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Memorandum
CITY OF DALLASDATE February 19, 2010
TO Honorable Mayor and Members of the City CouncilSUBJECT Environmental Impact and Public Acquisition Report
Agenda Item #52, February 24, 2010 Fill Permit 08-03
Fill Permit 08-03 involves reclamation of 1.98 acres of a total 8.92-acre tractlocated at 903 Shadyside Lane, in the floodplain of Stream 5B9, a tributary ofLower White Rock Creek. This tract would be developed as a residentialsubdivision. The current zoning for this planned development is CD 6, aconservation zone.A neighborhood meeting was held on January 19 , 2010. Nine persons attendedincluding the engineer for the fill permit applicant, six citizens, and staff. Noobjections to the proposed fill were presented, although there were concernsabout localized drainage problems.Forty five trees totaling 1,257 caliper inches will be removed as a result of the filloperations and development. The applicant has proposed mitigation consistingof planting approximately sixty 3-inch trees onsite and will mitigate an additional1,047 caliper inches off-site or through the mitigation fund.An environmental impact study is not required for this site. Since there is noimpact to wetlands or waters of the United States, a Section 404 permit is notrequired.Park and Recreation and the Sustainable Development and Constructionreviewed the application for public acquisition. Neither department objected tothe proposed fill permit.
Dallas, The City That Works: Diverse, Vibrant and Progressive.
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Environmental Impact and Public Acquisition ReportAgenda Item #52, February 24, 2010 Fill Permit 08-03February 19, 2010Page 2This application meets the engineering requirements outlined in Section 51A-5.105.(g) of the Floodplain Regulations; as such, the city council should approvethe application, or, in the alternative, may resolve to acquire the property underthe laws of eminent domain and may then deny the application.Please let me know if you need additional information.
Kelly High, DirectorTrinity Watershed ManagementC: The Honorable Mayor and Members of the City CouncilMary K. Suhm, City ManagerThomas P. Perkins, Jr., City Attorney
Deborah Watkins, City SecretaryCraig Kinton, City AuditorJudge C. Victor Lander, Administrative JudgeRyan S. Evans, First Assistant City ManagerJill A. Jordan, P.E., Assistant City ManagerA.C. Gonzalez, Assistant City ManagerForest E. Turner, Assistant City ManagerDavid Cook, Chief Financial OfficerJeanne Chipperfield, Director, Budget and Management ServicesEdward Scott, Director, Controllers OfficeHelena Stevens-Thompson, Assistant to the City Manager - Council Office
Dallas, The City That Works: Diverse, Vibrant and Progressive.
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A Report Cardis issued for
each of theseven (7)districtsitwill identifythe districtand managers
How muchis eachgrade
worth?
3%3%3%3%3%3%3%3%3%3%
40%
30%
The OverallCommunity Grade is
the monthly totalaverage of the ServiceDelivery Grade (30%),Community CodeConduct (40%) and theService RequestsCreated by Inspectors(30%)see below for
The Overall Averagethe quarters gradesbe updated as each
The District Highlights(Comments)box pro-vides an area foradditional explanation
Grading Tableisused to determinethe Service DeliverGrade
Service Delivery Gradeis based on thereduction of Service Requests (SRs)reported through 3-1-1
The goal is to reduce the number of SR
as compared to the same month
Service Requests Created by Inspectorsindicates the percentage of casescreated proactively by inspectors
The goal is to increase the percent ofproactive SRs by 10% as compared to
Community Code Conduct reflectsan audit of services requests from edistrict
The audit examines activities such customer contact, whether the caseclosed within the Service Level Agrment, and whether all activities wer
properly completed
The District Stats bodetails the total volumSRs as well as the mocommon SRs as compto the previous fiscal y
Page 2
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Community
Code AreaGrade
(1) Central A-(2) Northeast B+
(3) Southeast B+
(4) Southwest B+
(5) Northwest A
(6) North Central A-
(7) South Central B+
B+
City of Dallas
Code Accountability Report Card
January 2010(For the period of 1/01/10 through 1/31/10)
City-wide SR Volume
Improvement Rating
NORTHWESTAug 09 SR Volume: 2,817
Most Common SR for Aug 09:
High Weeds
SOUTHWESTAug 09 SR Volume: 5,272
Most Common SR for Aug 09:
High Weeds
NORTHEASTAug 09 SR Volume: 3,322
Most Common SR for Aug 09:
High Weeds
NORTH CENTRALAug 09 SR Volume: 1,404
Most Common SR for Aug 09:
High Weeds
SOUTHEAST
Aug 09 SR Volume: 7,557Most Common SR for Aug 09:
High Weeds
SOUTH CENTRALAug 09 SR Volume: 4,915
Most Common SR for Aug 09:
High Weeds
CENTRALAug 09 SR Volume: 2,209
Most Common SR for Aug 09:
High Weeds
NORTHWESTJan 10 SR Volume: 1,525
Most Common SR for Jan 10:
Loose Animals
SOUTHWESTJan 10 SR Volume: 3,212
Most Common SR for Jan 10:
Loose Animals
NORTHEASTJan 10 SR Volume: 1,897
Most Common SR for Jan 10:
Loose Animals
NORTH CENTRALJan 10 SR Volume: 1,091
Most Common SR for Jan 10:
Animal Confined
SOUTHEAST
Jan 10 SR Volume: 3,643Most Common SR for Jan 10:
Loose Animals
SOUTH CENTRALJan 10 SR Volume: 2,411
Most Common SR for Jan 10:
Loose Animals
CENTRALJan 10 SR Volume: 1,370
Most Common SR for Jan 10:
Loose Animals
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Manager: Jim McKissickAssistant Manager: Dianna Jones
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Jan 10
Actual
%
ChangeGrade
Animals both Loose and Loose/Aggressive 136 68 -50% A+
Litter 128 20 -84% A+
Graffiti 93 38 -59% A+
Signs 71 11 -85% A+
Substandard Structure 69 10 -86% A+
Animal Confined 55 56 2% D-
Bulky Trash 48 16 -67% A+
Parking Unapproved Surface 40 5 -88% A+
Animal Cruelty 42 22 -48% A+
Animal Sick/Injured 38 37 -3% D+
Grade
Service Delivery IndicatorsJan 09
Actual
FY 10
Target
Jan 10
ActualGrade
Percentage of service requests created by
inspectors in the field 37% 47% 54% A+
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
Service Requests Created by Inspectors (30% of overall)
The Audit of Central has shown the following:* 96% of sampled requests contained detailed notes* 79% of sampled requests had all activities properly completed* 58% of sampled requests had details to prove customer contact was made* 71% of sampled requests had all photos and documents attached* 100% of sampled requests were closed within their Service Level Agreement
Service Request Audit - 99 SRs @ 5% Margin of error
Jan '10 Central SR VolumeImprovement Rating
2nd Qtr FY 09 - 10
City of Dallas
Code Accountability Report Card
January 2010
A-
The Central Community Code District scored fairly well across the trend analysis section of the report card. Only Animal Cruelty and Animal
Sick/Injured service requests trended negatively. Continued efforts will be put in place to work with Animal Services to combat animal related
complaints.
The level of proactive work performed by Code Compliance Staff came in well above target with 54% of Service Request received created by
staff in the field rather than the public. The target was 47%.
The Quality of Service performed by Code Compliance Staff scored well in comparison to the month of December. Continued emphasis will be
placed on staff to provide detailed notes indicating customer contact was made.
District Highlights (Comments)
B-
(For the period of 1/01/10 through 1/31/10)
Community Code:(1) Central
A-
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
Central Stats(Volume numbers include 311 andinspector created Service
Requests)
FY2009-2010
Total Volume: 1,370
Most Common SR: Animals
Loose/Aggressive
FY2008-2009
Total Volume: 1,328
Most Common SR: Animals
Loose/Aggressive
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Manager: Robert CurryAssistant Manager: Connie Reese (For the period of 1/01/10 through 1/31/10)
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Jan 10
Actual
%
ChangeGrade
Animal Loose/Aggressive 257 172 -33% A+Animal Confined 130 114 -12% C+
Substandard Structure 104 33 -68% A+
Bulky Trash 86 51 -41% A+Litter 73 41 -44% A+
Animal Sick/Injured 58 63 9% F
Animal Cruelty 50 43 -14% B-Animal Noisy 46 25 -46% A+
Signs 44 26 -41% A+
Junk Motor Vehicles 34 17 -50% A+
Grade
Service Delivery IndicatorsJan 09
Actual
FY 10
Target
Jan 10
ActualGrade
Percentage of service requests created by
inspectors in the field 31% 41% 42% A+
Service Requests Created by Inspectors (30% of overall)
The Audit of Northeast has shown the following:* 98% of sampled requests contained detailed notes
* 90% of sampled requests had all activities properly completed
* 63% of sampled requests had details to prove customer contact was made* 73% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
The Northeast District continues to improve in the trend anaylsis portion of the report card. Efforts to combat animal related service
requests will continue to be as a driving focus for both the Northeast and Animal Services. More sweeps and education will be
emphasised as we approach warmer Spring months.
The level of proactive work performed by Code Compliance Staff came in at target 42% of Service Request received created by staff in the
field rather than the public. The target was 41%.
The Quality of Service performed by Code Compliance Staff scored well overall, but there is room for improvement in the areas of proving
customer contact was initiated. Code Compliance Management will work closely with their staff to ensure that staff working these cases
take the proper time to fully document when customer contact is made by request.
District Highlights (Comments)
B
Community Code Conduct (40% of overall)
Service Request Audit - 112 SRs @ 5% Margin of error
City of Dallas
Code Accountability Report Card
January 2010
A-
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code:(2) Northeast
Jan '10 Northeast SR VolumeImprovement Rating
2nd Qtr FY 09 - 10
B+
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
Northeast Stats(Volume numbers include 311 andinspector created Service
Requests)
FY2009-2010
Total Volume: 1,897
Most Common SR: Loose
Animals
FY2008-2009
Total Volume: 2,054
Most Common SR: Loose
Animals
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Manager: Phyllis GoodeAssistant Manager: Michael Bryan
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Jan 10
Actual
%
ChangeGrade
Animals both Loose and Loose/Aggressive 549 427 -22% A-Animal Confined 1163 187 -84% A+
Parking on Unapproved Surfaces 159 28 -82% A+
Bulky Trash 129 32 -75% A+Animal Sick/Injured 118 95 -19% B+
Litter 101 48 -52% A+
Substandard Structure 86 67 -22% A-Junk Motor Vehicle 41 8 -80% A+
Open and Vacant Structure 34 20 -41% A+
High Weeds 18 11 -39% A+
Grade
Service Delivery IndicatorsJan 09
Actual
FY 10
Target
Jan 10
ActualGrade
Percentage of service requests created by
inspectors in the field 42% 52% 55% A+
Service Requests Created by Inspectors (30% of overall)
Service Request Audit - 108 SRs @ 5% Margin of error
B-
The Audit of Southeast has shown the following:* 96% of sampled requests contained detailed notes
* 56% of sampled requests had all activities properly completed
* 45% of sampled requests had details to prove customer contact was made* 73% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
(For the period of 1/01/10 through 1/31/10)
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
B+
City of Dallas
Code Accountability Report Card
January 2010
B+
The level of proactive work performed by Code Compliance Staff came in above target with 55% of Service Requests received created by
staff in the field rather than the public. The target was 52%. Staff will perform more sweeps to address Code concerns before they're
reported by the public.
The Quality of Service performed by Code Compliance Staff scored well overall, but there is room for improvement in the areas of proving
customer contact was initiated. Code Compliance Management will work closely with their staff to ensure that staff working these cases
take the proper time to fully document when customer contact is made by request.
The Southeast Community Code District trended positively in January. All areas of the trend anaylsis scored high except Animal Confined
related service request. There will be continued efforts to address Animal Confined cases.
District Highlights (Comments)
Community Code:(3) Southeast
Jan '10 Southeast SR VolumeImprovement Rating
2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C
-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
Southeast Stats(Volume numbers include 311 andinspector created Service
Requests)
FY2009-2010
Total Volume: 3,643
Most Common SR: Loose
Animals
FY2008-2009
Total Volume: 4,181
Most Common SR: Loose
Animals
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Manager: Paul RamonAssistant Manager: Charles Trammel
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Jan 10
Actual
%
ChangeGrade
Animals both Loose and Loose/Aggressive 512 335 -35% A+Animal Confined 166 113 -32% A+
Parking on Unapproved Surfaces 137 33 -76% A+
Animal Sick/Injured 105 85 -19% B+Litter 99 54 -45% A+
Junk Motor Vehicle 55 23 -58% A+
Substandard Structure 55 40 -27% A+Signs 40 35 -13% C+
Illegal Outside Storage 38 7 -82% A+
Obstruction/Sidewalk/Alley 16 14 -13% C+
Grade
Service Delivery IndicatorsJan 09
Actual
FY 10
Target
Jan 10
ActualGrade
Percentage of service requests created by
inspectors in the field 46% 56% 56% A+
The level of proactive work performed by the Code Compliance Staff came in right at target with 56% of Service Request received created
by staff in the field rather than the public. The target was 56%.
The Quality of Service performed by Code Compliance Staff scored well overall, but there is room for improvement in the areas of proving
customer contact. Code Compliance Management will work closely with their staff to ensure that staff working these cases take the proper
time to fully document when customer contact is made by request.
Community Code Conduct (40% of overall)
Service Requests Created by Inspectors (30% of overall)
Service Request Audit - 69 SRs @ 5% Margin of error
District Highlights (Comments)
The Audit of Southwest has shown the following:* 95% of sampled requests contained detailed notes
* 70% of sampled requests had all activities properly completed
* 48% of sampled requests had details to prove customer contact was made* 50% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
B+
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
The Southwest Community Code District trended positively in January in all of the top 10 Service Request categories. Staff will continue to
work towards maintaining these high scores by proactively addressing issues before they become public concerns.
City of Dallas
Code Accountability Report Card
January 2010
B-
B+
(For the period of 1/01/10 through 1/31/10)
Community Code:(4) Southwest
Jan '09 Southwest SR VolumeImprovement Rating
2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C
-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
Southwest Stats(Volume numbers include 311 andinspector created Service
Requests)
FY2009-2010
Total Volume: 3,212
Most Common SR: Loose
Animals
FY2008-2009
Total Volume: 3,687
Most Common SR: Loose
Animals
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Manager: Kathy Hernandez
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Jan 10
Actual
%
ChangeGrade
Animals both Loose and Loose/Aggressive 163 126 -23% ABulky Trash 69 22 -68% A+
Animal Confined 65 80 23% F
Substandard Structure 59 18 -69% A+Litter 55 18 -67% A+
Animal Sick/Injured 49 37 -24% A
Graffiti 24 7 -71% A+Junk Motor Vehicle 23 8 -65% A+
Signs 22 12 -45% A+
Obstruction/Sidewalk/Alley 16 10 -38% A+
Grade
Service Delivery IndicatorsJan 09
Actual
FY 10
Target
Jan 10
ActualGrade
Percentage of service requests created by
inspectors in the field 39% 49% 58% A+
District Highlights (Comments)
City of Dallas
Code Accountability Report Card
January 2010
(For the period of 1/01/10 through 1/31/10)
A
The Northwest Community Code District scored well across the board on their trend analysis. In response to failing grades received for
Bulky Trash violations in December, staff distributed bulky trash educational brochures and schedules to target neighborhoods in order to
minimize confusion about their scheduled Bulky Trash Week turning the grade to an A+ this month. The Animal Confined service request
scored negatively and the district manager will be work closely with Animal Services to trend upward.
The level of proactive work performed by Code Compliance Staff came in well above target with 58% of Service Request received created
by staff in the field rather than the public. The target was 49%.
The Quality of Service performed by Code Compliance Staff scored very well overall. More efforts to have Officers indicate customer
contact will be encouraged through the district management.
The Audit of Northwest has shown the following:* 100% of sampled requests contained detailed notes
* 73% of sampled requests had all activities properly completed
* 69% of sampled requests had details to prove customer contact was made* 58% of sampled requests had all photos and documents attached
* 98% of sampled requests were closed within their Service Level Agreement
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
Service Requests Created by Inspectors (30% of overall)
Service Request Audit - 70 SRs @ 5% Margin of error
B-
Community Code:(5) Northwest
Jan '09 Northwest SR VolumeImprovement Rating
A
2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C
-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
Northwest Stats(Volume numbers include 311 andinspector created Service
Requests)
FY2009-2010
Total Volume: 1,525
Most Common SR: Loose
Animals
FY2008-2009
Total Volume: 1,459
Most Common SR: Loose
Animals
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Manager: Macklin Wright
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Jan 10
Actual
%
ChangeGrade
Animals both Loose and Loose/Aggressive 70 38 -46% A+Signs 54 30 -44% A+
Bulky Trash 55 28 -49% A+
Animal Confined 52 54 4% FSubstandard Structure 21 12 -43% A+
Obstruction Alley/Sidewalk/Street 20 16 -20% B+
Litter 24 21 -13% C+Animal Cruelty 28 22 -21% A-
Animal Sick/Injured 27 21 -22% A-
Junk Motor Vehicle 18 3 -83% A+
Grade
Service Delivery IndicatorsJan 09
Actual
FY 10
Target
Jan 10
ActualGrade
Percentage of service requests created by
inspectors in the field 27% 37% 51% A+
The Audit of North Central has shown the following:* 100% of sampled requests contained detailed notes
* 65% of sampled requests had all activities properly completed
* 69% of sampled requests had details to prove customer contact was made* 54% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
(For the period of 1/01/10 through 1/31/10)
Service Requests Created by Inspectors (30% of overall)
Community Code Conduct (40% of overall)
Service Request Audit - 51 SRs @ 5% Margin of error
C+
The North Central Community Code District scored very well in the trend analysis portion of the report card for the month of January.
There will be continued efforts to address Animal Confined cases by North Central and Animal Services.
The level of proactive work performed by Code Compliance Staff came in well above target with 51% of the Service Request received
being created by the staff in the field rather than the public. The target was 37%.
The Quality of Service performed by Code Compliance Staff showed room for improvement in the areas of proving customer contact and
attaching pertinent documents and photos. Code Compliance Management will work closely with their staff to ensure that staff working
these cases will take the proper time to fully document when a customer contact is made by request. The name of the inspectors
associated with these cases will be forwarded to their respective managers to ensure they correct issues identified by the audit.
City of Dallas
Code Accountability Report Card
January 2010
A-
District Highlights (Comments)
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code:(6) North Central
Jan '09 North Central SR VolumeImprovement Rating
2nd Qtr FY 09 - 10
A-
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
North Central
Stats(Volume numbers include 311 and
inspector created Service
Requests)
FY2009-2010
Total Volume: 1,091
Most Common SR: Animals
Confined
FY2008-2009
Total Volume: 838
Most Common SR: Loose
Animals
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Manager: Steve WilliamsAssistant Manager: Odie Hayes
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Jan 10
Actual
%
ChangeGrade
Animals both Loose and Loose/Aggressive 419 304 -27% A+Animal Confined 143 133 -7% C-
Animal Sick/Injured 108 86 -20% A-
Substandard Structure 85 22 -74% A+Parking Unapproved Surface 83 17 -80% A+
Litter 81 43 -47% A+
Signs 48 36 -25% AJunk Motor Vehicle 41 9 -78% A+
Illegal Dumping 36 25 -31% A+
Illegal Outside Storage 20 7 -65% A+
Grade
Service Delivery IndicatorsJan 09
Actual
FY 10
Target
Jan 10
ActualGrade
Percentage of service requests created by
inspectors in the field 39% 49% 53% A+
District Highlights (Comments)
City of Dallas
Code Accountability Report Card
January 2010
(For the period of 1/01/10 through 1/31/10)
A-
The South Central Community Code District continued to trend positively in the month of January. Staff will continue to work with Dallas
Animal Services to address the slight negative trends showing for Animal Confined. Work will continue towards maintaining their scores by
proactively addressing issues before they become public concerns.
The level of proactive work performed by Code Compliance Staff came in above target with 53% of Service Request received created by
staff in the field rather than the public. The target was 49%.
The Quality of Service performed by Code Compliance Staff showed room for improvement in the areas of proving customer contact and
attaching pertinent documents and photos. Code Compliance Management will work closely with their staff to ensure that staff working
theses cases take the proper time to fully document when a customer contact is made by request
The Audit of South Central has shown the following:* 93% of sampled requests contained detailed notes
* 80% of sampled requests had all activities properly completed
* 53% of sampled requests had details to prove customer contact was made* 69% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
Service Requests Created by Inspectors (30% of overall)
Service Request Audit - 102 SRs @ 5% Margin of error
B-
Community Code:(7) South Central
Jan '09 South Central SR VolumeImprovement Rating
B+
2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C
-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
South Central
Stats(Volume numbers include 311 and
inspector created Service
Requests)
FY2009-2010
Total Volume: 2,411
Most Common SR: Loose
Animals
FY2008-2009
Total Volume: 2,573
Most Common SR: Loose
Animals