my name is

Gill Hamilton

and these things

I know

2020

http://www.flickr.com/photos/cygnoir/328877400/

USUAL SUSPECTSplanning

adaptable to change

flexible

neutralcustomer focussed

service orientated

http://www.flickr.com/photos/wasabicube/314579743/

in summary

• ditch technical

• be confident in your existing skills

• evolve

thanks!

gill hamiltong.hamilton@nls.uk