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Page 1: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

LONDON APPDYNAMICS USER GROUP | FEBRUARY 2013 | 1

London Appdynamics User Group (LAUG)February 2013 Meetup

Presented by IG

Page 2: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

LONDON APPDYNAMICS USER GROUP | FEBRUARY 2013 | 2

How AppDynamics isinfluencing our IT culture

Hamed SilataniAugusto Rodriguez

Page 3: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

LONDON APPDYNAMICS USER GROUP | FEBRUARY 2013 | 3

Contents

• Why is performance important to us?• How we measured performance historically• How AppDynamics is influencing positively:

Ð DevelopmentÐ ArchitectureÐ QAÐ Operations and Support

• Successes and challenges we found

Page 4: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

LONDON APPDYNAMICS USER GROUP | FEBRUARY 2013 | 4

IG’s context

• We offer Spread Betting and CFD trading

• Trading and price updates are time critical – Every millisecond counts

• Using AppDyanmics in production for 4 months

Page 5: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

LONDON APPDYNAMICS USER GROUP | FEBRUARY 2013 | 5

Development process

Proactive than reactive approach to performance:• Identifying latency issues in production is too late• Mostly on trading and charting platform

We try to improve the performance on each release

Res

pons

e tim

e

Page 6: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

LONDON APPDYNAMICS USER GROUP | FEBRUARY 2013 | 6

Development Process

Thinking about monitoring from the start• Influences how we design• It was expensive and focused

Ð Ad-hoc classes to wrap specific transactions and log metrics.Ð Creating custom metric collectors and graphing them.

• Not possible to have it everywhere

Page 7: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

LONDON APPDYNAMICS USER GROUP | FEBRUARY 2013 | 7

Development Process

Leave metric collection to its experts and focus on our business domain and differentiators.

Page 8: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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Architecture

Page 9: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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Architecture

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QA

• Link Business Transactions to Services• Simpler option to sign-off architectural changes• Provide snapshots on bug reports when a service returns an error.

Page 11: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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QA

• Helps with regression: Business transaction health view easily tells us: Ð What transactions are fundamentally brokenÐ Can’t tell if all transactions are OK

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Operations & Support

Lower the bar to find performance issues• Easier to collaborate with other teams to solve the problem:

Ð focus on the solution.Ð With DBAs - > DB call times

• can pin point performance bottlenecks:Ð Bottlenecks caused by downstream componentsÐ Inefficient code in unfamiliar parts of the platformÐ Thread hogging calling a SAAS provider

• troubleshooting integration with 3rd party software.Ð Messaging broker

Page 13: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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Operations & Support

• BTs enables us to correlate exceptions across nodes

Page 14: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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Operations & Support

Ability to correlate events (cluster, nodes, etc).[gc , cpu]

Page 15: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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Operations & Support

Reduce the number of false positives alerts (Correlation of metrics for alerting).

Page 16: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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Operations & Support

Inventory of JVMs and config (* run reports on jvms)

Page 17: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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Operational successes

• Datacenter failover

• Already used to improve our throughput

Page 18: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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Operational challenges

• No way to promote config changes through environments

• Changes to BTs or metric names invalidates dashboards

• Invest in training to get the most out of it

• To get best of the tool work with Appd engineers

Page 19: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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Going forward

• Doing end user monitoring (web and mobile)• Collect real-time business metrics and KPIs• Use events to mark application version changes• Diff flowmaps• Compare platform performance across all nodes between load tests

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Q & A

Page 21: London  Appdynamics  User Group (LAUG) February  2013  Meetup Presented by IG

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THANK YOU!


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