Leveraging Leadership
to Maximize Business Success
Creating Tomorrow’s Leaders. Today.
Chris9na Wallace
William Wallace
Amelia Mar9nez
Pauly Tighe
Don Cur9s
Leveraging Diversity
Organiza9onal Culture
Increase Performance
Managerial Control
Leaders & Managers
Agenda
Encourage your people to be committed to a project rather than just be involved in it
-‐ Richard PraJ
Increase Performance
How to
?
Planning & SeNng Expecta9ons
Measuring Performance
Developing Capacity to Perform
Regular Performance Appraisal
What have you done?
What have you done?
Recognizing and Rewarding Performance
Leaders must be close enough to relate to others, but far enough ahead to mo9vate them
-‐ John Maxwell
What is
Organiza9onal Culture ?
Expecta9ons
Experiences
Expecta9ons
Experiences Philosophy
Expecta9ons
Experiences Philosophy ANtudes
Expecta9ons
Experiences Philosophy ANtudes
Beliefs
Expecta9ons
Experiences Philosophy ANtudes
Beliefs
Expecta9ons
Customs
Experiences Philosophy ANtudes
Beliefs
Interac9ons
Expecta9ons
Customs
Don't oversimplify
culture
Edgar Schein MIT Professor of Management
Don't label as solely a human
resources aspect
Edgar Schein MIT Professor of Management
Don't assume the leader can manipulate culture
Edgar Schein MIT Professor of Management
Don't assume that there is a "correct" culture
Edgar Schein MIT Professor of Management
Don't assume all culture will impact
organiza9on
Edgar Schein MIT Professor of Management
We need diversity of thought in the world to face the new challenges
-‐ Tim Berners-‐Lee
What is
? Diversity
Diversity
Demographics Opinion
Culture
of new entrants are women
According to Work Diversity Network, 2004
According to Work Diversity Network, 2008
of workforce non-‐white
Perspec9ve
Crea9vity
Prejudice Harrassment
Managing is about helping organiza9ons and units to get things done, which means ac9on…
-‐ Henry Mintzberg
What is
? Managerial Control
Managerial Control
Market
Bureaucra9c
Clan Employees share values and goals of the organiza9on
Rules, regula9ons, & formal authority
Pricing mechanisms to regulate ac9vi9es
The Next Step
Set Performance Standards
Measure Performance Compare
Stanadards
Determine Devia9on
Meets Standards
Take Correc9ve Ac9on
Reinforce and Con9nue Work
No Yes
Leadership is the capacity to translate vision into reality
-‐ Warren Bennis
Leaders &
What is the difference between
? Managers
Day to Day Opera9ons
Managers
Planning Structure
Staffing
Leaders
Vision
Drive
Drive Mo9va9on
Drive Mo9va9on Integrity
Self-‐Confidence
Drive Mo9va9on Integrity
Self-‐Confidence Knowledge
Drive Mo9va9on Integrity
Dreamers
Challenge the Process
Feels like…
Open your
eyes to the world
Alterna9ve?
Encourage people to commit
Leaders must mo9vate
We need diversity
Managing means ac9on
Leadership is vision
Business Dic9onary. 2013. Organiza(onal culture. Retrieved from: hJp:// www.businessdic9onary.com/defini9on/organiza9onal-‐culture.html
Ebook Collec9on. (2013). Planning and strategic management. In Apollo Group (Ed.), Managing the Diverse Workforce, Chapter 11 (pp. 380-‐415). Phoenix, AZ: Apollo Group.
Ebook Collec9on. (2013). Planning and strategic management. In Apollo Group (Ed.), Managing the Diverse Workforce, Chapter 12 (pp. 418-‐450). Phoenix, AZ: Apollo Group.
Johnston, K. (2012). Leading a diverse workforce. Retrieved from hJp:// smallbusiness.chron.com/leading-‐diverse-‐workforce-‐34292.html
Llopis, Glenn. 2011. “The Most Successful Companies Embrace the Promise of their Culture.” Retrieved from: hJp://www.forbes.com/sites/glennllopis/2011/09/12/the-‐most-‐successful-‐ companies-‐embrace-‐the-‐promise-‐of-‐their-‐culture/
MacDonald, L. (2012). Advantages & disadvantages of diverse workforce in an organiza9on. Retrieved from hJp://smallbusiness.chron.com/advantages-‐disadvantages-‐diverse-‐ workforce-‐organiza9on-‐20467.html
Na9onal Defense University. 2013. Strategic Leadership and Decision Making: Organiza(onal Culture. Retrieved from: hJp://www.au.af.mil/au/awc/awcgate/ndu/ strat-‐ldr-‐dm/ pt4ch16.html
Oasis (2010). Oasis Helps You Manage Your Employees’ Performance. Retrieved from: hJp:// www.oasisadvantage.com/blog/tag/seNng-‐employee-‐expecta9ons
OPM (2012) Performance Management. Retrieved from: hJp://www.opm.gov/policy-‐data-‐ oversight/performance-‐management/reference-‐materials/more-‐topics/effec9ve-‐ performance-‐management-‐doing-‐what-‐comes-‐naturally/
Richards, L. (2012). What are the elements of a diverse workforce?. Retrieved from hJp:// smallbusiness.chron.com/elements-‐diverse-‐workforce-‐23610.html