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ORGANIZATION
AND
MANAGEMEN
T
MODULE 1
N-211
Phresmerfi D. Noval, RN
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T
THE AIM OF THISSESSION:
Discuss the basic concepts ofOrganization and Management
Discuss the different theories ofmanagement:
Scientific Management TheoryBureaucracyHuman RelationsTheory of Motivation HygieneTheory X and Theory YTheory MTheory Z
Total Management Theory (TQM)
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Theories of Organizationq Classical Theory
q Technological Theory
q Modern System Theory Approaches on Management
q Systems Approach
q Contingency Approach
THE AIM OF THISSESSION:
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What isOrganization?
structure
peo
ple
tasks
techniq
ues
Form ofdepartments,hierarchy and
committees
Skills,attitudes,social
interactions
goals
method
s
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What is Management?
Resources
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Organizations and
Management
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Mana
gementtheories
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Aim:
1) Determinescientifically the best
method for performingany task and forselecting and motivating
workers.2) To increase theproductivity
Scientific Management Theory(by Frederick W. Taylor)
Observations
lacked work
standards, Job mismatch
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CONTRIBUTION
p
ro
duct
Efficiencytechniqu
esapplication
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DISADVANTAGE
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BUREAUCRATIC THEORY
Max Weber TYPES OF AUTHORITY
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Bureaucracycharacteristics
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ADVANT
AGE
DISADVA
NTA
GE
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Human Relations
Elton Mayo HAWTHORNE STUDIES
HAW
THORNE
E
FFEC
T
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Principles of HumanRelations Approach
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WHAT ARE THE DIFFERENCES?
GROUP A GROUP B
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WHAT ARE THE DIFFERENCES?
GROUP A GROUP B
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WHAT ARE THE DIFFERENCES?
GROUP A GROUP B
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WHAT ARE THE DIFFERENCES?
GROUP A GROUP B
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WHAT MAKES
THEDIFFERENCE?
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WHAT ISMOTIVATION?
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What is Motivation?
Derived from Latin word,movere, meaning tomove.
Motivation is a generalterm applying to the entire
class ofdrives, desires,needs, wishes, and similarforces
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MOTIVATION IS..
WhyWE DO SOMETHINGAND DONT DOOTHERS
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MOTIVATION CAN BE.
EITHER POSITIVE OR NEGATIVE
i i i
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Motivation HygieneTheory
According to Herzberg,dissatisfiers are notmotivators. They are also
called maintenance, hygiene,or job context factors
Satisfiers are motivators
related to job content
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HERZBERGS HYGEINE THEORY
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THE OPPOSITE
OF SATISFACTIONIS
NO SATISFACTION
The opposite
ofDissatisfactionisNo Dissatisfaction.
D
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Theory X and
Theory Y
DouglasMcGregor
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Theory X and Theory
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Theory X and TheoryY
Theory X and Theory Y :Assumptions about the nature ofpeople Example of Theory X
Average human beings have an inherentdislike of work and will avoid it if theycan
Example of Theory Y The expenditure of physical effort and
mental effort in work is as natural asplay or rest
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THEORY Z
HYBRID ofTYPE A and TYPE JOrganizations
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TH
EOR
YZ
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Total Quality
ManagementTheory(TQM)
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Total Quality
description of the culture, attitudeand organization of a company that
strives to provide customers withproducts and services that satisfytheir needs
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TQM elements
ethics integrity trust
RECOGNITI
ON
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Theo
riesof
o
rganization
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Classical theory
The classical theory is based on the following threeassumptions:
1. The relationship between employees and
management is defined2. Workers treated as economic man who canbe motivated by means of money only.3. Workers considered as a product of means of
production.
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Technological theory
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ApproachesonMa
nagement
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Basic
ManagerialRoles
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