1
ZTE MF620
HSDPA USB Modem
User Guide
2
Copyright © 2007 by ZTE Corporation
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or
by any means, electronic or mechanical, including photocopying and microfilm, without the prior
written permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make modifications on
print errors or update specifications without prior notice.
Version No.: Release: 1.0
Edition Time: Aug, 2007
Manual No:
3
Content
1 USB Modem Introduction ...........................................................................................................4
1.1 Introduction .........................................................................................................................4
1.2 Safety Warning and Notice .................................................................................................4
1.3 Applicability Scope..............................................................................................................5
1.4 System Requirements.........................................................................................................5
1.5 Functions.............................................................................................................................5
1.6 Specification........................................................................................................................5
2 Installation....................................................................................................................................7
2.1 Unpacking ...........................................................................................................................7
2.2 Appearance and Parts ........................................................................................................7
2.3 Hardware Installation ..........................................................................................................7
2.4 Software Installation............................................................................................................8
2.4.1 For Windows XP System..........................................................................................8
2.4.2 For Windows 2000 System.....................................................................................11
2.4.3 For Vista System ....................................................................................................12
2.5 Running Application Software...........................................................................................13
2.6 Pull out Modem Safely ......................................................................................................13
2.7 Software Uninstallation .....................................................................................................13
3 Functions & Operation..............................................................................................................15
3.1 Interface Introduction ........................................................................................................15
3.1.1 Main Interface .........................................................................................................15
3.1.2 Description of Minimize Icons.................................................................................16
3.2 Connecting Internet...........................................................................................................17
3.3 SMS...................................................................................................................................19
3.3.1 Read SMS...............................................................................................................19
3.3.2 Create New Message .............................................................................................20
3.3.3 The SMS Box Operating Guide..............................................................................21
3.4 Phonebook ........................................................................................................................22
3.5 Settings .............................................................................................................................23
3.5.1 Security Settings.....................................................................................................23
3.5.2 Network Settings.....................................................................................................24
3.5.3 Config File...............................................................................................................26
3.5.4 Messages Settings .................................................................................................27
3.5.5 Alert Settings ..........................................................................................................28
3.5.6 Factory Settings......................................................................................................28
3.6 Help ...................................................................................................................................28
4 FAQ & Answers .........................................................................................................................29
5 Declaration of RoHS Compliance............................................................................................31
4
1 USB Modem Introduction
1.1 Introduction
Thank you for choosing the MF620 HSDPA USB Modem.
To guarantee the mobile phone always in its best condition, please read this manual
carefully and keep it for future use.
The pictures, symbols and contents in this manual are just for your reference. They might
not be completely identical with your phone. Please subject to the real object. ZTE operates a
policy of continuous development and reserves the right to update and modify the technical
specifications in this document at any time without prior notice.
MF620 HSDPA USB Modem is a type of multi-mode, 3G modem, applicable to
GSM/GPRS/EDGE/WCDMA/HSDPA network. With USB interface to connect to notebook
PC, it integrates some functions of modem and mobile phone, and combines mobile
communication with the Internet perfectly. Via GSM/GPRS/EDGE/WCDMA/HSDPA mobile
network, it carries out data service and SMS service, helping you break away from limitation of
time and zone, and communicate wirelessly anytime and anywhere.
1.2 Safety Warning and Notice
To the owner
� Some electronic devices are susceptible to electromagnetic interference sent by modem if
inadequately shielded, such as electronic system of vehicles. Please consult the
manufacturer of the device before using modem if necessary.
� Operating of notebook PC and modem may interfere with medical devices like hearing aids
and pacemakers. Please always keep modem more than 20 centimeters away from such
medical devices when they are in use. Power off modem if necessary. Consult a physician
or the manufacturer of the medical device before using modem.
� Be aware of the usage limitation when using a modem at places such as oil warehouses or
chemical factories, where there are explosive gases or explosive products being processed.
Do not use modem if necessary.
� Store modem out of the reach of small children. Modem may cause injury if used as a toy.
Modem
� Please use original accessories or accessories that are authorized by the manufacturer.
Using any unauthorized accessories may affect your modem's performance, and violate
related national regulations about telecom terminals.
� Avoid using modem near metallic structure device or establishment that can emit
electromagnet wave. Otherwise it may influence receiving of signals.
� The modem is non-waterproof, please keep it dry and store in shady and cool place.
5
� Don't use modem immediately after sudden temperature change. In such case, there will
be dew inside and outside the modem, so don't use it until it becomes dry.
� Take the modem carefully. Don't drop, bend, knock or harshly treat it to avoid destructive
damage.
� No dismantling by non-professional and only qualified maintainer can undertake repair
work.
In Aircraft
� Please power off modem before the airplane takes off. In order to protect airplane's
communication system from interference, it is never allowed to use modem when it is in
flight. Using it before the plane taking off should get aircrew's permission according to safety
regulations.
1.3 Applicability Scope
MF620 HSDPA USB Modem supports main prevailing types of laptops or portable computer,
such as HP, IBM, Toshiba, Lenovo, Dell, Founder, etc.
1.4 System Requirements
Operating System:Windows 2000 / XP / Vista
Configuration (Recommended):
CPU 500MHz Pentium or above
Hard Disk 20G or above
RAM 128M or above
The performance of the modem may be influenced if configuration under recommendation
required.
1.5 Functions
Functions: SMS service, Data service, Applications management, Data concurrent, etc.
1.6 Specification
Networks Sys. HSDPA/WCDMA/GSM/GPRS/EDGE
HSDPA/UMTS 2100MHz: Up-link 1920~1980 MHz, Down-link 2110~2170 MHz (WCDMA)
GSM/GPRS/EDGE 900MHz: Up-link 880~915MHz, Down-link 925~960 MHz (GSM900)
Frequency Band
GSM/GPRS/EDGE 1800MHz: Up-link 1710~1785 MHz, Down-link 1805~1880 MHz (GSM1800)
6
GSM/GPRS/EDGE 1900MHz:Up-link 1850~1910 MHz, Down-link 1930~1990 MHz (GSM1900)
Dimension 49mmx86mmx12mm
Weight 80g
Data Rate In HSDPA Mode,max download speed 3.6Mbps; In WCDMA Mode, max speed 384 Kbps; In EDGE mode,max speed 236.8Kbps
Working Voltage 3.3V(Notebook PC power supply)
Current Loss Stand by:80mA Max:850mA
Max. Transmission Power
WCDMA Mode:200mW, GSM/GPRS Mode:2W
Battery Li-ion battery, 780mAh
7
2 Installation
2.1 Unpacking
Check the following articles in the package: Modem, USB Cable, and Warranty Card.
2.2 Appearance and Parts
1. SIM/USIM Card Slot 2. USB Cable
2.3 Hardware Installation
1. Insert the SIM/USIM Card into the Modem:
Before using the modem, please be sure that SIM/USIM card can support data and GPRS
services, etc. Please contact with network provider to acquire more information.
As showed in picture below, insert the SIM/USIM card with the metal contact area facing
downwards into the SIM/USIM card modem slot properly.
2. Insert the Battery into Modem:
The attached Li-ion battery along with the phone can be used after unpacking. For the first
three times, please use up the power and charge it fully for a new battery to perform well.
Remove: (1) Press the back cover release button and push the back-cover of the modem
down to release and remove it off the modem. (2) Put finger on the bottom finger grip, and then
lift up the battery from the finger grip to remove the battery.
8
Installation: (1) Replace the battery into the battery slot, to be noted that the upper end of the
battery firstly inserted. (2) Put the back-cover of the modem flatly upon the body of phone. Direct
the back cover towards the locking catches on the both sides of the modem and push the
back-cover of the modem upward to lock the cover into its place.
3. Connect Modem with Notebook PC:
Connect Modem with Notebook PC by modem cable.
2.4 Software Installation
The system will automatically detect and recognize the new hardware and display the new
icon appears on the system taskbar, indicating that the computer and the USB Modem have
been connected properly. After a few seconds, there will show the following installation interface
if the notebook PC supports automatic installation.
Note: If your notebook PC and operating system does not support automatic installation,
you can also install in manual way following the steps stated hereinafter.
2.4.1 For Windows XP System
If notebook PC can launch installation automatically, the following installation interface will
show how to start installation for Windows XP system.
Click "Next" to go to the welcome page popped next.
9
Strongly recommend you to exit the "Windows" programs, and click "Next".
Read the agreement carefully. If you agree, choose "I agree to the terms of this license
agreement", and then click "Next".
Select the folder where you would like to install the modem, you can select a different path
by clicking "Change", then click "Next".
10
Please verify your modem cable is plug out, and left click "Next" to install.
Confirm the installation information, and left click "Next" to start installation.
Installation is in progress, after a while, there will be a tip as follows:
11
Left click "Finish" and finish installation.
After the installation, select "Start" menu→"Programs" and there will be a " MF620
HSDPA USB Modem " program group listed in, which includes " MF620 HSDPA USB Modem
","MF620 HSDPA USB Modem User Guide" and "Uninstall", and a shortcut icon on the desktop
is also created .
2.4.2 For Windows 2000 System
For Windows 2000 system, if notebook PC doesn't launch installation automatically, you
can run the installation program in path of My Computer > ZTEMODEM.
Right click virtual drive "ZTEMODEM" and select "Open" or left click "ZTEMODEM" to view
the list of files.
Double click "AutoRun.exe" to run installation, pop-up the window below.
The steps of installation afterwards will be the same as Windows XP system, please refer to
the descriptions hereinbefore.
Note: If you have problems with installation after the upper operation, please contact the
service provider for help.
12
2.4.3 For Vista System
For Microsoft Vista system, to avoid abnormal installation it is suggested to turn off UAC
before installation following the path of Start> Control Panel> User Accounts> "Turn User
Account Control On or Off, as shown in the pictures below.
Restart your computer when you finish settings and connect the modem again. The pop-up
window will show "Run AutoRun.exe" icon on the display.
13
Click "Run AutoRun.exe" to start installation.
The steps of installation afterwards will be the same as Windows XP system, please refer
to the descriptions hereinbefore.
2.5 Running Application Software
After the modem is installed and connected normally, your notebook PC will launch the
application software automatically. After modem initializing, main interface appears. When the
standby icon appears, the modem can work in normal way.
If your notebook PC can not launch the application software automatically, click the Start →
Programs→ MF620 HSDPA USB Modem → MF620 HSDPA USB Modem menu on the
notebook PC to run the application software. Or double click the shortcut icon on the
desktop, to run the application software.
2.6 Pull out Modem Safely
Please close the application software at first, and then pull out the modem USB cable finally.
2.7 Software Uninstallation
Close the application program before the software uninstalling.
14
Left click Start→ Programs→ MF620 HSDPA USB Modem → Uninstall menu on the
notebook PC.
Click "Yes" according to the indication, then the system begins to uninstall programs.
Left click "Finish" and complete the application software uninstalling.
15
3 Functions & Operation
3.1 Interface Introduction
3.1.1 Main Interface
The diagrammatic drawing for the main interface of USB modem application software is as
follows:
The interface forms into three parts, related functions can be executed by operating in
corresponding area.
1. Functional Button Area
There will be various functional button icons shown in this area. Select different function
button and it will carry out corresponding operation.
Homepage.
Internet: Connect to the Internet.
SMS: Send SMS or read SMS Inbox.
Phonebook: Save and view different information of the contact list.
Settings: Set normal relative information for the modem.
Help: System information for Help.
2. System Information Area
16
Show the system status and different kinds of tip.
Shows network signal intensity, 5 stages from none to strong .
There are new SMS at present.
It shows the current status of Internet connection. Red means Internet disconnected,
while green means that it has already connected.
Letter "P" means supporting packet-switch (P) service, while letter "C" means
supporting circuit switch (C) service.
SIM/USIM card is roaming.
Indicates insert status of the modem, "Green" it has been connected to the computer,
orange indicates offline and red indicates disconnected.
Indicates insert status of the SIM/USIM card to the mode. Green indicates the card has
been inserted, and red indicates not been inserted.
Battery level.
Indicates the current network service type, i.e. UMTS or GSM in service.
Name of the current service provider.
: View related information for your operation, such as user name, start
time, disconnect time, duration, data received and data sent.
3. User Area
Show the interactive computer information under various conditions.
3.1.2 Description of Minimize Icons
When click on the minimize button, the software will minimize as an icon on the window
taskbar, without influencing data download, receiving SMS when connect to Internet. Double
click on the icon, modem interface resiles.
1. Taskbar Icons' Description
Modem is in normal standby status.
17
Green indicates already connecting of modem with PC, orange indicates offline, while
red indicates disconnecting successfully.
Red indicates no SIM/USIM card in the modem.
No network signal.
New Message.
Green indicates successful connection of modem to Internet.
2. Using Taskbar Icon:
Right Click the icon, it appears the following menu:
Modem Offline: Stop using the modem and disconnect the modem to Internet. When offline the
modem, if you want to run the software again, you should pull out the modem cable and connect
the modem with PC again. While the application interface is not shut down, pause/ restore the
working of modem.
Help: Enter Help interface.
About: View the information of the application software and hardware versions.
Exit: Close the application interface and stop using the modem.
Note: In this manual, "click" or "double click" means click the left button of mouse, except for
specially explanation.
3.2 Connecting Internet
You can browse web pages after you have accessed to Internet with the help of modem,
you can also receive SMS while surfing on Internet.
18
1. Connect to the Internet
Click the Internet icon, the system will ask you "Connect now?" Select "Connect".
When connected, it will show status as "Connected", and it will show data flow, connected
time and so on.
During the course of connecting, when the "Connect" button becomes "Disconnect" button,
you can cancel the connecting.
At the same time, an icon on taskbar appears indicating network connection. Then you can
access Internet and receive email etc. via network.
2. Disconnect the Internet
19
Click "Disconnect" button to disconnect Internet. After disconnection, a normal standby
icon appears on taskbar.
3.3 SMS
Note: To ensure utilizing SMS features properly, a correct SMS center number must be set
at first . Refer to "3.5.4 Messages settings".
Click "SMS" icon to switch to the SMS interface and it shows the number of SMS in the
inbox, outbox and draft box. Click icon of "InBox", "OutBox", "Draft Box" and "New Message"
to enter relative interface.
InBox: Save SMS received.
OutBox: Save SMS sent successfully.
Draft box: Save SMS to be edited before sending as draft in PC.
For example: "Message in InBox PC :0(Items) (U)SIM Card:16(Items)" indicating: There is 0
short message in PC, and 16 short message in (U)SIM card. ”Database capacity” means 1500
short messages can be stored in PC. "(U)SIM card capability" means the (U)SIM card can store
20 pcs of SMS in Maximum.
Different SIM/USIM card has different capacity. For more information, please consult your
supplier. The system shows the capacity automatically in using modem, as shown above "20".
3.3.1 Read SMS
Click "Inbox" button or SMS icon in system information area to read the SMS saved in Inbox.
Messages not yet read marked in red.
20
Make use of the bottom menu buttons to read, reply, forward, transfer, delete, save
numbers or cancel message.
3.3.2 Create New Message
Click "New Message" button to input the recipient's number and content.
Input the recipient's number directly or select one/more/group records in the phonebook
(The recipient's number(s) can be one or more, using ";" to separate), and then press "SMS"
button.
SMS text can not exceed 160 individual English characters (including English symbols).
Click "Send", make a choice of "Yes" or "No" according to the prompt on the display to send
short message or not. After sending successfully, this SMS will be saved into outbox
automatically. If sending fails, the short message will be saved into DraftBox; click "Cancel" to
return to the interface of "New Message".
21
Send SMS while browsing the web:
If network supports, you can send short messages when surf on the Internet. Click "SMS"
icon button, enter the short message interface to send short messages in normal way.
3.3.3 The SMS Box Operating Guide
Enter any of Inbox/Outbox/Draftbox to execute the following functions:
Read: Read all the information of short messages. (The content of short messages,
sender's phone number, sending time and date)
Reply: Reply short messages to the sender.
Forward: Forward short message to other recipients.
Move: Change the saving location of short messages between PC or USIM/SIM card.
Delete: Delete short messages selected.
Save: Save sender's number into the phonebook.
Cancel: Return to the SMS interface.
Make use of "Ctrl" or "Shift" key and left click to choose several messages to execute
simultaneously.
The system indicates when USIM/SIM card is full (USIM/SIM cards differs in capacity). New
message can only be received and saved till the user clear some short messages in USIM/SIM
card inbox.
22
3.4 Phonebook
Click "Phonebook" icon to switch to phone book interface, phonebook information can be
saved in the PC or SIM/USIM card. Each record includes contact Name, Mobilephone,
Homephone, Officephone number, Email and Group name which it belongs to.
1. New Contact
Left click "New" →"New Contact", input all the information, then select "OK" to finish.
2. New Group
You can add new groups in PC. But you cannot add new groups in the (U)SIM card.
23
Left click "New" →"New Group" and name the new group in PC group folder tree. Select
the folder group you want to add or edit information, and input all the information according to
prompt.
Select record from the list and click "View" to edit information, click "OK" to close.
Select record from the list and click "Edit" to edit information, click "OK" to finish.
3. Buttons Description
If any contact or group is selected, you can carry out the following steps:
View: View contacts or group information.
Delete: Delete contacts or groups.
SMS: Send message to the mobile phone numbers in the records.
Save As: Save the contacts or groups in portable PC as file or text.
Edit: Edit the information of selected groups and contacts.
3.5 Settings
Click "Settings" icon to switch to the settings interface. It includes: Security Settings,
Network Settings, Messages Settings, Alert Settings, and Factory Settings.
3.5.1 Security Settings
The interface shows as the following picture:
24
1. Enable the PIN Code
When "PIN enable" item is selected, you will asked to enter PIN code to use the modem.
You can click "Revise PIN" to modify the number.
Note: This function need network support.
2. Backup Phonebook, SMS and Internet connection records
Select this function to backup the Phonebook, SMS and Internet connection records in
portable PC. Click "Resume" to restore the backup data.
3.5.2 Network Settings
Automatic: The system selects the network automatically according to user's configuring
rules and network status.
Manual: User selects network in manual way.
25
Select network "Automatic" on left, and "Mode preference" on right side, click "Apply",
pop-up the following window:
Select network "Manual", and click "Manual" button on right side, pop-up the following
window:
After a while, network operator list appears in which red ones are unavailable. Select the
proper network to connect.
26
Click "Select", to finish setting network.
3.5.3 Config File
To ensure the modem connect Internet properly, you'd better configure user's network
information at first. You can save different operator's network configurations in different files.
1. Button Description:
Add: Add new configuration files.
Delete: Delete the selected configuration files.
Edit: Edit the selected configuration files.
Set default: Select one file from filename list, and set it as the current using files.
2. Config File
27
The user configuration information includes: Config filename, Dial Number, User name,
Password, APN, DNS, and PDP address. If network support "Obtain server address
automatically", the modem can obtain the assigned IP information automatically. If network do
not support it, you should fill the proper address manually. Please consult the network supplier of
SIM/USIM card for all above information. The user configuration information may differ with the
network supplier and network types.
3.5.4 Messages Settings
Message Center: Set the corresponding SMS center number via the SIM/USIM card of the
supplier. You must input correct SMS center number provided by the network supplier to use the
SMS properly. Please enter country code before the number (e.g. SMS center number of China
Mobile is "+8613800290500").
Validity Period: Set the SMS storage time duration limited in network. (This function needs
network supports.) in the options of 12 hours/A day/A week/The longest period.
28
Delivery Report: Set as "Turn On" or "Turn Off". When it is set as "Turn On", the network
will inform you of the status of sending messages.
3.5.5 Alert Settings
You can set "Connection alert, Disconnect alert, Incoming SMS alert and Incoming call
alert" by yourself. Alert uttered by portable PC. If you select "Mute", alert sounds in silence.
3.5.6 Factory Settings
Restoring the settings of current network configuration to factory default value won't influence
phonebook and saved messages.
3.6 Help
Click "Help" icon to switch to help interface. Under Help subject, you can get the USB
modem information on functions introduction, installation and usage guide, versions and date of
application software and hardware published, etc.
29
4 FAQ & Answers
When you meet the following problems in service, please refer to the following answers to
solve it. If the problems still exist, please contact with your suppliers.
Problem Description
Possible Causes Problem Solving
The system can not run the installation program automatically
The system configuration is not suitable for the auto-run.
Open the visual disc of the modem program and start the autorun.exe. If you have installed the other version of installation program please uninstall it firstly.
After the full installation, the system doesn't install the driver program properly.
The system configuration is not suitable for the auto-run.
Please install the driver program manually. The driver program can be found in the installation address, e.g. C:\Program Files\ MF620 HSDPA USB Modem \drivers
After the modem is plugged in, the UI program doesn't run automatically.
The system configuration is not proper.
Please open the UI program manually. You can find it in the Start ¨C Program menu or the desktop interface.
1. You are in the place where no GSM/GPRS/EDGE/WCDMA/HSDPA network covered, such as underground parking lot, tunnel etc.
1 Change to the place where having good sign
2. The modem isn't connected well. 2. Pull out and insert the modem cable safely again.
3. The SIM/USIM card isn't inserted
well, such as inserted in reverse. 3. Insert the SIM/USIM card correctly again.
After restarted the computer, there is no signal all the time.
4. The position of the USB modem inner antenna is unfitting.
1£®Adjust the angle of the USB modem inner antenna.
1. The installation programs of the USB modem haven't been installed properly.
1. Run the installation program first, and then connect the modem. If you use the WinXP operating system, install the drivers according to the Windows indication information to operate.
2. The modem isn't connected well. 2. Restart the computer, or connect the modem again.
When the USB Modem is being installed, the notebook computer cannot find it.
3. The SIM/USIM card isn't inserted well, such as inserted in reverse.
3. Insert the SIM/USIM card correctly again.
1. The SMS center number isn't correct.
1. After consulted with service provider, configure the right number. Message sent failed.
2. The network is busy and other reasons.
2. Try later.
1. You are in the place where no GSM/GPRS/EDGE/WCDMA/HSDPA network covered, such as underground parking lot, tunnel etc.
1. Change to the place where having good signal.
2. The network at this time in this place is busy now.
2. Try later.
3. The dial number or the APN in the user config files is error.
3. Check with the dial number or the APN in the user config file in the "Network settings".
Date connection failed.
4. The modem data is error. 4. It is perhaps of the GPRS or WCDMA network problem and connects with the local supplier timely.
30
5. The network type selected by manual is wrong.
5. Select the correct network type according to the type of the SIM/USIM card.
1. After connection, there is no data transfer, which resulted that you cannot open web pages.
1. Check that the APN in the configuration files is correct or not.
2. IE browser got problems. 2. If the IE got problems, upgrade to the new version or reinstall the IE browser.
3. Operating system is infected by virus (Such as Worm. Blaster which can take up a quantity of upload data flow and result that it can't receive downloaded data flow so that you cannot open any website.)
3. Use the professional anti-virus software to check and kill the virus in the operating system completely.
Connected to the Internet, but it cannot open any website page.
4. You have connected to other APNs, which cannot connect to the Internet.
4. Dial the right number again.
The Modem cannot connect to the Internet in other places
Your USB modem is not permitted to roam between provinces (There is a little card which have no function for roaming between provinces because of BOSS system problems.)
Connect with the mobile communication company where the SIM/USIM card is on sale.
No warning tone. No audio card is fixed in computer or the volume is too small.
Check the audio card and adjust the volume properly.
31
5 Declaration of RoHS Compliance
To minimize the environmental impact and take more responsibility to the earth we live, this
document shall serve as formal declaration that the MF620 HSDPA USB Modem manufactured
by ZTE CORPORATION are in compliance with the Directive 2002/95/EC of the European
Parliament - RoHS (Restriction of Hazardous Substances) with respect to the following
substances:
(1)Lead (Pb)
(2)Mercury (Hg)
(3)Cadmium (Cd)
(4)Hexavalent Chromium (Cr (VI))
(5)Polybrominated biphenyls (PBB's)
(6)Polybrominated diphenyl ethers (PBDE's)
…
This declaration is issued based on our current level of knowledge. Since conditions of use are
outside our control, ZTE CORPORATION makes no warranties, express or implied, and
assumes no liability in connection with the use of this information.
For this product's Recycling Manual based on WEEE directive, please send email to inquiry or
visit the website below to download:
WWW: http://ensupport.zte.com.cn
E-mail: [email protected]