Enterprise Class IT For Everyone
Mark Sutherland & Bob Davis
KaseyaConnect 2011
This Quarter Highlights
• Image Deployment
• Mobile Device Management
• KAV 1.2
• KES w/ AVG 2012
• Desktop Policy w/vPro
vPro
Important New Capabilities
…Shipping right away
• Service Desk 1.3
• Service Billing
• Directory Services
• Policy Management
PSA Integration – Sneak Preview
• Supports all major PSA’s with one module– Connectwise (GA in June)
– Autotask (Q3)
– Tigerpaw (Q3)
• Fully supported by Kaseya; Freely available
• Top features:– Synchronization of customers, staff, tickets
– Two way ticketing
– Unique ability to control synchronization and mapping
– Dashboard to monitor integration and exceptions
Kaseya Certification ProgramAvailable beginning May 15
• The Certification Program:– Formal recognition of a level of proficiency in
the knowledge and practice of the Kaseya platform
– Theory and Practice on the Kaseya Core
• The Value to the Customer– The certificate holder makes eligible the
company for immediate Priority Support– Access to Priority Support
• Immediate access to Level 2 support
• More benefits to come…
Expanded Vertical Focus
Performance
• Logon speed 4x faster
• Live Connect 2x faster
• Live Connect plugin manager
• Database queries
• Agent checkins
• IE9 goes native (no compatibility mode)
Quick-View
Quick Monitor
SSH
VPN via Live Connect
Second Half of 2011
• Advanced Scripting
• SMS alert notifications
• Next generation scale expansion
• Monitoring
– Dashboards
– Auto configuration
– Content extension
• Custom Reports
Custom Reports
KaseyaConnect 2011
Enterprise Class IT For Everyone
Mark Sutherland & Bob Davis