8/6/2019 Jod Satisfaction
1/56
8/6/2019 Jod Satisfaction
2/56
2
8/6/2019 Jod Satisfaction
3/56
DECLARATION
I PRASHANT BAID hereby declare that this project report entitled A STUDY ON
EMPLOYEE SATISFACTION IN BHILAI STEEL PLANT is submitted to the
GITAM INSTITUTE OF MANAGEMENT - GITAM University for the award of the
degree of Bachelor of Business Management. This is a work carried out by me under the
guidance of Mrs. G.Arti, Assistant Professor, GIM, Gitam University. And has not
been submitted to any other University or Institution for award of any degree or diploma.
Place: Visakhapatnam
Date: PRASHANT BAID
Reg. no.1214109135
3
8/6/2019 Jod Satisfaction
4/56
CERTIFICATE
This is to certify that the project report entitled A STUDY ON EMPLOYEE
SATISFACTION IN BHILAI STEEL PLANT submitted to GITAM Institute of
Management, GITAM UNIVERSITY, Visakhapatnam in partial fulfillment of the
requirements for the Degree of Bachelors of Business Management, is a bonafide
work done by Mr. PRASHANT BAID, BBM I YEAR, reg. no. 1214109135 and has
been carried out under my guidance.
Place: Visakhapatnam Mrs. G. Arti
Date: Assistant Professor
4
8/6/2019 Jod Satisfaction
5/56
ACKNOWLEDGEMENTS
I would like to express my gratitude to Prof. K. Siva Rama Krishna, Principal of
GITAM Institute of Management, GITAM University, Visakhapatnam, for giving
the opportunity to work in this Project.
I am grateful to Prof. P. Sheela, Vice Principal, GITAM Institute of Management,
GITAM University, for giving her support through out the project.
I thank Dr. K. Manjushree Naidu, BBM Programme Cordinator, GITAM Institute
of Management, GITAM University, Visakhapatnam, for giving me her valuable
advice.
I take this opportunity to thank my Project Guide Ms. G.ARTI, GITAM Institute of
Management, GITAM University, Visakhapatnam for her constant encouragement
and guidance in performing this project.
PRASHANT BAID
5
8/6/2019 Jod Satisfaction
6/56
PREFACE
The project work entitled A STUDY ON JOB SATISFACTION OF
EMPLOYEES OF BHILAI STEEL PLLANT
Job Satisfaction is the favorableness or un-favorableness with
which the employee views his work. It expresses the amount of
agreement between ones expectation of the job and the rewards that
the
job provides. Job Satisfaction is a part of life satisfaction. The nature of
ones environment of job is an important part of life as Job Satisfaction
influences ones general life satisfaction.
Job Satisfaction, thus, is the result of various attitudes possessed by an
employee. In a narrow sense, these attitudes are related to the job
under
condition with such specific factors such as wages. Supervisors of
employment, conditions of work, social relation on the job, prompt
settlement of grievances and fair treatment by employer.
However, more comprehensive approach requires that many factors
areto be included before a complete understanding of job satisfaction can
be
obtained. Such factors as employees age, health temperature, desire
and
level of aspiration should be considered. Further his family relationship,
Social status, recreational outlets, activity in the organizations etc.
Contribute ultimately to job satisfaction.
6
8/6/2019 Jod Satisfaction
7/56
CONTENT :
7
8/6/2019 Jod Satisfaction
8/56
CHAPTER -1
8
8/6/2019 Jod Satisfaction
9/56
8/6/2019 Jod Satisfaction
10/56
SUPERVISION:
To a worker, Supervision is equally a strong contributor to the job
satisfaction as well as to the job dissatisfaction. The feelings of workers
towards his supervisors are usually similar to his feeling towards the
company.
CO-WORKERS:
Various studies had traced this factor as a factor of intermediate
importance. Ones associates with others had frequently been
motivated as a factor in job satisfaction.
PAY:
Studies also show that most of the workers felt satisfied when
they are paid more adequately to the work performed by them.
AGE:
Age has also been found to have a direct relationship to level job
of satisfaction of employees.
MARITAL STATUS:
Marital status has an important role in deciding the job
satisfaction. Most of the studies have revealed that the married person
finds dissatisfaction in his job than his unmarried counterpart.
EDUCATION:
Studies conducted among various workers revealed that most of
workers who had not completed their school education showed higher
satisfaction level.
WORKING CONDITION:
The result of various studies shows that working condition is an
important factor. Working conditions are more important to women
workers than men workers.
10
8/6/2019 Jod Satisfaction
11/56
Objective:
1. To Study the job satisfaction of employees in Bhilai Steel Plant
2. To Measure the satisfaction levels of employees on various factors
and give suggestions for improving the same.
3. To find out whether experience have an effect on Job Factors.
4. To find the significance difference among age groups with respect
to job Factors.
Limitations of the study:
1. Sample size of the study is only 37.
2. Respondents did not respond to some of the questions.
11
8/6/2019 Jod Satisfaction
12/56
12
8/6/2019 Jod Satisfaction
13/56
PROFILE of Bhilai Steel Plant
BHILAI STEEL PLANT (BSP)
Bhilai Steel Plant, a unit of Steel Authority of India Limited - a public sector
undertaking was conceived under aegis of Indo - USSR Treaty in the 2nd Fiveyear plan. This was in accordance with erstwhile government policy for
strengthening economy and self reliance through development of core sector.
Seven - time winner of Prime Ministers Trophy for best Integrated Steel
Plant in the country, Bhilai Steel Plant (BSP) is Indias sole producer of rails and
heavy steel plates and major producer of structural. The plant is the sole supplier
of the country's longest rail tracks of 260 meters. With an annual production
capacity of 4.5 MT of saleable steel, the plant also specializes in other products
such as wire rods and merchant products. Since BSP is accredited with ISO
9001:2000 Quality Management System Standard, all saleable products of Bhilai
Steel Plant come under the ISO umbrella.
Living up to the demand of the growing economy of the country, the plant
produces wide range of products. This includes Rails, Wire Rods, Plates and
13
8/6/2019 Jod Satisfaction
14/56
Merchant products. Commitment to quality and customer satisfaction has
resulted in consistent R & D efforts culminating in development and
commercialization of distinctive new grades like SAILMA, UTS - 90 etc.
.
CHAPTER II
RESEARCH METHODOLOGY:The methodology followed for conducting the study includes the
specification of research design, selection of sample, data collection through
questionnaire and statistical tools used for analyzing the data.
Research design:
The research design used for this study is of the descriptive type.
Descriptive research studies are those studies which are concerned with
describing the characteristics of a particular individual or a group.The sampling technique used here is Simple Random Sample Technique.
The employees were interviewed using convenience sampling. The data has also
been collected by giving a Questionnaire to the BSP employees.
Sample size:
14
8/6/2019 Jod Satisfaction
15/56
The sample size consisting of 37 respondents were selected for the study.
Data collection:
The data can be collected in two ways.
1. Primary data
2. Secondary data.
Primary data: The data which is collected for the first time to perform the analysis
is called primary data. Here the primary data was collected by using
questionnaires. The questionnaire has 28 questions. A five point rating scale was
used such as strongly disagree, disagree, neutral, agree and strongly agree.
Secondary data: The data which is gathered from already available
information, journals and books is known as secondary data.
CHAPTER III
DATA ANALYSIS AND INTERPRETATION
Catogary
Respondent Percent ofrespondent
Male 25 67.5675676
Female 12 32.4324324
TotaL 37 100
TABLE NO. 1
15
8/6/2019 Jod Satisfaction
16/56
Respondent
0
5
10
15
20
25
30
Male Female
Respondent
Chart no: 1
Interpretation:There are more number of male workers than female workers.
2. MONTHLY INCOME
Income
Income Number of Respondents
Percent of respondents
BelowRs.10000
2 5.40540541
10000-20000 15 40.5405405
20000-30000 10 27.027027
16
8/6/2019 Jod Satisfaction
17/56
ABOVE 30000 10 27.027027
TOTAL 37 100
Table no: 2
Income
Number of Respondents
02468
10121416
Below
Rs.10
00
10000-20
00
20000-30
00
ABOVE
3000
Income
Responde
Number of
Respondents
Chart no: 2
Interpretation:
40 percent of the employees were drawing a salary between10,000 -20,000.
27 percent of the employees were drawing a salary between20,000 -30,000. 27
percent of the employees were drawing a salary above 30,000 and
5 percent of the employees were drawing a salary below 10,000.
Education qualification
Education qualification
Catogary Respondent Percent of respondent
P.G 12 32.43U.G 25 67.57
TotaL 37 100
Table No: 3
Education
17
8/6/2019 Jod Satisfaction
18/56
Respondent
0
5
10
15
20
25
30
P.G U.G
Education
Responde
Respondent
Chart No: 3
Interpretation:
Marital Status
Catogary Respondent Percent of respondent
Married 9 32.43
Unmarried 28 67.57
TotaL 37 100
Tale No: 4 Marital Status
18
8/6/2019 Jod Satisfaction
19/56
Chart no: 4
0
20
40
60
80
100
Frequency
married
Unmarried
Total
Table No: 5 Years of Experience
19
8/6/2019 Jod Satisfaction
20/56
Frequency Percent
Less than 1yr 8 8.0
1-2 yrs 26 26
2-3yrs 20 20
3-4yrs 26 26
Above 4yrs 20 20
Total 100 100
CHART NO.5
0
20
40
60
80
100
Frequency
Less than 1yr
1-2 yrs
2-3yrs
3-4yrs
Above 4yrs
Total
Table No: 6
Working hours are convenient for me
20
8/6/2019 Jod Satisfaction
21/56
Frequency Percent
strongly agree 34 34
agree 32 32
neither agree nor
disagree
18 18
disagree 13 13
strongly disagree 3 3
Total 100 100
Chart no. 6
0
20
40
60
80
100
Frequency
strongly agree
agree
neither agree nor
disagree
disagree
strongly disagree
Total
Interpretation:
From the above chart and table it is clearly evident that 34% of the
respondents strongly agree that working hours are convenient from them
and 32% agree with that and 18% neither agree nor disagree and 13%
disagree with the working hours and 3% are strongly against working
hours.
Table No: 7 I'm happy with my work place
21
8/6/2019 Jod Satisfaction
22/56
Frequency Percent
Strongly agree 30 30
Agree 39 39
neither agree nor disagree
18 18
Disagree 8 8
strongly disagree 5 5
Total 100 100
Chart No: 7
0
20
40
60
80
100
Frequency
Strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is clear that 30% respondents strongly agree and
39% respondents agree that they are happy with their work place only
13% disagreed and 18% have no idea towards their work place.
Table No: 8 I feel i have too much work to do
22
8/6/2019 Jod Satisfaction
23/56
Frequency Percent
strongly agree 7 7
Agree 9 9
neither agree nor
disagree
25 25
Disagree 37 37
strongly disagree 22 22
Total 100 100
Chart No: 8
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is quite clear that the work load is not
high, 37% of the respondents disagreed with the question I feel I have
too much work and another 22% strongly disagreed, 18% admits theyhave too much work and 23% have no idea towards this question.
Table No: 9 safety measures provided by the company
23
8/6/2019 Jod Satisfaction
24/56
Frequency Percent
strongly agree 28 28
Agree 31 31
neither agree nor
disagree
24 24
Disagree 11 11
strongly disagree 6 6
Total 100 100
Chart No: 9
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is evident that the safety measures
provided by the organizations are good as 28 and 31% of the respondentsagree with that and only 11& 6% disagreed and 24% neither agreed nor
disagreed.
TableNo: 10 My relationship with my supervisor is cordial
24
8/6/2019 Jod Satisfaction
25/56
Frequency Percent
Strongly agree 30 30
Agree 41 41
Neither agree nor disagree 16 16
Disagree 6 6
Strongly disagree 7 7
Total 100 100
Chart No: 10
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is clear that relationship between
employees and their supervisors are cordial because 30% of respondents
strongly agreed to it and 41% agreed to it and only 13% disagreed and
16% of respondents have neither agreed nor disagreed.
Table No: 11 My supervisor is not partial
Frequency Percent
25
8/6/2019 Jod Satisfaction
26/56
Strongly Agree 18 18
Agree 30 30
Neither agree nor disagree 15 15
Disagree 19 19
Strongly disagree 18 18
Total 100 100
Chart No: 11
0
20
40
60
80
100
Frequency
3-D Column 1
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is evident that the supervisors are not
partial to the employees as 18% strongly agreed and 30% agreed to the
question but 19% disagreed and 18% strongly disagreed this level is
quite high compared to other questions.
26
8/6/2019 Jod Satisfaction
27/56
Table No: 12 My supervisor considers my idea too while taking decision
Frequency Percent
strongly agree 26 26
Agree 43 43
neither agree nor disagree
26 26
Disagree 2 2
strongly disagree 3 3
Total 100 100
Chart No: 12
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is clear that 26 and 42% of the
respondents agree that supervisors consider their employees ideas alsoand only 5% disagreed and 26% neither agreed nor disagreed.
27
8/6/2019 Jod Satisfaction
28/56
Table No: 13 I'm satisfied with the support from my co-workers
Frequency Percent
strongly agree 21 21
Agree 47 47
neither agree nor disagree
16 16
Disagree 9 9
strongly disagree 7 7
Total 100 100
Chart No: 13
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is clear that relation with co-workers is
quite good as nearly 68% of the respondents agree that they are satisfied
with support from co-workers and only 15% disagreed and 16% have no
answer to this
28
8/6/2019 Jod Satisfaction
29/56
Table No: 14 People here have concern from one another and tend to help one
another
Frequency Percent
strongly agree 26 26
Agree 41 41
neither agree nor disagree
19 19
Disagree 9 9
strongly disagree 5 5
Total 100 100
Chart No: 14
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nordisagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is clear that in this organization people
have concern over each other as 26% strongly agreed and 41% agreed
and only 14% disagreed and 19% neither agreed nor disagreed.
29
8/6/2019 Jod Satisfaction
30/56
Table No: 15 I'm satisfied with the refreshment facilities
Frequency Percent
strongly agree 9 9
Agree 20 20
neither agree nor disagree
30 30
Disagree 26 26
strongly disagree 15 15
Total 100 100
Chart No: 15
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is clear that the employees are not satisfied
with the refreshment facilities offered by the company as 26% of
respondents disagreed and 15% strongly disagreed and 30% neither
agreed nor disagreed and only 29% agreed.
Table No: 16 We are provided with the rest and lunch room and they are good
30
8/6/2019 Jod Satisfaction
31/56
Frequency Percent
strongly agree 8 8
Agree 16 16
neither agree nor disagree
22 22
Disagree 34 34
strongly disagree 20 20
Total 100 100
Chart No: 16
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is quite evident that 24% strongly
disagreed and 30% of the respondents disagreed and 22% neither agreed
nor disagreed and only 24% of the respondents are satisfied with the rest
and lunch room provided.
Table No: 17 The parking space for our vehicles are satisfactory
31
8/6/2019 Jod Satisfaction
32/56
Frequency Percent
strongly agree 4 4
Agree 9 9
neither agree nor disagree 24 24
Disagree 32 32
strongly disagree 31 31
Total 100 100
Chart No: 17
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is clear that respondents are not satisfied
with the parking facilities provided by the company as 31% of
respondents strongly disagreed and 32% of respondents disagreed and
only 13% of respondents are satisfied with the parking facilities and 24%have neither agreed nor disagreed.
Table No: 18 I fell I'm paid a fair amount for the work i do
32
8/6/2019 Jod Satisfaction
33/56
Frequency Percent
strongly agree 15 15
Agree 39 39
neither agree nor
disagree
25 25
Disagree 13 13
strongly disagree 8 8
Total 100 100
Chart No: 18
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is evident that the respondents are
satisfied with their salary as 39% agree and 15% strongly agree. Only
`3% disagree and 8% strongly disagree, 25% neither agree nor disagree.
Table No: 19 I'm satisfied with the chances for my promotion
33
8/6/2019 Jod Satisfaction
34/56
Frequency Percent
strongly agree 27 27
Agree 43 43
neither agree nor
disagree
13 13
Disagree 9 9
strongly disagree 8 8
Total 100 100
Chart No: 19
0
10
20
30
40
50
60
70
80
90
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is quite clear that employees are satisfied
with their chances for promotion as 43% agree and 27% strongly agree.
Only 9% disagree and 8% strongly disagree, 13% neither agree nor
disagree.
Table No: 20 The salary we receive are good as other organizations offer
pay to their employees
34
8/6/2019 Jod Satisfaction
35/56
Frequency Percent
strongly agree 27 27
Agree 37 37
neither agree nor disagree
26 26
Disagree 6 6
strongly disagree 4 4
Total 100 100
Chart No: 20
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nordisagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is quite clear that the salary in this
organization is at par to the industry as 37% agree and 27% strongly
agree. Only 6% disagree and 4% strongly disagree, 26% neither agree nor
disagree.
Table No: 21 I'm satisfied with the allownaces provided by the organization
Frequency Percent
35
8/6/2019 Jod Satisfaction
36/56
strongly agree 19 19
Agree 42 42
neither agree nor disagree
21 21
Disagree 11 11
strongly disagree 7 7
Total 100 100
Chart No: 21
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is clear that the employees are satisfied
with the allowances and other benefits provided by the organization as
42% agree and 19% strongly agree. Only 11% disagree and 7% strongly
disagree, 21% neither agree nor disagree.
Table No: 22 I feel my boss motivate me to achieve the organizational goals
Frequency Percent
36
8/6/2019 Jod Satisfaction
37/56
strongly agree 11 11
Agree 33 33
neither agree nor disagree
25 25
Disagree 22 22
strongly disagree 9 9
Total 100 100
Chart No: 22
0
10
20
30
40
50
60
70
80
90
100
Frequency
strongly agree
Agree
neither agree nordisagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is evident that employees boss are
motivating to achieve organizational goals as 33% agree and 11%
strongly agree. 22% disagree this is quite high compared to other factors
and 9% strongly disagree and 25% neither agree nor disagree
Table No: 23 My supervisor motivates me to increase my efficiency at times
when i'm not
Frequency Percent
37
8/6/2019 Jod Satisfaction
38/56
strongly agree 18 18
Agree 44 44
neither agree nor disagree
18 18
Disagree 13 13
strongly disagree 7 7
Total 100 100
Chart No: 23
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is evident that employees boss motivates
the employee when he is unproductive and help him to be productive as
44% agree and 18% strongly agree. Only 7% strongly disagree and 7%
disagree, 18% neither agree nor disagree.
Table No: 24 Overall I'm satisfied with my job
Frequency Percent
strongly agree 21 21
Agree 33 33
38
8/6/2019 Jod Satisfaction
39/56
neither agree nor disagree
25 25
Disagree 15 15
strongly disagree 6 6
Total 100 100
Chart No: 24
0
20
40
60
80
100
Frequency
strongly agree
Agree
neither agree nor
disagree
Disagree
strongly disagree
Total
Interpretation:
From the above table it is evident that Overall satisfactions of the
respondents are good as 33% agree and 21% strongly agree. Only 6%
strongly disagree and 15% disagree and 25% neither agree nor disagree.
DATA ANALYSIS
o ONE WAY ANOVA
H0:
39
8/6/2019 Jod Satisfaction
40/56
There is no significant difference among respondents of various
experience groups with regard to Environment and nature of work factor.
H1:
There is significant difference among respondents of various
experience groups with regard to Environment and nature of work factor
Table No: 34
Environment and Nature of work
Sum of
Squares
Df Mean
Square
F Sig
Between
Groups
591 4 .148 .465 . .761
Within
Groups
30.168 95 . 318
Total 30.758 99
Interpretation:
Since the significant difference is greater than 0.05 accept null
hypothesis and reject alternate hypothesis which says, there is no
significant difference among respondents of various experience with
respect to environment and nature of work.
40
8/6/2019 Jod Satisfaction
41/56
H0:
There is no significant difference among respondents of various
experience groups with regard to the factor Relationship with supervisors
and colleagues.
H1:
There is significant difference among respondents of various
experience groups with regard to the factor Relationship with supervisors
and colleagues.
Table No: 35
ANOVA
Relationship with supervisors and colleagues
Sum of
Squares
df Mean
Square
F Sig.
Between
Groups
1.199 4 .300 1.273 .286
Within
Groups
22.376 95 236
Total 23.576 99
Interpretation:
Since the significant difference is greater than 0.05 accept null
hypothesis and reject alternate hypothesis which says, there is no
significant difference among respondents of various experience with
respect to Relationship with supervisors and colleagues.
41
8/6/2019 Jod Satisfaction
42/56
H0:
There is no significant difference among respondents of various
experience groups with regard to the factor Welfare facilities
H1:
There is significant difference among respondents of various
experience groups with regard to the factor Welfare facilities
Table No: 36
ANOVA
Welfare facilities
Sum of
Squares
df Mean
Square
F Sig.
Between
Groups
1.741 4 435 1.441 .227
Within
Groups
28.699 95 .302
Total 30.440 99
Interpretation:
Since the significant difference is greater than 0.05 accept null
hypothesis and reject alternate hypothesis which says, there is no
significant difference among respondents of various experience with
respect to welfare facilities.
H0:
There is no significant difference among respondents of various
42
8/6/2019 Jod Satisfaction
43/56
experience groups with regard to the factor Pay and Promotion
H1:
There is significant difference among respondents of various
experience groups with regard to the factor Pay and Promotion
Table No: 37
ANOVA
Pay and Promotion
Sum of
Squares
df Mean
Square
F Sig.
Between
Groups
3.148 4 787 .369 .082
Within
Groups
35.017 95 .369
Total 38.165 99
43
8/6/2019 Jod Satisfaction
44/56
Interpretation:
Since the significant difference is greater than 0.05 accept null
hypothesis and reject alternate hypothesis which says, there is no
significant difference among respondents of various experience with
respect to Pay and promotion.
H0:
There is no significant difference among respondents of various
experience groups with regard to the factor Communication and
Motivation.
H1:
There is significant difference among respondents of various
experience groups with regard to the factor Communication andMotivation.
Table No: 38
ANOVA
Communication and Motivation
Sum of
Squares
df Mean
Square
Sig.
Between
Groups
.937 4 95 .652 .627
Within
Groups
34.100 95 95
Total 35.037 95
44
8/6/2019 Jod Satisfaction
45/56
8/6/2019 Jod Satisfaction
46/56
.
Interpretation:
.
Since the significant difference is greater than 0.05 accept null
hypothesis and reject alternate hypothesis which says, there is no
significant difference among respondents of various experience with
respect to Job factors
H0:
There is no significant difference among respondents of various
Age groups with regard to Job Factors.
H1:
There is significant difference among respondents of various Age
groups with regard to Job Factors.
Table No: 40ANOVA
Sum of
Squares
df Mean
Square
F Sig.
Between
Groups
.007 2 .004 .009 .991
Within
Groups
40.790 97 .421
Total 40.798 99
.
46
8/6/2019 Jod Satisfaction
47/56
Interpretation:
Since the significant difference is greater than 0.05 accept null
hypothesis and reject alternate hypothesis which says, there is no
significant difference among respondents of various age groups with
respect to Job factors.
H0:
There is no significant difference among respondents of various
genders with regard to Job Factors.
H1:
There is significant difference among respondents of various
genders with regard to Job Factors.
Table No: 41
Sum of
Squares
df Mean
Square
F Sig.
Between
Groups
.036 1 .038 .086 .770
Within
Groups
40.782 98 .416
Total 40.798 99
.
Interpretation:
Since the significant difference is greater than 0.05 accept null
hypothesis and reject alternate hypothesis which says, there is no
significant difference among respondents of various genders with respect
47
8/6/2019 Jod Satisfaction
48/56
to Job factors.
Chapter -V
Descriptive Statistics
N minimum Maximum Mean Std.Deviation
environment
and
nature of
work
100 1.40 4.20 2.4960 .55740
relationship
withsupervisors
and
colleagues
100 1.00 3.80 2.3620 .48799
welfare
facilities
100 2.00 4.60 3.4600 .55450
48
8/6/2019 Jod Satisfaction
49/56
pay and
promotion
100 1.00 4.00 2.3900 .62089
communiction
and
motivation
100 1.25 4.00 2.5725 .59490
job factors 100 1.20 4.40 2.5400 .56174
Valid N
(listwise)
100
5.1 Findings:
The descriptive statistics table helps us to derive satisfaction level of
employees on various factors:
The respondents are satisfied with the environment and nature of work
factors as their mean value is near to 2.50
The respondents relationship with the superiors and colleagues are quite
good as their mean value is 2.36 is an agreeable level.
The Respondents are not provided with proper welfare facilities thats the
reason the mean value is quite high at 3.46 levels which is disagree level.
The communication and motivation of employees by their superiors in
this organization is reasonable as the mean value is 2.57.
49
8/6/2019 Jod Satisfaction
50/56
The Pay and promotion activities in this organization is also good as their
mean value is 2.4
The Respondents are overall satisfied with their job as their mean value
is 2.54 which is an agreeable level.
The Parking facilities provided by the organization are not good thats
why most respondents disagree with this question.
The refreshment facilities are also need to be improved because most of
the employees are dissatisfied on this factor.
The Rest room facilities in the company are not good and they are not
satisfied with the lunch facilities.
Suggestions:
50
8/6/2019 Jod Satisfaction
51/56
Questionnaire
A study on Job Satisfaction of Employees in BSP1. Name:
2. Age:
3. Gender: Male Female
4. Monthly Income:
A) Below Rest. 10,000 B) 10,000- 20000 C) 20,000-30000 D) Above
30,000
5. Education Qualification:
A) Under graduation B) Post graduation
6. Marital Status
A) Married B) Unmarried
7. Years of experience:
51
8/6/2019 Jod Satisfaction
52/56
A) Less than 1yr B) 1-2 yrs C) 2-3 yrs D) 3-4 yrs E) Above 4yrs
Please indicate your level of agreement in connection with various
factors:
1. Strongly agree 2. Agree 3. Neither agree nor disagree 4. Disagree
5. Strongly Disagree
Work Environment and nature of work
S.NO
.
Particulars 1 2 3 4 5
1 Working hours are convenient forme
2 Im happy with my work place3 The lighting and other
arrangements in
the office are satisfactory4 I feel I have too much work to do5 Im satisfied with the safety
measures
provided by my company
Relationship with supervisors and colleagues
S.NO
.
Particulars 1 2 3 4 5
6 My relationship with my supervisor
is
Cordial7 My supervisor is not partial8 My supervisor considers my ideas
too
52
8/6/2019 Jod Satisfaction
53/56
while making decision9 Im satisfied with the support from
my coworkers10 People here have concern for one
another and tend to help oneanother
Welfare Facilities
S.NO Particulars 1 2 3 4 5
11 Im satisfied with the refreshment
facilities12 We are provided with the rest and
lunch
room and they are good13 The parking facilities provided for
our
vehicles are satisfactory14 Im satisfied with the first aid
facilities15 Im satisfied with the Loan facilities
and
other personal welfare benefits
offered by company
Pay and promotion
S.No Particulars 1 2 3 4 516 I feel Im being paid a fair amount
53
8/6/2019 Jod Satisfaction
54/56
for the work I do17 Im satisfied with my chances for
promotion18 The salaries we receive are good
as other organizations pay to theiremployees
19 Im satisfied with the allowances
provided by my organization
Communication and motivation
S.
No
Particulars 1 2 3 4 5
20 I feel that my Boss motivate me to
achieve the organization goal21 My supervisor motivates me to
increase
my efficiency at times when Im
not
productive22 Communication seem good within
this
Organization23 Work assignments are explained
clearly to me
54
8/6/2019 Jod Satisfaction
55/56
Job factors
S.NO
.
Particulars 1 2 3 4 5
24 I love my job and to work in this
Organization25 My work life is meaningful26 I consider that my work is valuable
in
attaining my organizational goals27 Have adequate opportunity to use
my
Ability28 Overall, Im satisfied with my job
SUGGESTION--------------------------------------------------------------
---------------------------------------------------------------------------------
---------------------------------------------------------------------------------
---------------------------------------------------------------------------------
55
8/6/2019 Jod Satisfaction
56/56
---------------------------------------------------------------------------------
---------------------------------------------------------------------------------
---------------------------------------------------------------------------------