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Page 1: MRS ROI on CPD

Professional Development: Why bother?

MRS CPD Event8th October 2014

Karen Adams

Page 2: MRS ROI on CPD

• What difference will this make?

• What will you do with this?

• What do you hope to get out of the event?

• Why did you come to this event?

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Page 3: MRS ROI on CPD

What IS ROI?

Return on Investment

=

£made - £spent = return

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Page 4: MRS ROI on CPD

What IS ROI?

Return on Investment

=

Was ‘it’ worth it in terms of impact?

How do you know?

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How does it work?

Level Need Objective Measurement

4. Impact • What is the problem/ opportunity?

• What will the change be – and by when?

Where is the evidence of change?

3. Application • Who needs to be doing what differently or better to address this?

• What will people be doing as a matter of course, and by when?

How will you know this is happening?

2. Learning • Who needs to learn what for that change to happen?

• What will people know/be able to do – and by when?

How will you know this has been achieved?

1. Engagement • Who needs to be engaged and how for the learning to be successful?

• How engaged do people need to be by the intervention – and what will they do as a result?

How will you know how people feel about the effectiveness of the intervention?

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It’s all in the planning

• Knowing what you want to achieve – precisely

• Knowing what actions you need to take to get there

• Knowing what you need to learn to be able to do this

• Knowing the best way of getting that information or those skills

• And knowing how to measure success at each stage

• An adaptation of a very well-established evaluation framework (Kirkpatrick) – but developed as a planning tool.

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On an individual level

Level Need Objective Measurement

4. Impact • I want to get a senior researcher role

• Within 9 months I will be promoted

New job!

3. Application • I need to demonstrate I have the skills needed by an SR in my organisation

• Within 6 months I will be routinely carrying out some SR tasks

Through appraisal, inclusion in team reports

2. Learning • I need to identify which additional skills I need – and to get them

• Within 3 months I will have evidenced that I know – and can do -higher-level tasks

Work diary?Appraisal?

1. Engagement • I need to speak with my manager about work shadowing, and going on training relevant to L2

• Work shadowing has me helped to identify skills needed and start to work on them

Learner diary?

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On an organisational level

Level Need Objective Measurement4. Impact • We need to increase business

coming in by 10%• This year we’ll report 10%

increase in winning tenders

Business reports

3. Application • More researchers to be drafting winning proposals

• Managers approving rather than drafting

• All who are writing tenders have at least one winning tender.

• Managers spending less time drafting/revising

Business reportsFeedback from managers

2. Learning • Researchers need to know what makes a proposal a ‘winner’ and feel confident they can write one

• Managers need to know what makes a winning proposal

• All researchers in pool will have produced one draft which needs only minor changes

Feedback from assessed proposals

1. Engagement • Researchers need to see that this learning is important. Managers need to agree that this is worthwhile.

• Both groups need to know how they are going to apply this learning

• Managers and researchers rate learning at least 4 out of 5 on relevance and importance

• Managers and researchers identify at least two actions to take

Post learning questionnaires and action plans

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What’s needed to make this work?

Employers need to be able to….. Individuals need to be able to…….

• identify the skills needed to meet their objectives

• recognise and value the skills their employees have - and deploy these effectively

• Identify where any gaps in skills• understand how learning addresses

skills gaps – and the evidence needed to show this has been achieved

• articulate the skills & knowledge they have and how these link to their objectives

• identify the additional knowledge & skills they need – and how to acquire these

• demonstrate that they have gained – and can apply – the new, needed skills

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All this depends on a shared understanding of:• the knowledge and skills needed, and how these can be measured• how these can be developed - and assessed - most effectively • the environment needed to enable people to apply their skills

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• What difference will this make?

• What will you do with this?

• What do you hope to get out of the event?

• Why did you come to this event?

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What can you tell me about this slide?

Page 11: MRS ROI on CPD

For further information

For more information about learning and qualifications in the application of return on investment methodology see

www.abdi.eu

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