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Page 1: Lync presentation

Microsoft LyncDate – 06/01/2012

Page 2: Lync presentation

2© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

Key Solutions Achievable via CEBP

Page 3: Lync presentation

3© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

Optimize Resource Utilization

• Microsoft Lync helps identifying who is available to perform a task,

answer a question, assist in a project, or approve a request. MS

Lync help in optimizing resource utilization by:

Reduced labor content in the business process

Better utilization of trained resources which reduces staffing costs

Faster services or task completion which often increases revenues and

margins

Page 4: Lync presentation

4© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

Accelerate Transaction Completion

• Major business processes focus on completing a transaction, like

producing and shipping a product in manufacturing, receiving and

delivering a product in transportation, issuing an insurance policy in

financial services, approving a building plan. MS Lync help faster

transaction completion leading to:

Reduction in labor cost per transaction

Faster time to billing with improvement in customer satisfaction

Increase in capacity which usually grows revenues and margins

Increase in asset utilization which reduces capital costs and balance

sheet loads for the enterprise.

Page 5: Lync presentation

5© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

Speed Information Delivery

Many communications events are simply a request for information.

Many enterprises acknowledge that a large portion of their

employees’ cell phone calls or mobile e‐mail messages are made to

office staff to get information from the corporate systems.

MS Lync eliminate these transactions and associated cost while

ensuring timely and accurate delivery of information to all

stakeholders

Page 6: Lync presentation

6© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

Enhance Collaboration Effectiveness

For roles, that depend extensively on collaboration i.e. the iterative

sharing of information and ideas to create content, products or

services, the communications steps in the collaborative process are

very important.

Basic Unified Communications ensure this by enabling easy,

presence‐supported setup of conferences without the delays of

current methods of conference initiation.

Page 7: Lync presentation

7© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

Business Need vs. MS Lync Suite

Page 8: Lync presentation

8© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

IM and Presence

Page 9: Lync presentation

9© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

Conferencing

Page 10: Lync presentation

10© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

Enterprise Voice

Page 11: Lync presentation

11© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com

Jade Global Confidential.

Thank You!• For any questions, comments or to get a demo of Lync in action

please write to us at [email protected]


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