Welcometo Krauthammer
© by Krauthammer International
Everything starts and ends
with people.
Belief
© by Krauthammer International
Living performance
means bringing out the best in people.
Our focus: facilitating leaders, managers and (sales) professionals to increase their own – and thus their company’s - vitality
Our core contribution: the mastery of behaviour and its conditions - human interaction and performance
Our guiding principle: given the right conditions and attitude, people are capable of significant personal growth
Vision
© by Krauthammer International
Sustainable behaviour change, fit for (your) purpose.
For continuous, distinctive improvements in results.
Deploying the complementary crafts of training, coaching and consulting
Commitment
© by Krauthammer International
© by Krauthammer International
Identity
1 KISS tools and
concepts... intelligent pragmatism
2 Under the skin
… positive confrontation
Lasting impact
... sustainably,through people
3 Global
consistency, local intimacy
... passionate internationalism
Business education, academic level Entrepreneurship Learning ability Intelligent pragmatism
Team
© by Krauthammer International
Heart – Krauthammer University
New colleagues,initial education
Onboarding
Our people, our strategy
Developing
With specialists, clients, strategic partners
Exchanging
With our clients,
our alumni
Connecting
24 = 23 if u look at the
notes offices
Delivering in 20 native languages...
Established
in 1971A turnover of
36.6m...
with
245 full-time consultants and staff
...and
23,242 participants in 2009
© by Krauthammer International
in16countries
ChinaBeijng
Hongkong
United StatesAtlanta
Brasil
Sao Paul
o
SverigeStockhol
m
SuomiHelsink
i
United Kingdo
mLondon
Česká Republika
Praha
PolskaWarszaw
a
Magyarország
Budapest
Slovensko
Bratislava
România
București
Republika SlovenijaLjubljana
РоссияSankt-
Peterburg
Ελλάδα
Athina
TürkiyeIstanbul
ItaliaMilan
o
EspañaBarcelon
aMadrid
PortugalLisboa
Nederland
Noordwijk
Deutschland
Hamburg
Belgique/België
Brussels
FranceNantesParisLyon
LilleStrasbou
rgAix-en-
Provence
Suisse/SchweizGenèveZürich
Delivery capacity
... in
55countries
© by Krauthammer International
Services
Our services are organised around your business needs and learning populations.
LearningDevelopment
Change
© by Krauthammer International
In a nutshell...
LearningOur (individual) focus - supporting you to develop your people through a broad, consistent portfolio – Europewide. Delivered year-round, by Krauthammer specialists
Your gain - answering your needs for behaviour change in a timely and sustainable way
DevelopmentOur (collective) focus – supporting you to develop and roll-out smart, sustainable internal development paths for your people. Intervening long-term, blending your, Krauthammer and other specialists
Your gain – building the foundations for a continuous learning organisation
ChangeOur (collective) focus – supporting you to deliver major change programmes. Intervening in a defined period of time, blending your and Krauthammer specialists
Your gain – realising sustainable and distinctive improvements in performance
© by Krauthammer International
We need to develop the capabilities of only one or very few key employees, sometimes geographically dispersed
We seek a tested and tried, ready-to-use, solution for a specific need
We need our employees to leave their habitual environment
We require employees to get fresh perspectives from peers in other organisations
We need our key employees to better question themselves and to be aware of their strengths and improvement points
The focus of Learning services- supporting you in developing
your individual employees through a broad, consistent
portfolio.
Uniting different organisations in an open programme, customising with coaching and assessment, or delivering distance impact with e-
services.
Answering your needs for behaviour change in a timely and
sustainable way.
Learning
We believe in permanent education, but our investments are still driven by crisis, gaps and short term fixes
We want to better use existing experiences and best practice, but the deployment of that knowledge does not yet take place, or is ad hoc
We lack the collective competence we see as an unique advantage for our organisation,
We therefore need to structurally re-invest in mid/long term capabilities, through the deployment of an internal curriculum
© by Krauthammer International
The focus of Development services– supporting you to develop and roll-
out smart, sustainable internal development paths for the people
in your organisation.
Intervening long-term, blending your, Krauthammer and other
specialists.
Building the foundations for a continuous learning organisation.
Development
We have a history of failed change programmes
We must change our performance, due to changing market conditions
We need to align our organisational processes with our business model
We seek to close the gaps in the capabilities of our people and install new impulses
We want to align the mindset and behaviour of our people with our vision
We require change management capabilities to manage complex transformation processes
© by Krauthammer International
The focus of Change services- supporting you to deliver major
internal change programmes in your organisation.
Intervening in a defined period of time, blending your and
Krauthammer specialists.
Realising sustainable and distinctive improvements in performance.
Change
© by Krauthammer International
In a nutshell...
LearningOur (individual) focus - supporting you to develop your people through a broad, consistent portfolio – Europewide. Delivered year-round, by Krauthammer specialists.
Your gain - answering your needs for behaviour change in a timely and sustainable way.
© by Krauthammer International
Connect Diagnose
ImproveEvaluate
and follow up
How do we cooperate with you? Learning
© by Krauthammer International
Connect Diagnose
ImproveEvaluate
and follow up
How do we cooperate with you?
Connecting between client’s need and ìndividual learning solution
Raising participant’s awareness through pre-assessment and feedback
Online/Offline training, coaching, e-services
Post-assessment and feedback on- and offline
Learning
Leadership and Management
Entrepreneurshipand sales
Crossfunctional themes
Training
Leadership
Top management
Senior managementManagement
Matrix management
First level management
Management assistant
Sales managementSalesStrategic sellingClient relationsNegotiation
Time managementNegotiationPersonalised managementInfluencing an audienceManaging emotions at workMulticultural communicationFacilitating efficient meetingsManaging performance
Coaching, assessment and e-services
© by Krauthammer International
3 practice areas, 4 crafts Learning
The ‘leadership’ programme I just followed helps me in concrete implementation, providing simple and practical tools I can use daily. Well done, and thanks! Pierre-Yves Legris, CEO, Legris Industries, France
The training programme radically improved my sales efficiency. Ricardo Delgado Martin, Sales Engineer, Alfa Laval Iberia S.A., Spain
Unlike other organisations, where the quality of consultants can be variable, Krauthammer consultants have lived through what they communicate, before applying it. They don’t sell a point, they live it. Therein lies all the difference. Pascal Rickenberger, President, OSRAM, France
My colleagues are very enthusiastic about the Krauthammer Sales training. Hans Meulman, Application Manager Personal Protection, DSM Dyneema, the Netherlands
I have more self-confidence and am more comfortable on stage and in conflictual environments. Now I have the tools to resolve delicate situations. Sami Tulonen, Director Institutional Affairs, FORATOM (European Atomic Forum), Belgium
They say...
© by Krauthammer International
Back
Learning
© by Krauthammer International
In a nutshell...
DevelopmentOur (collective) focus – supporting you to develop and roll-out smart, sustainable, internal development paths for your people. Intervening long-term, blending your, Krauthammer and other specialists.
Your gain – building the foundations for a continuous learning organisation.
© by Krauthammer International
What do we co-create and deploy with you?
Design Transfer Roll-out
Establish learning paths and populate faculties.
Collecting, codifying and sharing critical knowledge.
Blending interventions, activating best-practice mind-, skill- and tool-sets.
Programme delivery, coaching, localisation and (international) roll- out.
Impact measurement, adjustment.
Train the trainer/ facilitator programmes, qualification and quality assurance.
Secured through Krauthammer University
Development
© by Krauthammer International
3 practices – core curricula and audiences
Trainers and facilitators
General and programme
specific skills
SalesforcesState-of-the-art
selling
Leaders and managers
Robust leadership
Skills training, interactive knowledge transferJoin a community of trainers at Krauthammer UniversityToolset, skillset, mindset
Learning paths for the different sales worlds – transactional, consultative, strategic...
Inspirational and authentic leadership Exemplary management behaviours Leadership paradoxesExperimental learning
Development
A selection of our references
© by Krauthammer International
Back
Leaders and managers
Sales forces Trainers and facilitators
Development
© by Krauthammer International
In a nutshell...
ChangeOur (collective) focus – supporting you to deliver major internal change programmes. Intervening in a defined period of time, blending your and Krauthammer specialists.
Your gain – realising sustainable and distinctive improvements in performance.
Change levers need to be addressed to change behaviour
© by Krauthammer International
How to get where you want to go?
“... I see my leaders setting the example”
Role-modelling “... I know what is
expected of me and why”
Sensemaking
Developing competencie
s
“... I am able to perform in a new way”
Reinforcing with formal mechanisms
“... I am supported by the systems”
“I will change my behaviour if…”
Change
© by Krauthammer International
How do we cooperate with you?
Defining the project
Meet the teamPain & Gain StatementProposal for Analysis
Matching needs with solutions
Detailed analysis & results planIdentification of key leversValue Proposition
Delivering quantified and qualified results within fixed time frame
Communication and alignment around visionTraining and coaching of key employeesApplication/roll out of relevant tools and methodologiesEnsuring sustainability through local ownership
Intake Analysis Implementation
Change
© by Krauthammer International
What is the difference?
Blending
Rigorous analysis+
Clear execution plans +
Training on skills, attitude, behaviour
+On the job coaching (individual & team)
Leading to
Fostering understanding and
conviction+
Consistent example behaviour
+Capability to execute
and deliver+
With supportive systems
Future benefits
Delivered projects/ programmes
+Concrete business
results+
Managers & employees capable to close “the knowing-
doing gap”
Change
help leaders to change their organisation
– a facilitative role which does not extend to taking over specific segments
of the organisation
© by Krauthammer International
Practices
Consulting
Training
Operations Organisation
Sales & Channel
management
Marketing effectiveness
Six Sigma & Lean
Project management
Safety management
Performance management
Competence development
Change & Communications
Sales & Marketing
Strategic sales
Negotiation
skills
Sales
Management
Effective
meetings
Management
Leadership
Teambuilding
Coaching skills
Train the
trainer
Individual & Team
Major Change Implementation
Coaching
Change
A selection of our references
© by Krauthammer International
Sales effeciveness Performance management
Project management
Asset Management
Change
How would you like to move forward?