003Maintenance Training by Airbus
Training in aviation faces new challenges every day. Proximity, technology, economics, extended partnerships and expertise are the new horizons for today and tomorrow. As the leading aircraft manufacturer, we are taking a proactive initiative to reach these new horizons together with our new services offer.
Philippe MhunHead of Customer Services
Training by AirbusReaching new horizons togetherSafety & QualityOEM expertiseFleet-wide experience
Innovat ionActive learningKnowledge, skills & attitude
ProximityCost-effective solutions
Value creationWorldwide
Maintenance Training
04 Maintenance Training network
05 Airbus Competence Training (ACT)
08 Type Training09 Difference training10 Recurrent Training11 Non-approved courses12 Specialised courses13 Initial Operating Experience14 Instructor courses15 Mobile Solutions15 Customised solutions
& ACT Suite18 e-Training
Training Contents
005Maintenance Training by Airbus
Airbus Maintenance Training Organisation Exposition (MTOE) locations and approvals**:
01. ATC* Europe - Toulouse (France) CAAC / CASA / EASA / UAE GCAA / FATA
02. ATC* Europe - Hamburg (Germany) EASA / UAE / GCAA
03. Bangalore (India) EASA / DGCA
04. Beijing (China) CAAC / EASA
05. Miami (USA) EASA / Mexican Civil Aviation Authority (DGAC)
06. Jakarta (GMF, Indonesia) EASA
07. Buenos Aires (ARG)
08. Tunis (TAR)
09. Singapore (SIAEC) EASA
10. Hong Kong (HAECO) EASA
11. Bangkok (THA)
*Airbus Training Centre **Other training approvals can be obtained upon specific customer needs
Reaching new horizons together
Your Maintenance training: where you need it, when you need it, how you need it.
MAINTENANCE TRAINING BY AIRBUS_
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Bringing the aircraft into the classroom Establish an efficient learning experience combining advanced theory and comprehensive practical exercises
A concept approved by Airworthiness Authorities
Reduces practical training on aircraft by 50%
Survey answered by 15 customers, representing 281 trainees having followed an ACT course with Airbus
Significant savings Reduced practice on aircraft Improving Operational Reliability Stress reduction Safe learning environment Human factors Better communication Focus on the "need to know"
ACT appreciations on skills and competences*
With ACT, a wide range of training courses can be produced: approved courses, recurrent training and specialised courses
Available all around the world: Through mobile solutions at your facilities
In Airbus MTOE locations
Faster fault identification and ease in routine tasks
Decrease in maintenance errors and components’ damages
Optimisation in technical documentation usage
Decrease of inappropriate removals
Improved accuracy in problem solving and troubleshooting tasks
Increase safety awareness
Active learning• Active participation of the trainee throughout
the course• Learning-by-doing by interactively operating
inside simulated aircraft and cockpit
Operationally-oriented training• Servicing, tests and troubleshooting maintenance
tasks conducted by the trainee through realistic operational scenarios
• Practical sessions with actual digital aircraft documentation: Airn@v
• Access to different aircraft type training with one classroom layout
AIRBUS COMPETENCE TRAINING (ACT)_
*Survey answered by 15 customers, representing 281 trainees having followed an ACT course with Airbus
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Approved by multiple Airworthiness Authorities
Differ
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Difference course D
ifference course
A350 A380
A340
A320
A330
Engine difference courses
DIFFERENCE TRAINING CROSS MAINTENANCE QUALIFICATION (CMQ)_
Base Maintenance Certifying Engineer• Theoretical training on airframe,
powerplant and avionics systems• Safety precautions, tooling and maintenance
practices specific to the aircraft
Type Training Maintenance courses:
• Mechanical (B1)• Avionics (B2)• Mechanical + Avionics (B1+B2)
Theoretical and practical training• To ensure certification, inspections, routine work
and tasks as appropriate for the type of aircraft: troubleshooting, repairs, adjustments, replacements, operational and functional checks
• All courses are orientated to human factors in maintenance operations
A380 / A350 New Technology
TYPE TRAINING_
Take advantage of previous qualifications to reduce type training.
Difference courses within an Airbus aircraft family CMQ Intra Family
Difference courses between different Airbus aircraft families CMQ Inter Family
Can be adapted to support the specific requirements of your local authorities
Can be performed in your facilities upon request
Can be performed in your facilities upon request
These courses exist in e-Training
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For management staffExecutive General familiarisationIntroduction to the general layout of the aircraft’s major systems
General familiarisation • Overview of all Airframe,
Powerplant and Avionics Systems• Safety precautions, tooling and maintenance
practices specific to the aircraft
Line Mechanics course• Theoretical airframe, avionics & powerplant
systems knowledge training • Basic system and sub-system description
and operation, controls and indicating, system servicing and operational checks
For non-certifying staff working at the ramp
Cargo LoadingSafety precautions to use loading / unloading equipment for Universal Loading Devices (ULD), either manually or electrically
Ground Handling Overview of ground handling procedures, controls, indicating, component location and safety precautions
Cabin Interior & Emergency Equipment Install, test, operate and remove cabin systems’ components and emergency equipment
Ramp and Transit Safety precautions and specific tasks on ramp and transit servicing
NON-APPROVED COURSES_
• Refresher of the aircraft systems, relevant technology, human factors, worldwide fleet in-service issues and associated consequences
• Review of aircraft documentation used to perform maintenance and troubleshooting
• A320 Maintenance Recurrent e-Training Library
This e-Training Library allows Mainte-nance personnel to refresh themsel-ves on any specific A/C topics covering Avionics, Airframe & Powerplant up to EASA level 3.
Personnel can benefit from this e-Training solution to learn at their pace, from any location.
This training will be recorded as part of the mandatory refresher training for certifying staff and as a conti-nuous support for all staff during operations.
The modules have been designed to facilitate self-study via intensive use of videos and practical exercises for troubleshooting preparation.
RECURRENT TRAINING_
Can be performed in your facilities upon request
Throughout their career, certifying staff need to refresh their competencies every two years
These courses exist in e-Training Library
Recurrent training is highly recommended for non certifying staf
These courses exist in e-Training
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Oxygen basicOverview of oxygen basics, oxygen systems and components, handling, servicing and safety instructions, regulations
Hydraulic Maintenances PracticesMaster the right maintenance techniques and practices for servicing, operation, installation, inspection, dispatch recom-mendation and on-wing repair
Aircraft Rigging Perform rigging procedures on the aircraft systems using the appropriate Airbus operational documentation
ETOPS MaintenanceTechnical requirements and procedures necessary for operating and dispatching an aircraft under ETOPS regulations
CAT II / CAT III Master the aircraft dispatch related to CAT II / CAT III operations
Troubleshooting Onboard maintenance systems, technical documentation and Troubleshooting
Airbus on-site assistance at the ramp to close the training loop• Enhance maintenance staff’s expertise and
best practices in your specific environment, with the support and supervision of an Airbus instructor
• More than a support, it is a real added value for your company to take benefit from our instructors’ experience
SPECIALISED COURSES_
Engine Run-UpSafely start and operate the engines and related aircraft systems in normal, abnormal and emergency environments
TaxiingSafely taxi the aircraft under all operational conditions
Electrical Wiring Interconnection System (EWIS) • Following recommendations made by the
FAA ATSRAC (Ageing Transport Systems Rulemaking Advisory Committee)
• Evaluate the electrical wiring installation and effectively use the applicable documentation
• Thanks to the introduction of e-tests, Part 145 certificates can now be edited for trainees having successfully completed the e-Training EWIS courses
Fuel Tank Inerting System (FTIS) • Reinforce skills on ATA 47 principles• Familiarisation with the related components
and maintenance procedures
Optical Fibre Inter SystemPerform repair by fusion splices, with the use of fusion tool kit
For line and base maintenance staff Initial Operating Experience (IOE)
Can be performed in your facilities upon request
These courses exist in e-Training
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Core module• Knowledge,
skills and attitude • Learning styles• Communication• Behaviour• Human factors• Training techniques
ACT classroom training course• Control indicating
• AMM tasks• Troubleshooting• Role-playing:
Lecture, coaching, assessment
Practical on aircraft• Safely manage group
of trainees for practical training on aircraft
• Understand role of practical assessor in a real environment
AMIC RefresherReview and practice instructional skills, debriefing and assessment methods, management of difficult situations, use of Airbus’ technology
Electrical Wiring Interconnection System (EWIS) kit Hydraulic repairs kit Ultra Light Instructor kit (ULIK)Mobile ACT classroom
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MOBILE SOLUTIONS_
Airbus Maintenance Instructor Course (AMIC)
INSTRUCTOR COURSES_
Becoming speaker, facilitator and advisorCreating relationship
based on trust Adopting non
judgmental attitude
One pillar of Airbus Maintenance Training Solutions
Can be performed in your facilities upon request
Bring Airbus expertise to your facilities
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From strategy to implementation, let’s build your training solution together,to address your initial and recurrent training needs, to bring Airbus training standards to your facilities.
ACT Suite
Any specific demand can be considered upon request
CUSTOMISED SOLUTIONS _
The ACT TrainerAirbus developed coursewareInstructor learning guidesInstructor proficiency on ACTSoftware & courseware updatesTurnkey on site deployment Advisory serviceContinuous support
ACT suite _
Airbus Maintenance training solutions encompass a wide spectrum of scalable services:
Benefits
Training performance • Airbus concept in Customer’s
environment • Active and unlimited practise
on virtual aircraft • Focus on the “need to know”
Training quality and safety • Airbus Expertise: OEM backed
training standards (Original Equipment Manufacturer)
• Latest approved courses • Optimised maintenance operations • Human factors oriented • Minimised risk to the aircraft
and personnel
Savings • Reduced travel and work
disruption • Limited courseware development
• Autonomy and flexibility • Shorter “on the job” ramp up • Operational reliability contribution
Airbus long term solution for Type Training and recurrent training at your facilities
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Benefits
Online access to Airbus educational content at highest standards
OEM-backed data and courses developed with Airbus instructors’ expertise
Self-paced study with use of videos for effective learning process and better knowledge retention
Access at any time, from any location and device
Efficient Learning Management System (LMS) with advanced features
Possibility to edit Airbus declaration of attendance at course completion
e-TRAINING BY AIRBUS_
* New EWIS courses available: introduction of e-tests to deliver Part 145 certificates (possibility to edit it directly via the e-Training by Airbus platform).
These courses exist in e-Training Library
e-Training courses • EWIS (Electrical Wiring
Interconnection Systems)*• FTIS (Fuel Tank Inerting System)• A350/A380 New Technology• General Familiarization• Human Factors• Optical Fiber Inter System (OFIS)• A380 SCS (Supplemental
Cooling System)
e-Training libraries • A320 Maintenance Recurrent
e-Training library• Possibility for maintenance personnel
to address recurrent training at their own pace, from any location.
• Use of Airbus operational data for continuous support during maintenance operations, throughout the year.
• Access to a comprehensive set of learning media:
Digitalized modules: Avionics, Airframe & Powerplant, up to level 3.
Instructor-led videos developed with experienced Airbus instructors
Guided practical exercises for troubleshooting preparation
These courses exist in e-Training
For more information, please contact your Key Account Manager or:[email protected]
AIRBUS S.A.S. 31707 Blagnac Cedex, France © AIRBUS S.A.S. 2017 - All rights reserved, Airbus, its logo and the product names are registered trademarks.April, 2017. Concept design by Airbus Multi Media Support. 20170745. Photos by Airbus.Printed in France by Airbus Print Centre.Confidential and proprietary document. This document and all information contained herein is the sole property of AIRBUS S.A.S. No intellectual property rights are granted by the delivery of this document or the disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of AIRBUS S.A.S. This document and its content shall not be usedfor any purpose other than that for which it is supplied. The statements made herein do not constitute an offer.They are based on the mentioned assumptionsand are expressed in good faith. Where the supporting grounds for these statements are not shown, AIRBUS S.A.S. will be pleased to explain the basis thereof.This brochure is printed on Triple Star Satin.This paper is produced in factories that are accredited EMAS and certified ISO 9001-14001, PEFC and FSC CoC. It is produced using pulp that has been whitened without either chlorine or acid. The paper is entirely recyclable and is produced from trees grown in sustainable forest resources.The printer, Airbus Print Centre (France 31707),is engaged in a waste management and recycling programme for all resulting by-products.