Download - mba1

Total No. of Questions : 6]

[Total No. of Pages : 4

P583

[3775] - 104M.B.A.104 : STATISTICAL & QUANTITATIVE METHODS (Sem. - I) (2008 Pattern)

Time : 3 Hours] [Max. Marks : 70 Instructions to the candidates : 1) Hand writing should be neat & clear. 2) Question No. 1 & Question No. 4 are compulsory. 3) Answer any one question from Question No. 2 and 3 and answer any one question from Question No. 5 and 6. 4) Use of electronic calculators and statistical tables are allowed. 5) Figures to the right indicate full marks.

Q1) a) b)

State the merits and demerits of Median.

[5]

For the data about the heights of boys and girls studying in a college [5] Boys Number Avg. height Variance 375 67.5 10 Girls 85 64 6

c)

i) Which group has more consistent heights? ii) What is combined standard deviation of the heights? Probability that a man will be alive 5 years hence is 0.35 and probability that his wife will be alive 5 years hence is 0.42. Find the probability that 5 years hence [5] i) Only wife is alive. ii) Exactly one of them is alive. iii) None of them is alive.

d)

1 400 for any blade to be defective. The blades are supplied in a packet of 10. In 100 packets find the expected number of packets containing [5] i) No defective. ii) Atleast 2 defectives.In a certain factory turning out rator blades there is a small chanceP.T.O.

Q2) a)

Estimate X2 when X1 = 58 & X3 = 52.2 for the data given below. X1 = 55.9 X 2 = 51.48 X 3 = 56.1

[8]

1 = 2.25r12 = 0.578 b)

2 = 4.3r13 = 0.581

3 = 4.4r23 = 0.974

Give various measures to find association of attribute and find association between tea drinkers & smokers. 73 are tea drinkers out of 88 people. Out of 43 smokers 3 are non tea drinkers. [7] A set of examination marks is approximately normally distributed with a mean of 75 marks & standard deviation of 5. If top 5% of the students get grade A and bottom 25% get grade F. What is the marks of lowest A and highest F. [8] Find correlation between husbands age (Y) and wifes age (X) from the following data X 29 18 22 27 27 28 21 Y 36 23 28 28 31 35 25 [7] The wholesale company has three warehouses from which supplies are drawn for four retail customers. The company deals in a single product, the supplies of which at each warehouse are [8] Ware house No Supply (units) Customer No. Demand units 1 20 1 15 2 28 2 19 3 17 3 13 4 18 Conveniently total supply at the ware houses is equal to total demand from the customer. The following table gives the transportation costs per unit shipment from each ware house to each customer. Ware house Customer 1 2 3 1 3 6 7 2 6 1 8 3 8 2 3 4 5 5 9

Q3) a)

b)

Q4) a)

Determine the allocation to minimize overall transportation cost.[3775] -104 2

b)

Solve the following game Player B a1 Player A a2 a3 a4 b1 3 5 8 4 b2 5 6 7 4 b3 4 3 9 8 b4 9 7 8 5 b5 6 8 7 3

[7]

c)

Modern Bakery keeps the stock of the popular brand of cake. Previous experience indicates the daily demand as given below. Daily demand 0 10 20 30 40 50 Probability 0.02 0.19 0.16 0.45 0.13 0.05 Estimate average balance stock, if the owner of the bakery descides to make 30 cakes every day. Use following random numbers 47, 88, 15, 91,57, 67, 11, 54, 60, 89 [5]

Q5) a)

The past experience shows that the number of copies of a book in demand are between 25 and 30 copies. Some agency purchases such unsold copies for Rs. 35. The vendor purchases the copies at Rs. 83 each and sales them at Rs. 110 each. Find the number of copies to be kept in stock using EMV criteria if probability of demand are known as Demand 25 26 27 28 29 30

b)

Probability 0.05 0.10 0.30 0.32 0.16 0.07 [8] Find the quantity of each type of chair to be produced to maximize profit x Quantity of chairs of type A y Quantity of chairs of type B. using following constraints 6x + 4y 3600, 2x + 4y 2000, 4.6x + 4y 3600, x 500, y 400 x, y 0. [7]

[3775] -104

3

Q6) a)

In a railway marshalling yard goods train arrive at a rate of 30 trains per day. Assuming that the inter arrival time follows an exponential distribution and the service time distribution is also exponential with an average 36 minutes calculate the following i) Mean queue size ii) Average time the train spends in yard. iii) Probability that queue size exceeds 10.

b)

iv) Probability that system is idle. [8] The Head of the department has five jobs A, B, C, D, E & five subordinates V, W, X, Y, Z. The number of hours each man would take to perform each job is as follows. V W X Y Z A B C D 3 4 8 5 5 7 12 5 10 15 20 8 15 18 20 10 8 8 12 6 [7]

E 10 10 15 25 10 Find the optimum allocation of jobs to the subordinates.

[3775] -104

4



P584

[3775] - 105M.B.A. - I105 : LEGAL ASPECTS OF BUSINESS (2008 Pattern)

Time : 3 Hours] Instructions to the candidates : 1) Q.No. 1 is compulsory. 2) Attempt any 3 questions from remaining questions. 3) Figures to the right indicate full marks.

[Max. Marks : 70

Q1) a) b)

Define contract. Explain essentials of valid contract. [15] Explain the meaning of Free consent and explain the circumstances when the consent is not free. [10] [15]

Q2) Explain in detail legal provisions relating to rights of unpaid seller.

Q3) What is negotiable instrument? What are the various types of Negotiable Instrument. [15] Q4) What is Memorandum of Association? Explain the contents of Memorandum of Association. [15] Q5) Define Consumer. Explain rights of consumers. Q6) Define Digital signature. Explain its importance in todays world. Q7) Write short notes (Any 3) a) b) c) d) Trade mark & designs. Caveate Emptor. Holder & Holder in due course. Duties & liabilities of Agent & principal. [15] [15] [15]



P585

[3775] - 106M.B.A.(106) BASICS OF MARKETING (Sem. - I) (2008 Pattern) (Backlog)

Time : 3 Hours] Instructions to the candidates : 1) All questions carry equal marks. 2) Solve any five questions.

[Max. Marks : 70

Q1) Discuss various approaches to marketing in detail. Also explain the concept Marketing Myopia. Q2) Explain the significance of Segmentation, Targeting and Positioning (STP) strategies in marketing. Q3) Buyers behaviour is unpredictable, yet it is worth studying - Give your opinion. Also discuss various factors that influence Consumer Buying Behaviour. Q4) Describe various types of Marketing Organisations in detail & explain their suitability. Q5) Define marketing. Compare traditional marketing & modern marketing concepts & explain any 2 core concepts of marketing. Q6) What is the significance of designing right marketing mix & altering it from time to time? Explain with the help of suitable examples. Q7) Write short notes on (Any Two) : a) b) c) d) Marketing Control. PEST Analysis. 5-step buying model. Ethics in marketing.



P586

[3775] - 201 (201) MARKETING MANAGEMENT (2008 Pattern) (Sem. - II)M.B.A.

Time : 3 Hours] Instructions: 1) 2) 3) Question No. 1 is compulsory. Attempt any FOUR questions out of remaining. All questions carry equal marks.

[Max. Marks : 70

1 ) Nirmal Food Processing (P) Ltd. is a leading and successful company in various processed food products. It acquired a sick unit of packaged drinking water manufacturer. Design a promotion mix for this newly acquired brand of packaged drinking water. 2 ) Pricing is the most important P among all Ps - Discuss. 3 ) Physical distribution is the backbone of any business. - Explain with examples. 4 ) Explain the extended Ps of marketing with relevant examples. 5 ) Define branding. State its purpose and significance. 6 ) Discuss the Product Life Cycle (PLC) and explain with examples, how a product is managed in different stages of PLC. 7 ) Write short notes (any two): ) b) c) d) Test marketing of a new product. Wholesaling. New trends in packaging. Portfolio analysis.

*****



P587

[3775] - 203M.B.A. (Sem. - II)

203 : HUMAN RESOURCE MANAGEMENT(2008 Pattern)Time : 3 Hours] Instructions: 1) 2) Attempt any five questions. All questions carry equal marks. [Max. Marks : 70

1 ) Define HRM and explain the duties and responsibilities of HR manager in changing economic environment. 2 ) Explain the difference between recruitment and selection. Discuss the process of selection in detail. 3 ) What is training and development? Explain the various methods of training in detail. 4 ) Explain performance appraisal and discuss the modern methods of performance appraisal. 5 ) Compensation management plays a vital role in various aspects of HRM. Discuss. 6 ) What is Kaizan? How can organizational effectiveness be improved through implementation of Kaizan? 7 ) Write notes on (any two): ) ) ) ) Superannuation. Dismissal and discharge. Succession planning. Suspension and termination.

*****



P589

(206) MANAGEMENT INFORMATION SYSTEMS (2008 Pattern)Time : 3 Hours] Instructions: 1) 2) 3) Question No. 1 Question No.7 is compulsory. Solve any FOUR questions from remaining. Figures to the right indicates full marks. [Max. Marks : 70

M.B.A. (Sem. - II)

[3775] - 206

1 ) Draw report layouts for the following and elaborate the use of these reports in the process of decision making. a) b) c) Dealer wise - product - wise sales report. Pay sheet. Pending purchase orders (item-wise) [15]

2 ) What is competitive advantage? Explain the use of information for competitive advantage. [10]

3 ) Define information. Explain factors used in deciding quality of information.[10] 4 ) Define DSS. Explain various components of DSS. [10]

5 ) Define information technology and explain various components of IT in detail. [10] 6 ) Explain the knowledge based expert system in detail. 7 ) Write short notes (any three) ) b) c) d) Types of computer network. Data mining. CASE Tools. Geographical Information Systems. [10] [15]

*****

[3717]-520

-2-


[Total No. of Pages :2

P593

M.B.A. (303 B) ADVANCED FINANCIAL MANAGEMENT

[3775] - 304

(2008 Pattern)

Time : 3 Hours] Instructions: 1) Attempt any five questions. 2) Use of electronic pocket calculator is allowed. 3) All questions carry equal marks.

[Max. Marks : 70

1 ) How are fixed assets valued under accounting standard 10? 2 ) Explain the assumptions and implications of the NI approach and the NOI approach of capital structure. 3 ) Write short notes: a) Walters valuation model of dividend. b) Modigliani - Miller irrelevance theory of dividend.

4 ) A proforma cost sheet of a company provides the following data: Costs (per unit): Rs. Raw materials Direct labour Overheads Total cost (per unit) 52 19.5 39 110.5

Profit 19.5 Selling price 130 The following is the additional information available: Average raw material in stock: one month, average materials in process: half a month. Credit allowed by suppliers: one month; credit allowed to debtors:two months. Time lag in payment of wages: one and a half weeks . Overheads: one month. One fourth of sales are on cash basis. Cash balance is expected to be Rs.1,20,000. P.T.O.

You are required to prepare a statement showing the working capital needed to finance a level of activity of 70000 units of output. You may assume that production is carried on evenly throughout the year and wages & overheads accrue similarly. 5 ) Adventure Ltd. is considering two mutually exclusive machines X and Y. The company uses a certainty equivalent approach to evaluate the proposals. The estimated cash flow and certainty equivalents for both the machines are as follows. Machine X Year 0 1 2 3 4 Cash flow (30000) 15000 15000 10000 10000 Cer.Eq. 1.00 0.95 0.85 0.70 0.65 Year 0 1 2 3 4 Machine Y Cash flow (40000) 25000 20000 15000 10000 Cer. Eq. 1.00 0.90 0.80 0.70 0.60

Which machine should be accepted, if risk - free discount rate is 5%. 6) is economic value added approach? In what respects it is considered superior to the accounting approach of determining profits. Explain with suitable examples.

7 ) The analysis of Cash flow statement in any organization can be useful to the management. Elucidate the statement.

*****

[3775]-304

-2-



P594

M.B.A. (Sem. - III)(303 D) INVENTORY MANAGEMENT AND MATERIAL REQUIREMENTS PLANNING

[3775] - 306

(2008 Pattern) (New Syllabus)Time : 3 Hours] Instructions: 1) 2) All questions carry equal marks. Attempt any five questions. [Max. Marks : 70

1 ) Explain the concept of inventory and discuss the need for inventory in a manufacturing organization. Eventually organizations will be able to work without any stock at all. Do you believe this to be true? Justify your response. 2 ) The aim of inventory management can be summarized as achieving a specified level of customer service at a minimum cost.Comment. 3 ) Explain with an example how the demand for an item is estimated for independent demand inventory method. 4 ) Demand for an item is constant at 40 units per week. The economic order quantity is calculated to be 100 units. What is the reorder level if lead time is constant at 4 weeks? What is the effect of adding some margin of safety and raising the reorder level by 10 units/. What happens if the lead time (a) falls to 2 weeks or (b) rises to 6 weeks. 5 ) Explain the concept of MRP. What are the main outputs from MRP? 6 ) Distribution resource planning is based on the mistaken view that deliveries to customers can be planned with the same certainty as operations in production. Can DRP ever work as well as MRP.?

P.T.O.

7 ) What is JITs view of the relationship between customers and suppliers? If you were in a hospital and a patient is needing a blood transfusion,would you have used an independent demand method of controlling stocks of blood or just - in - time system? What does your answer tell about JIT in other organizations? 8 ) Write short notes on (any three): a) b) c) d) e) Bill of materials. Factors influencing make or buy decisions. Excess inventory: A roadblock to World - Class manufacturing. Evaluation of performance of materials function. Vendor managed inventory.

*****

[3775]-306

-2-



P596

(303 F) INTERNATIONAL MARKETING (International Business Specialisation) (2008 Pattern)Time : 3 Hours] Instructions: 1) 2) Attempt any FIVE questions. All questions carry equal marks. [Max. Marks : 70

M.B.A (Sem. - III)

[3775] - 308

1 ) a) b)

Compare and contrast International Marketingwith Domestic Marketing. Discuss the Underlying Forces of international marketing.

2 ) Global marketing environments are extremely dynamic and often hard to predict. Explain various global marketing environments based on this statement. 3 ) Discuss Joint venture and Wholly owned subsidiary as an international market entry strategy. 4 ) Elaborate upon various distribution alternatives available in International Marketing. 5 ) Explain various Global product strategies in detail. 6 ) Explain Letter of credit and its various types in detail. 7 ) Write short notes on (any two): ) b) c) d) Challenges to Global Marketing Research. Push and Pull strategies in international Promotions. Limitations of Global Marketing. INCOTERMS.

*****



P587

[3775] - 203M.B.A. (Sem. - II)

203 : HUMAN RESOURCE MANAGEMENT(2008 Pattern)Time : 3 Hours] Instructions: 1) 2) Attempt any five questions. All questions carry equal marks. [Max. Marks : 70

1 ) Define HRM and explain the duties and responsibilities of HR manager in changing economic environment. 2 ) Explain the difference between recruitment and selection. Discuss the process of selection in detail. 3 ) What is training and development? Explain the various methods of training in detail. 4 ) Explain performance appraisal and discuss the modern methods of performance appraisal. 5 ) Compensation management plays a vital role in various aspects of HRM. Discuss. 6 ) What is Kaizan? How can organizational effectiveness be improved through implementation of Kaizan? 7 ) Write notes on (any two): ) ) ) ) Superannuation. Dismissal and discharge. Succession planning. Suspension and termination.

*****



P598

[3775] - 311 M.B.A. COMPUTER SPECIALIZATION (304 C) : Relational Database Management System(2008 Pattern)[Max. Marks : 70

Time : 3 Hours] Instructions: 1) Question No. 1 is compulsory. 2) Attempt any FIVE from Q.No. 2 to Q.No. 7. 3) Figures to the right indicate full marks.

1 ) Normalize the following upto 3NF Functional Shipping Corporation Ltd. Invoice Invoice No. Date : / / Consignee Name : Consignee Address : Consignor Name : Consignor Address : Vessel No.: Port of Loading : Destination : Consignment Details : Sr. No. Description From : Date of Loading : To : / /

[20]

UOM Qty in Pack Packing Type Gross Weight

Net Weight : Dispatchers Signature Receivers Signature P.T.O.

Q2) a) b) Q3) a) b)

Explain relational model in detail. Explain RDBMS Architecture. Explain difference between DBMS and RDBMS. Explain Aggregate Functions in SQL.

[5] [5] [5] [5] [10] [10] [10]

Q4) Explain Set Operations in SQL with examples. Q5) Explain Dr. Codds RDBMS rules. Q6) Write short notes on (Any Two) a) b) c) Database user. Network data model. Different data types in SQL.

Q7) Solve the following queries in SQL (Any Five): Tables: a) b) c) Project: (Project code, title, time duration, place)

[10]

Contractor (Contractor code, name, address, city, ph.no, deposit amount) Work contract (Project code, contractor code, workers)

Solve: a) b) c) d) e) f) g) List all Contractors from Mumbai city. Display all Contractors working on Over bridges project. How many Contractors have more than 475 workers? Change Contractor name for the project code OB2009101. List all Contractors with deposited amount more than Rs. 10,00,000/Insert a new record in Contractor table. List all projects with time duration more than 2 years.

*****[3775]-311 -2-



P559

[3775]-52 M.B.A. 203 : HUMAN RESOURCES MANAGEMENT (2005 Pattern) (Sem. - II)[Max. Marks : 70

Time : 3 Hours] Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks.

Q1) Define the term HRM with its evolution and importance.

[14]

Q2) Elaborate the concept of Manpower planning followed by recruitment and selection process. [14] Q3) Discuss performance Appraisal Management and following methods of P.A.system. [14] a) b) c) Critical incident method. Straight ranking method. M.B.O.

Q4) Discuss the concept of Job Description, Job Enlargement Job Enrichment and Job Rotation. [14] Q5) Discuss importance of Training and Development in modern industrial world with its need of objectives. [14] Q6) Define TQM. How does productivity increase due to TQM. Q7) Write short notes (any two) : a) b) c) d) e) Succession planning. Career planning. Golden handshake. Grievance procedure. Retention of manpower. [14] [14]

zzzz



P569[3775] - 47 M.B.A. HUMAN RESOURCE MANAGEMENT (305 E ) Personnel Administration - Application & Procedure (2005 Pattern)Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Q.1 is compulsory. 2) Out of the remaining attempt any three. 3) Figures to the right indicate maximum marks for that question.

Q1) a)

Enumerate the provisions regarding canteen & Creche under Factories Act, 1948 . [15] b) What is the role of security officer in Housekeeping & safety in industry? [10] Q2) Differentiate between Personnel Management and Personnel Administration. [15] Q3) Draft a suspension order for a maintenance worker. [15] Q4) Calculate gratuity payable to following 3 employees. Employee Last salary per month A Rs.15,000/B Rs.27,000/C Rs.42,000/Service completed years 30 27 22 [15]

Q5) Draft a letter to the Govt. Labour officer justifying dismissal of a workman.[15] Q6) Write short notes on any three : a) Personnel Audit . b) Retrenchment compensation. c) Warning . d) Profession Tax. [15]

zzzz


P570


[3775] - 52 M.B.A. (402) : INTERNATIONAL BUSINESS MANAGEMENT (2005 Pattern) (Sem. - IV)Time : 3 Hours] Instructions to the candidates: 1) 2) 3) Section II is compulsory . Attempt any three questions from Section - I . Each question from Section - I carries 15 marks and Section - II (case study) carries 25 marks. [Max. Marks :70

SECTION - I Q1) Explain the factors which drive a firm to go abroad. Q2) Explain the term globalization. Explain different organizational models used in international business . Q3) What are the causes of political risk that may impact a firm ? What are the different means adopted by companies to deal with the political risks in international business ? Q4) Explain the different entry modes in an international market with their advantages and disadvantages . Q5) Short notes (Do any three): a) b) c) d) e) IMF. ASEAN. Impact of culture on international business . Dumping. Balance of Trade.P.T.O.

SECTION - II Q6) Case Study

Human Rights ProtectionReebok, the well-known athletic shoe multinational, gets its products contract manufactured by independent firms in the developing countries. The MNC, which gives importance to low cost and high quality, is also concerned with human rights protection and requires its suppliers to follow the following human rights standards. Nondiscrimination: Reebok will seek business partners that do not discriminate in hiring and employment practices on grounds of race, colour, national origin, gender, religion, or political or other opinion. Working hours/overtime : Reebok will seek business partners who do not require more than 60-hour work weeks on a regularly scheduled basis, except for appropriately compensated overtime in compliance with local laws, and we will favour business partners who use 48 hour work weeks as their maximum normal requirement. Forced or compulsory labour: Reebok will not work with business partners that use forced or other compulsory labour, including labour that is required as a means for political coercion or as punishment for holding or for peacefully expressing political views, in the manufacture of its products. Reebok will not purchase materials that were produced by forced prison or other compulsory labour and will terminate business relationships with any sources found to utilize such labour.

[3775]-52

-2-

Fair wages : Reebok will seek business partners who share their commitment to the betterment of wage and benefit levels that address the basic needs of workers and their families so far as possible and appropriate in light of national practices and conditions. Reebok will not select business partners that pay less than the minimum wage required by local law or that pay less than prevailing local industry practices (whichever is higher) Child labour : Reebok will not work with business partners that use child labour. The term child generally refers to a person who is less than 14 years of age, or younger than the age for completing compulsory education if that age is higher than 14. In countries where the law defines child to include individuals who are older than 14, Reebok will apply that definition. Freedom of association : Reebok will seek business partners that share its commitment to the right of employees to establish and join organizations of their own choosing. Reebok will seek to assure that no employee is penalized because of his or her non violent exercise of this right. Reebok recognizes and respects the right of all employees to organize and bargain collectively. Safe and healthy work environment : Reebok will seek business partners that strive to assure employees a safe and healthy workplace and that do not expose workers to hazardous conditions. Questions a). Discuss the human rights protection endeavors of Reebok. b). What are its implications for the developing country suppliers? Will these standards pose a problem for the suppliers? In what ways will these standards benefit the suppliers in particular, and developing country industrial sector in general?

zzzz

[3775]-52

-3-


P571


[3775] - 54 M.B.A. (Sem. - IV)SERVICES MARKETING 404 A : Marketing Specialization (Backlog - 2005 Pattern)Time : 3 Hours] Instructions to the candidates: 1) Solve any FIVE questions. 2) All questions carry equal marks. [Max. Marks :70

Q1) Discuss the significance of Customer Satisfaction Measurement in service sector. How will you conduct a Customer satisfaction study for a Five-Star Hotel? Q2) Customers of services do not change brand frequently as compared to that of Goods - Do you agree with this statement? Justify your answer. Q3) Discuss the difference between Goods & services. Also explain unique features of services and challenges in marketing of services due to these features. Q4) Explain the role of service employees in customer satisfaction. What measures are used by service firms to motivate their service employees? Q5) What is service Blueprinting? Explain the concept with suitable examples. Q6) Critically evaluate the role of Physical Evidence in services marketing. Q7) Write short notes on (Any Two) : a) b) c) Service Profit Chain. Pricing of Services. Classification of Services.

zzzz



P601[3775] - 316 M.B.A. (Sem. - III) ADVANCE FINANCIAL SERVICES (305 B) Finance Specialization (2008 Pattern)Time : 3 Hours] Instructions to the candidates: 1) 2) Attempt any five questions. All questions carry equal marks. [Max. Marks :70

Q1) Stock exchanges are the nerve centre of capital market. Discuss. Q2) Explain the various instruments dealt with in the money market. Q3) What is the role of BSE in the growth of Indian capital market? Q4) What is the concept of merchant banking? What services are offered by merchant bankers? Q5) Bring out the differences between leasing and hire purchasing. Q6) Explain in details the SEBI guidelines for mergers & acquisitions. Q7) Write short notes (any two) : a) CRISIL. b) e-trading. c) ADRs & GDRs. d) Commercial Papers (C.P.).

vvvv



P602[3775] - 317 M.B.A. (305 C) VISUAL BASIC AND ORACLE (2008 Pattern) (Sem. - III)Time : 3 Hours] Instructions to the candidates: 1) 2) 3) 4) All questions are compulsory. Write your assumptions. For solving queries, use exact column names. Figure to the right indicate full marks. [Max. Marks :70

Q1) Consider the following tables to solve the following queries (any 5) [10] EMP (eno, ename, dob, gender, sal, deptno, city) Dept (Deptno, Deptname) a) b) c) d) e) f) Create the emp table with constraints. Display total number of male employees. Display the list of employees working in sales dept. Delete the records of employees whose name starts with A. Display emp details whose salary is between 5000 - 15000. Display emp details along with dept name. [10] [16]

Q2) Write a PL/SQL program to accept a number and print its factorial. Q3) Write short notes on the following (any 4) : a) b) c) d) e) Joins. Views. String functions in SQL. Locks in oracle. Data types in oracle.

P.T.O.

Q4) Explain the properties (any 5) : a) b) c) d) e) f) Strech property of Image. Max property of vertical scroll bar. Caption of command button. Value of check box. Auto size of label. Interval of timer.

[10]

Q5) Write an ADO code for performing the following operations on Book Table with fields : Bookno, Bookname, author, price : Add, Edit, Delete, view, first, next, last, previous. Q6) Write short notes on the following (any 3) : a) b) c) d) Date functions in VB. Arrays in VB. Dialog Boxes in VB. Cursor Types in VB. [12] [12]

vvvv

[3775]-317

2



P603[3775] - 318 M.B.A. 305 D : SUPPLY CHAIN & LOGISTICS MANAGEMENT (Production & Material Specialization) (2008 Pattern) (Sem. - III)Time : 3 Hours] Instructions to the candidates: 1) 2) Answer any five questions. All questions carry equal marks. [Max. Marks :70

Q1) Supply chains have been described as an extended enterprises. What does that description means? What challenges are presented by this concept? Discuss. OR Discuss how supply chain management decisions impact the ability to excel in certain dimensions as given below : a) b) c) d) Conformance to requirements. Product selection. Value added services. Price.

Q2) Explain the logistics-manufacturing interface that exists in an organization. Discuss the customer service issues at the logistics manufacturing interface. Q3) Explain the role of IT in information system integration for supply chains. Discuss considerations for supply chain information system design.

P.T.O.

Q4) Explain the role of inventory in meeting supply chain objectives. Discuss some of the inventory management practices organization adopt for efficient supply chains with suitable examples. Q5) State the meaning and objectives of protective packaging. Discuss the relationship of protective packaging with : a) b) c) Selection of mode of transport. Logistics cost. Customer.

Q6) Why documentation is important in transport administration and transport functionality? Justify with suitable examples. Q7) Discuss Operational integration creates value in supply chain management. Q8) Write short notes on any two of the followings : a) b) c) d) ERP and supply chain management. Material handling. Enterprise facility network. Evolution of world class supply chains.

vvvv

[3775]-318

2



P604

[3775] - 319 M.B.A. HUMAN RESOURCE MANAGEMENT 305 E : Personnel administration - application & Procedure (2008 Pattern)

Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Question No. 1 is compulsory. 2) Out of remaining attempt any three. 3) Figures to the right indicate max marks for that question.

Q1) a) b)

Define personnel administration. What are its objectives? What is absenteeism? How to improve attendance?

[15] [10]

Q2) Explain the concepts of Fair Wage, Minimum Wage & Living Wage. [15] Q3) Draft an Appointment letter for HR officer. [15]

Q4) Draft a warning letter for disobeying lawful & reasonable order of a superior. [15] Q5) Mention the circumstances in which an employee is disqualified from receiving bonus. [15] Q6) Write short notes on any three : a) Personal file. b) Promotion. c) Discipline in industry. d) ESI Returns. [15]

vvvv



P605[3775] - 320 M.B.A. 305 F : ENVIRONMENT & GLOBAL COMPETITIVENESS (2008 Pattern) (Sem. - III)Time : 3 Hours] Instructions to the candidates: 1) 2) 3) Question No. 1 is compulsory. Attempt any Four questions from the remaining. Figures to the right indicate full marks. [Max. Marks :70

Q1) Define the term Competitiveness. Explain its nature & scope in detail.[10] Q2) Explain the factor Endowment Theory of International Trade. [15]

Q3) Explain the impact of geographical aspects on International Business and the determination of business strategies. [15] Q4) What do you mean by commercial Geography? Explain the nature, importance and significance of commercial geography. [15] Q5) Explain the competitive Advantage Theory given by Michel Porter. [15] Q6) Write short notes (any 3) : a) Borderless World Concept. b) Global Dynamic Forces. c) Indicators of World Competitiveness. d) International Business Environment. [15]

vvvv


P606


[3775] - 402 M.B.A. 402 : INTERNATIONAL BUSINESS MANAGEMENT (2008 Pattern) (Sem. - IV)Time : 3 Hours] Instructions to the candidates: 1) 2) 3) Section - II is compulsory. Attempt any three questions from Section - I Each question from Section - I carries 15 marks and Section - II (case study) carries 25 marks. [Max. Marks :70

SECTION - I Q1) Explain the Ricardos theory of comparative cost advantage with some examples what are the assumptions made in the theory of comparative cost advantage. Q2) Explain the porters Diamond theory of National competitive advantage. Q3) What are the Ethical issues an international manager has to consider in an international business. Q4) What do you mean by Multi - National Enterprise ? Explain the advantages and disadvantages of MNEs from the point of view of MNEs as well as the host country. Q5) Short notes (Do any three): a) b) c) d) e) IMF. Types of L/Cs . Non - Tariff barriers . Balance of payment . Contractual mode of entry .P.T.O.

SECTION - II Q6)

Case Study

MexicoLocated directly south of the United States, Mexico covers an area of 756,000 square miles. It is the third-largest country in Latin America and the thirteenth-largest in the world. The most recent estimates place the population at around 107 million, and this number is increasing at a rate of about 1.4 percent annually. As a result, today Mexico is one of the youngest countries in the world. Approximately 55 percent of the population is under the age of 20, while a mere 4 percent is 65 years of age or older. Today, even though the economy is uncertain as in the rest of the world and has political risk, Mexico has made it-self attractive for foreign investment. Trade agreements with the United States and Canada (NAFTA), the EU, Japan, and dozens of Latin American Countries have begun to fully integrate the Mexican economy into the global trading system. Multinationals in a wide variety of industries, from computers to electronics and from pharmaceuticals to manufacturing, have invested billions of dollars in the country. Telefonica, the giant Spanish telecommunications firm, is putting together a wireless network across Latin America, and Mexico is one of the countries that it has targeted for investment. Meanwhile, manufacturers not only from the United States but also from Asia to Europe have helped sustain Mexicos booming maquiladora assembly industry. By the turn of the century over 1.2 million people were employed in this industry including 600,000 in the two border states of Baja California and Chihuahua. Thomson SA, the French consumer electronics firm, has three plants in the border states that make export TVs and digital decoder boxes. And like a growing number of MNCs located in Mexico, the firm is now moving away[3775]-402 -2-

from importing parts and materials from outside and producing everything within the country. One reason for this move is that under the terms of the North American Free Trade Agreement only parts and materials originating in one of the three NAFTA trading partners are now allowed to enter the processing zones duty-free. Anything originating outside these three countries is subject to tariffs of as much as 25 percent. So the French MNC Thomson is building a picture-tube factory in Baja California so that it will no longer have to import dutiable tubes from Italy. In many cases, imported items from the European Union-however, are allowed to enter duty-free because in 1999 Mexico signed a free-trade agreement with the EU. As a result, a host of firms, including Philips Electronics and Siemens, poured large amounts of investment into the country. At the same time Mexico also has begun negotiating another freetrade pact with the four Nordic countries, raising the likelihood that firms such as Nokia, Ericsson, and Saab-Scania will also invest heavily in the country. While many European MNCs are now investing in Mexico, the United States still remains the largest investor. Over 60 percent of all outside investment is by U.S. firms. Asian companies, in particular Japanese MNCs, also have large holdings in the country, although these firms have been scaling back in recent years because of the import duties and the fact that Mexican labor costs are beginning to rise, thus making it more cost - effective to produce some types of goods in Asia and export them to North America. The largest investments in Mexico are in the industrial sector (around 60 percent of the total) and services (around 30 percent). One of the major benefits of locating in Mexico is the highly skilled labor force that can be hired at fairly low wages when compared with those paid elsewhere, especially in the United States. Additionally, manufacturing firms that have located there report high productivity growth rates and quality performance. A study by the Massachusetts Institute of Technology on auto assembly plants in Canada, the United States, and Mexico reported that Mexican plants performed well. Another by J.D. Power and Associates noted that Ford Motors Hermisillo plant was the best in all of North America. Computer and electronic firms are also finding Mexico to be an excellent choice for new expansion plants.

[3775]-402

-3-

www.mexicool.com Questions a) b) Why would multinationals be interested in setting up operations in Mexico? Give two reasons. Would cultural differences be a major stumbling block for U.S. MNCs doing business in Mexico? For European firms? For Japanese firms? Explain your answer. Why might MNCs be interested in studying the organizational culture in Mexican firms before deciding whether to locate there? Explain your logic.

c)

zzzz

[3775] - 402

-4-



P607[3775] - 404 M.B.A. SERVICES MARKETING (404 A) : Marketing Specialization (2008 Pattern) (Sem. - IV)Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Q.1 is compulsory. 2) Attempt any Three questions out of remaining questions.

Q1) a)

Motivating Employees to Care for the Customer : The Case of Hospitals Hospital patients have enough problems with their illness not to confront poor service as well. Bernard J Lachner, president of Evanston (III). Hospital, underscored the problem. Whether the physician, the house staff or the nurse, the waiter, xray or emergency room, the admitting clerk is rude; the maid who bumps the bed while cleaning: the parking-lot attendant who is less than helpful when the lot is full; the cafeteria that turns away visitors; the pharmacy that has limited hours for outpatients - all of this suggests that hospitals operate for their own convenience and not that of the patient, his family and friends. Hospitals today are turning to guest-room programs to train and motivate Physicians, nurses and other employees in hospitality. Radford (III). Community Hospital is among the latest of several hospitals to add a further wrinkle-a guaranteed services program. Radford set up a fund of $10,000 out of which they pay patients who have a justified complaint ranging from cold food to overlong waits in the emergency room. The hook is that any money not paid out of the fund at the end of the year is divided among the hospitals employees. This plan has added a tremendous incentive for the staff to treat the patients well. If there are one hundred employees and no patients have to be paid by the end of the year, each employee gets a $100 bonus. In the first six months, the hospital had to pay out only $300 to patients. [15] P.T.O.

Questions : 1) Explain the role of service Employees in achieving better customer satisfaction in Hospital Marketing. 2) Discuss the concept of Service Profit Chain with the help of above mentioned example. 3) Discuss some important issues related to Hospital/Healthcare marketing. b) Explain SERVQVAL model of service quality. [10] Q2) a) b) c) Q3) a) b) Compare Goods & services. Give classification bases for services. Explain the concept Goods-Services Continuum. [5] [5] [5]

Pricing of services is more challenging than pricing of goods Do you agree? Justify your answer. [8] Suggest some techniques to manage demand variations in Public Transport Services. [7] Explain the role & importance of Physical Evidence in Services Marketing. [8] How will you design Servicescape (Physical Evidence) for Travel & Tourism office? [7]

Q4) a) b)

Q5) Explain the process of Complaints Handling. Can this process be used as a tool to improve the customer satisfaction? Quote suitable examples. [15] Q6) Write short notes on (any two) : a) Waiting Time Management. b) Online channels for service delivery. c) Self-service Technologies. d) Services Marketing Triangle. [7.5 Marks Each]

vvvv

[3775]-404

2



P608[3775] - 408 M.B.A. (Sem. - IV) LABOUR WELFARE (404 E) (HRM Specialisation) (2008 Pattern)Time : 3 Hours] Instructions to the candidates: 1) 2) Question No. 1 is compulsory. Attempt any three questions from the remaining. [Max. Marks :70

Q1) a) b)

Describe the various theories of labour welfare [15] There is close relationship between labour welfare and productivity. Do you agree with the statement? Justify your stand. [10] [15]

Q2) Describe the structure and functioning of ILO.

Q3) Critically examine the need and importance of WPM in labour Welfare.[15] Q4) Explain the role of Non-statutory welfare agencies in labour welfare with example. [15] Q5) Discuss in detail the impact of Industrialisation on countries like India.[15] Q6) Describe the health and welfare provisions under the Factories Act 1948.[15] Q7) Write short notes on any three : a) Local self-government and labour welfare. b) Concept of workers education. c) Industrial Hygiene. d) Corporate social responsibility. e) ILC. [15]

vvvv



P609[3775] - 409 M.B.A. 404 F : INTERNATIONAL BUSINESS OPERATIONS (2008) (Sem. - IV)Time : 3 Hours] Instructions to the candidates: 1) 2) Attempt any 5 questions. Figures to the right indicate full marks. [Max. Marks :70

Q1) Explain the advantages and limitations of Inhouse manufacturing & outsourcing manufacturing. [14] Q2) What is Benchmarking? What are the different provisions regarding Benchmarking in international operations. [14] Q3) Global logistics plays a very crucial role in international operations. Justify. [14] Q4) Explain the various factors that must be considered for location of international business unit. [14] Q5) How does technology get transferred at global level? How it is beneficial in international operations? [14] Q6) Explain the impact and influence of international operations on the R&D activities of an enterprise. [14] Q7) Write notes on (any 2) : a) Planning in international operations. b) The Toyata way. c) HR practices in international operations. [14]

vvvv



P610

[3775] - 410 M.B.A. (405 A) MARKETING STRATEGY AND RELATIONSHIP MARKETING (2008 Pattern) (Sem. - IV)[Max. Marks :70

Time : 3 Hours] Instructions to the candidates: 1) 2) 3) 4) Answer any three questions from Section - I. Answer any two questions from Section - II. All questions carry equal marks.

Answers to both sections should be written in one and the same answer book.

SECTION - I Q1) Every industry, whether big or small, experiences a problem of decline in sales at some point or the other. The down trend in the sales may be due to several reasons. What are these reasons? What are the remedies to lift the sagging sales? Discuss with relevant examples. Q2) Differentiation strategies are useful in obtaining sustainable competitive advantage explain with the help of appropriate examples. Q3) Explain step by step how would you convert the planned innovation into new product development and its successful commercialization at the market place speedily? Make and state your assumptions clearly. Q4) Define market. What are different types of markets? Explain the process of market segmentation and how segmentation of market is beneficial to a marketer. Q5) Discuss the salient features and common trends in strategic marketing management with the help of examples. P.T.O.

SECTION - II Q6) Healthy relationship and interaction is the kingpin of successful marketing. Explain the statement with suitable examples. Q7) Explain the scope of CRM in services marketing which would be facing increasing global competition in 21st century. Q8) Customers are classified into different profit tiers. Describe the customer product profitability analysis. Explain how this classification is beneficial to a firm. Q9) Explain the database marketing. What are its advantages? State its limitations in the Indian environment.

vvvv

[3775]-410

2



P611[3775] - 412 M.B.A. - IV 405 C : Software Project Management & Information Technology (2008 Pattern) (Sem. - IV)Time : 3 Hours] Instructions to the candidates: 1) 2) Question No. 1 is compulsory. Solve any 3 questions from remaining. [Max. Marks :70

Q1) Given the following information Regarding a project : Activity 1-2 2-3 2-4 3-5 3-6 4-6 5-7 6-7 7-8 Optimistic Time 4 5 4 10 15 8 4 1 6 6 7 8 18 20 9 8 2 7 8 15 12 26 25 16 12 3 8

[10]

Most Likely Time Pessimistic Time

construct the network & calculate the critical path. Q2) What is Resource planning? Define different methods of estimation in brief? [20] Q3) Discuss Performance Evaluation Technique. [20]

Q4) What is Test plan? Differenciate between White Box Testing & Black Box Testing? [20] P.T.O.

Q5) Write short notes on (any 4) : a) Reileigh curve. b) c) d) e) COCOMO model Resource allocation Design & walk through CASE Tools.

[20]

vvvv

[3775]-412

2



P612[3775] - 414 M.B.A. HUMAN RESOURCE MANAGEMENT SPECIALIZATION 405 E : Labour Laws - II (2008 Pattern)Time : 3 Hours] Instructions to the candidates: 1) 2) Answer any five questions. All questions carry equal marks. [Max. Marks :70

Q1) Define Industry as given in ID Act 1947. Explain whether municipal corporations, Hospitals and Educational Institutes are Industries. Q2) Explain in detail unfair labour practices on part of a trade union. Give your suggestions to reduce them. Q3) Explain terms Employers and Employees contribution under ESI. What are other provision in ESI Act related to contribution. Q4) Explain salient provisions of employees provident fund act 1952. What is EDLIS. Q5) Explain in detail. Procedure for certification of standing orders. Q6) Explain in detail terms Dependant and Partial Disablement under workmens compensation act 1923. Q7) Write short notes on any two : a) Retrenchment and layoff. b) Industrial dispute. c) Labour court. d) Medical benefits under E.S.I. e) Misconducts.

vvvv



P613[3775] - 416 M.B.A. (Sem. - IV) 406 A : PRODUCT & BRAND MANAGEMENT Marketing Specialization (2008)Time : 3 Hours] Instructions to the candidates: 1) 2) Attempt any five questions. All questions carry equal marks. [Max. Marks :70

Q1) Explain in brief : a) b) Methods of estimating market & sales potential. Sales forecasting planning for involvement in international market.

Q2) What are the advantages & disadvantages of product focused organization & market focused organization? Q3) Most of the foreign brands introduced in India have failed. briefly discuss possible reasons. Q4) Why brand positioning & brand building is necessary? Illustrate your answer with suitable example. Q5) Write short notes on : a) b) c) d) Competitor Analysis. Brand Revitalization. Brand Audits. Design of Manufacturer. P.T.O.

Q6) What is product development and changes affecting product management? Q7) What is Brand Reinforcement?

vvvv

[3775]-416

2



P614[3775] - 418 M.B.A. 406 C : SPECIALIZATION COMPUTER - BUSINESS APPLICATIONS (2008 Pattern) (Sem. - IV)Time : 3 Hours] Instructions to the candidates: 1) 2) 3) 4) Q1 and Q6 is compulsory. Attempt any 3 from the remaining. State your assumptions, if any. Draw neat diagrams wherever required. [Max. Marks :70

Q1) Explain in detail the process of sales order management with the help of following : [20] a) b) c) d) Context level diagram. First level data flow diagram. Table layouts. ER diagram.

Q2) What is production planning? Explain production planning cycle (PPC) in detail. [10] Q3) Explain material requirement planning (MRP) in detail. Q4) Explain various ratio and expense analysis. [10] [10]

Q5) Design the screen to enter employees personal and salary and allowances details. State the major validations required. [10]

P.T.O.

Q6) Write short notes on the following (any 4) : a) b) c) d) e) Employee Training. Bill of material (BOM). Need of sales analysis in marketing. Accounts receivables and Account payables. Material procurement.

[20]

vvvv

[3775]-418

2



P615[3775] - 420 M.B.A. 406 E : Strategic Human Resource Management (2008 Pattern) (Sem. - IV)Time : 3 Hours] Instructions to the candidates: 1) 2) Attempt any five questions. All questions carry equal marks. [Max. Marks :70

Q1) Define strategy and strategic management. Explain any two business strategies. Q2) Explain advantages and disadvantages of online recruitment. How does it operate. Q3) Explain meaning of Key Result Area (KRA). Design KRA for HR manager. Q4) Explain objectives of compensation strategies. Explain any two compensation strategies. Q5) Explain concepts of down sizing and project based employment. Q6) Discuss in detail Human issues in Mergers and acquisitions. Q7) How would one develop HR as a value added function? Q8) Write short notes on any two : a) Strategic HRM. b) Learning organisation. c) Succession Planning. d) Merit based promotions. e) Broad banding.

vvvv



P793[3775] - 202 M.B.A.(202) FINANCIAL MANAGEMENT (2008 Pattern)Time : 3 Hours] Instructions to the candidates: 1) Q.No.1 is compulsory . 2) Attempt any four from remaining. 3) All questions carry equal marks. [Max. Marks :70

Q1) Answer the Following Questions (any 7). a) b) c) Explain with example what is fair capitalization. What exactly I.R.R. signifies.

[14]

Mr. Rajan needs Rs.10000/- to buy a mobile handset next year. Money fetch 7% p.a. in fixed Interest market. How much amount Mr. Rajan should invest today to achieve the goal? The Current Ratio is twice than Quick Ratio. Calculate value of stock, if working capital is Rs. 40000/- & bank overdraft is Rs. 10000/Profit & Loss A/c shows an Opening Balance of Rs. 30000/-, profit earned during the year is Rs. 120000/-, the balance in the same A/c at the end is Rs.65000/-. During the year amount transferred to General Reserve is Rs. 10% of profit earned, interim Dividend paid Rs. 50000/-. Depreciation Rs. 48000/- profit on sale of investment sold Rs. 6000/-. Calculate Funds from operation if provision for Taxation is Rs.18500/-. M/s. Anamika Ltd. has to maintain 9.5% p.a. Growth rate in 2010 - 11. Company proposes to pay 180% .Dividend against proposed market price of Rs.1440/- per share. Balance sheet of the company shows that it has 20 Lacs equity capital financed by 0.20 Lacs share holders. Calculate proposed equity cost of capital. How proposed Dividend A/c will appear in the Books of Y Ltd. If during the year company has paid interim Dividend of Rs. 45000/- to its equity P.T.O. share holders.

d) e)

f)

g)

Dividend proposed for (2008) Rs. 49000/-, for (2009) Rs. 95000/- .Dividend paid for the year (2008) Rs. 54000/- .Amount charged to Revenue A/c (200809) Rs 100,000/-. h) Find out Sources & Application in the following transactions. particulars Balance on (Rs.Lacs) 1.1.09 Rs. 18.70 0.70 1.70 1.1.08 12.50 0.30 (Depreciation Accumulated Rs. 0.40 Lacs)

Machinery (At cost) Accumulated Depreciation Cost price of M/c sold Depreciation provided during the year. i)

0.80 Lacs.

How many years will be required to double the Investment if interest rate is 8% p.a. available in the market.

Q2) M/s. Rohini Ltd. wants to enter into the field of production & sale of House hold Appliances Following Details are available:a) b) c) d) Capital Out Lay Rs. 26/- Lacs. Salvage value at the end of 4th year Rs. 2/- Lacs. Tax Rate 40%. Projected sale As per market survey for Total sale of 1.20 Lacs units in 4 years life - 1st year 20% , 30% each in next 2 years, & Balance in terminal year. Cost & Revenue Details (per unit) Year 1 2 3 4 Selling Price Rs. 500/600/650/750/P.V. Ratio 30% 20% 20% 12% Cash Fixed Cost Rs. 75/80/80/60/Discounting factors 0.90 0.81 0.73 0.66

e)

[3775]-202

-2-

f)

Initial Investment is arranged from NBFC at 11% p.a. Suggest the management based on NPV and Discounted Pay Back whether Investment is justifiable or not.

Q3) Define Financial planning , state its objectives. Explain various factors which are required to be consider while preparing financial plan. Q4) a) b) Differentiate: over capitalization vs under capitalization. Explain the concept Trading on Equity.

Q5) M/s. XYZ Ltd. has Total turnover of Rs.75 Lacs (proportion of cash sale & credit sale is 1:2). Its variable cost is 60% of credit sale & annual cost is Rs.10/- Lacs p.a. Companys Management plans to relax credit policy of 1 month to either 2 months or 3 months, as the case may be following information is available. Particulars Average Age of Debtors Increase in sales % of Bad Debts Present Policy 1 Month 1% Proposed Option I 2 Months 20% 2.5% Proposed Option II 3 Months 30% 5%

Companies required Rate of Return is 20% on Investment before Tax. Evaluate the proposal & suggest the better course of action. Q6) M/s. Sameera Ltd. submit following Details of its costs. Calculate working capital requirements. Particulars Raw Material Direct Labour Overhead (Includes Depreciation & Amortization Rs.50/-) Total Cost Cost (Per Units) Rs. 400/150/-

350/900

[3775]-202

-3-

Additional Data: a) Minimum Cash Balance Rs.40000/-. b) Profit per unit 150/- ; output p.a. 52000 units. c) d) e) Raw Material Remain in Stores Avg. 4 weeks. Credit to customers Avg . 8 weeks & Received from supplier Avg. 4. weeks. Finished Goods Avg . 4 weeks. Partly finished goods average 2 weeks. (stage of completion 100% material & 50% for other element of cost).

zzzz

[3775]-202

-4-



P794

[3775] - 314 M.B.A. (Sem. - III)(International Business specialization) (2008 Pattern)

304F - INTERNATIONAL LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks.

[Max. Marks :70

Q1) Explain characteristics of global supply chains and key tasks of supply chain managers. Q2) Explain the types and salient features of ocean transport in context of global logistics. Q3) State the meaning of 3PL and 4PL service providers. Discuss considerations for hiring 3PL service providers. Q4) Explain significance of customer service in context of supply chain management. Outline a framework for customer service strategy. Q5) State importance of Network Design for global supply chain management. Discuss the factors influencing Network Design decisions. Q6) Describe impact of trade blocks / FTZ on global supply chain management.

P.T.O.

Q7) Discuss strategies to achieve coordination in global supply chains. Explain what role use of IT can play in coordination. Q8) Write notes on any two of the following: a) b) c) d) Trends in International Supply Chain Management. Symptoms of poor inventory management. Containerization. Factors influencing mode selection decisions.

zzzz

[3775]-314

-2-



P795[3775] - 411 M.B.A. (Sem. - IV)Time : 3 Hours] Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks.

INTERNATIONAL FINANCE (405B) (2008 Pattern)

[Max. Marks :70

Q1) Explain the nature & scope of International Finance. How IT is useful in managing International Finance? Q2) Differentiate Between:a) b) Spot Exchange market & Forward Exchange market. Foreign Exchange & Foreign Exchange market.

Q3) RBI Plays a very important role in managing & controlling foreign Exchange markets - Justify. Q4) State & Explain the different methods of Trade Settlement in International Trade. Q5) What do you mean by Hedging ? Discuss the various tools of Hedging in Foreign Exchange. Q6) Explain the meaning & characteristic features of Pre - Shippment & Post shippment Finance. Q7) Write a note on :- (any 2) a) b) c) Euro currency. Export Oriented Unit (EOU) IAS on Foreign Transactions.

zzzz



P796[3775] - 415 M.B.A. (Sem. - IV)FOREIGN EXCHANGE MANAGEMENT (405 F) (2008 Pattern)Time : 3 Hours] Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks. [Max. Marks :70

Q1) Explain the various methods of Trade settlement in International Trade. Q2) Explain the concept of Fixed Exchange Rate & Flexible Exchange Rate. Explain the merits & demerits of fixed exchange rate. Q3) Write a detail note on :a) b) Foreign Exchange & Foreign Exchange markets. Buyers Credit & Suppliers credit.

Q4) Explain in detail the payment mechanism followed by using Letter of Credit as a medium of settling debts in International Business. Q5) Explain the objectives, functions & Organization of International Monetary Fund [IMF]. Q6) Explain the term gold standards. What are its various advantages& limitations? Q7) What do you mean by Non Resident Accounts? Explain its significance & different types.

zzzz



P797[3775] - 421 M.B.A. (Sem. - IV)(406F): INTERNATIONAL FINANCIAL MANAGEMENT (2008 Pattern)Time : 3 Hours] Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks. [Max. Marks :70

Q1) Discuss the significance of International Finance. Explain the advantages & rish involved in the International Finance. Q2) Differentiate between Spot Exchange market & Forward Exchange market. State the features of spot contract. Q3) State & Explain the theory of Purchasing Power Parity of Foreign Exchange. Q4) Explain the meaning and characteristic features of American Depository Receipts [ADRs]. Q5) Write a note on :- (Any 2) a) b) c) Exchange Rish & Exchange Exposure. Euro Dollars. Currency Swaps.

Q6) Explain the concept of Hedging. Discuss the various External Techniques of Hedging in Foreign Exchange. Q7) What are the various difficulties faced by MNCs in evaluating the foreign Projects.

zzzz



P798[3775] - 41 M.B.A. (Sem. - III)304 -D QUALITY MANAGEMENT (Production & Materials Specialization) (2005 Pattern)Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks. [Max. Marks :70

Q1) Explain the meaning of internal and external failure cost of quality. How can these costs be controlled? Q2) Elaborate the principles given by Dr. Deming and Ishikawa in the field of quality management. Q3) State the meaning of acceptance sampling. Discuss in details elements of operating characteristics (OC) curve. Q4) What is Statistical Process Control? Explain Describe any two types of control charts. Q5) Discuss the success and failure models in reliability. Q6) Discuss the role of leadership and organization culture in effective implementation of TQM in an organization. Q7) Give outline, Prerequisites and application of ISO - 9000 Quality system. Q8) Write short notes on any two of the followings: a) b) c) d) Fish bone diagram. Quality audit. Elements of TQM House of Quality.

zzzz


P799


[3775] - 53 M.B.A.403: CURRENT TRENDS IN MANAGEMENT (2005 Pattern)Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks. [Max. Marks :70

Q1) why there is a need of Knowledge Management? Comment on KM practices. Q2) Explain knowledge management and six Sigma interface. Explain the concept of customer focus in six sigma. Q3) Mergers and Acquisitions is a need of Future business growth. Do you agree? Explain with suitable examples. Q4) Discuss IT enabled services make business process effective and efficient why e - learning is gaining rapid importance. Q5) Describe Total Quality Management. What are the qualities of manufacturing organizations to achieve world class status? Q6) Discuss: Corporate governance covers business ethics while Corporate Social Responsibility is giving back to community. Q7) Write short notes on Any Two: a) b) c) Lean manufacturing practices. Theory of constraints. Sarbanes - Oxley Act of 2002

zzzz


P848


[3775] - 25 M.B.A. (Sem. - II)205: MATERIALS & LOGISTICS MANAGEMENT (2005 Pattern)Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks. [Max. Marks :70

Q1) Explain how the scope of materials management has widened with its increasing importance. Q2) Explain various costs associated with inventory and their significance. Q3) Describe the process of carrying out FSN and VED analysis in an organization. Q4) Describe the inputs and outputs of Material Requirement planning system. Q5) Explain the responsibilities of purchase Department in manufacturing Organizations. Q6) Discuss the role of codification and value analysis in efficient materials management. Q7) Explain the concept and objectives of supply chain Management. State its relationship with Materials Management. Q8) Write notes of any two of the followings. a) b) c) EOQ with discounts. Mechanized and automated material handling equipments. Procedure for importing materials.

zzzz



P849MANAGEMENT CONTROL SYSTEM (2005 Pattern)Time : 3 Hours] Instructions to the candidates: 1) All questions carry equal marks. 2) Attempt any five questions. [Max. Marks :70

[3775] - 32 M.B.A. (Sem. - III)

Q1) Management Control is the process by which manager influence other members of the organization to implement the organizations strategies Explain. Q2) Explain various responsibility centres in detail. Q3) Balance score card started as a performance Measurement system but has ended up as a full pledged management control systems Explain with suitable examples. Q4) What are the differences in nature of control in service industry and manufacturing industry? Explain the management control system applied to Insurance companies. Q5) How Audil-function is a control tool? distinguish between cost Audit & financial Audit. Q6) Write a short note on (any three) i) ii) iii) iv) Strategic planning. Goal Congruence. Interval Audit. Performance evaluation.

P.T.O.

Q7) M/s. Maithilee Ltd. has two divisions A and B A sales 2/3 (two third) of its product to division B and rest in open market. cost and revenue of this division and that of company for year 2009 is given as under. Particulars Sales (outside only) Cost of manufacturing Profit ADivision (Rs.) 8,000 12,000 BDivision (Rs.) 24,000 10,000 Total (Rs.) 32,000 22,000 10,000

There is no opening and closing stock. you are required to find out profit of each division and that of company under following options of transfer pricing. a) b) At cost. At cost plus margin of 25%.

zzzz

[3775]-32

-2-



P1219(408 B) STRATEGIC FINANCIAL MANAGEMENT (2005 Pattern)Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Attempt any five questions from Section - I. Each question from Section - I carries 11 marks. 2) Attempt any one question from Section - II and it carries 15 marks. 3) Answers to both the Sections are to be written on same answer sheet.

[3775] - 65 M.B.A. (Sem. - IV)

SECTION - I Q1) What is corporate restructuring? What are the symptoms of corporate restructuring? How such plan is drawn? [11] Q2) What is the concept of EVA? What are the ideas or ways for rewarding the shareholders? [11] Q3) What is ethical dilemma a finance manager faces? Explain the ethical economic combinations? [11] Q4) Explain the importance of VRs in strategic wage Management. With reference to Finance. [11] Q5) What are the strategic pricing at different stages of a Products Life - cycle?[11] Q6) Explain how NINE REFERENCES have a role to play for strategic Financial Management. [11] SECTION - II Q7) Top class products Ltd. has several product lines with a sales manager in change of each product line and he is paid a bonus based on the net income generated by his product line. In analyzing the performance of one product line, the general sales manager noted that the sales decline from Rs. 8 Lakhs to Rs. 6 Lakhs for the current year. However, the product line manager received a larger bonus than last year because net income increased from Rs. 90,000 last year to Rs.1,20,000 for the current year. P.T.O.

The general sales manager wonders how the product line manager is entitled to a bonus with a decline in sales. He also wants to know how net income increased, when sales declined. What do you think of the present method of paying the bonus? Can you suggest some other method? The data given in support for the bonus payment are : Year 1 Units sold at Rs. 20 40,000 Standard variable cost of the product per unit (Rs.) 8 Fixed factory overheads cost (Rs.) 2,00,000 Selling and distributed expenses (assumed to be fixed) (Rs.) 1,40,000 Standard fixed factory overheads per unit (Rs.) 5 Units produced 30,000 Units - opening finished goods inventory Year 2 30,000 8 2,00,000 1,40,000 5 50,000 10,000 [15]

All factory overheads variances are written off to cost of good sold.

Q8) Small Company is being acquired by large company on a share exchange basis. Their selected data are as follows : Large Profit after tax (Rs. Lakh) Number of Shares (Lakh) Earnings per share (Rs.) Price Earning Ratio 56 10 5.6 12.5 Small 21 8.4 2.5 7.5

Determine : a) Per merger, market value per share and b) The maximum exchange ratio. Large company should offer without dilution of (1) EPS. [15]

zzzz

[3775] - 65

-2-

Total No. of Questions :7]

P866

(101) ORGANISATIONAL BEHAVIOUR & PPM (2005 Pattern) (Back log)Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Q1 is compulsory. 2) Solve any 3 out of the remaining figures to the right indicate full marks.

[3775] - 11 M.B.A. (Sem. - I)


Q1) a) b)

Define decision making. Explain the steps in decision making. [15] Define motivation. Distinguish between primary motives & secondary motives. [10]

Q2) What is the meaning of the term personality? How is the personality developed? [15] Q3) What is controlling? Elaborate the techniques of controlling. [15]

Q4) Explain the term OB, what are the fundamental concepts involved in OB.[15] Q5) Elaborate the nature & purpose of planning in detail. [15]

Q6) What is conflict management? What are the strategies for encouraging conflict? [15] Q7) Write short notes on Any Three: a) Functions of management. b) Importance of leadership. c) Co-ordination. d) Formation of teams. e) Job satisfaction. [15]

kbkb


P867

[3775] - 34 M.B.A. (Sem. - III) (303B) (2005 Pattern)


ADVANCED FINANCIAL MANAGEMENT

Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Q. No. 1 is compulsory. 2) Answer any two questions from Section I and any two questions from Section II. 3) Use of simple calculator is allowed.

Q1) Discuss the factors affecting dividend policy of an organisation? SECTION - I Q2) Discuss the importance of liquidity and solvency ratios. Q3) Write short notes on (Any Three) : a) b) c) d) e) Commercial Paper. Internal Rate of Return. Fund Flow Statement. Modiglliani and Miler Approach. Types of dividend.

[10]

[15] [15]

Q4) What are the different methods of evaluating capital expenditure proposals?[15] Q5) How Fund Flow Statements and Cash budget help the Organisation. SECTION - II Q6) Complete the following financial statements on the basis of ratios given below [15]P.T.O.

[15]

Profit and Loss Account for the year ended 31st March 2007 Particulars Cost of Goods Sold Operating Expenses Gross Profit Total Debenture Interest Income Tax Net Profit Total Amt. (Rs.) 6,00,000 ---------------------------10,000 ---------------------------Amt. (Rs.) --------------------------60,000 ---------Particulars Sales Amt. (Rs.) 20,00,000

Total Gross Profit Total

----------------------------

Balance-Sheet as at 31st March, 2007 Liabilities Share Capital Reserves & Surplus 10% Debentures Sundry Creditors TOTAL Assets Fixed Assets Cash Stock Debtors TOTAL Amt. (Rs.) -------------------------35,000 ---------

Additional Information a) Net Profit to Sales 5%. b) Current Ratio 1.5. c) Return on Net Worth 20%. d) Inventory Turnover 15 times (Based on cost of goods sold). e) Share capital to Reserves 4 : 1. f) Rate of Income Tax 50%. Q7) Grow More Ltd. Is presently operating at 60% level producing 36,000 units Per annum. In view of favorable market conditions it has been decided. That from 1st January, 2010 the company operate at 90% capacity. The following information is available. Existing cost price structure per unit is given below. [15] [3775]-34 2

Particulars Raw Material Wages Overheads (Variable) Overheads (Fixed) Profits

Amt. (Rs.) 4 2 2 1 1

It is expected that the cost of raw material, wage rate, overheads and sales per unit will remain unchanged in 2010. Raw materials remain is stores for 2 months before these are issued to production. Theses units remain in production process for 1 month. Finished goods remain in go down for 2 months Credit allowed to debtors is 2 months and credit allowed by creditors is 1 month. Lag in wages and overheads payment is 1 month. It may be assumed that wages and overheads accrue evenly throughout the production cycle. You are required to calculate the working capital requirement. Q8) A company requires and initial investment of Rs. 40,000. The estimated cash inflows are as follows. [15] Year Amt. (Rs.) 1 7,000 2 14,000 3 18,000 4 20,000 5 25,000 Using 10% as the cost of capital (rate of discount) determine the following a) b) c) Payback Period. Net Present Vale. Profitability Index.

[3775]-34

3

Q9) From the below given information prepare Fund Flow Statement. Balance-Sheets of Surya Sales Ltd.Particulars Equity Capital 9% Pref. Capital Debentures Reserves R.D.D. Current Liabilities TOTAL 2006(Rs.) 2007(Rs.) 30,000 35,000 20,000 10,000 10,000 20,000 11,000 1,000 7,000 79,000 27,000 1,500 14,500 1,08,000

[15]

Particulars 2006(Rs.) 2007(Rs.) Fixed Assets 51,000 62,000 Investments 3,000 8,000 Current Assets 24,000 37,500 Preliminary Expenses. 1,000 500

TOTAL

79,000

1,08,000

a) b) c) d)

A Machine costing Rs. 7,000 (book value Rs. 4,000) was sold for Rs. 2,500/15% dividend was paid on equity capital in addition to pref. dividend on opening balance of capital. The preference shares were redeemed at the end of the year @ 5% premium. Depreciation written off Rs. 7,000/- on fixed assets.

kbkb

[3775]-34

4


P868

[3775] - 38 M.B.A.


INTEGRATED MARKETING COMMUNICATION

(2005 Old Pattern) (Sem. - III)Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks. [Max. Marks :70

Q1) Define advertising. Discuss various objections on advertising with suitable examples. Q2) Discuss the role played by different departments in an Advertising Agency. Also enlist various services offered by an advertising agency. Q3) What is copy testing? Explain pre-testing & post-testing techniques used for copy testing. Q4) What is Advertising Budged? Elaborate various methods of appropriation for advertising budget. Q5) Define sales promotion? Explain various sales promotion schemes used by a) Mobile services providers (Airtel, Vodafone, Idea). b) Airline Industries (Kingfisher, Jet, Indigo). Q6) What is PR? What is its significance in todays era of competition. Also enlist various tools of PR used by companies. Q7) Write short notes on (Any Two) : a) Types of advertising. b) Media mix. c) Reach & frequency. d) Event Management. e) Internet as a media.

kbkb



P572

[3775] - 58 M.B.A. (404 E) LABOUR WELFARE (2005 Pattern) (Sem. - IV)[Max. Marks : 70

Time :3 Hours]

Instructions to the candidates: 1) Attempt 3 questions from Section 1 and 2 questions from Section II. 2) All questions carries equal marks.

SECTION I Q1) Define Strategic Marketing Management. Why there is a need for the same, and arrange External Analysis and Internal Ananlysis of the same. Q2) How the competition is identified? Potential competitors SWAT Analysis you will carry out? Q3) How a businessman deal with strategic uncertainity. How a environmental analysis is done for the same. Q4) Explain in details how Differentiation strategies. Strategic positioning and Strong branding is achieved. Q5) In Nature-Market, Declining market, Hostile Market and Rural Market Which marketing strategies are adopted. SECTION II Q6) By way on Relationship Marketing, How poradign is shifted from routine to modern approach to marketing? Q7) Explain in details Customer Life Cycle. How customers are attracted, retaind and grown? Q8) Write short notes on : a) b) c) Database Marketing. Data warehousing. Data mining.

####



P573

[3775] - 59 M.B.A. (407 A) MARKETING STRATEGY& RELATIONSHIP MARKETING (2005 Pattern) (Sem. - IV)[Max. Marks : 70

Time :3 Hours]

Instructions to the candidates: 1) Attempt 3 questions from Section I and 2 questions from Section - II. 2) All questions carries equal marks.

SECTION - I Q1) Define Strategic Marketing Management. Why there is a need for the same. And arrange External Analysis and Internal Analysis of the same. Q2) How the Competition is identified? Potential competitors SWAT Analysis you will carry out. Q3) How a businessman deal with Strategic uncertainity. And how a environmental analysis is done for the same. Q4) Explain in details how Differentiation strategies. Strategic positioning and Strong branding is achieved. Q5) In Mature-market, Declining market, Hostile market and Rural market which marketing strategies are adopted. SECTION - II Q6) By way of Relationship marketing, how paradigm is shifted from routine to modern approach to marketing? Q7) Explain in details Customer Life Cycle. How customers are attracted, retained and grown? Q8) Write short notes on : a) b) c) Database Marketing. Data warehousing. Data mining.

####



P574

[3775] - 60 M. B.A. (407 B) INTERNATIONAL FINANCE (2005 Pattern) (Sem. - IV)[Max. Marks : 60

Time :3 Hours] Instructions to the candidates: 1) Question No. 1 is compulsory. 2) Attempt any four questions from remaining. 3) All questions carry equal marks.

Q1) With the help of suitable diagram show Pay-off in forward contract for Long and Short positions. Q2) Explain the role played by I.M.F and World Bank in managing International Finance. Q3) What is Forex Market? Explain the role played by participants in forex market? Q4) Explain the objective and scope of FEMA-99. How it differs from FERA-73. Q5) State and explain different methods of International Trade Settlement. Q6) What is M.N.C? How it can raise capital in International Financial Market? Q7) Write short notes on : (Any three) a) b) c) d) S.D.Rs. EURO. Purchasing power parity theory. International Taxation.

####



P575

[3775] - 63 M.B.A. (2005 Pattern) (Sem. - IV)

407 - (E) STRATEGIC HUMAN RESOURCE MANAGEMENT

Time :3 Hours] Instructions to the candidates: 1) Answer any five questions. 3) All questions carry equal marks.

[Max. Marks : 70

Q1) Define strategy. Explain corporate, business and functional level strategies. Q2) Explain strategic HRM. What strategies should be adopted for stability and growth of any organisation. Q3) Elaborate, in detail on line recruitment and quality of work life. Q4) Write a detailed note on Executive compensation. Q5) Explain the process of competency mapping. Define key terms involved there in. Q6) Voluntary Retirement Scheme A boom or a curse to employees. Discuss. Q7) Write short notes on : (Any two) a) b) c) d) e) Campus placement. Work-Force Diversity. Human side of mergers and acquisition. WTO and Labour standards. Turn around strategies.

####



P576

[3775] - 66 M. B.A. - IV (2005 Pattern)

(408 C) COMPUTER SPECIALIZATION - BUSINESS APPLICATIONS

Time :3 Hours] Instructions to the candidates: 1) Questions 1 & 7 must be answered. 2) Attempt any 4 from remaining. 3) Draw neat diagrams. Neat diagrams carry marks. 4) State your assumptions clearly.

[Max. Marks : 70

Q1) a)

A Trading Company is engaged in selling electronic goods, State wide. Company proposes to computerise Marketing activities and needs following reports using computer database. i) ii) iii) Productwise sales analysis - area wise. Customer wise sales analysis - area wise. Productwise sales analysis - State level.

The company has 5 areas in the State, for the purpose of products distribution. Draw report layouts, and Explain how to prepare these reports. [15] b) State the importance of sales analysis. [5] [10]

Q2) Explain importance of material rejection analysis in a factory.

Q3) Draw a DFD to describe the process of monthly salary computation in a company. [10] Q4) Discuss how to maintain inventory of food and other consumables in a 3 Star hotel. [10]

P.T.O.

Q5) State the process of preparing P&L account report using computer database. [10] Q6) Design a layout of patients bill, to be given to the IPD patient, at the time of discharge. Give the list of files required to process the bill. [10] Q7) Write short notes : (any two) a) b) c) d) FIFO. Expense analysis. Capacity requirement planning for equipment. Employee appraisal. [10]

####

[3775]-66

-2-



P577[3775] - 67 M.B.A. CASES PRODUCTION & MATERIALS SPECIALIZATION (408 D) (2005 Pattern) (Sem. - IV)Time :3 Hours] Instructions to the candidates: 1) Answer any Two cases. 2) All questions carry equal marks. [Max. Marks : 70

Q1) Case - 1 HANSA TRACTOMOTIVE LTD. The Hansa tractomotive Limited at Delhi contracted with Kay Jee Hydraulics Ltd. Bombay for the supply of two filtering and transfer machines. The following terms and conditions were agreed upon between the representives: Price per unit = Rs. 12,500 F.O.R. Bombay Delivery = 10-12 weeks after receipt of buyers confirmed order. Payment = 60 days after despatch of material under the New Bill Marketing scheme. Accordingly, Hansa raised a purchase order and sent two copies of the same to Kay Jee which the latter acknowledged without any change. The machines were completed by Kay Jee within the stipulated delivery period and sent to Hansa but instead of shipping via Rail, Hansas designated carrier, Kay Jee despatched the consignment by Express Roadlines by truck. As per terms of contract, the hundi was raised for the invoiced amount by Kay Jee which was signed/accepted by Hansa. En-route to Delhi, the truck collided with an incoming tractor trailer and rolled over an embankment resulting in total loss of the consignment. When Malhotra, the buyer with Hansa contacted Naik, the sales manager with Kay Jee regarding the loss-in-transit, the former was told by the later, the machines were sold F.O.R. Bombay and the title passed to Hansa at that time. The responsibility of filing claim with the carrier, therefore, is certainly not ours (Kay Jees). But you did not route the consignment by the carrier designated by us argued Malhotra. Our intention was to save Hansa freight cost and provide delivery by the faster mode of transport Justified Naik. P.T.O.

And you had no approval from us stressed Malhotra. The very fact explained Naik, that you (Hansa) signed the Hundi and accepted the lorry receipt from our representative implies that you accepted the change. Signing the hundi does not mean we altered the terms of delivery. Terms of payment and terms of delivery are two separate issues pleaded Malhotra. Yes, interrupting said Naik, but they are related........ (The discussion went on each side trying to justifying their action without any ultimate result). a) How do you react to the situation cited above? b) Whose responsibility is to file claim with the carrier? c) What are the merits and demerits of the F.O.R. (place of despatch) and F.O.R. (destination) point? [35] Q2) Case - 2 DECKOR INDIA LIMITED Here is a list of our suppliers sir. said Marwha while pushing the source register infront of Mr.R.P.Singh, the newly joined purchase executive. Mr. Marwha, the purchase officer had been looking after the purchase for quite some time as the post of purchase manager had not been filled. The reasons for this were not known in the department. Singh went through the names and instructed Marwha to call the suppliers one by one so that he could talk to them. He gave Marwha a week to arrange meetings @ 3 to 4 suppliers a day. Some of these you can meet just now, sir! said Marwha. Just now! Yes, Sir! The owners/proprietors/partners of many firms are also our own employees. I have only to run around the shops and offices and get them here. Are you serious? Very much sir. Here are few examples : Out requirements of autoparts are being met by the supervisor working in our autoshop. A union leader owns workship and does the subcontract work for us. Stationery is being supplied by our head clerk. An accountant owns two four wheelers which are regularly retained by the company to collect and deliver materials from/to suppliers plants and transporters godowns. Gaskets and plastic caps are being supplied by an employee in the grinding section. A purchase assistant has put up a plating shop in the name of his brother and invariably jobs are routed to him for surface treatment. Same way a number of other [3775]-67 -2-

examples can be given. Should I call some of them now? Interrupting My God! Why sir! what happened? Things seem to be in more mess than, I imagined. Dont you know, Mr. Marwha that buying from the employees is against the basic principles of scientific purchasing? But this has been buying policy all along argued Marwha. Please leave this register here Mr. Marwha said Singh, and I shall let you know what is to be done! (Marwha leaves) Singh studied the register in details and wrote a long confidential memo to the Managing Director. a) Do you, like the purchase executive, subscribe to the views that employees should not be the suppliers of the company? b) Draft a memo to M.D. against the current policy? c) How can the existing policy be reversed without causing bitterness? [35] Q3) Case - 3 ARCTIC INDIA LIMITED Mr. Mullick, is a material manager with Arctic India Limited, a medium sized engineering firm engaged in the manufacture of domestic appliances. Over the last few years, Mr. Mullick has developed very intimate relations with his suppliers. On the day of marriage of his sister, one of his suppliers presented to him a costly gift, a VCR. The policy regarding the gifts in the policy manual of the company reads, Gifts beyond Rs 200 should not be accepted. His plea with the supplier that cant accept the gift makes the supplier snub him Is Malti only your sister. She is my sister as well. And I am giving this gift to my sister. Mr. Mullick is confused. If he does not accept the gift, the supplier will create a scene. And if he accepts, there is of course going to be the problem. a) b) c) Analyse the situation and suggest the best course of action for Mr.Mullick to follow. Is the policy on gifts properly framed? What course of action on the part of Mr.Mullick would have prevented this? [35]

####[3775]-67 -3-



P578

[3775] - 68 M.B.A. (408 E) LABOUR LAWS & OTHER LAWS (2005 Pattern)[Max. Marks : 70]

Time :3 Hours] Instructions to the candidates: 1) Question No. 1 is compulsory. 2) Attempt any three questions from the rest. 3) Figures to the right indicate max marks for that question.

Q1) a)

Explain in detail the procedure for registration under contract labour Act. [15] Enumerate the provisions for working hours for shops under shops Act. [10] [15]

b)

Q2) Describe the procedure for certification of standing orders.

Q3) What are the provisions regarding constitution of District Forum and its jurisdiction under consumer Protection Act? [15] Q4) What are the Principles of Natural Justice? Explain any three in detail. [15] Q5) Write short notes on any three : a) b) c) d) TDS. Out worker. Shop Act License. Applicability of IE (so) Act. [15]

####



P579

[3775] - 75 M.B.A. (201) MARKETING MANAGEMENT (2005 Pattern) (Sem. - II)[Max. Marks : 70

Time :3 Hours] Instructions to the candidates: 1) Question No. 1 is compulsory. 2) Attempt any FOUR out of remaining. 3) All questions carry equal marks.

Q1) Niramay Industries (P) Ltd. is engaged in the production of a range of Fruit juices. Because of stiff competition in the market, it is facing lot of problems. Design a suitable promotion mix for its revival. Q2) Discuss various factors influencing pricing decision. Q3) What is packaging? Give its purpose and types. Q4) Discuss the various types of wholesalers and the functions that they perform. Q5) Write a detailed note on Extended Ps of marketing. Q6) What are the different stages of Product Life Cycle (PLC)? Describe suitable marketing strategies for various stages of PLC. Q7) Write short notes : (any two) a) b) c) d) Online marketing. Warehousing. Retailing. Advertising.

####



P588

[3775] - 204 M.B.A. (204) MANUFACTURING & OPERATIONS MANAGEMENT (2008 Pattern) (Sem. - II)[Max. Marks : 70

Time :3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks.

Q1) State the scope of Operations Management and explain contributions made by crossby and Taguchi in the development of Production Management. Q2) Describe the characteristics of Project Production and Batch Production. Q3) a) b) Q4) a) b) Q5) a) b) Explain the strategic importance of location decisions. Discuss the principles of layout. Explain the importance of production planning and control in a manufacturing organization. Describe with example how a Project Network is crashed. Explain the importance of maintenance Management. Describe the concept of TPM.

Q6) A manufacturer of perfume has automated process of sealing the filled bottle with cap. To