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INFORMATION
COMUNICATION
TECHNOLOGY
SKS 1362
Lecture Nine0122963644
http://www.dr-qais.com
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E-Commerce
Electronic
commerce
E-business
Means buying
Selling of products
Buying services
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Electronic Commerce is
the sales aspect of e-
business.
It is the exchange of data
Financing
Payment parts of business
Transactions
Use the internet and web
to do business
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Ecommerce is divided
into four types:
1. B2B
2. B2C
3. C2B
4. C2C
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B2C (Business-to-Consumer)
Doing business
with the general
public.
Using online
catalogs
Shopping cart software
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C2B (Consumer-to-Business)
Consumer adds his/her project
with fix budget online
Companies make review of The
offer
Company bids
Consumer study the bids
Approves or disapproves
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C2C (Consumer-to-Consumer)
Individuals can buy and sell online
Online payment systems like
PayPal
Consumer can send and receive
money online Example:
eBay's auction service
Person-to-person transactions take
place
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It is an operating system
Allows consumers to purchase
goods
services,
Track customers,
Pay online
Book goods
Order Goods
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How do online shopping carts differ
from traditional?
It is an invisible shopping cart.
You enter an online store,
See a product that fulfills your demand
Place it into your virtual shopping
basket.
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When you are browsing,
Click checkout
Complete the transaction
Give payment
information.
Visa
Master card
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Find a unique product
Payment method
Make an account
Credit card acceptance
company
Marketing techniques
Bring customers to your
side
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No over night
money
Hard work
Research
Government
regulation
Legal matters
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Advantages of Ecommerce
Faster buying
Faster selling
Easy to find what you want.
Any time can buy.
The shop will not close
Many customers,
No geographic limitations
Low costs
Better quality of services.
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No need to set up a
company
Easy to begin and
Supervise your business.
You can easily select
Products Different shops
No need to travel
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Disadvantages of
Ecommerce
Good or bad people
Creates a business.
You lose a lot of money
Product quality.
Mechanical failures can
Cause Unpredictable effects
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No direct customer to
company interactions,
Loyal or not
There are many hackers
Waiting for opportunities,
Ecommerce site, service,
payment gateways, prone
to attack.
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There are no facial
clues
No body-language
To understand
another person,
No face to face
Meetings.
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It is good manners
To be polite and
helpful,
Being kind
Being mindful of the
fact that others may
see things differently
than oneself.
Being polite to others.
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Respecting others'
privacy and not doing
anything online that
will annoy or frustrate
other people.
Three areas where
good netiquette is
highly stressed are
e-mail, online chat,
and newsgroups.
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People that spam other users
Unwanted e-mails
Messages have very bad ethic.
You don't want to be one of those
people.
If you're new to a newsgroup or
online chat room, it may help to
observe how people communicate
with each
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Celcom Broadband
Izzi
Wireless broadband
Jaring
Maxis broadband
Streamyx……..
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The World Wide
Web WWW or W3,
is a system of
interlinked
hypertext
documents accessed
by the Internet.
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The World Wide
Web (WWW)
is a global
information medium
which users can read
and write using
computers connected
to the Internet.
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Hypertext
Transfer
Protocol,
the data transfer
protocol used on
the World Wide
Web.
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HTTP determines
how messages are
Formatted
Transmitted,
what Actions Servers
And Browsers must
take
For commands.