits. This could
gather maximum information from public.
• Formal consultations-This part will be taken up in the subsequent stages of the
project
• Stakeholder workshop – This is a major stakeholder workshop inviting all important
stakeholder’s. This activity is completed for the project.
5.2.1 Stakeholder Identification
After understanding the full scope of the project and the actual needs of the projects the
following have been listed as important stakeholders of this project.
• Vessel operators
• Jetty operators
• Vessel suppliers
• Vessel building yard workers
• Workers in the jetties
• Workers in the Vessels
• Small scale unorganized illegal
fishermen
• Kolkata Municipal corporation (KMC)
• Kolkata Port trust (KoPT)
• WB Transport Infrastructure
Development corporation
• State pollution control board
• State environmental department
• Passengers (commuters)
• Tourists
• Shop keepers
• Encroachers
• Squatters
There could be more stakeholders during detailed investigation.
In this current ESMF study, stakeholder consultations were held with variety of stakeholders
(elaborated in Section 5.3). The stakeholders included vessel operators, vendors/squatters
operating at the jetty locations and most importantly the passengers who use the jetty services.
Consultations were carried out with various groups of passengers cutting across all cultural
barriers (men, women, students, elderly persons, people with disabilities, people of different
faiths, etc.). During the consultations there was no inhibition to participate from anyone who
was approached for consultations. In addition, it is to be noted that the current development is
being carried out in a Metropolitan area where typically people are more open to participate in
community related activities. This mode of informal consultation has been very effective to
gather information at all the jetty locations.
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5.3 Stakeholder Consultations for their views / perspectives
As a part of the project several consultative meetings were held at site. Details of this are
provided inTable 5-1 to
Table 5-3.This section also provides the different stakeholders and beneficiaries. Their views
/ perspectives are included here. The specific details of the outcome of the meeting are
tabulated and provided.
5.3.1 The Vessel Operator
The vessel operator is responsible for the vessel operation, vessel maintenance, managing
the ticketing system and managing the daily commuters. They pointed out some difficulties
that they faced while operating. The vessels get overcrowded during the peak hours, some
commuters try and get on and off board while the vessel is in motion, which causes some
accidents and becomes unsafe for the commuters. Also they pointed out during peak hours it
becomes almost impossible to check whether all commuters have paid for tickets or not.
5.3.2 The Jetty Operators
Jetty operators are responsible for operation of the jetty as a whole. This includes cleanliness
of the area around the jetty, managing the crowd, handling the crisis situations, and also
looking after the safety and security of the travelers. In most of the cases the vessel operator
and the jetty operator are the same organization. Sometimes, more than one operator is
operating in a jetty, in which case, the jetty operator may be any one of the vessel operator.
Exhibit 5-1:Consultation with Jalsathy (Safety man)
at Howrah Jetty
There are specially appointed Jalsathy (Safety Man) personal in most of the crowded Jetties
both in Kolkata and Hooghly sides.
5.3.3 The Passengers
The passengers or the daily commuters are the major stakeholders. They pointed out some
problems that they faced and these problems were of similar types irrespective of the location
of the jetties. Some of the issues that they pointed out are listed as below:
a. The jetties and vessels needs up gradation
b. The vessels are too high to climb for especially for the old and women commuters
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c. Travelling, getting on and off and walking on the gangway is a challenge for the
physically challenged people, insisted for some handrails, and space for wheelchairs
d. Washrooms on the vessels are in poor condition
e. Washrooms in and around the jetty are not in usable condition
f. There are no proper rest area in and around the jetty
g. Putting up of shade on the pontoon
h. Widening of the gangway
i. Electronic display of vessel timing and route
j. Announcements of the arrival and departure of the vessel.
The details of Consultation meetings at the jetties (commuters & Jetty workers) are provided
in Table 5.3.
5.3.4 Stakeholder Consultation Workshop
A workshop was held at the Conference Hall, PMU’s office at Paribahan Bhaban – II (CSTC
Complex – Ground Floor), Kolkata, West Bengal on October 31, 2019. During the workshop
detailed discussion and suggestion on the Environmental and Social Management Framework
and Resettlement Policy Framework by the participants were noted and incorporated in the
ESMF/RPF document. (List of Participants is part of Appendix 9 and Minutes of the Meeting
as Appendix 9. The main finding of the workshop is as follows,
• All stakeholders were supportive for this project
• Important Environmental and Social issues were presented and discussed. In some
cases definite solutions were also discussed. For example
o With regards to Fueling station, Oil pollution, availability of Toilets and drinking
water at all jetties, gender issues, issues of physically challenged and old age
people
o Together with Jetty limits, Jetty terminal building facilities and terminal officer
will solve many problems of the jetties
o Good Practices that can be further improved and the bad practices that need to
be changed for better in the waterways sector were also discussed
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Table 5-1: Consultation meetings with stakeholders (Vessel Suppliers)
Name of the Organization
Location Types of Business Environmental Concerns Mitigation measures required
A.C. Roy &Co (Total 2 Units)
Shibpur & Ghusuri(Howrah)
Building & Repair of Ship, Vessel, Vessel, Pontoons, Gangway etc.
Located on the banks of the river Hooghly No proper sign boards at the site workers are not very much aware of the safety & precautions required to be taken while working No proper storage area for storing of paints, spirit, oil
Site needs some monitoring and rearrangements. There should be proper markings on the areas where the people are working. Markings like ‘hazardous materials’, ‘store’, ‘waste disposal’ etc. should be clearly indicated. Scraps are regularly auctioned and sold away after a particular order is complete Paints, spirit, oil and other liquids are bought as much required and so there are no leftovers and wastes
Patra & Sons Shibpur (Howrah)
Building & Repair of Ship, Boat, Vessel, Pontoons, Gangway etc.
Located on the banks of the river Hooghly No proper sign boards at the site Workers are not very much aware of the safety & precautions required to be taken while working
Site needs some monitoring and rearrangements. There should be proper markings on the areas where the people are working. Markings like ‘hazardous materials’, ‘store’, Waste disposal’ etc. should be clearly indicated.
Table 5-2: Consultation meetings for stakeholders (Vessel Operators)
Sl. No.
Name and Designation Department Concerns Raised Mitigation measures required
1 Rajat Bose Joint Managing Director
WBTC
• Safety norms
• Oil Spill
• Vessel Operation
• Vessel emission
• Waste management
• Vessel Design & capacity
• Passenger safety
• No of vessel operation
• Regular survey
Relevant Documents delivered by the respective officer
2 Arup Dutta, Chief Engineer (Marine)
WBTC
• No of vessel Operation
• Fuel efficiency
• Disposal of abandoned vessel
• Passenger safety
• Disposal of emission in water
Relevant Documents delivered by the respective officer
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Sl. No.
Name and Designation Department Concerns Raised Mitigation measures required
• Design of vessel
3 Capt. Srivastava Deputy Director-1
KoPT
• Construction on river side it has to be approved by Board of Trustee of KoPT
• KoPT looks after conservation of river Hooghly and keep it navigable
• Regular Hydrological survey is carried out on the entire river
• Whether CRZ clearance is required for this project
CRZ clearance is not required for the stretch of river Hooghly under the scope of the project. The area is not CRZ zone that can be classified as CRZ 1 ,II , III or IV as it does not satisfy the requirement of CRZ.
4
Dr. Subhashis Chatterjee Director General (Solid Waste Management)
KMC
• Separate three bins for waste disposal
• Dry waste - Blue, Wet - Green, Hazardous - Black
• Green bin waste is composted, Blue bin is waste recycle
• Waste collected from vessels at some ghats is manually collected
• Taking up public awareness programme
• Design of various placard for awareness
• Putting coloured bins at various sites.
5 Md. Salim Ansari, Chief MunicipalLaw Officer
KMC • Mechanism of land acquisition
• Legal Framework of Land acquisition
• Formation of committee for taking the decision
• According to court it is done by direct purchase by the client
• Value of purchase land is decided according to rate of market.
6
Biswajit Dutta Commissioner
WBTC
• Grievances received from CM's office is addressed within Seven (7) days
• Whether any specific time- frame to address the issues
• Grievance redressal mechanism
• Nature of grievance for water transport
• No separate wings of grievance cell
• Only 2 people are there to look after the issues
• No such mechanism developed by the authority
• Whatever grievances are received, it only from ferry passengers
7
Sidaharta Roy Senior Environment Officer
WBPCB
• Requirement CRZ clearance
• PCB clearance
• Oil spill mitigation Plan
• Project area is beyond of requirement of CRZ Clearance. This is not under CRZ category
• Checking whether clearance of Pollution Control Board is required or not from PCB office
• Oil spill mitigation plan need to be submitted at the time of starting of the project
8 Ujjal Kumar Mukhopadhay
WBPCB
PCB clearance for construction on river front & operating vessels.
Kolkata Port Trust is the final authority for any clearance of construction on river front &operating vessels.
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Sl. No.
Name and Designation Department Concerns Raised Mitigation measures required
Chief Scientist
Table 5-3: Consultation meetings at the Jetties (Commuters & Jetty workers)
Sl. No.
Stakeholder Type
Concerns Raised Response and Mitigation measures suggested
1 Regular Commuters
• Gangway needs to be widened
• To provide shade on the gangway
• The height difference of the ferry and the pontoon to be reduced
• Separate corridor for elderly and physically challenged travelers
• Proper signboards regarding the route of the ferry
• Proper announcement system
• Electronic display system at the terminals
• Proper washroom facility on the jetty
• New structures/ are proposed to have wider gangway
• Construction of new and proper washrooms and drinking water facility are also proposed
• Special design of the gangway to cater to the elderly and the physically challenged people
• Electronic display system is also being proposed at the sites
2 Occasional Commuters
• Proper signboards regarding the route of the ferry
• Proper announcement system
• Electronic display system at the terminals
• Proper washroom facility on the jetty
• Washroom facility on the vessels
• New structures/ are proposed to have wider gangway
• Construction of new and proper washrooms and drinking water facility are also proposed
• Special design of the gangway to cater to the elderly and the physically challenged people
• Electronic display system is also being proposed at the sites
3 Shopkeepers • Proper space for the shops and washroom to be properly maintained
• If the jetty services are upgraded, it will be a better place for them to run business as the jetties will attract more commuters
• Construction of new and proper washrooms and drinking water facility are also proposed
• Temporary relocation plans to be discussed and disclosed
4 Site Workers
• Proper sitting arrangements for the on-site workers
• Proper washrooms
• Automatic ticketing system
• Proper signboards regarding the route of the ferry
• Proper announcement system
• Electronic display system at the terminals
• Construction of new and proper washrooms and drinking water facility are also proposed
• Proper sitting arrangements will be taken care of
• Electronic display system is also being proposed at the sites
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5.3.5 The local Governing bodies
The major governing bodies in this case are Kolkata Municipal Corporation (KMC), Kolkata
Metropolitan Development Authority (KMDA), West Bengal Transport Corporation (WBTC)
and Kolkata Port Trust (KoPT). After consultation with the concerned authorities, the various
issues like waste disposal (solid and liquid wastes) and the contingency plan was discussed.
• KMC collects the solid waste from the vessels daily from designated places along the
35 ghats located along the Hooghly River.
• The liquid waste was disposed directly into the river without any treatment.
• Festive seasons; they also mentioned that they have taken initiative to clean up the
river after the idol immersion during the festive season. This is a routine religious
happening every year not related to project (Prevailing issue to resolve). Since larger
community issues (beyond the size and scope of the project) are involved this is not in
the purview of the project.
5.3.6 The shop owners
There were a few shops around the jetty area.
• The shop owners earn their livelihood by selling goods there.
• They also complained of the rush hour pressure at the entrance of the jetties.
• They wanted the sites to be more developed so that more commuters could be
accommodated which will mean higher income for them as well.
5.3.7 Other beneficiaries
Other beneficiaries include the local people, who will be benefitted due to the development.
The local transport system include in to auto rickshaw, cycle rickshaw, etc., who will carry
passengers from the jetty terminals to the main road in many of the cases. Overall by this
development everyone in the locality will be benefitted.
Jetty Beggars: As the government and various agencies are working for the welfare of people,
it is necessary to rehabilitate the permanently occupied Land side beggars by giving suitable
livelihood opportunities in the waterways sector for a descent earning.
5.4 Disclosure of Project Information
PMU will ensure that relevant information about environmental and social safeguard issues is
made available in a timely manner, in an accessible place, and in a form and language(s)
understandable to the public and other stakeholders. The purpose of such disclosure is that
the public can provide meaningful inputs into project / subproject design and implementation.
5.4.1 At the State Level
This ESMF and the entire subproject ESIAs / ESMPs will be disclosed at the state level in the
project website. Further, the executive summary of this ESMF will be available in English and
translated in Bangla. This will also be available as an easy to download document in the project
website. The website disclosure will be kept up-to-date throughout the project implementation.
In addition, the ESMF and ESIAs / ESMPs (in hard copy) will be made available for public
access at the local body authority offices of each of the jetty locations, and also at the jetty
location itself. Also, the documents will be circulated to all stakeholder departments (like
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Irrigation and Waterways, KoPT, PCB, UDMA, Fisheries and IWAI.). The Draft ESMF is
anticipated to be disclosed by February 20th, 2020 and subsequently the Final ESMF by
November 20th, 2020.
5.4.2 On World Bank’s External Website
This ESMF and the entire subproject ESIAs / ESMPs will be disclosed on World Bank’s
external website. ESMF will be disclosed and the resulting management plans shall also be
disclosed as the project progresses.
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6 Environmental Impacts and Mitigation measures
6.1 Environmental and Social Management Plan
Further to the site visits and understanding of the project activities and as a part of the ESMF,
it is necessary to formulate possible and probable identification of impacts and the proposed
mitigation measures. This has been summarized and provided in the Environmental and Social
Management Plan (ESMP) Table 6-1. The major potential environmental impacts identified
include handling/disposal of solid and liquid wastes, impacts to water quality because of oil
leakages, increased noise levels, impact on air quality, social and livelihood impacts on
commuter-centric facilities at the jetty locations, and impacts on cultural heritage. The
Environmental and Social Management Plan, Table 6-1, provides mitigation measures. The
Appendix 10 provides more detailed procedures for chance findings to mitigate impacts on
cultural heritages.
Detailed ESIA and ESMP preparation: In addition of this ESMF, which will be used to screen
all sub-projects, an ESIA/ESMP will be prepared for activities that will be implemented in the
first year of the project. Further, for sub-projects that require ESIAs, a cumulative impact
assessment should be included as part of the ESIA. As described above, there were rare
occurrences of Dolphins in the project areas. As a precaution, all ESIAs to be prepared should
include detail and scientific information on the availability of dolphins and other aquatic fauna
and suggest mitigation measures to avoid any adverse impacts.
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Table 6-1: Environmental and Social Management Plan
Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
Construction Stage
Vessel / Ferries
Pontoon /
Gangway
manufacturing
Enhancing the
WBSTC’s
maintenance
workshops
Air pollution
• Welding, Surface
Preparation, Painting,
etc. causing air
emissions
• Yard works causing
dust emissions
• Diesel Generator (DG)
sets causing
emissions
− Store and handle the welding gas, paints and other chemicals
according to applicable guidelines
− Check gas cylinders regularly to avoid leakages
− Use vacuum floor cleaners for abrasive material recovery
− Dispose waste paint in the designated waste disposal facility
− Use airless or high volume low pressure spray guns to reduce
overspray
− Use only Volatile Organic Compounds (VOC) free paints
− Use airless high pressure equipment for drying metal plates to
control fugitive emissions from surfaces
− Use water soluble fluids instead of oil-based fluids
− Ensure that surface preparation works are controlled; indoors or
cordon the work area with steel/plastic/fabric to help minimize
dispersion of dust and grit during surface preparation works
− Provide basic training/awareness on air pollution management
to the work force
− Provide workers exposed to emissions with proper Personal
Protective Equipment (PPE).
− Ensure that Diesel Generator (DG) set, if to be used, has
adequate stack height and acoustic enclosures
Parameters to monitor
include regular
monitoring of air quality
for all 12 air quality
parameters as specified
in the ESMF Appendix
1 to gauge air pollution
from regular sources
(DG), fugitive sources
and occupational health
arising from air
pollutants (VOCs).
Manufacturing
Contractor
PMU – monitoring of the
activities
Noise levels
− Noise emissions from
manufacturing related
activities
− Noise due to activities
like loading/unloading
− Maintain occupational noise exposure to the workers in the form
of 8 hourly time weighted average within the prescribed OSHA
standard limits
−
− Provide workers exposed to excessive noise with appropriate
PPE including ear plugs, muffs, etc
Parameters to monitor
include noise levels
within the premises and
occupational health
arising from exposure to
noise (regular and
Manufacturing
Contractor
PMU – monitoring of the
activities
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
of steel plates and other
materials at the building
yards
− Noise emissions from
DG sets, if to be used
− Ensure Diesel Generator (DG) set, if used, have adequate stack
height and acoustic enclosures to minimise noise levels
impact noise) for all four
categories of noise
zones as specified in
Appendix 1 for Noise
pollution.
Water Quality
− Water pollution
resulting from
manufacturing related
activities (mainly in
case of any runoff from
the yards, oil spills into
the water body, etc.)
− Increase in turbidity
− Change in water quality
due to aqueous
discharges
− Avoid spillage of pollutants like oils, fuels and grease etc. into
the water body
− Ensure that oil spill control/collection equipment is available at
vessel yards
− Clean up any spills in the yard area immediately to avoid runoff
into the water body
− Store contaminated soils, if any, properly in a covered area at
the site before disposing it off-site through authorised vendors
− Avoid any indiscriminate dumping of wastes
− Do not dump manufacturing wastes/debris into the water body,
or in areas which can affect the flow of water or even cause
reduction in width of the river
− Do not store oils / fuels near the water body
− Ensure that sites for disposal of manufacturing wastes/debris
are identified and approved by authorized representatives prior
to commencement of the manufacturing activities
All water quality
parameters provided in
Appendix 1 to be
monitored. This
includes river water
quality in the immediate
precincts and effluent
discharge quality into
the drains or river for all
class of water.
Manufacturing
Contractor
PMU – monitoring of the
activities
Impacts Due to Solid Waste
− Waste generation due
to manufacturing
activities
− Solid waste not
handled properly at the
yards will be a concern
and lead to pollution
− Ensure proper disposal of solid wastes so that it does not pose
hazards to water, soil as well as health & safety issues
− Store all hazardous materials (including paints & solvents),
chemicals, etc. appropriately in designated areas
− Handle with care all vessel insulation materials like glass wool
as these are potentially hazardous substances
− Ensure that solid waste generated shall be collected and stored
in an organised manner at the site
Parameters to monitor
include handling,
storage and disposal of
hazardous waste and
ensuring no waste is
disposed in to the drains
or river.
Manufacturing
Contractor
PMU – monitoring of the
activities
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
issues (water pollution,
soil contamination,
health & safety issues,
etc.)
− Make necessary arrangements to dispose the accumulated solid
waste from the site in an appropriate manner through authorized
vendors
− Ensure that the collection, storage and disposal of
solid/hazardous waste shall be carried out as per Rules.3
− Separate the storage of hazardous and non-hazardous solid
waste storage area shall be provided at the facility for storage of
hazardous/solid wastes
Soil Quality
− Likely soil
contamination resulting
from manufacturing
related activities
(mainly in case of oil
spills onto the soil, river
banks, etc.)
− Impacts due to disposal
of solid waste
− Make available oil spill control/collection equipment at vessel
yards; any spills at yard area shall be cleaned up immediately to
avoid likely contamination of the soil
− Store contaminated soils, if any, shall properly at the site before
disposing it off-site through authorised vendors
− Ensure no Indiscriminate dumping of wastes at all costs
− Do not dump or leave manufacturing wastes/debris unattended
in the open yard areas
− Store and place oils/fuels in designated areas to avoid spills onto
the soil
− Store hazardous wastes like used oil in tight containers and on
paved surfaces in isolated location to prevent its spillage and
contamination of soil.
− Ensure no deviations from the hazardous waste management
rules shall be enforced
− Provide Waste collection facilities at the work areas
All six parameters to
monitor evidence of soil/
land contamination (e.g.
oil/waste spillages) in
the premises as per
standard soil quality
standards provided in
Appendix 1.
Manufacturing
Contractor
PMU – monitoring of the
activities
− 3 Hazardous Waste Management & Handling Rules, 2016
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
Minor works for
installation of the
pontoons and
gangways
Repairs at the jetty
locations
Civil works at the
concrete link
platforms
Dismantling of
existing structures,
if any
Construction of
new jetties &
Renovation of
existing jetties
Construction of
LCT jetties with RO
RO vessel
Construction of
Ferry Terminals at
selected ferry
points
Debris waste − Minimise (or dispose off), debris arising out of construction
activities involving alterations in the local physiographic and
drainage patterns, especially when activities are near water
bodies.
Parameters to monitor
include evidence of
debris waste in the river.
Construction Contractor
PMU
Soil Quality
− Soil contamination due
to construction works
− Oil leaks from vehicles,
construction
equipment’s, concrete
mixers, etc.
− Should not dispose construction waste debris, if any, at the river
banks and should not be left unmanaged at the project site
− Enforce Hazardous waste management rules
− Clean up Oil spills, if any, onto the river banks during
construction immediately; Dispose off contaminated soils
appropriately
− Make sure that good practices for solid waste management shall
be in place
− Give general awareness to workforce not to dispose any waste
materials onto river banks
− Provide waste collection facilities at jetty locations
Parameters to monitor
include evidence of
soil/land contamination
(e.g. oil/waste spillages)
in the premises.
Construction Contractor
PMU
Air Quality
− Emissions / dust due to
site clearance works,
vehicular movements,
transport of materials,
use of concrete mixers,
etc.
− Regulate or control movement of construction materials and
workers to the project site by using water transport mode
(ferries/boats)
− Regulate movement of materials during non-peak hours and
during peak hours
− Provide dust covers (tarpaulins, etc.) for Trucks/vehicles, as
well as boats/vessels, used for transporting materials to
minimize dust emissions
− Periodically wash to remove all accumulated dirt/waste from
construction equipment and transport vehicles
− Regularly clear all construction debris from the site
− Ensure that (Contractor)that concrete mixer plants, if operating
at the sites, are away from residential areas
All 12 Parameters to be
monitored (see
Appendix 1) include air
pollution from regular
sources - Diesel
Generator (DG), fugitive
sources and
occupational health
arising from air
pollutants such as
Volatile Organic
Compounds (VOCs).
Construction Contractor
PMU
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
Ancillary
infrastructure
Construction of
parking facility for
vessels and yachts
Construction of a
training institute for
vessel operators
− Provide Pollution Under Control (PUC) certificate for Contractors
equipment’s and machinery as per prevalent norms during
construction.
− Do not permit Idling of construction vehicles/equipment when
they are being loaded/unloaded or not in active use
− Use oow emission construction vehicles/equipment’s for all
operations
− Grow native species of plantation at the river banks as a
longterm approach
−
Noise Levels/Quality
− Increased noise levels
due to movement of
vehicles, pile driving
activities (at locations
where concrete piling is
needed), other
construction and
installation works
− Use well-maintained construction equipment, which meets
regulatory standards for source noise levels
− Orient equipment emitting high noise, wherever possible, so that
the noise is directed away from sensitive receptors and provide
noise shields (like a physical barrier, etc.)
− Do not allow use Machineries during night time
− Restrict all construction activities that will generate disturbing
sounds to normal working hours
− Provide noise shields around them to the main stationary noise
producing sources such as generator sets
− Provide noise protection personal protection equipment
(earplugs, ear muffs etc.) to those working very close to the
noise generating machinery
Parameters to monitor
include noise levels for
all four category/or
zones provided in
Appendix 1 within the
premises and
occupational health
arising from exposure to
noise (regular and
impact noise).
Construction Contractor
PMU
Water Quality/Resources
− Change in water quality
due to aqueous
discharges
− Increase in turbidity
− No vehicle entry to water body will be permitted
− Use PUC certified vehicles only
− Restrict total number of vehicles to minimum
− Ensure good practices and take precautions to minimize the
risks of spillage of pollutants like oils, fuels, grease, etc. into the
water body
Parameters to monitor
include river water
quality (as per
Appendix 1) in the
immediate precincts
and ensure no
Construction Contractor
PMU
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
− Spill of Bentonite Clay
during pile driving
− Ensure Oil spill control/collection equipment’s are available at
the project sites
− Operate all activities on an impermeable Cement Concrete (CC)
platform and collection and disposal of POL waste thus
precipitated to the local PCB approved vendors
− Indiscriminate dumping of wastes will not be permitted under any
circumstance’s
− Do not dump Construction debris into the water body, or dumped
in areas which can affect the flow of water or even cause
reduction in width of the river
− No clearing of vegetation will be permitted
− Do not establish/locate Construction mixers or other heavy
machinery near water bodies
− Identify and approve Sites for disposal of construction and
demolition wastes by authorized representatives prior to
commencement of construction activities
− Construction works of piers, where applicable, shall be taken up
during lean flow periods to minimize impacts
− Recirculate/Reuse bentonite clay and adopt better construction
techniques to minimise spillage into water bodies
− Conduct necessary training(s) to provide instruction for workers
working in water areas to prevent/minimise issues of
contamination
additional effluent
discharges into the river
due to construction
activities.
Land Acquisition,
Displacement and other
social impacts
− Proposed development
may involve land
acquisition
− No land acquisition is involved; hence no compensations for land
is involved
− In case of any unavoidable land acquisition issues LA Act will be
applicable and the compensation will be provided as per the
Entitlement Matrix prepared for the project as per the provisions
As discussed in the RPF PMU
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Environmental Impacts and Mitigation measures Page 67
Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
− Temporary impacts to
vendors/squatters
during construction
activities at the jetty
locations
− Cultural property
impacts and other
social impacts
in RPF. Compensate Temporary impacts of about 13 petty
vendors (total in all jetties)
− Provide appropriate compensation to the impacted persons as
per provisions mentioned in the RPF
− Rehabilitate or compensate for all impacted cultural properties
as per the provisions of RPF
Felling of trees − Do not permit tree-cutting other than those required by design
by better planning and designing
− Carry out Tree-transplanting wherever feasible
− Plant Compensatory trees on land in the vicinity
− Ensure survival of trees by proper maintenance.
Parameters to include
evidence of tree-felling
that is not permitted
Construction Contractor
PMU
Turnstile Gates
Electronic Smart
Ticketing Gates at
40 Nos. Ferry
Points
No onsite impacts; Waste
and debris generation
impacts in the supplier’s
manufacturing facility.
− Ensure proper E&SH management at their manufacturing facility
by necessary provisions built into the goods procurement
contract.
Nil Supplier
PMU
All activities Health & Safety –
Construction worker and
community
− Create awareness on OHS during. Site meetings
− Provide safety gadgets for all workers engaged in places of work
hazards with appropriate PPE (protective foot wear, helmets,
gloves, earplugs, safety belt when working at higher platforms,
face masks, etc.)
− Ensure Facility management to the PPE used at all times as per
the work situation
− Make available facilities like first aid it shall be well stocked and
easily accessible to all
− Comply with all site rules and regulations.
Parameters include H &
S records of site
meetings, near miss
and accident reports
Construction
Contractors
PMU
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
− Ensure suitable transport facility to take any injured/sick worker
to nearest hospital immediately
− Ensure facilities for safe potable water supply to the workers on
site, adequate sanitation facilities shall be made available at the
workplace/yards
− Ensure all transportation, handling and storage of hazardous
materials handled by safely by experienced/trained personnel
− Post Safety signs at facility as per the need
− Provide adequate Facility and adequate provisions of fire safety
equipment’s/measures spread throughout the facility
− Make sure that Always kept clear of
materials/equipment’s/debris, etc. at entry and exit points
− Maintain all work areas clean and provided with optimum lighting
− Conduct regular training sessions at the workplace to ensure all
workers are aware of general safety measures, awareness on
safe working practices, explaining clear procedures, etc.
− shall be Provide Workforce all facilities such as health check-ups
− Strictly follow the provisions of statutory Child Labor Act by the
yard management .
− Conform to the relevant Indian Standard Code for All
machines/equipment’s to be used at the manufacturing facilities
shall; be kept in good working condition, be regularly inspected
and properly maintained as per IS provision; Ensure safety
features of equipment and machines are functional with belts
adequately guarded
− Demarcate all construction work zones and maintain strict
adherence so that no community members are exposed to
construction hazards and risks
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
− Report and investigate any near misses, accidents and injuries
and record remediation actions to avoid future occurrences
− Apply sanctions where safety procedures are not adhered to.
− Monitor all parameters that include the conduct safety
awareness sessions, the upkeep / condition of the on board
safety provisions, the occurrence of near miss and safety
incidents, and preventive and corrective actions taken
Public Safety and security − Complete works on exposed trenches and earth materials
before new earth dug and trenches are created.
− Avoid inquisitive trespassers especially children by adequately
hoarded off work areas
− Post Warning signs around work areas to discourage
trespassers and inform the public of the hazard
− Maintain adequate security at construction sites to avoid pilfering
or vandalising of property by contractors
− Ensure Visibility in the night time by providing adequate lighting
− Equip vehicles with reflectors and adequate signalling during
works
− Ensure safety features of equipment and vehicles are functional
− Discuss works procedures to be designed with workers before
works commence each day to minimize accidents with
communities.
Parameters include
community H & S
records of site
meetings, near miss
and accident reports
Contractors
PMU
− Ensure collaboration with the KMA / KMDA so that the highest
standards are implemented for the road cutting and
reinstatement.
− Prevent blind encroachment by consultation with utility providers
to confirm location of their respective assets (pipelines, cables)
within the project corridor
NA NA
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
− Collaborate with the engineers of the utility providers to ensure
the most appropriate measures are taken to safeguard the
integrity of the pipelines/cables. Measures to be implemented
include:
− Avoiding the encroachment on the pipelines or cables
− Inform the utility providers and the KMA / KMDA of any damaged
pipeline or cable
− Repair Promptly any damaged pipelines or cables
− Relocate pipelines or cables to safe places
Limited dredging impacts
when works are carried out
alongside the river
− Test any river sediment material generated at all the dredging
sites to ensure there is no contamination;
− If the dredged material is not contaminated, it will be used for
rising of the terminal sites. Fill sediments in bunded areas to
avoid sediment laden runoff.
− If suitable and there is a demand, the excess dredged material
will be used for other beneficial purposes such as rising of public
lands and selling to the willing buyers after an end user
agreement/declaration.
− If the dredged material is contaminated, then it will be collected,
stored and disposed in accordance with hazardous waste
management requirements with the advice/knowledge of the
Local PCB.
− Suspended sediment concentrations due to dredging activities
should not exceed 4,000 mg/l
− Dispose all excess material in the river through submerged and
diffused discharge (to minimize the extent of sedimentation
areas) away from the navigation channels if that is the only
feasible option
Parameters include
instances of dredging,
quantity of dredged
material and quality of
dredged material. The
quality of dredged
material will be
ascertained by chemical
tests for heavy metals
and pesticide content.
Contractors
PMU
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
Managing Labour Influx − Main contractor will maintain separate registers for migrant
labour as per the Migrant Labour Act on all aspects.
− Compile information on place of origin, contact details, next of
kin details and other information to the nearest police station to
the place of work.
− Ensure that a labour code of conduct to be signed by the main
contractor and all the sub-contractors.
− Ensure that all migrant labour have individual contracts as per
the Labour code 2016, e.g. working hours, wages and conditions
− Treat all migrant labour in line / consistent with the other labour
including access to the GRM established for labour
− Address threats either to the migrant labour or from migrant
labour due to cultural differences in an amicable manner.
− Ensure no gender based violence in relation to all dealings with
the migrant labour.
Parameters to monitor
include Labour influx
− Local labourer
− Migrant labour
− Code of conduct
− Grievance
redressal
Cultural Heritage impacts − Apply chance find procedures in consultation with relevant
authorities (as described in Appendix 10).
− Consult with local community and provide for any cultural use as
per the community practices in the river
NA Contractors
PMU
Impacts in the contractor
camps
− Provide adequate sanitation facilities in line with Government
regulations
− Ensure Proper housekeeping
− Provide first aid boxes with required items
NA Contractors
PMU
Land acquisition and
compensation issues
− Ensure that the LA is done in line with the RPF
− Ensure fair and adequate compensation is paid to all affected
persons prior to commencement of construction activities as per
the provisions of the RPF
− Use RPF and GRM already prepared to address the relevant
issues
NA PMU (Social
Development
Specialist)
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
Maintaining Livelihoods − Ensure appropriate compensations are paid to PAPs as defined
in the RPF;
− Provide employment and other opportunities to local
communities as much as possible
NA PMU (Social
Development
Specialist)
−
Operational Stage
Vessel Operation Potential impacts on air,
noise, water, soil
environment, aquatic life
(rarely envisaged), safety
aspects, etc.
− Excessive noise from
vessel engine
operations
− Emissions from vessel
engine operations
− Oil/fuel spills including
during fueling, fire
accidents, vessel
grounding
− Bilge water from the
vessels if not handled
appropriately
− Sewage disposal into
water body from
vessels
− Make sure that the vessels have facilities for Bilge Water Holding
and are supported with necessary pump system to pump it to the
receiving facility at the terminals
− Ensure that the terminals have adequate provisions for receipt of
the bilge water from the vessels which shall then be disposed off-
site appropriately. Vessels shall be fitted with Bio Toilet facilities.
− Provide Sewage/waste collection facilities at the terminals which
can collect sewage/waste from the vessels and dispose it
appropriately
− Carry out periodic maintenance works for the engines and overall
vessels as per the requirements to ensure efficient operations
and control/minimise of any pollution from engine emissions
− Provide appropriate sound proofing for Vessel engine room so
that the engine noise is curbed
− Appropriate facilities shall be provided on board the vessels for
safe storage/handling of fuels, oils, any other hazardous
materials
− Provide all safety provisions in the Vessels for necessary safety
provisions as per navigational requirements (life buoys, safety
vests, etc.)
− Vessel operators shall be well trained and have necessary
certifications/licenses to operate the vessels
Air/noise/water quality
monitoring shall be
carried out periodically
Parameters to monitor
include fuel use &
efficiency levels, air
emissions from the
vessels, noise level of
the engines, solid waste
storage & disposal,
toilet gray and black
water storage &
disposal, bilge disposal
Ferry / Vessel
Operators
PMU
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
− Sewage disposal from
toilet facilities at jetty
locations
− Impacts to aquatic life
(rarely envisaged)
− Waste dumping into the
water body by
commuters/ferry
operators
− Safety issues if there is
uncontrolled movement
of commuters/locals at
Jetties, Pontoons,
Gangways
− Over loading of the
vessels
−
− Vessels are suggested to have mechanisms like sound emitting
devices in waters which will alert fishes of approaching vessels
− Fuel for vessels shall be done with proper care to avoid spills
− Vessels shall have necessary oil spill control/collection systems;
spill kits shall also be made available at fuelling locations.
− Provide appropriate oil spill control/collection equipment’s at
Jetty locations
− Ensure controlled /disciplined entry/exit from/to the vessels
− Waiting on pontoons/gangways shall not be permitted
− Once vessel leaves, commuters for next vessel shall stand
behind a gate at jetty; gate shall be opened only after a vessel
arrives and commuters from it have alighted and left the jetty
− Over loading of the vessels shall not be allowed
−
Potential impacts on
dolphins, which can be
disturbance, injury and
death because of
vessel movements
- Make aware all vessels operators and all employee
and staff that no dolphin should be harmed as a result
of vessel operations
- Create further awareness among the fishing
community to reduce and minimize impacts
- Install warning signs, posters and other displays
wherever potential for dolphin movement exists.
- Install propeller guards, if required, to prevent injury
and death of dolphins and other aquatic fauna when
Awareness training
sessions and material
Accident reports
Vessel operators
PMU
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Type of Activity Impacts Mitigation Measures Monitoring
Measures
Responsible Agency
for Implementation
and Monitoring
transporting, passengers, construction material and
workers
- Reduce vessel speed, avoid using high beam light
and minimize sounds when dolphins are sighted
- Report immediately in case any accidents (causing
injury or death) pertaining to dolphin
6.2 Prevailing Conditions/Issues and Scope for Improvement
Although there are lot of good practices seen at many of the jetty locations, there are also too many bad/poor practices prevailing. Some of them
are not necessarily directly related to the proposed development activities/existing jetty operations. However, this can be considered as scope for
improvements in future where this can help as a base for subsequent planning purposes by relevant authorities. Some such practices with scope
of improvement are listed in Table 6-2.
Table 6-2 Prevailing Conditions/Concerns and Scope for Improvement
S. No. Prevailing Practices/(Poor Practices/Concerns) Suggestions/Scope for Improvement
1. No proper toilet facilities, no facility for lost &
found/cloak room, no proper waiting areas
• Suggested to have two toilets each for men and women; always one can be operated and other kept
on stand-by to be used when the operational one is closed for any reason(s)
• Well-designed jetty area with facilities like lost &found, cloak room, proper waiting areas, etc. shall be
provided at all locations
2. Difficulties faced by physically challenged
passengers to use the jetty and ferry services
• Provide passenger amenities for such physically challenged persons (e.g. wheel chair assistance,
special assistance at jetties by the operators, for these passengers) and address design stage issues
for physically challenged persons.
3. Improving aesthetics at the jetty locations • Landscaping can be provided at the jetty locations/along the banks
4. Safety concerns at the pontoons/gangways
Lack of proper facilities for operators at
pontoons/vessels
• Introduce pontoon railing that can be lifted “up and down” as and when required
• Rain/Heat shelters from sunlight may be provided
• Floor sealing mats (e.g. coir mats) may be provided along the gangway
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S. No. Prevailing Practices/(Poor Practices/Concerns) Suggestions/Scope for Improvement
• Seating/shade facilities may be provided on the pontoon (only) to be used by the operators stationed
on the pontoons
5. Adequate training to operators/Jalsathies; staff
need adequate benefits
• Provide adequate training to operators/Jalsathies, need skill improvement
• Adequate benefits shall be provided to the staff (insurance, days-off, etc.)
6. Wastewater discharge into the river from the banks
(not vessel operation related)
• Sewerage treatment facilities need to be introduced to treat to effluent discharge before discharge into
the water bodies
7. Fuelling operations for the vessels (inadequate
facilities)
• More fuelling stations shall be provided; floating fuelling stations may be looked into
• Stations shall be equipped to handle fuel spills
8. Small scale/unorganized fishing activities being
carried out at jetty locations
• These activities shall be regularised by providing licences
• Vending activities on the pontoons/gangways shall not be entertained
9. Some jetty locations have better facilities as
compared to others
• A model jetty with concept of integrated facilities (waiting area, ticket counter, toilets, etc.) can be
introduced and replicated at all locations
10. Poorly operated commercial activities
(vendors/squatters) at the jetty areas; mostly
unhygienic eateries, poor quality of products
• Need to organize such activities to make it passenger/user friendly
• With more number of passengers expected after up gradation of the existing facilities through this
proposed development, the vendors/squatters are expected to have more incomes and by which it
could be expected that they improve the quality of services they are providing with aim to further
improve their business
• Local governing bodies shall monitor these activities
11. Lack of ownership at the operations and entire
spectrum of the activities involved
• Complete ownership need to be taken up; a sense of pride need to be created (my country/my state/my
jetty/my health/my safety feelings required to improve the situation)
• Initiatives like launch of a program “Kolkata Jetties our pride” may be thought of
• Each jetty facility need to have a Terminal Incharge/Officer
12. Terms and conditions for lease operations • Leasing conditions must include safety, health and environment
6.3 Cumulative Impact Assessment (CIA)
Cumulative impact assessment (CIA) assesses the environmental and social impacts that result from the incremental impacts of one action/activity when added to past, present, and reasonably foreseeable future actions/activities. Given the extensive nature of the
assessment, CIA will focus on Valued Ecosystem Components (VECs). Thus, CIA that would have to be considered in the context of the Hooghly
river are cultural aspects of the ecosystem services, the physical environment and the immediate socio-economic surroundings. No standalone
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CIA is required for the proposed project. However, as part of sub-project ESIAs, a CIA will have to be conducted. It will be explicitly reported as
a chapter in the ESIAs, and additional mitigation measures, if any, will be included in the mitigation measures and the ESMP. CIA preparation in
this project should build-up on CIAs prepared for similar projects in the project areas.
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7 Implementation Arrangements
A High-level Project Steering Committee headed by Chief Secretary will be the apex Body.
The West Bengal Transport Infrastructure Development Corporation (WBTIDC) will be the
Project Management Unit (PMU). The Department of Industries, Commerce & Enterprises will
lead the development of Logistics Master Plan and other related developments. The Urban
Development Department shall lead for planning initiatives, including the spatial development
strategy and the comprehensive mobility plan.
7.1 Institutional set-up for the project
The proposed permanent overall institutional Framework for the WB Transport Infrastructure
Development Corporation is provided in Figure 7-1 wherein in addition to Road safety cell a
waterways cell is also proposed. This can be same as that of PMU.
Figure 7-1: Overall institutional Framework for WBTIDCL
7.2 Institutional Strengthening and Business Planning for Inland Water
Sector (ISBP)
This will include strengthening the planning process, improving inter-agency decision-making
and supporting the modernization of the IWT system. The nodal agency for this activity will be
the Transport Department. Shortly an agency will be entrusted to look after this work for a
period of three years. The ISBP agency will have a dedicated Environmental and Social expert
to look after the Institutional strengthening part of the waterways sector.
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The ISBP Environmental and Social expert will report to environmental and social experts of
PMU for Institutional strengthening, training and capacity building.
7.2.1 Project Management Unit (PMU)
The proposed Environment, Social and Safety Cell (as shown in Figure 7-1:) in sync with the
Environmental and Social Specialists of WBTIDCL will be the PMU initially for the
implementation of this (WBIWTLSD) Waterways project. The Project Management Unit (PMU)
under the West Bengal Transport Infrastructure Development Corporation Limited (WBTIDCL)
will be responsible for ensuring that this ESMF is adhered during this project implementation.
Figure 7-2 presents the PMU’s institutional set-up which will be linked to the overall institutional
framework of WBTIDCL to the proposed Environment, Social and Safety Cell (Figure 7-1:).
Figure 7-2: PMU's Institutional Set Up
The two specialists will coordinate with the proposed Environment, Social and Safety Cell, and
also with the technical and procurement officers of the PMU to ensure that the ESMF
requirements are adequately incorporated in the various activities that have been proposed.
The Project Director (PD) will have the overall responsibility whereas a dedicated
Environmental Specialist and Social Development Expert will have a day-to-day
implementation responsibility. Moreover they will coordinate with various agencies responsible
for the implementation of the project as indicated in Table 7-1.
Table 7-1: Project Implementation arrangements
Project Management Unit (PMU) Agencies for implementation of the
WBTLSD project
Project Director
(PD)
Environment Specialist 1. ISBP consultants
2. ESIA/.ESMF consultants
3. Contractors
4. Supervision consultants
5. PMC consultants
Social Development Expert
On environmental and social aspects, the five agencies will report to the Environmental and
social experts for implementation of all ESMP measures who in turn will report to the Project
Director. With environmental and social staff in all agencies, the planned implementation and
reporting will be an effective working arrangement.
The specialists will work closely with the contractors and consultants for the day-to-day
implementation aspects and associated safeguards compliance. They will monitor the portfolio
of subprojects financed under the projects on safeguards. They will ensure compliance to both
the national and state clearances, as well as the World Bank requirements. They will prepare
a quarterly progress report wherein they will document the progress with regard to safeguards
implementation.
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On an annual basis, the specialists will engage in conducting an ESMF audit with the support
of an external agency or individual. Whereas the entire Category A subprojects will be covered,
a sample of Category B subprojects will also be covered as a part of the audit. Through these
third party audits, the adherence to World Bank’s safeguard requirements will be ensured.
The specialists will also arrange to conduct training and capacity-building initiatives to build
awareness, knowledge and skills of PMU, consultants and contractors on an ongoing basis.
Here again, the specialists will engage external environmental and social consultants on a
need basis to support the capacity building efforts.
It is also necessary to have a permanent organizational set up charged with the task of
ensuring its effective implementation of mitigation measures and to conduct environmental
monitoring. The major duties and responsibilities of Environment Management Unit (EMU) are:
• To implement the environmental management plan
• To assure regulatory compliance with all relevant rules and regulations
• To ensure regular operation and maintenance of pollution control devices
• To minimize environmental impacts of operations as by strict adherence to the ESMP
• To initiate environmental monitoring as per approved schedule
• Review and interpretation of monitoring as per approved schedule
• Review and interpretation of monitoring results and corrective measures in case
monitored results are above the specified limit
• Maintain documentation of good environmental practices and applicable environmental
laws as ready reference
• Maintain environmental related records
• Coordination with regulatory agencies, external consultant, monitoring laboratories
• Maintain log of public complain and the action taken
Record keeping: The proposed environmental management Unit (EMU) should have all basic
record keeping facilities such as:
• Hard ware/software facilities,
• Adequate space,
• Vehicle (transport) and
• Basic furniture and
• All simple instruments such as Good mobile Phone (GPS, camera, Noise metre etc.)
The EMU should have all basic environmental management data of the project that includes
but not limited to the following
• Environmental Impact Assessment Reports (both well preserved soft and hard copy)
• All valid and up to date environmental clearance and consent papers
• All latest Environmental legislations, policies, codes and manuals for ready references
• A list of consultants on environmental management need to be kept with yearly revision
of the list. This will help to receive proper advice in case of an emergency or a
requirement and also to implement day to day environmental management activities.
Over a period of time a system to understand and absorb the new revisions and changes in
the environmental requirements and practices are to be established. This can only be achieved
by regular training and genuine capacity building initiatives. The organizational set up for
Environmental Management Unit (EMU) is given as Audits and Inspections.
In addition, the Department shall be responsible for implementing Compliance Assurance
activities, namely environmental and social audits. Internal audits and reviews of
environmental and social procedures shall be conducted annually. During these audits any
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change to the environment wholly or partially is identified, evaluated and equally corrective
actions are taken to better the environmental performance.
A vital part of EHS practice is to learn from experience, using it as basis to improve the system.
To this effect, periodic inspections and record keeping provides a measure of how effective
programs are and facilitates identification of areas where improvement will be necessary.
Environmental inspections consist of examining all activities and documenting those actions
that are carried out in compliance with environmental clearances, specifications relating to
environmental protection, and mitigation plans approved.
7.2.2 Contractors
The contractors will be responsible for ensuring the effective implementation of the ESMP
requirements at the subproject level. These will be a part of the contract documents to which
they will have to adhere. As required, the contractor will assign one or two staff in each
subproject to ensure that ESHS requirements are met on a day-to-day basis. The assigned
staff will report to the PMU’s Environmental and Social Specialists on a monthly basis and
confirm compliance to the safeguard requirements.
7.2.3 Project Management / Supervision Consultants
If the project will engage project management / supervision consultants to oversee the
contractor on behalf of the PMU, there will be one engineer / officer in the consultants’ team to
oversee the day-to-day implementation of the ESMP measures in the different subprojects.
Lapses in implementation will be brought to the notice of the Environmental and Social experts
at PMU, which is to take necessary corrective and preventive action in consultation with the
respective contractor.
7.3 Training &Capacity Building
To ensure successful ESMF implementation, a series of orientation, capacity building and
training activities will be undertaken by the PMU with the contractors, consultants and other
stakeholders who are directly implementing or indirectly involved with these subprojects. The
following table provides the different types of training and capacity-building that will be carried
out:
Table 7-2: Training type, target groups, purpose and frequency
Sl.
No.
Training Required and Target
Group Purpose Frequency
1.
Environmental and social general
awareness and appreciation
workshop for senior management
To inform the senior management about
the importance and know how to
recognize the impacts that various funded
activities may have
½ day workshop
every 6 months
2.
ESMF implementation workshop
for subproject contractors and
subproject consultants
To ensure that all the stakeholders are
informed about the requirements of the
ESMF and know how to minimize the
environmental & social impacts that
various funded activities during
implementation.
½ day workshop
every 6 months
3. Subproject specific environmental
and social management training
To ensure that all the stakeholders are
informed about the particular
Immediately after the
award of the contract
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Sl.
No.
Training Required and Target
Group Purpose Frequency
for subproject beneficiaries,
contractors and consultants based
on the ESIAs & ESMPs
environmental and social impacts of their
subprojects and how these should be
mitigated.
and prior to initiating
construction
The training programmers will be practical and will include work with realistic case studies
based on the type of subprojects supported under the project. The training will cover the
following issues:
a. (GOI) National and World Bank requirements for environmental assessment;
b. Screening and scoping procedures; and
c. Main provisions of ESMPs for proposed subprojects, including mitigation and
monitoring requirements.
Such training will enable these target groups to recognize and assess the potential negative
environmental and social impacts and set of measures to mitigate them.
7.4 Monitoring and Supervision
At the construction and operation stages, monitoring and supervision of the environmental and
social management measures will be done. The monitoring and supervision will focus on
implementation of the ESMF/ESMP (Table 6-1) covering all activities (manufacturing yards,
waterside construction works as well as vessel operations). The monitoring and supervision
will also look into the facilities compliances with necessary local regulatory
permissions/conditions (e.g. conditions of Consent To Operate from the West Bengal Pollution
Control Board).This will be the responsibility of the PMU and undertaken on an ongoing basis.
The following will be done:
• PMU will monitor all subprojects that it finances to ensure conformity to safeguard
requirements during construction, operation and maintenance.
• PMU’s Environment and Social Development Experts will periodically visit the
subproject sites – particularly during construction - to confirm safeguard compliance.
• PMU’s Specialist will alert the Project Director if there are any deviations from
safeguard compliance. Necessary corrective and preventive action will be implemented
and confirmed. In extreme cases, due to contractor’s attitude and / or negligence, the
Project Director may delay disbursements until the safeguard compliance is ensured.
• On a quarterly basis, the PMU will provide a progress report to the World Bank
highlighting the positive aspects pertaining to ESMF implementation as well as the
areas that have to be improved.
• Further, during the Bank’s periodic safeguards supervision, the PMU will follow-up to
address any non-compliances observed.
7.5 Grievance Redressal Mechanism (GRM)
Grievance Redressal Mechanism is an integral part of the institutional arrangement in relation
to social safeguard issues. At present, there is no established grievance redressal mechanism
in PMU. Grievances related to employees and others are dealt on a case to case basis
depending upon the nature of grievances. Social safeguards related grievances are expected
from affected persons and other interested groups during the project implementation and
therefore, it is important to set up a GRM at PMU and site level for resolution of such
grievances. Anticipated grievances could be:
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• Environmental (e.g. air, noise and water pollution) and social (e.g. labor and community
safety) issues arising from the project activities,
• non-payment of resettlement and rehabilitation assistance,
• name of affected persons missing,
• affected persons missed out/ not enumerated during the survey,
• social category and vulnerability incorrect,
• difference in land area acquired/purchased and measured at site,
• type and use of land acquired/purchased not considered correctly,
• wrong measurement of structure/building affected,
• wrong valuation of structure/building,
• damage to adjoining property,
• Construction activities at the site, quality of works, safety, etc.
In view of the above, a Grievance Redressal Committee (GRC) will be constituted in the PMU
with the aim to resolve as many grievances as possible related to resettlement and
rehabilitation and land acquisition/purchase through consultations and negotiation. The GRC
will comprise of Seven (07) members. The details of Grievance Redressal Committee
members are provided in Table 7-3.
Table 7-3: Details of Grievance Redressal Committee Members
Sl.
No Designation Office Role
1 Project Director, PMU, WBTIDCL Chairperson
2 Representative of MD, WBTC Member
3 Representative of Chairman, KoPT Member
4 Representative of UD & MA Department UD &MA Dept. Member
5 Social Development Expert SDE, PMU, WBTIDCL Member
6 DG/Executive Engineer or his/her
representative Department -
PWD/Municipal Engineering Directorate/
District Engineer/ Zilla Parishad) Member
7 Municipal Corporator/councilor Representative of Gram Panchayat of the
concerned area Member
8 Representative of PAPs PAPs representative from sub projects Member
Complaint boxes will be placed at every jetty, which would be collected once a week by PMU.
Grievances received through other modes (postal, email, or over the phone) will be compiled.
A dedicated email and toll free phone number will be provided for receiving
grievances/complaints through these methods. Toll free phone number, email, and address of
PMU shall also be suitably displayed at entry and exit gates of ferry locations. Additionally,
PMU will provide support to illiterate, physically challenged and other vulnerable PAPs to
record their grievances. Any illiterate or other vulnerable persons over the toll free phone or
physically can record the complaints which will be registered and a complain registration
number will be given to the complainant. The physically challenged person can use the email,
toll free phone or physically come to the Jetty or PMU to lodge any complain. He/she will be
helped to make understand the complaint and registration of the same. Any physically
challenged person can authorize any other person to register complain on his/her behalf.
At the PMU level the Social Development Expert will act as the Convener of the GRC as well
as will be responsible for the daily management of the GRM. He would also take the major
responsibility to register complaints of the illiterate, physically challenged and other vulnerable
PAPs. Grievances received by the PMU would be acknowledged by the PMU within seven
days from the date of receipt of grievances. The GRC meeting will be convened once in a
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month or as per the requirements. Aggrieved persons will be duly intimated about the
scheduled GRC meeting in sufficient advance time. On the day of GRC meeting, aggrieved
persons will be given an opportunity to present his/her case before the committee in a free and
fair manner. The decision of GRC will be intimated to the aggrieved person within 21 days from
the date of the GRC meeting. In case the decision of the GRC is not acceptable to the
aggrieved person in such case he/she may approach the court of law, if he/she so desires.
Broad functions of GRC are as under:
• document all grievances received through different modes,
• undertake site visit (if required), ask for further information from aggrieved persons,
• co-ordinate and collect relevant information/data from concerned department/agencies
(e.g. District Magistrate, DL& LRO, KPT, KMC, PWD, Zilla Parishad, etc.) area,
• fix a time frame for next hearing in case additional information is required from
aggrieved persons and other agencies,
• Inform the complainant about the status of their case and the decision of GRC if
resolved.
The GRC will be constituted within a month before the implementation of activities under
subcomponent during the first year of investment starts. A Final format for monitoring of
grievances (received, type of grievances, grievances redressed, time required for resolving the
grievances, etc.) has been provided in Appendix 11.
Besides, a field level grievance redressal mechanism will be established to resolve
grievances/complaints received mainly during the implementation of project activities. It is
expected that majority of grievances will be related to the following:
• indirect impact of project activities on adjoining structure/building,
• project execution area not suitably barricaded, inadequate safety arrangements and
signage in the project area,
• closure to access/street roads,
• loss of business,
• non-availability of project information board,
• un-certainty regarding timeline for resuming the ferry operation, etc.
Majority of the site-specific grievances/complaints can be resolved by the site engineer through
the contractor as per the provisions of the contract. In case the damage to the structure/building
is caused due to the negligence of the contractor, then the contractor will be responsible for
reinstating/ repairing the damaged structure/building otherwise, it will be resolved as per the
provisions of the RPF.
A field-level GRC comprising SDE/JE (designated as Site Engineer), Social Development
Expert, PMU and representative of Contractor shall be constituted for redressal of
grievances/complaints at the site itself. One employee of the Jetty will be assigned to register
the grievances and he/she will be responsible for the daily work of the GRC at the field level.
This person at field level will provide support to illiterate, physically challenged and other
vulnerable PAPs to record their grievances. At the field level GRC will comprise at least one
women member from the local area or among the PAP and also one women member from the
crew members or the jetty workers, if available. The Committee will meet twice a week at the
project site office at a fixed time so that aggrieved persons from surrounding areas can
approach and lodge their complaints. A compliant box shall be placed at the project site for the
collection of complaints/grievances. Wide publicity of GRM (at field level and PMU level) shall
be made in the surrounding areas by adopting suitable publicity methods.
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Grievances/complaints not resolved at the site shall be escalated to the PMU level for
redressal.
7.6 ESMF Budget
The estimated budget for subproject preparation, proposed capacity building activities and
training is presented in the Table 7-4.The cost of implementing of the environmental and social
management measures in the subprojects will be integrated with the subproject costs, and is
not reflected in the Table 7-4.
In addition, the ESMF Budget will also include provision for GRM management and
Stakeholder consultations. This will comprise of the costs for the communication systems
(email, phone, etc.), holding grievance meetings, etc. An estimated cost of about INR 350,000
(US$ 5,000) per month is envisaged (i.e. for project cycle period of 60 months would be US$
300,000). This will be inclusive of costs needed for the implementation of the RPF. Government
of West Bengal will provide the necessary funding for these activities with assistance from the
counterpart funding.
Table 7-4: Estimated Budget
Sl.
No. Description Amount (US$)
Amount
(INR Million)
1 Subproject preparation – Conducting / Preparing ESIAs / ESMPs 100,000 7.00
2 Monitoring and reporting 50,000 3.50
3 Training & Capacity building 100,000 7.00
4. GRM Management and stakeholder consultations (for project cycle
period of 5 years) 300,000 21.00
Total 550,000 38.50
7.7 Conclusions
The implementation of the much needed West Bengal Inland Water Transport, Logistics and
Spatial Development (WBIWTLSD) project will be a major breakthrough:
1. The operating waterways transport network will be improved for better performance at all
levels through the significant investments made.
2. As per the country regulations, no specific clearances are required as per EIA and CRZ
regulations.
3. Under the Water Act and Air Act, the Consent to establish (CTE) and Consent To Operate
(CTO) will be required for individual activities.
4. As per NGT directive, KoPT will have to review the project and approve the same.
5. All E & S impacts are manageable with appropriate mitigation and monitoring measures
6. No major irreversible potential impacts are seen during any stages (Design, Construction
and operational) of the project
7. The respective subproject ESIAs / ESMPs will identify the specific impacts for detailed
analysis and will lead to formulating required mitigation purpose.
8. Institutional strengthening are being planned and will be implemented different
components of the project. These will include E & S considerations as required.
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APPENDIXES (List below)
Appendix 1: MOEF & CC Standards (Air, Noise, Water and Soil Standards)
AIR QUALITY STANDARDS, GoI
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NOISE QUALITY STANDARDS
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INLAND WATER - SURFACE WATER QUALITY STANDARDS
Tolerance and Classification
As per ISI-IS: 2296-1982, the tolerance limits of parameters are specified as per classified use
of water (Table: 1,2,3,4,5 below) depending on various uses of water. The following
classifications have been adopted in India.
Class of Water
Classification Type of use
Class A Drinking water source without conventional treatment but after disinfection
Class B Outdoor bathing
Class C Drinking water source with conventional treatment followed by disinfection.
Class D Fish culture and wild life propagation
Class E Irrigation, industrial cooling or controlled waste disposal
TOLERANCE LIMITS
TABLE-1: TOLERANCE LIMITS FOR INLAND SURFACE WATERS, CLASS – A
S. No. Characteristic Tolerance
(1) (2) (3)
(i) pH 6.5 to 8.5
(ii) Dissolved Oxygen, mg/l, 6.0
(iii) Bio-chemical Oxygen Demand 2.0
(iv) Total Coliform Organisms, MPN/100 ml, Max 50
(v) Colour, Hazen units, Max 10
(vi) Odour unobjectionable
(vii) Taste Agreeable taste
(viii) Total Dissolved Solids, mg/l, Max 500
(ix) Total Hardness (as CaCO3), mg/l ,Max 300
(x) Calcium Hardness (as CaCO3), mg/l, Max 200
(xi) Magnesium (as CaCO3), mg/1,Max 100
(xii) Copper (as Cu), mg/l, Max 1.5
(xiii) Iron (as Fe), mg/l,Max 0.3
(xiv) Manganese (as Mn), mg/1,Max 0.5
(xv) Chlorides (as Cl), mg/l,Max 250
(xvi) Sulphate (as SO4), mg/l ,Max 400
(xvii) Nitrates (as NO2), mg/1,Max 20
(xviii) Fluorides (as F,) mg/l,Max 1.5
(xix) Phenolic compounds(as C6H5OH), mg/l,Max 0.002
(xx) Mercury (as Hg), mg/l ,Max 0.001
(xxi) Cadmium (as Cd), mg/1,Max 0.01
(xxii) Selenium (as Se), mg/l ,Max 0.01
(xxiii) Arsenic (as As), mg/1,Max 0.05
(xxiv) Cyanides (as CN), mg/l, Max 0.05
(xxv) Lead (as Pb), mg/l, Max 0.1
(xxvi) Zinc (as Zn), mg/l, Max 15
(xxvii) Chromium (asCr6+ ), mg/l,Max 0.05
(xxviii) Anionic detergents, (as MBAS), mg/l ,Max . 0.2
(xxix) Poly-nuclear aromatic hydrocarbons (PAH), 0.2
(xxx) Mineral oil, mg/l ,Max 0.01
(xxxi) Barium (as Ba), mg/l ,Max 1.0
(xxxii) Silver (as Ag), mg/l Max 0.05
(xxxiii) Pesticides Absent
(xxxiv) Alpha emitters, μc/ml, Max 10-9
(xxxv) Beta emitters, μc/ml, Max 10-8
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TABLE- 2: TOLERANCE LIMITS FOR INLAND SURFACE WATERS, CLASS – B
S. No Characteristic Tolerance Limit
(1) (2) (3)
(i) pH Value 6.5 to 8.5
(ii) Dissolved Oxygen, mg/1,Max 5.0
(iii) Biochemical Oxygen Demand (5 days at 20 °C), Max 3.0
(iv) Total Coliform Organisms, MPN/100 ml, Max 500
(v) Fluorides (as F)<mg/l, Max 1.5
(vi) Colour, Hazen units, Max 300
(vii) Cyanides (as CN), mg/l, Max 0.05
(viii) Arsenic (as As), mg/l, Max 0.2
(ix) Phenolic Compounds (as C6H5OH) mg/l, Max 0.005
(x) Chromium (as Cr6+), mg/l, Max 1.0
(xi) Anionic detergents (as MBAS), mg/l, Max 1.0
(xii) Alpha emitters, μc/ml, Max 10-8
TABLE - 3: TOLERANCE LIMITS FOR INLAND SURFACE WATERS, CLASS – C
S.No. Characteristic Tolerance Limit
(1) (2) (3)
(i) pH Value 6.5 to 8.5
(ii) Dissolved Oxygen, mg/l Minimum 4.0
(iii) Biochemical Oxygen Demand 3.0
(iv) Total coliform organisms, MPN/100 ml, Max 5000
(v) Colour, Hazen units, Max 300
(vi) Fluorides (as F), mg/l ,Max 1.5
(vii) Cadmium (as Cd), mg/l, Max 0.01
(viii) Chlorides (as Cl), mg/l, Max 600
(ix) Chromium (as Cr6+), mg/l, Max 0.05
(x) Cyanides (as CN), mg/l, Max 0.05
(xi) Total Dissolved Solids, mg/l, Max 1500
(xii) Selenium (as Se), mg/l, Max 0.05
(xiii) Sulphates (as SO4), mg/l, Max 400
(xiv) Lead (as Pb), mg/l, Max 0.1
(xv) Copper (as Cu),mg/l,Max 1.5
(xvi) Arsenic (as As), mg/l, Max 0.2
(xvii) Iron (as Fe), mg/l, Max 50
(xviii) Phenolic compounds (as C6H5OH), mg/l, Max 0.005
(xix) Zinc (as Zn), mg/l, Max 15
(xx) Insecticides, mg/l, Max Absent
(xxi) Anionic detergents (as MBAS), mg/l, Max 1.0
(xxii) Oils and grease, mg/l, Max 0.1
(xxiii) Nitrates (as NO3), mg/1,Max 50
(xxiv) Alpha emititers, μc/mg, Max 10-9
(xxv) Beta emitters, μc/ml, Max 10-8
TABLE- 4: TEOLERANCE LIMITS FOR INLAND SURFACE WATERS, CALSS – D
S.No. Characteristic Tolerance Limit
(1) (2) (3)
(i) pH value 6.5 to 8.5
(ii) Dissolved Oxygen, mg/l, Min. 4.0
(iii) Free Ammonia (as N), mg/l, Max. 1.2
(iv) Electrical Conductance at 25 °C, μS, Max 1000
(v) Free Carbon Dioxide (as C02),mg/1, Max 6.0
(vi) Oils and Grease, mg/l, Max 0.1
(vii) Alpha emitters, μc/ml, Max 10-9
(viii) Beta emitters, μc/ml, Max 10-8
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TABLE- 5: TOLERANCE LIMITS FOR INLAND SURFACE WATERS, CLASS – E
S.No. Characteristic Tolerance Limit
(1) (2) (3)
(i) pH value 6.0 to 8.5
(ii) Electrical Conductance at 25°C, μS, Max 2250
(iii) Sodium Adsorption Ratio, Max 26
(iv) Boron (as B), mg/l, Max 2.0
(v) Total Dissolved Solids, (inorganic), mg/l, Max 2100
(vi) Sulphates (as SO4), mg/l, Max 1000
(vii) Chlorides (as Cl), Mg/l, Max 600
(viii) Sodium Percentage, Max 60
(ix) Alpha emitters, μc/ml, Max 10-9
(x) Beta emitters, μc/ml, Max 10-8
SOIL QUALITY STANDARDS, GOI
STANDARD SOIL CLASSIFCATION
Sl.No Soil Tests Classification
1 pH
<4.50 extremely acidic 4.51 -5.00 very strongly acidic 5.01 – 5.50 Strongly acidic 5.51 – 6.00 moderately acidic 6.01 – 6.50 Slightly acidic 6.51 – 7.30 neutral 7.31 – 7.80 Slightly alkaline 7.81 – 8.50 moderately alkaline 8.51 – 9.00 Strongly alkaline 9.01 Very strongly alkaline
2 Salinity Electrical Conductivity
(mmhos/cm) (1 mmho/cm = 640 ppm)
Upto 100 average 101 – 200 harmful to germination 201 – 300 harmful to crops (Sensitive to salts)
3 Organic Carbon
Upto 0.2 : Very less 0.21 – 0.4 : less 0.41 – 0.5 : medium 0.51 – 0.8 : On an average sufficient 0.81 – 1.0 : Sufficient > 1.0 : More than sufficient
4 Nitrogen (kg/ha)
Upto 59 very less 51 – 100 less 101 – 150 good 151 – 300 better Above 300 sufficient
5 Phosphorus (kg/ha)
Upto 15 very less 16 – 30 less 31 – 50 medium 51 – 65 on an average sufficient 66 – 80 Sufficient Above 80 more than sufficient
6 Potassium (kg/ha)
0 – 120 very less 120 – 180 less 181 – 240 medium 241 – 300 average 301 – 360 better Above 360 more than sufficient
Source: Indian Council of Agricultural Research, New Delhi
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Appendix 2: World Bank EHS Guidelines
The World Bank Groups Environmental, Health, and Safety (EHS) Guidelines are technical
reference documents with general and industry specific examples of Good International
Industry Practice. World Bank has a General EHS Guidelines document as well as Industry
specific EHS guidelines. The General EHS guidelines provide guidance to users on common
EHS issues potentially applicable to all industry sectors. The industry specific EHS guidelines
are designed to be used together with the General EHS Guidelines.
The EHS Guidelines contain the performance levels and measures that are generally
considered to be achievable in new facilities by existing technology at reasonable costs. The
applicability of the EHS Guidelines should be tailored to the hazards and risks established for
each project on the basis of the results of an environmental assessment. When host country
regulations differ from the levels and measures presented in the EHS Guidelines, projects are
expected to achieve whichever is more stringent.
General EHS Guidelines4
The General EHS Guidelines contain the following information:
1. Environmental
1.1 Air Emissions and Ambient Air Quality
1.2 Energy Conservation
1.3 Wastewater and Ambient Water Quality
1.4 Water Conservation
1.5 Hazardous Materials Management
1.6 Waste Management
1.7 Noise
1.8 Contaminated Land
2. Occupational Health and Safety
2.1 General Facility Design and Operation
2.2 Communication and Training
2.3 Physical Hazards
2.4 Chemical Hazards
2.5 Biological Hazards
2.6 Radiological Hazards
2.7 Personal Protective Equipment (PPE)
2.8 Special Hazard Environments
2.9 Monitoring
3. Community Health and Safety
3.1 Water Quality and Availability
3.2 Structural Safety of Project Infrastructure
3.3 Life and Fire Safety (L&FS)
3.4 Traffic Safety
3.5 Transport of Hazardous Materials
3.6 Disease Prevention
3.7 Emergency Preparedness and Response
4. Construction and Decommissioning
4.1 Environment
4.2 Occupational Health and Safety
4.3 Community Health and Safety
Industry Specific EHS Guidelines
The proposed development project is construction/redevelopment of jetties. As such, the EHS
Guidelines for Ports, Harbors, and Terminals5 are applicable to this project.
4 General: https://www.ifc.org/wps/wcm/connect/29f5137d-6e17-4660-b1f9-02bf561935e5/Final%2B-%2BGeneral%2BEHS%2BGuidelines.pdf?MOD=AJPERES&CVID=jOWim3p 5 Ports, Harbors and Terminals: https://www.ifc.org/wps/wcm/connect/ddfac751-6220-48e1-9f1b-465654445c18/20170201-FINAL_EHS+Guidelines+for+Ports+Harbors+and+Terminals.pdf?MOD=AJPERES&CVID=lD.CzO9
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Appendix 3: Dolphins along Hooghly Waters
Gangetic dolphin (Platanista gangetica gangetica) and its population is confined to India
(Ganga-Brahmaputra basin), Nepal (Kernali) and Bangladesh (Meghna, Karafulu and Sangu
rivers). Recognizing the ecological role of the species in river ecosystems and its need for
protection, the Gangetic dolphin was listed in the Schedule 1 of the Wild Life Protection Act,
1972 and designated as the National Aquatic Animal 2009. The project being on the Hooghly
River, the presence of the Gangetic dolphin in the project stretch was examined. While there
have been rare sightings, the project’s river stretches are not a part of their habitat. The team
reviewed several studies on the dolphins and also took into consideration feedback from local
fishermen in their investigation of the occurrences of dolphins in the project area. Rare
sightings of the dolphins in the Hooghly river due to their stray movement have been recorded
in the project stretch.
In 20196, the WWF India conducted a study on the dolphins in the Ganga river and its
distributaries including the Hooghly river. The study was conducted by observing and counting
dolphins from the riverbank at specific locations along the Hooghly river before the monsoon
season. The locations were chosen based on three factors - the depth of the water, whether
it is a relatively quiet spot, and the character of the river at that point, preference being given
to confluences or meandering waters. The study showed that the high dolphin occurrences
occur in areas like Gazipur-Sitabdiara with 440 sightings which is not in West Bengal. The
occurrences along the 130 km stretch of the WBILSD project, is about 21 with sighting per km
of 0.19.
These incidents typically happen as result of Dolphins getting trapped in fishing nets, getting
stranded in canals with vegetation as well as very rare or occasional deaths due to vessel
collisions (Times of India, Nov.16,2019 ; Mitra, S. & M.R. Chowdhury (2018) . According to
Ravindra Kumar Sinha, Patna University and recipient of a Padma Shri for his work on the
conservation of Gangetic dolphins, dolphins prefer deep water with adjoining shallow water.
They live in a zone where there is little or no current that helps them save energy. If they sense
danger, they can go into the deep waters," The dolphins swim from the no-current zone to the
edges to hunt for fish and return.
Freshwater dolphins and their natural habitats are under threat mainly because of the large-
scale discharge of municipal wastes, siltation and the countless brick kilns that have sprung
up along the riverbanks. Brick kilns discharge hot water while civic waste pollutes the water
and alters its character. The unfavorable conditions are mainly due to increase in salinity levels
and sedimentation due to reduced discharges from upstream barrages siltation reduces the
depth of the river. Too much vessel movement - mechanized boats or trawlers - drive away
aquatic animals. Given that the project sites are characterized by shallow highly disturbed, and
polluted water, occurrences of dolphin are rare as supported by rare sighting. Further experts
in the field indicated that the proximity of the river to saline environment could be one of the
factors for the rare occurrence of dolphins.
6 WII-GACMC-2019 Conserving Gangetic Dolphin SMART Strategy Implementation and
Adaptation Management for the Ganga River. Ganga Aquatic Conservation Monitoring Center
(GACMC), Wildlife Institute of India , Dehra Den, Ultrakhand, India, Pp 62
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Further, it must be noted that the vessel / jetty operations (Waterways) in the project area have
been an ongoing activity for several decades and are not known to have been a cause for
adverse impacts to the dolphins (Ref Stakeholder consultations). Proposed development will
also not involve activities that are likely to threaten the Dolphins. There is no research or
evidence to suggest that vessel / jetty operation per se are the cause of impacts on Dolphins.
However, it could contribute to the overall pressure on the river ecosystems. Though unlikely,
the potential direct impacts due to vessel / jetty operation include disturbance, injury and death.
Relevant mitigation measures suggested to avoid/minimize unanticipated impacts on the
dolphins in Table 6.1. It is also underscored that more information should be gathered and
analyzed on availability of dolphins in project areas in future preparation of ESIAs and
appropriate ESMP is prepared to protect damages on Gigantic dolphins from project activities.
West Bengal Inland Water Transport, Logistics and Spatial Development Environmental & Social Management Framework
APPENDIXES (List below) Page 94
Appendix 4: List of Jetties under First Year Investment
A total of 30 Ghat/Jetty locations have been identified for proposed development activities
under the First Year of Investments. The Ghats are spread along the Hooghly River on either
sides of the river (i.e. the Kolkata side and Howrah side of the river). The list of Ghats/Jetties
under the First Year investment is as provided below:
List of Jetties under First Year of Investment
Kolkata Side
1. RashmoniGhat
2. Halisahar
3. Naihati
4. Debitala
5. Manirampur
6. Barrackpore/ Dhobighat
7. Titagarh
8. Khardah
9. Panihati
10. Kashipur
11. RatanBabu
12. Barahnagar
13. Shovabazar
14. Ahiritala
15. Armenian Ghat
16. Chandpal –I
17. Chandpal – II
18. Outram Jetty
19. Noorpur
Howrah Side
1. Bansberia
2. Chinsura
3. Gourhati
4. Sheoraphuli
5. Shrirampur
6. Konnagar
7. Howrah – I
8. Howrah – II
9. Howrah – III
10. Fulleswar
11. Gadiara
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Appendix 5: Existing List of Vessels in Project Area
S. No. Vessel Name Year
Built Operated By
Fuel
Type
Capacity of
Vessel Avg. Consumption/Hr Yr. of Commissioning
1. M.V.Sindhusaras 1990 W.B.S.T.C. HSD 384 Pax 11-12 ltr. 1990
2. M.V.Sagori 1990 W.B.S.T.C. HSD 384 Pax 11-12 ltr. 1990
3. M.V.Bidisha 1991 W.B.S.T.C. HSD 384 Pax 11-12 ltr. 1991
4. M.V.Madri 1991 W.B.S.T.C. HSD 384 Pax 11-12 ltr. 1991
5. M.V.Kajoli 1991 W.B.S.T.C. HSD 384 Pax 11-12 ltr. 1991
6. M.V.Tatini 1990 W.B.S.T.C. HSD 384 Pax 11-12 ltr. 1990
7. M.V.Kasturi 1991 W.B.S.T.C. HSD 384 Pax 11-12 ltr. 1991
8. M.V.Kinnori 1991 W.B.S.T.C. HSD 384 Pax 11-12 ltr. 1991
9. M.V.Batasi 1996 W.B.S.T.C. HSD 400 Pax 12-13 ltr. 1996
10. M.V.Ahalya 1996 Vivada Inland
Waterways HSD 400 Pax 12-13 ltr. 1996
11. M.V.Sarojini 1996 W.B.S.T.C. HSD 400 Pax 12-13 ltr. 1996
12. M.V.Uttami 1996 W.B.S.T.C. HSD 400 Pax 12-13 ltr. 1996
13. M.V.Gitanjali 2013 W.B.S.T.C. HSD 250 Pax 11-12 ltr. 2013
14. M.V.Hemlata 2013 W.B.S.T.C. HSD 250 Pax 12-13 ltr. 2013
15. M.V.Nataraj 2013 W.B.S.T.C. HSD 250 Pax 11-12 ltr. 2013
16. M.V.Meghbristi 2017 W.B.S.T.C. HSD 250 Pax 10-11 ltr. 2017
17. M.V.Motijheel 2017 W.B.S.T.C. HSD 250 Pax 10-11 ltr. 2017
18. M.V.Sabujsree-II 2018 W.B.S.T.C. HSD 100 Pax 8-9 ltr. 2018
19. M.V.Sukanya-II 2018 W.B.S.T.C. HSD 100 Pax 8-9 ltr. 2018
20. M.V.Mahes 2018 W.B.S.T.C. HSD 100 Pax 8-9 ltr. 2018
21. M.V.Chandeswari 2018 W.B.S.T.C. HSD 100 Pax 10-11 ltr. 2018
22. M.V.Sasthasathi 2019 W.B.S.T.C. HSD 200 Pax 9-10 ltr. 2019
23. M.V.Ichchasakti 2019 W.B.S.T.C. HSD 200 Pax 9-10 ltr. 2019
24. M.V.Ichamati-I 2019 W.B.S.T.C. HSD 200 Pax 9-10 ltr. 2019
25. M.V.Mati 2019 W.B.S.T.C. HSD 200 Pax 9-10 ltr. 2019
26. M.V.Sikshasree 2018 W.B.S.T.C. HSD 400 Pax 15-16 ltr. 2018
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S. No. Vessel Name Year
Built Operated By
Fuel
Type
Capacity of
Vessel Avg. Consumption/Hr Yr. of Commissioning
27. M.V.Sristi 2016 H.D.A. HSD 150 Pax 5-6 ltr. 2016
28. M.V.Kristi 2016 H.D.A. HSD 150 Pax 5-6 ltr. 2016
29. M.V.Bristi 2016 Haroa Municipality HSD 150 Pax 5-6 ltr. 2016
30. M.V.Nibedita 2018 H.D.A. HSD 100 Pax 8-9 ltr. 2018
31. M.V.Kalyanswari 2018 A.D.M. ZP
PurbaMedinipur HSD 100 Pax 10-11 ltr. 2018
Vessel Features
S. No. Items Specific Details Quantities
1 Life Saving Accessories (LSA) i) Life Buoy
ii) Life Jacket
iii) Life Line
All above LSA is provided for Each Vessel
i) One Buoy for every eight persons
ii) 10 % number of passengers
iii) 50 metre. 16mm Poly Propline Rope for each
vessel
2 Fire Fighting Accessories (FFA) i) Fire Extinguisher’s
ii) Mechanical Foam.
iii) 5 kg D.C.P
i) Nine numbers
ii) Two numbers
iii) 2 numbers
3 Waste Disposal 1) Burnt Engine Oil
2) Night Soil- Directly to the river
Burnt engine oil collected at the time of Engine oil
change in barrels and disposed off through Auction
4 Engine Exhaust 1) Old vessels have exhaust open to sky
2) New vessels have wetted exhaust system
The engine exhaust here disposed of after mixing
with the engine cooling water
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Appendix 6: Environmental & Social Screening Form for Jetty Locations
Jetty Location: (District Name, Kolkata/Howrah side)
Responsible Organization:
Type of Activity:
Regulatory Clearances:
MoEF&CC/SEIAA Environmental Clearance
Forest and Wild Life Clearance
Existing Site Features
Technical Features
Jetty Timings
No. of Pontoons
Length of Gangway
Length of Link
Estimated Passengers/day
Presence of Concrete Structures
Environmental Features
Air quality (any pollution issues)
Water quality (any pollution issues)
Sewage discharge, if any
Noise level (any anticipated issues)
Solid Waste
Land Contamination, Oil Spillages/Leakages at Jetty, if any
Presence of Natural Vegetation/ trees
Increased soil erosion and/or sedimentation?
Social Features:
Temples/Mosques/Places of Worship, if any
Fishing Activities, if any
Record of Past Community Accidents, if any
Toilet Facilities (Operational?)
Drinking Water Facility
Specific community issues, if any
Screening Done By
Name:
Designation:
Signature:
Date:
Name:
Designation:
Signature:
Date:
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Appendix 7: Social Screening Format
West Bengal Inland Water Transport, Logistics and Spatial Development
General Information:
• Name of: location: ………………………………………; Urban/Rural
Area:………..…………....…….; Ward No: …………………………………………………;
District………………….….…….
1. Does the project activity require additional land area? Yes – 1; No – 2
2. If response in above question is yes, then fill information against sl. no. 3, 4 & 5 (as applicable),
otherwise skip to sl. no. 6..
Details Unit Quantity Classification/
Category of land Present Usage
of land
3. Private land required
Acres
a. No. of land owners affected Number
b. Persons whose livelihood is primarily dependent on land likely to be acquired/required
Number
c. BPL Families (among a+b) Number
d. Total Vulnerable Families (including BPL) (among a+b)
Number
4. Government Land Acres
a. Non-Titleholders – Encroachers Families Number
b. Non-Titleholders – Squatters Families Number
c. Various other users of this Govt. Land; Families Number
d. People losing livelihoods/ access due to loss of Govt. Lands project; Families
Number
5. Tribal Families affected Number
6. Residential structures/buildings affected due to project activities:
Details Unit Quantity
a. Total Affected Families Number
b. Title Holders Number
c. Non-Titleholders – Encroachers Number
d. Non-Titleholders – Squatters Number
e. BPL Families losing Dwellings Number
f. Total vulnerable families (including BPL) Number
g. Total Tribal Families Number
7. Commercial units affected due to project activities:
Details Unit Quantity
a. Total Affected Families Number
b. Title Holders Number
c. Non-Titleholders – Encroachers Number
d. Non-Titleholders – Squatters Number
f. BPL Families losing Commercial Properties Number
g. Total vulnerable families (including BPL) Number
h. Total Tribal Families Number
i. Vendors affected Number
j. Petty shop keepers & Kiosk affected Number
8. Common Property Resources Affected: (Please give each type by number)
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Description Unit Quantity
Religious structure (specify) Number
Well Number
Hand pump Number
Number
Number
9. Summary:
S No Items Results
1 Total no of Families affected due to proposed project activity (Single or multiple impacts)
2 Total no of BPL Families affected due to proposed project activity (Single or multiple impacts)
3 Total no of vulnerable Families affected (including BPL) due to proposed project activity (Single or multiple impacts)
4 Total no of Tribal Families affected (including BPL) due to proposed project activity (Single or multiple impacts)
5 Total number of Community Property Resources affected
10. Result/ Outcome of Social Screening Exercise
Output Outcome
If the number of affected due to scheme/ subproject implementation is less than equal to 200 persons (all impacts combined together – land, structure, other assets, livelihood, etc.)
Abbreviated Resettlement Action Plan (ARAP) required
If the number of affected due to scheme/ subproject implementation is more than 200 persons (all impacts combined together – land, structure, other assets, livelihood, etc.)
Resettlement Action Plan (RAP) required
If only govt. land, forest land, other department land is impacted and the number of affected persons is nil (all impacts combined together – land, structure, other assets, livelihood, etc.)
ARAP/RAP not required
11. Additional information to be collected about the site:
Sl. No. Previous usage of site Response
1 Whether the present site or part of present site ever used for any of the following purposes? Tick in response column whichever is applicable
Worshipping sacred trees/ sacred grooves
Burial place
Grazing cattle/ goats
Other small shrines
Other prayers, rituals, annual or seasonal festivals/ rituals
Habitation place of community Gods/ ancestors/ or any other good or bad supernatural forces
Place of offering (animal sacrifice)
Other purposes (e.g. sports, cattle racing, etc)
Sensitive social/ cultural/ historical folk tales or oral history of the site (which may later on influence the project)
Open defecation
2 No specific usage/ plain ground/ agricultural
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Appendix 8: Generic ToR for Conducting the ESIA
The project will require comprehensive Environmental and Social Impact assessment with a
team of qualified experts. All World Bank projects require WB clearance based on detailed
Environmental and Social Impact Assessment of Category A and B projects. This study should
typically include the following
Sl
No
Studies or activities to be
carried out for the project Contents and project specific details
1 Environmental screening and
scoping
• GOI Categorisation of Project in to A, B or C.
• Categorisation of the project based on World Bank requirement’s
• This study will the foundation for the Extend of Detailed follow up studies
2 Social screening and Scoping • This will ensure the estimate of level of Social impacts and land acquisition
• This study will the foundation for the Extend of Detailed follow up studies
3 Preparation of Environmental
and Social management
Frame work (ESMF)
Environmental Management Framework sets out the principles, policies,
guidelines and procedures to address the environmental issues that arise from
overall project activities. It also contains measures and strategies to integrate
environmental and social issues during the planning, design and implementation
of the project. The consultant shall prepare the EMF for all the project activities
and investment subprojects, which are not sufficiently defined during project
preparation period. The framework shall clearly define the policies and
procedures to address the environmental regulations of GoI, GoWB and
safeguard policies of The World Bank.
4 Preparation of Resettlement
Policy Frame work (RPF)
This will capture all potential social Impacts and the required Land for the project.
The framework shall clearly define the policies and procedures to address the
SIA and Land acquisition based on the law of the country and polices of the
World Bank
5 Stakeholder mapping and
engagement
Extensive stakeholder consultation is necessary at all levels. A formal
Stakeholder work shop needs to be arranged inviting all stakeholder
representatives.
6 Environmental and Social
Impact Assessment (ESIA)
WB and GOI requirement. This will ensure all impact identification and
formulation of mitigation measures , Analysis of alternatives
7 Environmental and Social
Management plan (ESMP)
A very detailed ESMP will address all impacts to manage to acceptable levels.
8 Resettlement Action Plan
(RAP)
A resettlement Action plan will be required to mitigate and compensate all the
Impacts. As a part of this an Entitlement frame work is also prepared prior to
disclosure to the public.
9 Technical base studies This project will require all Engineering studies like Feasibility and Detailed
Project Report
Public Consultations and Disclosure
Consultations and discussions with stakeholders will begin during the scoping stage, will
continue during the baseline data assessment, as well as when flow of each required
instrument are available as provided above.
Consultations should include a mixture of formal workshop events targeting local and state-
level stakeholders, smaller community meetings and focus group discussions, and individual
interviews/meetings as deemed necessary to ensure all stakeholders are given the opportunity
for meaningful consultations on the Project and its environmental and social impacts and
aspects.
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Support Obtaining Mandatory Statutory Clearances for the Project
The consultant shall obtain all mandatory statutory clearances, prior to completion of their
assignment. The lists of some among them are as follows;
• To obtain consent to establish: CTE for establishment of terminals from SPCBA (State
Pollution Control Board, West Bengal).
• Removal of undesirable trees from the pre-identified ghats/landing points.
• Diversion of forest land if required for any subprojects.
• Wildlife clearance; if any subproject location exists in close proximity of the notified
protected areas (national parks, wildlife sanctuary etc.) under the Wildlife protection Act,
1972.
In addition of above, the consultant will also provide a list of other non-mandatory clearances
or issues related to project implementation.
Executive Summary of ESMF, RPF, ESIA & ESMP and SIA & RAP
The consultant shall develop an Executive Summary to provide an overview of the entire
Project, typologies of investments and summary descriptions of all known/fully identified
investment subprojects and summary of all safeguard instruments of the project including
ESIA-ESMP, ESMF along with social safeguard instruments (SIA, SMP, RAP, labor influx etc.)
including a summary of stakeholder consultation and disclosure carried out in preparation of
each subproject location. The goal of the Executive Summary is to provide an overview of the
environmental and social studies carried out in preparation of the Project, in a non-technical
style and format which is accessible and understandable to the general public and project
stakeholders. The Summary document shall also be translated into relevant local language(s),
and both English and local language versions shall be consulted upon and publicly disclosed.
Which shall be separately prepared based on environment and Social Impact Assessment of
the project.
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Appendix 9: Stakeholder Consultation Workshop
A Report on Stakeholder Consultative Work Shop for West Bengal Transport and
Logistics Improvement Project
Project: West Bengal Transport and Logistics Improvement Project with World Bank Loan
assistance.
Date of workshop – October 31, 2019
Time: 10.30 to 1.30pm
Venue of Workshop- Conference Hall, PMU’s office at Paribahan Bhaban – II (CSTC Complex – Ground Floor), Kolkata, West Bengal
As per the guidelines of the World Bank a Stakeholder’s consultation and disclosure meeting
was held at the Conference Hall, PMU’s office at Paribahan Bhaban – II (CSTC Complex –
Ground Floor), Kolkata, West Bengal on October 31, 2019. Before the meeting the PMU has
invited all the primary and secondary stakeholders’ at least seven days before the meeting.
The invitation Letter is enclosed.
Introduction and Welcome Speech by Project Director (PD)
The workshop was chaired by the Project Director (PD) Mr Amitabh Sengupta. Meeting started
with an opening welcome note by the Project Director, Mr. Amitabha Sengupta.
The Chairman welcomed all the attendees including representative of different Government
and quasi government departments, members of the civil society, vessels and ferry operators,
vessels, pontoons and gangway manufacture and representatives from various Jetties. In
addition from World Bank side the Environmental safe guard specialist Mr. Vaideeswaran and
Social safe guard specialist Mr. Neeraj Singh also attended the meeting as observers.
Presentation on the proposed Project by Project Director
Following which the PD has given a power point presentation on overall
background/introduction to the proposed development project. Subsequently the ESMF/ESIA
consultant has preceded with a presentation on the study findings up to this point and overall
assessment of the project development was discussed.
The Project Director narrated the necessity of the proposed project in context of the present
transport crisis and environment. The PD also presented the brief outline of the Multi-modular
Transport System for the near future. The presentation depicts a brief roadmap of the future
transport in the state of West Bengal. The PD in his presentation conclude that the proposed
First year project will improve cross-river passenger ferry infrastructure and services and
freight movement along the Hooghly River between Triveni to Nurpur. The project has been
proposed for financing by the World Bank as “West Bengal Transport and Logistics
Improvement Project”.
Environmental and Social management Framework
The Team Leader of the ESMF/ESIA consultant L&TIEL, Mr. CV Sundara Rajan, introduced
the team and initiated the Power point presentations.
The presentations were divided into following components:
• Overall Main Environmental/Social Impact Assessment – presented by Mr. Reji
Varghese, Environmental Engineer , L&TIEL
• Details of the Resettlement Policy Framework – presented by Mr. Suman Sarkar,
Social Expert L&TIEL
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• Generic Environmental & Social Impact Management Mitigation Plan – presented by
Mr. CV Sundara Rajan, Team Leader , L&T IEL project team
• Presentations on Good and Bad/Poor Practices seen at the jetties – Mr. C V Sundara
Rajan, Team leader, Social and environmental Assessment
Introduction of Environmental and Social Management Framework (ESMF)
The Team Leader of the ESMF team had a brief description of the basis and requirements of
the Environmental and Social Management Framework and make path for the subsequent
presentation of the Environment and Social presentation. He has giver an abstract of who is
going to present what in the subsequent session of the workshop
Environment presentation
The Environmental Expert of the ESMF Team presented the Environmental Requirements of
the State, National and the safeguard policy of the World Bank.
Social and Resettlement Policy Framework (RFP)
The Social Expert made the presentation of the Social Impact Assessment and RPF. Social
Impact Assessment comprised: (i) Consultations with ferry users, (ii) Stakeholder Analysis, (iii)
Institutional Analysis; and (iv) Impact Assessment. A Resettlement Policy Framework (RPF)
has been prepared which will guide (i) for conducting Social Screening, (ii) Social Impact
Assessment (SIA) based on the outcome of social screening, and (iii) preparation of
Abbreviated Resettlement Action Plan (ARAP) or Resettlement Action Plan (RAP) depending
upon the magnitude of impacts. The participants were interested about the Entitlements of the
affected persons due to the project impact. As the First year project does not propose any
impacts on the land side thus there might be negligible resettlement and rehabilitation impact
explained by the Social Expert and supported by the PD.
Environmental impacts and mitigation
The most interactive session was the Environmental impacts and mitigation plan presented by
the ESMF Team Leader. The participants were more interested regarding the Oil spill
management, requirements of toilets, fitting of AODD device for river dolphin, etc.
Good practices
The Team Leader also presented the Good Practice followed by the jetties which include the
presence of Jaal Sathi, latest Gate system at some jetties, availability of Safety Jacket, etc.
Bad practices
The working hours of the Jaal Sathi and other contract staff, Safety issue of the Pontoon, oil
spillage, pressure on the pontoons during rush hours, spillage of the used tickets etc were
discussed.
Important Points discussed
1. Bally Ghat: will not be taken up under this proposed development. During the site
consultations locals mentioned that the Bally Bridge provides convenient access across
the river, as such having a jetty here would not provide added value. In addition, PD has
mentioned that from the environmental point of view, there is a banyan tree at the access
to the jetty location which is understood to be more than 100 years old. Also there is a
Temple at the location. Further, there is a Water Treatment Plant located just adjacent to
the ghat location. It would not be technically possible to construct the jetty at the present
ghat location. To construct the jetty here would need Land Acquisition as jetty would need
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APPENDIXES (List below) Page 104
to be constructed at a new location. Considering the above factors, development of a jetty
at Bally Ghat is decided not to be taken up under this present scope.
2. CRZ Clearance:
An official from the Dept. of Environment, asked for clarity on the project location as the
presentation mentioned that proposed development falls beyond CRZ limits and CRZ
Clearance will not be applicable. It was mentioned that CRZ limits are up to the Diamond
Harbour area and as the proposed development is to be taken up beyond that point
(Noorpur onwards), the CRZ Notification would not apply.
3. Vessel Operation:
Concerns of grounding of vessels, oil spills were raised. Need for having an Oil Spill
Contingency Plan was suggested
In regards with disturbance to aquatic life in the waterways, it was suggested to have the
vessels fitted with a sound emitting device called “AODD”. This will help provide a warning
to the fishes as the boat/vessel approaches
4. Sewage issues: direct disposal into the water body
STP is too costly and not practical
Official from IWAI suggested use of a sewage storage tank on the vessel and a collection
tank at each terminal location; this is being practiced in Andaman & Nicobar Islands
5. Fuel Filling Station:
Has a diesel filling station near Chandpal Ghat
Suggestion for having floating filling stations
Filling stations should ensure to have provisions for oil spill recovery
6. Fresh Water Source at Jetties:
• Lack of fresh water source at most of the jetties was highlighted
Provisions need to be made for supply of fresh water to all jetty locations
Suggested that fresh water could be supplied through barges carrying the water
7. Pontoon Operations:
a. Need for barricading on the pontoon and gangway was discussed in detail
b. Few were not in favour of this as amongst one of the major adverse impacts could
be that small boats could use this as place to tie their boats
c. Also, need for having roof top over the gangway and link structure was discussed
d. The technical feasibility of this was discussed
e. It was mentioned that in most foreign countries roof top covering is provided on the
gangway and link structures
f. Also, an IWAI official mentioned that all such structures in Andaman & Nicobar
Islands have been provided with the roof top covering
8. Need for Bigger Vessels:
• An official from WBTC, enquired about feasibility of having bigger vessels with
capacity of 300-400 PAX. PD mentioned that this enquiry will be looked into.
9. Vessel Building:
• An official from a Ship Building Manufacturer mentioned that GoI is providing
incentives for building vessels over 24 m length.
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• PD has requested that circular/guidelines in this regard be shared with the PMU
and this will be looked into.
10. Jetty limits and Terminal building
• In order to manage most of the issues a terminal building and Jetty limits were
discussed.
Closing remarks by Project director PD
After the presentation there was an open session of for discussion and information from the
participants pop up. It was learnt that the there is an incentive from the Central Government
for ships beyond 24 m in length, there is specification requirement of sun shade or rain shade
in the link way, there is a requirement of waiting hall, there should be more fuelling centres,
the Jaal Sathi working hours may be considered etc. The meeting ended with a vote of thanks
to all from the PD.
The Photographic record of the meeting
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LIST OF ATTENDEES
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List of other consultations
Consultations with Stakeholders
Sl.
No
Name of the
Office
Name of the
Official Designation
Date of
Visit Contract No Issues discussed
Response
on
proposed
project
1
West Bengal
Transport
Corporation
Mr. Rajat Bose Jt. Managing
Director
19-09-
19 8697733273
Safety norms, Oil Spill, Vessel Operation, Vessel
Emission, Waste Management, Vessel Design & capacity,
Passenger safety, No of vessel in operation, etc.
High Support
2
West Bengal
Transport
Corporation
Mr. Arup Dutta Chief Engineer
(Marine)
24-09-
19 9051617695
No of vessel Operation, Fuel efficiency, Disposal of
abandoned vessel, Passenger safety, Disposal of
emission in water, Design of vessel
-do-
3
Transport
Department,
West Bengal
Transport
Corporation
Mr. Biswajit
Dutta Commissioner
19-09-
19
9647657740/
9831035329
Existing grievances redressal mechanism. No established
grievance mechanism exists at present. It is dealt on a
case to case basis. Grievances received from CM's office
are attended on priority basis. Broadly,
complaints/grievances received from CM's office are
resolved in seven days. Occasionally complaints are
received from ferry users.
-do-
4 Kolkata Port
Trust
Capt.
Srivastava
Deputy Director -
1 (Marine)
25-09-
19
Construction on river side requires approval from Board of
Trustee of KoPT, KoPT looks after conservation of river
Hooghly and keeps it navigable, Regular Hydrological
survey is carried out on the entire river, and CRZ
clearance is not required for the stretch of river Hooghly
under the scope of the project.
-do-
5
Kolkata
Municipal
Corporation
Dr. Subhashis
Chatterjee
Director General,
Solid Waste
Management
20-09-
19 9836536419
Waste from vessel are collected at some ghats, Three
bins for waste disposal has been started, Green bin waste
is composted, Blue bin is waste recycle, public awareness
program is being organized
-do-
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Consultations with Stakeholders
Sl.
No
Name of the
Office
Name of the
Official Designation
Date of
Visit Contract No Issues discussed
Response
on
proposed
project
6
Kolkata
Municipal
Corporation
Md. Salim
Ansari, Law
Department
Chief Municipal
Law Officer
20-09-
19
Land acquisition and resettlement and rehabilitation,
Rules not framed for land acquisition under RFCTLARR
Act 2013, Land required for projects purchased as per
Direct land purchase from land owners through mutual
consent, no provision of resettlement and rehabilitation in
direct land purchase system.
-do-
7
West Bengal
Pollution Control
Board
Mr. Sidaharta
Roy
Senior
Environment
Officer
24-09-
19 9432136744
Requirement CRZ clearance - Project area is beyond of
requirement of CRZ Clearance. This is not under CRZ
category. Requirement of clearance from Pollution Control
Board for the proposed project needs further verification,
Oil spill mitigation plan needs to be submitted at the time
of starting of the project activities.
-do-
8
West Bengal
Pollution Control
Board
Mr. Ujjal Kumar
Mukhopadhay Chief Scientist
25-09-
19
9830063508/ 033-
2335-2813, email:
Kolkata Port Trust is the final authority for any clearance
of construction on river front &operating vessels,
Permission is not required from PCB in this regard.
-do-
West Bengal Inland Water Transport, Logistics and Spatial Development Environmental & Social Management Framework
APPENDIXES (List below) Page 111
LETTER OF INVITATION
West Bengal Inland Water Transport, Logistics and Spatial Development Environmental & Social Management Framework
APPENDIXES (List below) Page 112
West Bengal Inland Water Transport, Logistics and Spatial Development Environmental & Social Management Framework
APPENDIXES (List below) Page 113
Appendix 10: Chance Find Procedure
Contracts for civil works shall incorporate procedures for dealing with situations in which buried
Cultural Property Resources (CPRs) are unexpectedly exposed.
Recognition of unknown CPRs– This is the most difficult aspect to cover, especially if the
contractor is not full-time accompanied by a specialist. Upon discovery of such material during
project implementation work, the following should be carried out:
• Immediately stop construction activities
• With the approval of the Resident Engineer delineate the discovered site area
• Secure the site to prevent any damage or loss of removable objects. In case of removable
antiquities or sensitive remains, a night guard should be present until the responsible
authority takes over
• Through the Resident Engineer, notify the responsible authorities, the Department of
Archaeology and local authorities within 24 hours
• Submit a brief Chance Find Report, within a specified time period, with date and time of
discovery, location of discovery, description of finding, estimated weight and dimension of
CPR and temporary protection implemented
• Responsible authorities would be in charge of protecting and preserving the site before
deciding on the proper procedures to be carried out
• An evaluation of finding will be performed by Department of Archaeology who may decide
to remove the CPR deemed to be of significance, further excavate within a specified
distance of the discovery point and conserve on-site, and/or extend/reduce the areas
demarcated by the contractor etc. This should ideally take place within about 7 days
• Construction work could resume only when permission is given from the Department of
Archaeology after the decision concerning the safeguard of the heritage is fully executed
West Bengal Inland Water Transport, Logistics and Spatial Development Environmental & Social Management Framework
APPENDIXES (List below) Page 114
Appendix 11: Final Format for Monitoring of Grievances
CONSOLIDATED STATEMENT ON GREIVANCE MANAGEMENT
Name of Activities
1 2 3 4 5 5 6 7 8 9 10 11
Sl.
No
.
Nam
e o
f
com
pla
inan
t
Ad
dre
ss
Ph
on
e/ M
ob
. &
emai
l
Dat
e o
f re
ceip
t
of
com
pla
int
(dd
/mm
/yyy
y)
Mo
de
of
com
pla
int
(exa
mp
le:
Co
mp
lain
t B
ox/
Ph
on
e/E
mai
l/
etc)
A
ckn
ow
led
gem
e
nt
of
com
pla
int(
dd
/m
m/y
yyy)
Cla
ssif
icat
ion
(Qu
ery,
Su
gg
esti
on
,
Co
mp
lain
t)
Su
mm
ary
of
com
pla
int
GR
C M
eeti
ng
con
ven
ed o
n
(dd
/mm
/yyy
y)
Fu
rth
er
info
rmat
ion
/
dat
a re
qu
ired
fo
r
reso
lvin
g
com
pla
ints
(Y
es/
No
) S
tatu
s
(Res
olv
ed/P
end
i
ng
)
Rem
arks
,
Co
nst
rain
ts in
reso
lvin
g
Res
olv
ed w
ith
in
stip
ula
ted
tim
e
(Yes
/No
)