Presenter: Kevin Jeffries,Consumer Liaison
How to Spot a ScamID protection - Financial Fraud & Scam Prevention
Division of Financial RegulationDepartment of Consumer and Business Services
Oregon OSHA Building Codes Division Division of Financial Regulation Workers’ Compensation Board Workers’ Compensation Division Oregon Health Insurance Marketplace
The Department of Consumer and Business Services (DCBS) includes:
Banks and credit unionsCheck cashingDebt management servicesFinancial & investment advisorsInsurance industryMortgage industryMoney transmittersPawnshopsPayday and title lendersSecurities
Division of Financial RegulationWe regulate:
Protecting Oregonians’ access to fair products and services through education, regulation, and consumer assistance.
Division of Financial Regulation’s Mission
Product and Rate Review
Exams and Enforcement
Education and Advocacy
Licensing and Investigations
DFRDivision of Financial
Regulation
Assist in resolving complaints Investigate violations of insurance and financial lawEducation and outreach
Contact a Consumer Advocate
www.dfr.oregon.gov888-877-4894 (toll-free)
2015 Consumer Advocacy ResultsDivision of Financial Regulation: •Helped 20,247 Oregonians with their insurance•Resolved 3,653 complaints•Recovered $1,990,701 for Oregonians
$342,000Auto
$69,000Business
$237,000Home
$740,000Health
6 Signs It Is a Scam
1) Scammers contact you “Out of the Blue”
2) Scammers Claim there is an “Emergency”
3) Scammers ask for your Personal Information
4) Scammers want you to Wire Money
5) Scammers tell you to keep it a “Secret”
Scammers make it sound “Too Good To Be True”
Resources• www.brokercheck.org • www.sec.gov
• www.finra.org• www.DFR.oregon.gov• Insurance Products: 1-888-877-4894
• Finical Products: 1-866-814-9710
Insurance Myths
Questions?
Consumer Advocacy Insurance help
‒ 888-877-4894 (toll-free)‒ [email protected]
Financial services help ‒ 866-814-9710 (toll-free)‒ [email protected]
Licensing 503-947-7981 [email protected]
Mailing address Oregon Division of Financial Regulation
P.O. Box 14480Salem, OR 97309-0405
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