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Page 1: Lync 2013 – Sprachintegration

Lync 2013 - Sprachintegration

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Page 2: Lync 2013 – Sprachintegration

Agenda

Lync 2013 – Sprachintegration

Voice Investments

Intertrunk Route

Number manipulation in SIP Trunk

New Voice Feature

Voice Mail Escape

PSTN connection

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Page 3: Lync 2013 – Sprachintegration

Lync 2013 - Sprachintegration

Mit Lync kommen viele IT-Firmen zum ersten Mal mit der Welt der Telefonie in Berührung. Dabei stellt sich für IT-Firmen oftmals die Frage: Wie muss Lync 2013 an das Telefonie-Netzwerk angeschlossen werden und was gilt es zu beachten? Erfahren Sie es in dieser Session.

Seit fünfeinhalb Jahren arbeite ich ausschliesslich auf dem Produkt OCS/Lync. In diesem Bereich durfte er die sehr spannende und aufregende Zeit seit dem Einstieg der Microsoft in die Welt der Telefonie miterleben. Als Ausgleich zum IT-Alltag spielt er sehr gerne Radball oder unternimmt Ausflüge mit seiner Familie.

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Page 4: Lync 2013 – Sprachintegration

Voice Investments

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• “Anywhere Access”• IM and Rich Presence• Common voicefeatures•Unified messaging• Audio and video conferencing•Desktop integration

• Single Number reach• Attendant Console• Delegation/TeamCall• Response Groups• Session Initiation

Protocol (SIP) Trunking• Dial-in audio

conferencing• Higher definition video• UC Workflow activities

• Branch Resiliency (SBA)• Datacenter Resiliency• Call Admission Control • Call park• Topology changes• Media bypass• Enhanced 9-1-1 for North

America (NA) • Routing changes• Analog devices• Common area phones• Private line • Malicious Call Trace

(MCT)• Larger device portfolio

• A/V for Mobile clients • Intertrunk Route• Number manipulation in

SIP Trunk• Gateway M:N• RTP latching• Call forward History• P-Asserted Identity• 3pcc Refer• Voice Mail Escape• Responsegroup Manager• Call Pickup• Hybrid Voice (Office 365)• Room conferencing

Systems

“OCS 2007”

“OCS 2007 R2”

“Lync 2010”

“Lync 2013”

Page 5: Lync 2013 – Sprachintegration

Intertrunk Route

Incoming PSTN calls can be routed to a private branch exchange (PBX) phone

Interconnect with two or more IP-PBX systems

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Page 6: Lync 2013 – Sprachintegration

Number manipulation in SIP Trunk

Source numbers can be manipulated

Destination numbers can bemanipulated

Using regex

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Page 7: Lync 2013 – Sprachintegration

New Voice Feature

RTP latching

RTP latching is a technology that enables RTP/RTCP connectivity through a NAT (network address translator) device or firewall

Call forward History

Indicates whether call history information will be forwarded through the trunk.

3pcc Refer

Indicates whether the 3pcc protocol can be used to allow transferred calls to bypass the hosted site. 3pcc is also known as "third party control," and occurs when a third-party is used to connect a pair of callers (for example, an operator placing a call from person A to person B). The REFER method is a standard SIP method which indicates that the recipient should contact a third-party by using information supplied by the sender.

Forward PAI

Indicates whether the P-Asserted-Identity (PAI) header will be forwarded along with the call. The PAI header provides a way to verify the identity of the caller

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Page 8: Lync 2013 – Sprachintegration

Voice Mail Escape

Lync 2013 can detect when a call has been routed to voice mail, and prevent the call from being immediately routed to the user’s mobile phone voice mail without giving the user the opportunity to answer the call

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Page 9: Lync 2013 – Sprachintegration

PSTN connection

On replacing PBX you should care aboute the legacy stuff like: DECT, analog Ports, Fax, DooropenerEtc.

How should the migration should be done: Big Bang, coexistance

What are the existing DID?

What are the future DID?

How should the Lync connected to the PSTN?

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Page 10: Lync 2013 – Sprachintegration

PSTN connection

Gateway connection to the PSTN

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GatewayLync Server

Lync Client

PSTN

SIP

ISDN

Analoge Anschlüsse

Page 11: Lync 2013 – Sprachintegration

PSTN connection

SIP Trunk without SBC

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SIP Trunk

Lync Server

Lync Client

PSTN

SIP ISDN

Analoge Anschlüsse

Page 12: Lync 2013 – Sprachintegration

PSTN connection

SIP Trunk withSBC

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SIP Trunk

Lync Server

Lync Client

PSTN

SIP

ISDN

Analoge Anschlüsse

SIP

SBC

Page 13: Lync 2013 – Sprachintegration

PSTN connection

behind PBX without Gateway

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PBXLync Server

Lync Client

PSTN

SIP

ISDN

SIP / ISDN

Page 14: Lync 2013 – Sprachintegration

PSTN connection

behind PBX with Gateway

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PBXLync Server

Lync Client

PSTN

SIP

ISDN

SIP / ISDN


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