Michelle Hoskin
Only Best Practice
Makes Perfect!
Author of Best Practice Makes Perfect!
“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure.
It is our light, not our darkness, that most frightens us” Timo Cruz
Day to Day Complexities
A lack of practice management guidelines, operational procedures and unique house-style
Under-resourced, inadequately skilled and poorly trained staff
Poor team management and leadership skills
Inefficient workflow and task management systems
Ineffective time and diary management
#1
#2
Establish and communicate the business values, objectives and policies
#3
#4
Right PeopleRight JobRight Time
#5
Delegate!Delegate!Delegate!
#6
Time ManagementTask Management Workflow Management
#7
The Operations Management System™ (TOMS)
#8
Under Promise Over Deliver
#9
Financial ForecastingManagement Information
#10
Constantly ask:‘How can we improve?’
Please contact me or a member of my team:
Tel: 0044 (0)1462 790894
Web: www.standardsinternational.co.uk
Twitter: http://twitter.com/SIISO22222
LinkedIn: http://uk.linkedin.com/in/standardsexpert
Email: [email protected]
Further Information?