MGC 7.0 Sales PresentationMGC 7.0 Sales Presentation
OutlineOutline
What is the MGC Unified Conferencing Bridge?What is the MGC Unified Conferencing Bridge?
MGC Value PropositionMGC Value Proposition
MGC ROIMGC ROI
MGC Conferencing Types – Reserved, On-DemandMGC Conferencing Types – Reserved, On-Demand– Meeting Rooms with Entry QueueMeeting Rooms with Entry Queue– WebOfficeWebOffice– ReadiManager LX100ReadiManager LX100
MGC Key FeaturesMGC Key Features
MGC Key DifferentiatorsMGC Key Differentiators
Polycom MGC Conferencing BridgePolycom MGC Conferencing Bridge
What is the MGC conferencing bridge?What is the MGC conferencing bridge?– The MGC is a multipoint, unified conferencing bridge which The MGC is a multipoint, unified conferencing bridge which
delivers voice, video, data and/or Web conferencing delivers voice, video, data and/or Web conferencing applications over any network, from a single platformapplications over any network, from a single platform
The MGC enables the seamless transition from point-to-point to multipoint conferencing, with added value features such as advanced conference management
MGC Value PropositionMGC Value Proposition
Unified Conferencing and Collaboration– Polycom MGC is the only solution offering complete unified
conferencing flexibility on a single platform– All types of conferencing – Reserved and On-Demand – can be
delivered concurrently with consistent end user features
Industry-leading “Ease of Use” Features– Single number per conference– Universal Transcoding– On-Demand Conferencing with Meeting Rooms– Video-to-the-Desktop with Buddy List and Presence– Web-browser/Outlook scheduling and management interfaces
Market Leadership in IP / SIP– Only solution that supports full featured VoIP and IP video in the same
conference on the same platform– Best-in-class solutions to meet growing trend of video-to-the-desktop– Polycom first to market with end-to-end SIP solutions – Enhanced SIP-based applications with key partnerships
MGC ROIMGC ROI
Lowest Cost of Ownership in the Industry– One platform to purchase, manage and upgrade for all applications– One scheduling & management system – One common feature set and end user interface reduces training
Simplified Deployment– Single platform supports any application, any endpoint, any
network– Transitions seamlessly from pt-to-pt to multipoint conferences– Simple to operate for both scheduled and on demand conferences
Investment Protection– Supports both legacy and future environments– Single platform lets you migrate from ISDN to new technologies
such as SIP
MGC Flexibility –MGC Flexibility –Access the Conference Any Way You WantAccess the Conference Any Way You Want
On-DemandOn-DemandThe ability for an end user to easily and The ability for an end user to easily and
spontaneously start a conference, from spontaneously start a conference, from
any endpoint at any timeany endpoint at any time
Single number dial from any audio or Single number dial from any audio or
video endpointvideo endpoint
Or…instant access from desktop “buddy Or…instant access from desktop “buddy
list”list”
ReservedReservedControlled conferencing environment Controlled conferencing environment
where IT staff schedule, initiate and where IT staff schedule, initiate and
manage the conferencemanage the conference
Guaranteed service availabilityGuaranteed service availability
Attended or UnattendedAttended or Unattended
Can be scheduled by end user (Web Can be scheduled by end user (Web
Browser, Outlook, Lotus Notes)Browser, Outlook, Lotus Notes)
Why On-Demand?Why On-Demand?
Increased productivity for both end users and IT administrationIncreased productivity for both end users and IT administration– End users can initiate conferencing from anywhere at anytime, when End users can initiate conferencing from anywhere at anytime, when
neededneeded
– Required support resources are significantly reducedRequired support resources are significantly reduced
Conference parameters are set up on the MGC only once, Conference parameters are set up on the MGC only once,
according to meeting requirements and corporate policiesaccording to meeting requirements and corporate policies
Resources remain “dormant” until the conference is activatedResources remain “dormant” until the conference is activated
Better internal customer serviceBetter internal customer service
More conference control for “power-users”More conference control for “power-users”
On-Demand Conferencing with On-Demand Conferencing with “Meeting Rooms”“Meeting Rooms”
Only Polycom offers flexible On-Demand conferencing…Only Polycom offers flexible On-Demand conferencing…
Includes “Meeting Rooms” with Includes “Meeting Rooms” with entry queueentry queue service for complete service for complete
conference control and securityconference control and security
Meeting rooms can be assigned to individuals, work groups or Meeting rooms can be assigned to individuals, work groups or
departments…each with a unique conference ID and password departments…each with a unique conference ID and password
(conference and chairperson)(conference and chairperson)
End users can launch an On-Demand conference from any endpoint End users can launch an On-Demand conference from any endpoint
(audio or video) with the same dial-in number (e.g. 1-800…)(audio or video) with the same dial-in number (e.g. 1-800…)
On-Demand Conferencing –On-Demand Conferencing –From Buddy List with WebOfficeFrom Buddy List with WebOffice
Increase day-to-day productivity with video on the desktop…
Polycom WebOffice allows instant conferencing from the desktop with just the click of a mouse
Simply Point & Click on buddy list to initiate a conference (audio, video, data) from desktop PC or laptop
Or… send IM from presence-enabled buddy list
Buddy list shows who is on-line, along with their status and endpoint capabilities
External participants can join in via Web URL
*Optional Microsoft®® Windows®® Messenger integration
Or Reserved…Or Reserved…
Reserved Conferencing always takes precedence over On-Demand on the MGC, for formal conferencing needs
Can be attended or un-attended, depending upon meeting requirements
Full control, schedule all resources, know the status of every room
Resources are guaranteed, network availability guaranteed
End users can search, view and book resources direct from desktop with Web Browser or Outlook / Lotus Notes
No new applications to learn
Scheduling Your Conference with Scheduling Your Conference with Polycom ReadiManager LX100Polycom ReadiManager LX100
Do-it-yourself end-user conference scheduling right from the desktop
Single, dedicated “appliance” connects directly to the enterprise network
Fast and simple scheduling through an intelligent “wizard” web-based interface that prompts users for information….or..
End-users can easily schedule and manage conferences using Outlook or Lotus Notes
IT administrators can manage and monitor network devices from remotely accessible Web interfaces
MGC Key FeaturesMGC Key Features
Open, flexible chassis architecture
Ease of Use– Common conferencing features for both audio & video– Continuous Presence, Click&View– On-Demand Meeting Rooms– Entry Queue Services– Instant Conferencing from Buddy List
Quality of Experience– Universal Transcoding– High video/content resolution– Unique audio features– IP Enhancements
Security– Password Management and Conference Control – On-Demand conferencing with external database authentication– AES– Firewall gateway
MGC Conferencing PlatformsMGC Conferencing Platforms
MGC 100 large enterprise and service
provider conferencing platform– Custom system configurations– 16 universal slots– Redundant power supplies
MGC 50 enterprise conferencing platform– Custom system configurations– 8 universal slots
MGC 25 workgroup and distributed
conferencing platform– Fixed system configurations– Popular pre-configured systems
MGC Open Architecture (MGC 50/100)MGC Open Architecture (MGC 50/100)
Flexibility– Highly customizable MGC can be configured for any application – or
combination of applications
Scalability– Easy migration path to meet growing or changing requirements
Redundancy– Hot Swappable modules can be changed even during an ongoing
conference– Redundant power supplies (MGC 100)– Shared hardware and software architecture
Maximum Capacity Utilization– All hardware and software resources are shared dynamically across
applications, and can be used to maximum capacity– Unlike the MGC, resources are lost in a closed box solution in the
process of mixing, matching and cascading between MCU's and gateways
Ease of UseEase of UseOn Demand with entry queue servicesOn Demand with entry queue services
Audio and Video conference Audio and Video conference
management featuresmanagement features
Continuous PresenceContinuous Presence
Click&ViewClick&View
On-Demand Conferencing with On-Demand Conferencing with Entry Queue ServicesEntry Queue Services
What is an entry queue?What is an entry queue?– EQ is a special “routing lobby” to which one or several dial-in numbers are assigned– Participants with different capabilities may all dial the same dial-in number (from
either video or audio endpoint) and will be routed to the appropriate conference
– Participants are prompted for the conference numeric ID (password) by the IVR service, and enter DTMF codes from their keypad
– Entry queue can be linked to an external database for further authentication services
Attended Conference Service Voice
Unattended Conference Service Voice
Ad Hoc Conference Service Voice
Full, Automatic Transcoding Of Audio & Video Voice
ISDN & IP Conferences Voice
Web Browser Based Conference Scheduling And Management Voice
Conference Entry Queue With Greeting Voice
Invite New Participants To Conference Voice
Blast Dial-Out Voice
IVR / DTMF Based Conference Management Voice
Conference & Chairperson Security Codes Voice
Conference Rollcall Voice
Voting / Polling Voice
Question And Answers Voice
WebOffice Integration Voice
Siren 14 Khz audio Voice
SilenceIT Voice
Fully Featured Audio and Video Conference Management
30 Frames Per Second In CP, Promotion (60 Fields Per Second) Video Hardware And Software Based Continuous Presence Video Click&View Video Automatic Rate Detection And Downspeeding Video
& Video& Video& Video& Video& Video& Video& Video& Video& Video& Video& Video& Video& Video& Video& Video& Video& Video
MGC Continuous Presence – MGC Continuous Presence – Three Types of CPThree Types of CP
Conference On a Port (COP)Conference On a Port (COP)– Each port on video module can
be used for a conference with up to 128 participants
– Click&View available to Chairperson only
– CP layout selected is for the entire conference
– Personal layout is not available– All conference participants
communicate at the highest common video parameters
– All participants need to connect at a certain speed threshold
Advanced CPAdvanced CP– Each port on video module is
used for a single participant
– Click&View is available to every participant
– Each participant can select their personal layout
– Maintains the highest possible capabilities for each participant
– Participants can connect at any speed
IP Software CPIP Software CP is default on MGC with IP configuration– Video+ module not required, limited CP layouts– Conf on a Port and Advanced CP require MGC Video+ module
Choose the layout which is most productive for your particular Choose the layout which is most productive for your particular
conference needsconference needs– 27 different video layouts to choose from…27 different video layouts to choose from…
Visual Effects in CPVisual Effects in CP– Display Site NamesDisplay Site Names– Speaker HighlightsSpeaker Highlights– Customize Backgrounds & BordersCustomize Backgrounds & Borders
Better QualityBetter Quality– 30 FPS @ H.264 in CP30 FPS @ H.264 in CP
– Low LatencyLow Latency
Industry-Leading Continuous Presence -Industry-Leading Continuous Presence -COP and Advanced CPCOP and Advanced CP
Speaker Indications, Site Names, Customized Borders
Click&ViewClick&View
Conference on a Port (“COP”)Conference on a Port (“COP”)
““COP” is a cost effective COP” is a cost effective method of delivering large method of delivering large video conferences on the MGCvideo conferences on the MGC
Supports up to 128 video Supports up to 128 video participants using only a single participants using only a single Video+ module Video+ module (or any combination (or any combination
e.g. 8 concurrent conferences x 16 e.g. 8 concurrent conferences x 16 users)users)
One CP layout is chosen by One CP layout is chosen by Chairperson and is viewed by Chairperson and is viewed by all participantsall participants
Only the chairperson can Only the chairperson can change the conference layout change the conference layout with Click&Viewwith Click&View
Quality of ExperienceQuality of ExperienceWorld’s Best Universal TranscodingWorld’s Best Universal Transcoding
High Resolution VideoHigh Resolution Video
Managing Your ConferenceManaging Your Conference
SilenceITSilenceIT
Value-add IP featuresValue-add IP features
World’s Best Universal TranscodingWorld’s Best Universal TranscodingReliable Connectivity for Unified ConferencingReliable Connectivity for Unified Conferencing
Automatically connects participants with Automatically connects participants with
different audio/video algorithms, video different audio/video algorithms, video
resolution and frame rates, transmission resolution and frame rates, transmission
rates and network protocolsrates and network protocols
Relieves network admin of continual setup Relieves network admin of continual setup
and tear-down of conferencing parametersand tear-down of conferencing parameters
Ensures each endpoint dynamically Ensures each endpoint dynamically
connects at its optimal capabilityconnects at its optimal capability
Support across the board for Support across the board for allall your your
applications and standardsapplications and standards
IP (H.323) IP (SIP)
ISDNPSTN
Speed
Frame Rate Resolution
Expanded to include SIP, H.239, H.264, 4CIF/XGA graphics in MGC Rel. 7.0
Optimal User Experience…all taken Optimal User Experience…all taken care of by automatic transcodingcare of by automatic transcoding
Managing Your Conference…from any Managing Your Conference…from any endpoint deviceendpoint device
Essential ControlEssential Control
Customizable Rights Chair \ ParticipantCustomizable Rights Chair \ Participant
Lock ConferenceLock Conference
Secure ConferenceSecure Conference
Change ChairpersonChange Chairperson
Terminate ConferenceTerminate Conference
Mute All But Me Mute All But Me
Change Conference PasswordChange Conference Password
Place conference On-holdPlace conference On-hold
Change Conference LayoutChange Conference Layout
Mute Dial-in Mute Dial-in ParticipantsParticipants
Request Private AssistanceRequest Private Assistance
Value Added FeaturesValue Added Features
Silence IT – get rid of annoying on Silence IT – get rid of annoying on hold music!hold music!
VotingVoting
Question & AnswerQuestion & Answer
Participant Invitee Participant Invitee
Roll CallRoll Call
Click & View Personal LayoutClick & View Personal Layout
Audio Adjustments and mutingAudio Adjustments and muting
Request Conference AssistanceRequest Conference Assistance
Active speaker camera focusActive speaker camera focus
Audio Quality Feature – Audio Quality Feature – SilenceITSilenceIT
MGC automatically detects noisy lines or music when put on hold, MGC automatically detects noisy lines or music when put on hold,
and mutes those participants and mutes those participants
Participant is notified if he/she has been mutedParticipant is notified if he/she has been muted
Participant has 4 choices to re-join the conferenceParticipant has 4 choices to re-join the conference– Un-mute and re-joinUn-mute and re-join
– Adjust the SilenceIT algorithm and re-join the conference un-mutedAdjust the SilenceIT algorithm and re-join the conference un-muted
– Disable the feature and re-join un-mutedDisable the feature and re-join un-muted
– Re-join mutedRe-join muted
SilenceIT feature can be selected only if IVR is enabled SilenceIT feature can be selected only if IVR is enabled
IVR/DTMF is used to select optionsIVR/DTMF is used to select options
Patent pendingPatent pending
MGC 7.0 Value-Add IP FeaturesMGC 7.0 Value-Add IP Features
H.323 Welcome Slides– Graphic greeting display for participants when they enter the entry
queue in a video conference
Far End Camera Control (FECC)– Supported in unified and gateway conferences
Conferencing Reliability– DNS – link DNS name to the IP module, especially useful in SIP-
based applications– Alternate GK – enables redundancy in case the primary gatekeeper
fails or wants to share its load with other gatekeepers– NAT Traversal – each internal IP address is translated into a specific
external address– DHCP support
Audio Error Concealment– MGC capability to generate synthesized audio to replace missing
audio packets
SecuritySecurityParticipant level securityParticipant level security
Firewall GatewayFirewall Gateway
On Demand w/ External Database On Demand w/ External Database
AuthenticationAuthentication
Multi-Level Secure ConferencingMulti-Level Secure Conferencing
Password ManagementPassword Management– Conference PasswordConference Password
– Password Hierarchy Password Hierarchy
– Guest PasswordGuest Password
– Chairperson PasswordChairperson Password
– Auto Generate Conference PasswordAuto Generate Conference Password
Conference ControlConference Control– Lock Ongoing ConferenceLock Ongoing Conference– Entry & Exit TonesEntry & Exit Tones– Chairperson RequiredChairperson Required– Auto Termination Conference Roll Auto Termination Conference Roll
CallCall– CLI SupportCLI Support– Announce Participants Name Upon Announce Participants Name Upon
Entry or Exit Of Conference Entry or Exit Of Conference
Media EncryptionMedia Encryption– AES EncryptionAES Encryption– DES EncryptionDES Encryption
Firewall/NATFirewall/NAT– Integrated Firewall GatewayIntegrated Firewall Gateway– Certified Firewall SolutionCertified Firewall Solution– NAT traversal (PathNavigator)NAT traversal (PathNavigator)
Polycom Firewall Gateway Polycom Firewall Gateway Makes Video Work In A Secured Data EnvironmentMakes Video Work In A Secured Data Environment
MGC Architecture
provides inherent security
Works in conjunction with
your existing Firewall
Specifically designed for
interactive applications
over IP
Doesn’t force you to leave
any firewall ports open for
interactive applications
CheckMark certified
Conference Level Security - Conference Level Security - External External Database Access AuthenticationDatabase Access Authentication
Participant profiles are created and maintained on external enterprise
database, including access and conferencing privileges
This allows centralized management and maintenance of employee
profiles in one location (as opposed to saving on MGC)
Conference initiation and access for each participant is validated
against the database
MGC Key DifferentiatorsMGC Key Differentiators
The capability to offer The capability to offer full featuredfull featured audio, video and unified audio, video and unified
conferencing on the same platform across any network connectionconferencing on the same platform across any network connection
Open, flexible and modular chassis architectureOpen, flexible and modular chassis architecture
Multiple conferencing types (reserved and Multiple conferencing types (reserved and on-demand) on-demand) that can run that can run
concurrently on the same platformconcurrently on the same platform
On-demand conferencing with entry queue services for both audio On-demand conferencing with entry queue services for both audio
and video conferencingand video conferencing
Unique multi-level security solutions, including integrated firewall Unique multi-level security solutions, including integrated firewall
gatewaygateway
Reliable connectivity Reliable connectivity with industry-leading with industry-leading automatic transcodingautomatic transcoding
Industry-leading features that enhance quality of experience - Industry-leading features that enhance quality of experience -
Continuous Presence,“Click&View”, SilenceITContinuous Presence,“Click&View”, SilenceIT
Thank You!Thank You!
First Name Last NameFirst Name Last Name
Polycom DivisionPolycom Division
707.641.444x707.641.444x
[email protected]@polycom.com
USAUSA
AT&T BellSouth Conference Plus MCI Quest SBC Sprint Verizon
Applied Global Technology Global Crossing InterCall IVCi V-SPAN Wire One Glowpoint SKC Conferencing Services
Europe Europe
BT Conferencing (UK) France Telecom Viasolutions Deutsch Telekom Telefonica (Spain) Iceland Telecom (Siminn) TeliaSonera (FI) KPY / KPO (FI) HELTEL (Elisa) (FI)
Genesys (UK) ACT Teleconferencing (UK) Direct Visual (UK) Network-i (UK) Keridge Media Services (UK) VideoCall (UK) Avikom (NO) Symetria (CH) MVC Conferencing (DE) Compodium International (SE) SNT Conferencing Services (NL) Talk & Vision (NL) AIMS Optronics (BE)
Asia PacificAsia Pacific
China Unicom China Telecom China Railcom (CRC) China Netcom
NTT Phoenix (Japan) Chungwa Telecom (CHT Taiwan) PCCW (Hong Kong) SingTel (Singapore) Thailand Telecom (TT&T) Vietnam Post and Telecom (VNPT)
Telstra (Australia) Reliance Infocom (India) Sri Lanka Telecom
Latin Americas / AfricaLatin Americas / Africa
ADCOM (Canada)
TELMEX (Mexico) EMBRATEL (Brazil) Telefonica (El Salvador) Brazil Telecom CTI Argentina
Telekom South Africa Dimension Data (South Africa)
Golden Lines (Israel) Veidan (Israel)
Some of our High Tech CustomersSome of our High Tech Customers
Adobe Avaya Cable & Wireless EarthLink IBM Intel Marconi Microsoft Nortel Networks Raytheon Symantec Unisys Xilinx