McQuay International 1© 2009 McQuay International
Welcome
Jacob Javits CenterAugust 24, 2009
McQuay International 2
Jacob Javits Convention CenterJacob Javits Convention Center
Opening Video
Corporate Overview Mcquay-Daikin
Project Highlights
Product Overview
Service Overview
Q&A
McQuay International 3© 2009 McQuay International
Corporate OverviewGrant Hilliard, V.P. Sales
McQuay International 4
Daikin Industries, Ltd.Daikin Industries, Ltd. Founded in 1924
More than 1000 Global Locations
Consolidated subsidiaries: 192 (Japan 45, Overseas: 147)
Acquired OYL Industries/McQuay International in 2006
Ranked 864 in Forbes Global 2000 List
$12B+ USD annual revenue
40,000+ employees worldwide
Industry leading technology to preserve the environment and promote efficiency, energy savings and reliability
Global 100 Most Sustainable Corporation for two consecutive years (2006 & 2007)
A member in good standing of the U.S. Green Building Council (USGBC)
Other Industries
HVAC Solutions
Leading Global Provider of HVAC Systems and Services
Oil Hydraulics Division
Defense Systems Division
Chemical Division
Fluoropolymers
Computer graphics systems
McQuay International 5
McQuay International 6
Air Conditioning is Daikin’s Core Air Conditioning is Daikin’s Core BusinessBusiness
Consolidated sales by business segment FY2008 Chemicals
88%
8.5%
Diversifed Products Group/Other
Air Conditioning
Variable Refrigerant Volume (VRV) Systems
Incorporate high efficiency inverter technology that conserves energy, preserves the environment
Industry leading reliability
The best customer comfort
Residential, light commercial and commercial markets
3.5%
McQuay International 7
2006 Daikin Acquisition of OYL 2006 Daikin Acquisition of OYL IndustriesIndustries
HVAC Systems Filters Refrigeration
McQuay International 8
Applied HVAC is McQuay’s Core Applied HVAC is McQuay’s Core BusinessBusiness
Water-cooled Chillers
Air-cooled Chillers
Indoor/Outdoor Air Handlers
Fan Coils
Applied/Commercial Rooftops
Air-cooled Condensing Units Coils
Vertical Self-contained Systems
Unit Ventilators PTAC/PTHP Water Source Heat Pumps
McQuay International 9
Goal: #1 HVAC Solutions ProviderGoal: #1 HVAC Solutions Provider Daikin and McQuay have tremendous synergy
– Complementary market focus Each is a leader in their respective markets
– Complementary strengths Focus on innovation, environmental technology, efficiency and
reliability
Daikin investing in McQuay’s applied business– Employment: Over 300 employees hired since May 2006– Significant facility/process improvements to achieve
manufacturing efficiency and environmental/sustainability objectives
– R&D: New $50 million Daikin McQuay Applied Development Center
McQuay International 10
Daikin McQuay Applied Development Daikin McQuay Applied Development CenterCenter
Most advanced HVAC R&D facility in the world– Leverages our strengths to accelerate the development of
applied products for global markets– Products developed in this facility will support the environment,
energy saving, innovation, leadership and the best customer comfort
McQuay International 11
Types of R&DTypes of R&D
CompressorDevelopment
PlatformDevelopment
PlatformDevelopment
Heat TransferDevelopment
McQuay International 12
Project/Product HighlightsProject/Product Highlights 10.3 EER and Higher (Ashrae 90.1 Compliant) Custom Baked on Paint for units Custom Air Dry Paint for seismic curbs Custom unit dimensions Siemens Controllers and Smoke Detectors Custom Seismic Curbs by Thybar Full Unit access from both sides – all sections Class II Fans 30+ Years of Experience RPS Model Seismic unit construction, compressors, and Fans Remote monitoring Low Sound ABB Variable speed drives Scroll Compressors utilizing R-410a
McQuay International 13
McQuay Applied Rooftop SystemsMcQuay Applied Rooftop Systems
Value-Added Customized Solutions
McQuay International 14
McQuay Applied Rooftop SystemsMcQuay Applied Rooftop Systems
Banks, Offices And Medical Office Buildings Schools Supermarkets Shopping Malls Specialty Applications:
– Casinos– Prisons– Manufacturing Facilities– Specialty Retail
ApplicationsApplications
McQuay International 15
Specialty ApplicationsSpecialty Applications
Retail Manufacturing
Casinos Prisons
McQuay International 16
Benefits To The Building OwnerBenefits To The Building Owner
Value-Added Systems That Provide:
Lower Installed Costs Lower Operating Costs Improved Tenant Comfort Long Term Reliability
Semi-Custom Design That Provides:
System Flexibility Customer Focused Adaptability At A Non-Custom
Price
Single Source Responsibility Backed By Over 30 Years of Rooftop Manufacturing And Applications Expertise
McQuay International 17
Lower Operating CostsLower Operating Costs
Efficient VAV Operation Efficient Economizer With Low
Leak Dampers Fan BHP Savings (Selection
Flexibility, RAF Capability, and Blow Through Design)
Blow Through System Savings Full or Part Load Compressor
Energy Savings– Variable Speed Fan Drive Savings
McQuay International 18
Long Term ReliabilityLong Term Reliability
Life Expectancy Of 30+ Years
McQuay International 19
Packaged Rooftop SystemsPackaged Rooftop Systems
RPS018C-135C 18 to 135 Tons Cooling Capacity Blow Through Cooling Coils DWDI Supply Air Fans/SWSI Return Air Fans Cooling w/ Electric Heat ETL (U.S.) And ETL “C” (Canada) Safety Agency Listed
McQuay International 20
System FlexibilitySystem FlexibilityBlank And Specialty Sections To
Meet Your Special Needs Meet Special Filtration Needs (Electronic,
Carbon, Or “Final” Filters) Provide For Humidification Needs Factory Installed Sound Attenuators or Air
Blenders Reheat Capability
McQuay International 21
System FlexibilitySystem FlexibilityFan Section Multiple Fan Selections To Match
Energy and Sound Requirements 6.5” TSP Capability Air Foil and VAV Applications Energy Saving High and Premium
Efficiency Motors
McQuay International 22
System FlexibilitySystem Flexibility
MicroTech™ III Control System Protocol Selectability™
– Interoperability With BACnet™ or LonMark™ Systems
– Factory-Installed And Tested To Minimize Costly Field Commissioning
– Provides Easy Access To All Unit Data And Control Points
– Siemens manufactured and programmable
McQuay International 23
Managing Building IAQManaging Building IAQ
Convenient, Full Cabinet Access Encourages Maintenance
– Filter Changes– Belt Adjustment– Interior Cleaning
Good Maintenance = Improved IAQ Good Maintenance = Lower Operating Costs
McQuay International 24
Energy SavingsEnergy SavingsBlow Through
Design Fan BHP
Savings
Full And Part LoadCompressor
Compressor Energy Savings
Factory InstalledInverters
Fan BHP Savings
Economizer And LowLeak Dampers
Efficient Air Mixing Improves Performance
Fan SizingFlexibility
Fan BHP Savings
True Return FanSystem
Fan BHP Savings
VaneTrol™ ControlLogic
Fan BHP Savings
McQuay International 25
Energy SavingsEnergy Savings
Supply Fan FC-27 AF-27 AF-30
BHP 33.74 28.46 26.74
Motor HP 40 30 30
Hours 4992 4992 4992
Annual Energy $15,357 $12,954 $12,171
Annual Savings % - 15.65% 20.75%
Annual Savings $ - $ 2,403 $ 3,186
Fan Cost (Savings) - ($ 364) $ 147
Payback - Immediate 17 days
Fan System SavingsFan System Savings
Added Benefit - Lower MCA For Lower Installed CostAdded Benefit - Lower MCA For Lower Installed Cost
McQuay International 26
Energy SavingsEnergy Savings
Factory Installed Inverters Fully Integrated With
MicroTech III Control System Manual Bypass Contactors Even More Energy Savings
With McQuay Fan Flexibility
McQuay International 27
Reference ListReference List
Gateway Computers Bristol Ford Motor Co. US West Toys R Us General Motors JC Penney Amtrak Chrysler Kohls NabiscoOld Country Buffet Exodus Hewlitt Packard Dillons GTE Toyota Sherwin Williams Packard Bell Blue Cross Blue Shield Fruit of the Loom John Deere Pepsico American Red Cross Vanguard Corp. Carmax Smithsonian Duracell AT & T Forbes Fed Ex BASF Lockheed Martin Heinz Food Service Micron Publix Heinz Foods Dial Corp. Dupont American Express Hoover Co. 3M Smith Kline Nike Town Pillsbury Pacific Bell Malt-O-Meal Gillette ADC Communications Toyota Microsoft Publix Duracell
McQuay International 28
McQuay International Service CapabilitiesAugust 2009
McQuay International 29
McQuay Americas 2009 Goals & Objectives
Market Leadership Customer Satisfaction
People Centered Mgmt Operational Excellence
Cost Down
Our goal is to be the #1 HVAC company globally.
We strive to be a customer responsive selling organization.
“Do what we say we’re going to do.”
We strive to be the employer of choice and a learning organization. Our culture is one of respect and understanding.
Our mantra is “quality in everything we do.” This means efficient processes throughout the company to ensure customer confidence.
Corp. Social Responsibility
“Least waste way.” This means eliminating waste and reducing costs throughout the organization.
We demonstrate corporate citizenship by embracing “green” practices & community stewardship.
McQuay International 30
Service Solutions for Air Conditioning, Heating, Ventilating and Refrigeration
McQuay International Service McQuay International Service DivisionDivision
McQuay International 31
McQuay Service 2009 Goals & Objectives
Market Leadership Increase Sales Productivity
Increase Service Productivity
Innovation
Expand Service coverage organically, through acquisitions and Service Alliance partnerships.
Focus on new business development. Establish Chiller Assurance program. Provide Sales training.
Regional training program. Create opportunities with Solutions, Parts and National Accounts teams.
Service Oracle/ERP Implementation. Standardize business processes.
Profitability
Achieve profit objectives and district operating income.
People Centered Mgmt
Become the “Employer of Choice” in the HVAC industry.
McQuay International 11/02/00 32
*
*
*
CT
DC
MD
NJ
DE
RI
NH
MA
SC
NC
TN
KY
VAWV
OH
PA
NY
IN
MI
ME
VT
SD
ND
MN
IA
MO
AR
LA
MSAL GA
FL
WI
IL
AZ
WA
NE
KS
OK
TX
NM
CO
WY
MT
UT
ID
NV
OR
CA
United States
Canada
B.C.Alta.
Sask.
Man.
Quebec
Ontario
North American Regions andDistrict Locations
North
South
West
Central
Seattle
San Francisco
Los Angeles
Phoenix
Denver
San Antonio
Dallas
Kansas City
Chicago
Minneapolis
Indianapolis
Detroit
Toronto
Montreal
Pittsburgh
New OrleansTampa
Miami
Orlando
Atlanta
Charlotte
Washington D.C.
Richmond
Boston
*
*
*
*
*
*
*
*
*
*
*
*
*
**
*
*
*
*
*
*
**
*
*Princeton
Danbury
*New York
*
Columbus
*
Chattanooga
*
Lincoln
*
McQuay International 33
Service Coordinator
Handles customer needs by scheduling and dispatching service technicians to job
sites. Negotiates parts pricing and arranges
equipment deliveries.
PremairNY (NYC)District OfficeUnion Shop 638B
Service TechniciansPerforms maintenance and
repairs on McQuay units and those made by other
manufacturers. Represent McQuay’s quality service.
Service Sales RepsSells McQuay equipment and
parts and maintenance contracts to customer.
Cultivates McQuay’s customer base through business
development strategies.
Service District Secretary
Handles the administrative responsibilities of the District Service Centers. Acts as an
assistant to the District Manager or Center.
District Service Manager
Plans and manages the day-to-day service operations to fulfill
customer requirements and ensure contractual obligations
are being met.
Technician Supervisor
Provides leadership and guidance. Develops
technicians. Ensures that technicians are assigned to
work in accordance to skills.
McQuay International 34
Service Coordinators
7
TRI-State Service Capabilities(Northern New Jersey-Connecticut-New York City)
Includes Mcquay/PremairNY
Service Technicians
36
Service District Secretarys
3
District Service Managers
4
Regional Trainer
1
Regional Manager
1
Technician Supervisors
4
McQuay International 35
MFS Factory Training
Staunton
Plymouth
Regional Training Program
Online Training Program
Safety Training Program
McQuay International Service Training and Development
McQuay International 36
D-NetD-Net D-Net is an intelligent, web-based, value added service
offered by McQuay Factory Service to owners of it’s equipment
D-Net has two functional components – Remote Service (2009 introduction) – Performance Monitoring (under development)
D-Net’s purpose is to help McQuay keep owner’s equipment reliably and efficiently providing cooling throughout its life
McQuay International 37
McQuay Factory Service Technicians
D-Net Remote ServiceD-Net Remote Service
MicroTech® III
MicroTech
®
III
MicroTech III controller
Pathfinder chiller w/MicroTech III controls
Internet
Provides McQuay the ability to: Diagnose issues remotely Remotely review/reset
alarms, settings, etc. Provide owners quicker
service response/issue resolution and lower service expense
Communications
- Wireless via GPRS modem
- Wired via Customer LAN
McQuay International 38
Notifies Service to respond via E-mail or
text message
D-Net Performance MonitoringD-Net Performance MonitoringCentral Support
Center
Pathfinder chiller w/MicroTech III controls
Communication-Wireless via GPRS modem
-Wired via Customer LAN
Internet
MicroTech® III
MicroTech
®
III
MicroTech III controller
Provides McQuay the ability to: Monitor overall system health and
identify, diagnose, and be alerted of maintenance needs or potentially mission critical conditions/failures
Prevent/minimize service issues and/or resolve service issues while minimizing owner expense
McQuay International 39
Thank You!
Q & A