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CAREER OPPORTUNITIES IN THE IT
SECTOR
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Job roles in the IT Industry
Objective
To know about :
The IT Industry
Different categories of IT Organization
What Skills Employers look for
Different Career Avenues in the IT Industry
Where Do I stand
Action plans to meet career Goals
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Job roles in the IT Industry
The IT Industry
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Job roles in the IT Industry
The IT IndustryDifferent categories of IT Organization
Large organization
Management consultancies
Specialized consultancies
Software firms
Computer manufacturers Telecommunications and otherhigh-tech industry
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Job roles in the IT Industry
The IT IndustryPre-requisite for a career in IT
Logical thinking
Computer literacy
Soft skills
Empathy
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Job roles in the IT Industry
What Skills Employers look for ?
Good aptitude
Good academic scores
Technical versatility
Analytical ability
Willingness to explore and learn
Taking initiative
Flexibility and adaptibility
Co-operation
Excellent Communication
Good presentation skills
Documentation skills Image and confidence
Goal orientation
Attention to details planning ability
Punctuality
Customer focus
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Job roles in the IT Industry
Career Avenues in the IT Industry
IT Education and Training Maintenance Programming MIS operations
Programming
Graphics and multimedia Sales and marketing
System implementation
System administration
Technical support
Technical writing Web application development
Network and communication support
Quality assurance
Project management
System/BusinessAnalysts
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Job roles in the IT Industry
Career Avenues in the IT Industry
IT Education and Training
Typical activities
Effective coordination of learning processPeriodical review of progress in knowledge/skill gained.
Evaluation of final knowledge/skill gained
Desired characteristics
Very good in communicationClear concepts about computers , Operating systems, Programming Logic , DBMS
and Information technology.
Tremendous desire to keep oneself updated with upcoming technologies
Passion to teach
Ability to understand customers learning style and adopt necessary teaching
style.
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Job roles in the IT Industry
Career Avenues in the IT Industry
Maintenance ProgrammingTypical activities
Debugging programs
Modifying programs
Adding programs
Maintaining the environment (LAN/UNIX)
Taking periodical backups
Interacting with vendors
Desired characteristics
Very strong in logical thinking
Ability to understand someone elses logic and provide with correct solution
Very sound technical knowledge of the platform where one has to function
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Job roles in the IT Industry
Career Avenues in the IT Industry
MIS operationsTypical activities
Taking backups
Generating reports
Ensuring updating of databases
Assisting others while they use the system
Providing end-user support
Writing programs for ad-hoc requests
Desired characteristics
Good knowledge ofDBMS , Office products
Good logical thinking power
Ability to understand the end user requirement and provide correct output
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Job roles in the IT Industry
Career Avenues in the IT Industry
ProgrammingTypical activities
Design and development of programs, if one is in a relatively smallorganization.
Developing programs in a relatively medium sized organization.
Coding of program, in a large organization.
Desired characteristics
Strong on logical thinking
General abilities in designing, coding, modifying, and debugging programs,
Reading software design specifications and technical documentation
Writing clear documentation of programs.
Client/server knowledge and GUI design capabilities are also important.
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Job roles in the IT Industry
Career Avenues in the IT Industry
Graphics and multimedia
Typical activities
Creation of a presentation style for a topic Visualization of graphic elements in an application
Creation and rendering of graphics, including animation.
Integrating the various media components into the multimedia applications.
Desired characteristics
Passion for creativity converting artistic dreams to reality
Knowledge of graphics, sound, text and ability to integrate all of them using
computers.
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Job roles in the IT Industry
Career Avenues in the IT Industry
Sales and marketingTypical activities
Analysis of the potential buyers for the product Effective planning of sales activities
Giving products demonstrate to prospective customers
Convincing the customer on the product
Traveling
Meeting people
Desired characteristics
Very good in communication
ability to deal with client, business acumen & team interaction skills
Sound knowledge of the hardware/Software that needs to be marketed
Ability to sell Ready to travel a lot
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Job roles in the IT Industry
Career Avenues in the IT Industry
System implementation
Typical activities
Understanding the package in totality Visiting various locations for installing the software
Providing training on effective use of software
Ensuring the effective running of the system
Acting as a maintenance programmer on site
Desired characteristics
Sound knowledge of the software to be installed and the platform
Ready to travel a lot
Ability to provide training to the end user
troubleshooting abilities
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Job roles in the IT Industry
Career Avenues in the IT Industry
System administration
Typical activities
Controlling access rights/password for users Maintenance of the system
Desired characteristics
Sound knowledge of the Platform
Ability to understand organizations need for security as well as end userneeds.
troubleshooting abilities
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Career Avenues in the IT IndustryTechnical support
Typical activities
Demonstration of the software to potential customers
Explanation of the advantages of the software Effective handling of customer queries
Post-sale technical support activities might include:
Installation and implementation of the software
Training of end-users on the software
Trouble shooting
Providing online/hotline maintenance support
Desired characteristics
Very good in communication
Ability to understand end user needs and provide appropriate solutions
Strong technical knowledge of the software to be handled. troubleshooting abilities
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Job roles in the IT Industry
Career Avenues in the IT Industry
Technical writingTypical activities
Understanding the package/application and environment in totality Preparation of software manuals
Preparation of user manuals
Preparation of run-time manuals
Desired characteristics
Very good writing skills
Sound knowledge of the package /application
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Job roles in the IT Industry
Career Avenues in the IT Industry
Web application developmentTypical activities
Design and development of corporate web sites Maintenance and support of dynamic, database-driven online services
Creating new additions to the web site to support marketing initiatives
Promoting site by optimizing search engines, banners ads, etc.
Creation ofFirewalls and security systems
Desired characteristics
Stong technical skills
Interpersonal skills to be able to interact with customers.
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Job roles in the IT Industry
Career Avenues in the IT Industry
Network and communication supportTypical activities
Support and services of networks and system connectivity
Assist network users with problem troubleshooting
Installation and configuration of communication products to both internal and
external clients
Desired ch
aracteristics
broad-based understanding of network components & network protocols
networking hardware
troubleshooting abilities
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Job roles in the IT Industry
Career Avenues in the IT Industry
Quality assurance
Typical activities
Software testing and auditing
Tracking the software development methodology and life cycle
Conducting quality education and training programs
Design and implementation of corrective action.
Desired ch
aracteristics
Sound knowledge of SDLC and quality standards
Ability to conduct training
Ability to lead a team
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Job roles in the IT Industry
Career Avenues in the IT Industry
Project management
Typical activities
Resource planning, allocation and scheduling
Managing technical delivery of projects
Technical liaison for new business and ongoing projects
Managing site production on time, on budget and on strategy
Desired ch
aracteristics
Ability to do strategic planning
Ability to understand Client and new business needs
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Job roles in the IT Industry
Career Avenues in the IT Industry
Systems /Business AnalystTypical activities
analyzing business needs through careful study of business processes and
communication with customers
communicate the results to the programmers who code and implement the
solution.
act as liaison between the programmers and customers throughout the entire
development and installation process
Desired characteristics
ability to ineract with customer
interpersonal skills between the analyst and customer
ability to analyze and anticipate the information system needs of the
organization
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CAREER IN I T
Major Career Opportunities
Telecom Industries
y Mobile Services | Wired Telephony (Land
Phone) | Internet Communication(Corporate Clients or Individuals)
y Wireless Technology Products
Technology Industries
y
Software Development | TechnologyConsultants | Networking &
Connectivity Industries | Hardware
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CAREER INI T
Major Career Opportunities (contd.,)
I T Enabled Servicesy eCRM Companies | Call Centre Companies |
Medical Transcription | Education & Training
| Server Farms | Data Warehousing
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CAREER THROUGH I T
MajorCareer Opportunities
Banking | Investment Banking |
Management
Consulting |Strategic Management |
Corporate Finance | Sales &
Marketing
All these Careers require Domain
knowledge and Value Added
knowledge
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Career through I T
Domain knowledge is from the Base
Degree (BCom | BE | BSc | MBA |
MCom)
Value Added knowledge comes from
knowledge in Technology and its ability
to enhance the function
Value Added knowledge are two fold:
Individual Productivity
P
rofessionalP
roductivity
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Career through I T
Individual Productivity Tools are
Microsoft Office Suite Tools (Ms Word, Ms
Excel, Ms PowerPoint, Ms Access)
Communication Tools (Microsoft Outlook,
Web-based Mail)
Search & Analysis Tools (Internet | World
Wide Web)
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Career through I T
Professional Productivity is gained
from individuals knowledge in
Technology for enabling the company
to stay competitive:
E Business Technologies
ECRM
ERP
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C AREER IN IT1. Software Development
2. Technical Support
3. System Administration
4. Testing & Quality Assurance
5. Customer Support
6. Implementation & Maintenance
7. Training
8. MIS
9. Technical Writing
10. Programming
Reasons Why !
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C AREER THROUGH IT1. Customer Support
2. Associate Consultant
3. Net Researcher
4. Web Development
5. Domain Specialist
6. Management Trainee
7. Tele Working
8. Web Designer
9. Content Developer
10. Technology Marketing Reasons Why !
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LLETETSS LOOKLOOK FORFOR NEWNEW
HORIZONSHORIZONS....
CALL CENTRE EXECUTIVES
MEDICAL TRANSCRIPTIONIST
INSURANCE SECTOR
BIOTECHNOLOGY
THE MEDIA SECTOR
CUSTOMER RELATION EXECUTIVE
GRAPHIC DESIGNER
BANKING AND FINANCE
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FUTURE IT JOBS Nasscom Survey
- Enterprise S/w - 35.1%
- .NET, JAVA, J2EE - 22.2 %
- UNIX - 17.7%
- SQL - 12.5%
- C++ - 11.4%
- COBOL, CICS, DB2 - 10.8%
- CRM - 6.7%- Business Intelligence/Datawarehousing -
6.7%
- LINUX - 5.8%
- EDA,ASIC, VLSI - 5.0%
- ASP - 4.0%
- Graphics & Animation - - 3.2%
- EAI - 2.4%
- Content Mgmt. - 1.9%
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Job roles in the IT Industry
Career Avenues in the IT IndustryWhere Do I stand ?
IT Education and Training Maintenance Programming MIS operations
Programming Graphics and multimedia
Sales and marketing
System implementation
System administration
Technical support
Technical writing Web application development
Network and communication support
Quality assurance
Project management
System/BusinessA
nalysts
Rate 1= Low and 5=High
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Job roles in the IT Industry
What Skills Employers look for ?Where Do I stand ?
Good aptitude
Good academic scores
Technical versatility
Analytical ability Willingness to explore and learn
Taking initiative
Flexibility and adaptibility
Co-operation
Excellent Communication
Good presentation skills Documentation skills
Image and confidence
Goal orientation
Attention to details planning ability
Punctuality
Customer focus
Rate 1= Low and 5=High
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Job roles in the IT Industry
Action plans to meet careerGoals
List your weaknesses
List your strengths
List areas for improvement
Action plan to achieve the above
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Job roles in the IT Industry
Summarize
The session covered :
The IT Industry
Different categories of IT Organization
What Skills Employers look for
Different Career Avenues in the IT Industry
Where Do I stand
Action plans to meet career Goals