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Page 1: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

Putting Yourself at the Center of the Conversation

Putting Yourself at the Center of the Conversation

Escape the Technology MazeOctober 21-22, 2009Hyatt Fisherman’s Wharf

Page 2: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

What’s Most Important To You, Today?

1.Identifying Goals2.Mapping the Conversational Terrain3.Prioritizing the Conversation4.Joining the Conversation5.Seeding Conversations6.Bringing People into the Conversation7.Closing the Deal8.How Community Fits9.Finding the ROI

1.Identifying Goals2.Mapping the Conversational Terrain3.Prioritizing the Conversation4.Joining the Conversation5.Seeding Conversations6.Bringing People into the Conversation7.Closing the Deal8.How Community Fits9.Finding the ROI

Page 3: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

Identifying GoalsIdentifying Goals11

Page 4: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

Mapping the Conversational Terrain22

Page 5: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

Prioritizing the Conversation33

Page 6: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

Joining the Conversation44

Page 7: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

Seeding ConversationsSeeding Conversations55

Page 8: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

Bringing People into the ConversationBringing People into the Conversation66

Page 9: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

Closing the Deal77

Page 10: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

88 How Community Fits

Page 11: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

Finding the ROI99

Page 12: MTO Summit 10:45am Panel: Putting Yourself At The Center Of Conversation with Bob Roan, Brian Halligan, Mark Sylvester and Nicole Buraglio

What Ended Up Being Most Important, Really?

1.Identifying Goals2.Mapping the Conversational Terrain3.Prioritizing the Conversation4.Joining the Conversation5.Seeding Conversations6.Bringing People into the Conversation7.Closing the Deal8.How Community Fits9.Finding the ROI

1.Identifying Goals2.Mapping the Conversational Terrain3.Prioritizing the Conversation4.Joining the Conversation5.Seeding Conversations6.Bringing People into the Conversation7.Closing the Deal8.How Community Fits9.Finding the ROI


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