Safe Harbor
Cautionary Statement Pursuant to the Private Securities Litigation Reform Act of 1995
This presentation may contain forward-looking statements, which are subject to risk and uncertainty. A variety of factors could cause our actual results to differ materially from the anticipated results expressed in such forward-looking statements, including, among other things, factors listed in our current report on Form 8-K filed with the SEC. That 8-K describes additional factors that could cause actual results to differ materially from those contemplated by the forward-looking statements made in this presentation.
• #1 consumer electronics retailer, Fortune 100 company
• $30.8 billion annual revenue and $1.6 billion operating income for fiscal 2006
• 18% U.S. market share*• Over 940 stores in North
America• Selling TVs, computers,
entertainment software, appliances, services
28%
15%
25%
38%
16%
34%
Annual Avg.Shareholder
Return
Revenue(CAGR)
EPS (CAGR)
5-Year 10-Year
Best Buy Overview
As of 12/31/05
Through fiscal 2006Through fiscal 2006
* Calendar year 2005 market shareBased on internal estimatesand NPD Group Point-of-Sale data
Revenue GrowthRevenue Growth
$34 - $35 BNew
Stores
Small Business
Customers
Services
Int’l
?
Fiscal 2007 Goal
Key drivers to grow our business
Best Buy Model Transformation
Employees essential to customer experience
Products marketed to the masses
Customer needs drive product selection and store experience
U.S. Services Business: $50B Market Opportunity
Shared Service Capabilities
Repair
Deliver
Appliance
Configure
Install
ServiceCentersMobile
HomeTheater
GeekSquad
TestBuild Optimize
Fiscal 2001 Fiscal 2004 Fiscal 2007
12,000Agents
5,000* Agents
20 Agents
20 GeekMobiles
2,000 GeekMobiles
500 GeekMobiles
* Majority of initial agents were transfers from existingin-store technical experts
Geek Squad Expansion
Consumer
Home- Based
Micro
Very Small
Small
Medium
Enterprise
Serv
e th
e C
usto
mer
Empower the Agent/Technician
Basic Services
AdvancedServices
New Customers
New Offerings
Home Theater: Building Scale
• Adding 1,000 installers to existing base of 1,500
• Leveraging capabilities from service platform
• Investing in new tools to improve productivity