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Effective listening
Effective listening is an active process that hasthree basic steps:
Basic steps
HearingTo listen and
understand what the
speaker saying.
UnderstandingTake what we have
heard and try to make
sense of it.
Judging
When we are sure
that we have
understood the
speaker, think about
whether it make
sense.
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Tips on
how to be
a goodlistener
1. Full attention
to the person
who isspeaking.
2. Make sure
that our mind is
focused.
3. Let the
speaker finish
before we beginto talk.
4. Listen to the
end before we
begin to speak.
5. Listen for
main ideas.
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What Should Candidates
Do During ListeningTest?
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1. Listen For The Main
Idea
During listening, listen generally inorder to find out:
1. the main subject or topic(news item, speech, talk, ect)
2. how the topic is dealt with
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2. Note-Taking take down notes as you listen:- contain information you may
need
pay particular attention tospecific information .
- Exp: names, statistics(numbers),
and dates.
When take down notes:
-Use short forms
(words, dashedor
mathematical symbols)
to transfer information
effectively.
Example:
(/) is for words the
(x) is dont/ no/ not
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3. Summarizing and Paraphrasing
Summarizing involves listening for general
information.
Illustration and example not include.
In order to summarizing, you have to
paraphrasing (shortening sentences or
rearranging words).
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4. Making Prediction
predict something is making guess what
is going happen next.
making accurate prediction help you to
understand better what youre listening.
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What is speaking??
o conversations or interaction which is
Required people to talk.
o Connect with listening.
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Speaking is an important means of
communicating knowledge and
expressing ideas. It is primarymedium of representating ideas.
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The importance of speaking practice
Improve our speaking skills.
Build up our confident on speaking.
Help us to speak correctly.
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Types of speaking
1. Individual presentation
2. Discussion
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Individual presentation
What should you do?Highlight the
key-words
Jot down
your ideas.
Organise
your ideas
Create your
appropriate
expressions
Make your
presentation
fun
Clarity
Focused
Speak clearly
1
2
3
4
56
7
8
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Making successful
presentations
Overcome
nervousness
Facial
expressions &
gestures
Eye contact
Posture
Vitality and
spontaneity
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STAGES OF PRESENTATION
STAGES OF PRESENTATION STEPS INVOLVED EXAMPLES
INTRODUCTION Introduce yourself Good morning, let me
introduce myself. I am
Anne Tan.
BODY 1. Make sugggestion I would like to/ I
suggest
2. Make recommendations I would like to
recommend..
3. Support your points I personally think that..
CONCLUSION 1. Sum up all your points I would like to conclude..
Close Thank you for you
attention.
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Discussion
HELPFUL TIPS
Be an active
participant
Do not be afraid to
agree or disagree with
your friend ideas
Intterupt when you
seek clarificationProvide information
when asked
Ask questions
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MANAGING A DISCUSSION EXAMPLE
Initiate the discussion
-to start the discussion
1. Lets get started.
2. Lets look at.
How to respond to statements made 1. That sounds like a good idea.
2. Sorry, I dont think thats a good
idea.
Maintaining a discussion 1. Can you please, clarify that?2. What do you think sir?
How to interrupt 1. Pardon me, could you elaborate on..
2. Can I add something here?
how to close a discussion 1. I think this has been an interesting
discussion.
2. Thank you for your time and ideas.