OverviewThis discussion guide reviews the challenges facing customers with traditional management solutions and explains how Microsoft Enterprise Mobility Management (EMM) can address these challenges with a versatile, cloud-based mobility management solution. The guide also suggests solutions you can offer to potential customer objections.
Target audience & rolesAudience: IT and business decision makers in small and medium-sized businesses, as well as in large enterprises.
Specific roles: CIO, Vice President of IT, Compliance Officer, Solution Architect, and Enterprise Architect
EMM keeps employees productive on their favorite apps and devices while protecting company data.
Cost-effective
Requires no additional hardware
Works with your existing tools and systems
Works with all major mobile platforms and productivity apps
Bills monthly based on usage
Worry-free
Eliminates costly downtime
Provides simple and secure access to company resources and applications
Implements quickly, with easy user adoption
Built-in scale and agility
Add and remove users easily
Pay only for what you use
Scale up or down to meet your changing needs with limitless scale potential
Painless adoption
Easy device enrollment
No additional logons to remember with hybrid identity
Secure access to familiar apps and tools for all users
Training tools and resources available
Discussion Guide
Stay in control of employee devices with the ability to enable access to data and protect sensitive data. Remotely perform a full device wipe on lost or stolen devices.
Identity + access management
Keep employees productive on the road, in the office, and from home, with consistent access to corporate resources and data from any location, on any device.
Cloud-based management of devices and apps
Protect data with safe sharing—whether it’s shared inside or outside of your organization.
Protection for sensitive information
The three key elements of EMM include:
Why this solution?Secure productivity, from any device on any platform.
Today's companies need solutions to empower their mobile workforce. With device proliferation and the bring-your-own-device (BYOD) trend, employers and employees struggle to balance flexibility and productivity. Employees want to stay productive and work wherever they are, while employers need to control data access and security.
The comprehensive EMM offering gives businesses the ability to empower their mobile workforce while staying in control of access, devices, and data.
EMM is a people-first approach to identity, devices, apps, and data. It allows you to build on what you already have in place while preparing your workforce for the challenges and opportunities of the future.
1. Identity and access management, with Microsoft Azure Active Directory Premium.2. Mobile device management (MDM) and mobile application management (MAM), with Microsoft Intune.3. Data protection, with Microsoft Azure Active Directory Rights Management Services.
Microsoft Enterprise Mobility Management
Customer benefits
Customer challengesCommon pain points withexisting solutions:
Common pain points withnew solutions:
High cost
Lack of agility
Lack of scalability
High complexity
Implementation time
Internal adoption
Employee training
Understanding of currentand future requirements
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Microsoft EMM delivers:
Simplicity.
EMM is simple to set up, always up-to-date, and connects to your on-premises Microsoft System Center configuration management infrastructure.
Time to value.
Time is valuable, so why spend it trying to integrate multiple tools? EMM provides a complete toolset for your hybrid cloud mobility management.
Easy integration.
Trying to integrate a hybrid mobility management environment into various solutions is expensive and labor intensive. EMM provides one solution to manage any mobile device.
Hybrid and open management. Designed to manage enterprise mobile devices regardless of platform or location, EMM works seamlessly with your existing on-premises infrastructure.
Optimization.
EMM is optimized to work with your existing management tools.
Resources Identity management white paper
Enabling enterprise mobility through people-centric IT
Enterprise Mobility Management overview
Start the conversationWhen talking to customers and prospective customers, ask questions around these topics.
ObjectionsWhy would we deploy EMSif we’re using another MDMproduct?
Your answer: EMS is more than MDM and MAM. Italso includes Azure Active Directory Premium, Rights Management, and Azure Remote App to complement the solution alreadydeployed.
Your answer: EMS is vendor neutral. We can manage Windows, Windows Phone,or OS X.
My management needs arebeyond just managingWindows workloads; I needa vendor-neutral solution.
Your answer: By purchasingthis solution through us, youget a single source with no middleman. We provide end-to-end management—from deployment, today-to-day operations, tobilling, you work directlywith us.
Why should I buy this solution directly through you?
We’ve already deployedan enterprise mobilitymanagement solution.
Your answer: By expanding your management solution to include EMS, you gain additional functionality for all of your users on any platform. You can deploythe capabilities that enhance and expand what you are already using. We can quickly get you up and running so you will see benefits within a few hours.
Workplace
Do you have a distributed workforce?
Do employees access corporate information from home?
Do you have employees who travel?
Do your employees collaborate with other employees, customers, or partners?
Management of entire enterprisemobility system
Do you need support maintaining your infrastructure?
Would device management and user lifecycle management save you time and money?
Device proliferation
Do your employees bring their own devices to work (BYOD)?
Do you need to manage a variety of operating systems?
How much time do you spend troubleshooting employee issues with the following:
Devices Data access Applications
Security
Do you have compliance or governance issues?
Do your employees access corporate assets and IP from untrusted devices?
App management
Do you need to provide single sign-on to on-premises and cloud-based applications?
Are you aware of all software-as-a-service (SaaS) solutions that your users have access to (shadow IT)?
Costs/CSP
Would a utility pricing model that lets you pay as you go and only pay for what you need be helpful?
Would you like to have one partner, one bill, and one number to call for support?