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About the Speakers
Lisa Kappesser
Author of The Smart New Way To
Get Hired, Use Emotional
Intelligence and Land the Right Job
Nationally certified coach and
recognized leader in Emotional
Intelligence
President of EQ Coaching
Solutions, LLC
Bob McEwan
Author of Five Fundamentals to
Unleash Millennial Talent
Retired General Manager and
Senior Executive of GE Aviation
President of Bob McEwan
Management Consulting, LLC
© EQ Coaching Solutions LLC
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Whether you have a team of direct
reports or not,
you can be a “leader.”
© EQ Coaching Solutions LLC 3
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Today’s Take-aways:
• Leadership is about influence and developing others
• Leading effectively involves more than your IQ and
credibility, it involves your personal and social
competencies, or emotional intelligence (EQ)
• Hear how Bob’s success as a senior leader at GE Aviation
was channeled through his EQ and his framework of
leadership fundamentals
• Develop your unique, personal style of leadership by
growing your EQ
Emotional intelligence is the foundation for effective leadership styles.
© EQ Coaching Solutions LLC
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Three Components of Effective
Communication
IQ EQ Credibility
Impact your ability to…Influence and Persuade
© EQ Coaching Solutions LLC
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Emotional Intelligence (EQ)
Personal Competencies
Self-Awareness
Self-Management
Social Competencies
Social Awareness
Social Skills
The good news: You can improve your EQ at any age.
© EQ Coaching Solutions LLC
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Why is EQ Important?
• Research shows EQ is
• the biggest predictor of
performance
• strongest driver of success.1
• The higher up you are in an
organization, the more emotional
intelligence versus cognitive
intelligence or technical expertise,
determines your leadership success,
contributing as much as 85-90%.2
1 BarOn, 1997
2 Nadler, 2007
3 How Do You Stack Up? EQ Trends by Industry, TalentSmart, 2010
90%of top performers
are high in EQ.3
© EQ Coaching Solutions LLC
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The Challenge:
Develop Your Own Style of Leadership
“These leadership traits in themselves are not particularly
earth-shattering, but Bob’s discipline in living them day in and
day out is. He created his own leadership theory and
endeavored to live by those tenets. In doing so, he set an
example of living leadership his own way and contributing to
everything he did and touched. He always made everyone and
everything around him better.”
Raghu Krishnamoorthy, Chief Learning Officer, GE
© Bob McEwan Management Consulting, LLC
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5 Fundamentals of Leadership
Firm
Fair
Friendly
Family
Faith
© Bob McEwan Management Consulting, LLC
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5 Fundamentals of Leadership
Firm
Fair
Friendly
Family
Faith
• Set a vision
• Communicate the
plan
• Execute on goals
• Set a vision
• Communicate the
plan
• Execute on goals
Bold indicates emotional intelligence competencies
© Bob McEwan Management Consulting, LLC
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5 Fundamentals of Leadership
Firm
Fair
Friendly
Family
Faith
• Set a vision
• Communicate the
plan
• Execute on goals
• Value diversity
• Seek. Share. Listen.
• Do the right thing
© Bob McEwan Management Consulting, LLC
Bold indicates emotional intelligence competencies
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5 Fundamentals of Leadership
Firm
Fair
Friendly
Family
Faith
• Set a vision
• Communicate the
plan
• Execute on goals
• Bring positive
energy
• Reward & Recognize
(frequently)
• Have fun
© Bob McEwan Management Consulting, LLC
Bold indicates emotional intelligence competencies
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Firm
Fair
Friendly
Family
Faith
5 Fundamentals of Leadership
• Set a vision
• Communicate the
plan
• Execute on goals
• Build a team
• Create a winning
environment
• Talent is keyFamily
© Bob McEwan Management Consulting, LLC
Bold indicates emotional intelligence competencies
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5 Fundamentals of Leadership
Firm
Fair
Friendly
Family
Faith
• Set a vision
• Communicate the
plan
• Execute on goals
• Relax and replenish
• Volunteer
• Know who you are
© Bob McEwan Management Consulting, LLC
Bold indicates emotional intelligence competencies
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Expand Your Personal Competencies
• Self-assessments: ex. StrengthsFinder
• Self-coaching: reflection and daily observation
• Journaling: writing about observations and insights to
understand patterns
© EQ Coaching Solutions LLC
• Mentoring: seek a listener who
can provide accurate feedback
and support development
• 360º Assessments and
Interviews
• Coaching
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Grow Your Social Competencies• Listen with openness and awareness
• Show empathy through words and non-verbals
• Share appropriate self-disclosure
• Prepare your message
• Express with clarity, conciseness, immediacy, directness
and in a supportive way (no sarcasm)
© EQ Coaching Solutions LLC 19
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We influence
through our
connections to
others and our
relationships.
© EQ Coaching Solutions LLC 18
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Questions for us?
© EQ Coaching Solutions LLC
Are you helping your direct reports to grow
their skills and competencies?
Are you a better leader than you were a
year ago?
Are you developing and coaching your team
members to be future leaders?
Questions for reflection:
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Bob McEwan
Author: 5 Fundamentals to Unleash Millennial Talent
President, Bob McEwan Management Consulting, LLC
Email: [email protected]
Phone: (513) 239-0658
THANK YOU!
Lisa Kappesser, MA, ACC
Author: The Smart New Way to Get Hired
President, EQ Coaching Solutions, LLC
Senior Consultant, LEI Consulting
Email: [email protected]
Phone: (513) 312-7856
© EQ Coaching Solutions LLC