A Special Supplement to the Nanaimo News Bulletin
FR
EE
DIRECTORYSENIORS RESOURCE i
FALL 2011
Information& Resource Directory for
Seniors in Nanaimo
2 A Special Supplement to the Nanaimo News Bulletin
Serving Nanaimo Since 1892
• Cr. Albert/Dunsmuir
753-6401• 1125 Dufferin Cr.
716-0063• 2220 Bowen Rd.
758-7711• 6010 Brickyard Rd.
751-2576• Lantzville Rd.
390-4423• 346 Campbell St.
753-5342
DRUGSPrescription Delivery!
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At Cline Medical Centre we provide an integrative approach to health and healing. Improving the quality of your life!
Are you SEEKING NEW ANSWERSfor Medical Conditions?
Call us at: 250-753-3030 or Toll Free: 877-333-3030www.clinemedical.com
Are you SEEKING NEW ANSWERSfor Medical Conditions?
CLINE MEDICAL CENTREINTEGRATIVE MEDICINE
A Special Supplement to the Nanaimo News Bulletin 3
TABLE OF CONTENTS
Seniors Information & Resources 4
Seniors Housing & Assisted Living 8
Seniors Services & Organizations 13
Government Information 19
Seniors Safety & Security 21
Health & Financial Services 23
Leisure & Recreation 26
Seniors Transportation 26
777 Poplar St., Nanaimo, BC V9S 2H7Ph. 250.753.3707 / Fax: 250.753.0788
www.nanaimobulletin.com
The Seniors Resource Direc-tory is a special supplement tothe Nanaimo News Bulletin.The Bulletin is distributed to more than 33,000 homes throughout the region everyTuesday, Thursday and Saturday.
ThtorthThtothTS
A Special Supplement to the Nanaimo News Bulletin
FR
EE
DIRECTORYSENIORS RESOURCEi
FALL 2011
Information
& Resource
Directory for
Seniors
in Nanaimo
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Call or visit today for your FREE Hearing Consultation!Nanaimo 105-2000 N. Island Hwy. (250) 756-9900Parksville 104-154 Memorial Ave. (250) 954-2246Port Alberni 101-4917 Pemberton Rd. (250) 723-5091Victoria 310-1175 Douglas St. (250) 382-3323Victoria 201-1581 Hillside Ave. (250) 370-5199West Shore 125-735 Goldstream Ave. (250) 474-2602Sidney 2359 James White Blvd. (250) 655-3310Duncan 103-455 Alderlea St. (250) 756-4246
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4 A Special Supplement to the Nanaimo News Bulletin
SENIORS INFORMATION & RESOURCES
When seeking out senior-specific information and firesources on matters such as health, special interest
groups or local fitness opportunities, it can be hard to fiknow where to begin.
The supplement you hold in your hands is a good place tostart but there are a few spots in Nanaimo worth consider-ing as places to save a lot of time while finding out morefiabout opportunities and services available locally.
Seniors centres in Nanoose Bay and Nanaimo are a logicalplace to begin, with friendly people always on hand to of-fer any assistance or advice they can and many tempting opportunities for education and recreation available right there.
Some numbers to jot down as contacts of interest mightinclude the Paradise Island Seniors Society at 250-754-9566 and the Harbour City Seniors at 250-755-7501 – both are indispensable resources for anyone looking to stay active in an atmosphere that promotes camaraderie and new friendships.
Naturally an assortment of health issues can arise in ageand the provincial government’s Health and Seniors Infor-mation Line is available during regular business hours to help at www.gobv.bc.ca/health or by calling 1-800-465-4911.
Just a taste of places to get informed. Happy hunting!
AGING WELL IN BCAccess the report from the Seniors Advisory Council online at
www.hls.gov.bc.ca/seniors
ALZHEIMER SOCIETY OF BCExists to alleviate the personal and social consequences of
Alzheimer’s Disease and related dementias.www.alzheimerbc.org .............................................. 800-462-2833
BC CENTRE FOR ELDER ADVOCACY & SUPPORTIndividuals, seniors, community agencies, government and
policy makers, working together to eliminate the abuse of
seniors. www.bcceas.ca411 Dunsmuir Street, Vancouver......................... 866-437-1940
BC HIGHWAY CONDITIONSCheck highway driving conditions online or by using their
automated phone service.
www.drivebc.ca ...................................................800-550-4997
BC PENSIONERS ORGANIZATIONPromotes the best interest of elder citizens in BC, in all matters pertaining to their welfare ....................................... 604-530-2601
BC SENIORSOline resources and links to programs and services for seniors. www.gov.bc.ca/seniors ........................................... 800-465-4911
Park Place110-2124 Bowen Rd, [email protected]
250.760.0749 LUIGI CALVORI, M.Sc., RAUDRegistered Audiologist
Nanaimo’s only hearing clinic owned and staffed by a full-time audiologist.
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Nanaimo, Ladysmith and Chemainus’ only Independent Funeral Home
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“INFLATION PROOF” PRE-ARRANGEMENT PLANMARKERS & MONUMENTS • COMPLETE SERVICE & RECEPTION FACILITIES
DUNCAN/LADYSMITH/CHEMAINUS
250-245-5553112 French Street, P.O. Box 2086
Ladysmith BC V9G 1B4
NANAIMO
250-591-6644595 Townsite Road,
Nanaimo BC V9S 1K9
24 hours a day/7 days a weekwww.bclifeline.com/nanaimo
#202-1801 Bowen RoadNanaimo, BC V9S 1H1 250-739-5770
NANAIMO LIFELINE PROGRAMPersonal Response and Support Service
• Live in your home• Have peace of mind• Personal connection
A Special Supplement to the Nanaimo News Bulletin 5
SENIORS INFORMATION & RESOURCES
CARPCanada’ Association for the 50 plus. A new Vision of Aging in
Canada. www.carp.ca1340-27 Queen Street East, Toronto .................. 800-363-9736
CITY OF NANAIMOHours of Operation are between 8:00am - 4:00pm, Monday to
Friday. www.nanaimo.ca455 Wallace St., Nanaimo ....................................... 250-754-4251
CRIME STOPPERSPays up to $2000 for information that leads to an arrest for
drug off ences and stolen property recovery.
www.nanaimocrimestoppers.com ..................... 800-222-8477
DIAL-A-DIETITIANFood & Nutrition information from professional dietitians. Call
between 9:00am - 5:00pm, Monday to Friday.
www.dialadietitian.org ........................................... 800-667-3438
DISTRICT OF LANTZVILLEHours of Operation are between 8:00am - 4:00pm, Monday to
Friday. www.lantzville.ca7192 Lantzville Rd., Lantzville .............................. 250-390-4006
HEALTH & SENIORS INFORMATION LINESeniors are able to ask questions on health programs & services as well as a broad range of other gov’t services for seniors. Monday to Friday, 8:30am to 4:30pm.www.hls.gov.bc.ca/seniors .................................... 800-465-4911
HEALTHLINK BCSpeak with a nurse about your symptoms, consult with a pharmacist about your medication questions 24/7.www.healthlinkbc.ca...........Dial 811 (Hearing Impaired 711)
ICBC SENIORS INSURANCEDiscounts available for ICBC basic insurance for registered owners and operators aged 65+ (pleasure use only). Visit an AutoPlan broker for details.www.icbc.com ............................................................. 800-663-3051
MEALS ON WHEELSAssists people by providing hot nutritious meals at a reasonable cost. www.members.shaw.ca/mownanaimo........................................................................................... 250-753-1300
MEDIC ALERT FOUNDATIONProvider of emergency medical information services linked to customized medical bracelets, necklets and watches.www.medicalert.ca ................................................... 800-668-1507
Campus of care in the heart of NanaimoKiwanis Villa for Independent Seniors
• Affordable One and Two Bedroom Suites• Delicious daily dinner meal• Weekly light housekeeping & linen laundry service• Lifeline® emergency monitoring• A full range of social and recreational activities• Kitchens supplied with full-sized fridges and stoves• Exterior balcony or patio• Comfortable activity lounge and large sunroof deck• Located on major transit route with a bus stop just outside the door
Part of a village of housing and care options that include:• Kiwanis Manor • Kiwanis House Assisted Living
• Kiwanis Soroptimist Suites Supportive/Assisted Living • Kiwanis Lodge Complex Care
Village amenities included Fireside Restaurant, General Store,d On-Site Hairdresser, Village Activity Bus
Taking applications for waitlist now
For information call 250-753-6471 Or visit our website: www.kiwanisvillage.ca
6 A Special Supplement to the Nanaimo News Bulletin
SENIORS INFORMATION & RESOURCES
MEDICAL SERVICES PLANAutomated 24/7 phone service providing information about your MSP account, and general information about MSP benefi ts and services.www.gov.bc.ca/health ............................................. 800-663-7100
MINISTRY OF HEALTH SERVICESVisit online at www.bcassessment.bc.ca1515 Blanshard Street, Victoria ............................ 800-663-7867
NANAIMO ASSOCIATION FOR COMMUNITY LIVINGHelping adults with developmental disabilities.www.nanaimoacl.com83 Victoria Cres., Nanaimo ..................................... 250-714-0047
NANAIMO REGIONAL DISTRICTInformation on services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca6300 Hammond Bay Rd., Nanaimo ..................... 250-390-4111
NANAIMO REGIONAL GENERAL HOSPITAL Visit online at www.viha.ca1200 Duff erin Crescent., Nanaimoffff ...................... 250-741-2141
GREATER NANAIMO CHAMBER OF COMMERCEOrganization to promote business interests in Nanaimo. www.nanaimochamber.bc.ca2133 Bowen Rd, Nanaimo ...................................... 250-756-1191
DOWNTOWN BUSINESS IMPROVEMENT ASSOCIATIONNon-Profi t enabling property owners and businesses in Downtown Nanaimo. www.nanaimodowntown.comA-10 Victoria Cres., Nanaimo ................................. 250-754-8141
NANAIMO CITIZEN ADVOCACYNon-profi t society dedicated to advocating for individuals who seek assistance, by providing education, information, referral, support and assisting them in exercising rights that maximize independence with dignity.110-55 Victoria Rd., Nanaimo ............................... 250-753-2321
NANAIMO COMMUNITY HOSPICE SOCIETYProviding compassionate care & support to the dying, their caregivers, & bereaved in our community. www.nanaimohospice.com1729 Boundary Ave, Nanaimo............................. ...............................................................250-758-8857See our ad on page 25
NANAIMO COMMUNITY KITCHENSParticipants build skills, knowledge, friendships, and self-esteem while preparing low-cost healthy meals.www.nanaimocommunitykitchens.org271 Pine St., Nanaimo .............................................. 250-753-7470
NANAIMO AND DISTRICT HOME SUPPORT528 Wentworth St., Nanaimo ................................ 250-754-3351
A little extra care
At Berwick on the Lake caring is what we do best. Independent retirement living or supportive
care- Berwick offers you the lifestyle you want. Short term respite stays
available for those recuperating from an illness or for caregiver relief.
WWW.BERWICKRETIREMENT.COM
ISLAND OWNED & MANAGED
FOR MORE INFORMATION CALL: 250-729-7995
3201 Ross Road, Nanaimo, BC
goes a long way.
A Special Supplement to the Nanaimo News Bulletin 7
SENIORS INFORMATION & RESOURCES
NANAIMO FAMILY LIFE ASSOCIATIONNanaimo Family Life is dedicated to the children, youth, and
families of our community. www.nfl abc.org/fl1070 Townsite Road, Nanaimo ............................. 250-754-3331
NANAIMO COMMUNITY ARCHIVESThe NCA is the offi cial repository of the archival records of the
City of Nanaimo, Nanaimo District Museum and the Nanaimo
Historical Society.150 Commercial Street, Nanaimo ....................... 250-753-4462
PHARMACAREProvides fi nancial assistance to BC residents for eligible
prescription drugs and designated medical supplies.www.gov.bc.ca/health ............................................. 800-663-7100
PUBLIC GUARDIAN & TRUSTEE OF BCAdult’s right to self-determination, support & protection for those vulnerable to abuse or incapable of making their own decisions. www.trustee.bc.ca
RCMP COMMUNITY POLICING (C.O.P.S.)Staff ed by community volunteers 9:00am to 4:30pm.Nanaimo RCMP, 303 Prideaux Street ............................................................................................ 250-754-2345Oliver Woods, 6000 Oliver Rd., ............................. 250-760-1149Downtown, 18 Victoria Crescent, ........................ 250-753-3777Cedar, 1D-A-1830 Cedar Road, ............................. 250-722-3486
ROYAL CANADIAN MOUNTED POLICE303 Prideaux Street Non-Emergency ........................................................... 250-754-2345
SAFER (SHELTER AID FOR ELDERLY RENTERS)Provides monthly cash payments to subsidize rents for eligible
BC residents aged 60 years plus.
www.bchousing.org/programs/safer ................ 800-257-7756
SENIORS ADVISORY COUNCILTo advise Minister of Health and Minister responsible.
1515 Blanshard Street, Victoria ............................ 800-663-7867
SENIORS CANADA ONLINEProvides a fast way for seniors, their families, caregivers
& organizations that support seniors to access trusted
information on a range of topics .................www.seniors.gc.ca
SENIORS 101Online Vancouver Island seniors guide ....www.seniors101.ca
TELEPHONE VISITING SOCIETYProvides regular phone calls or visits to isolated seniors and
helps them cope with the challenges of living alone.
#208D - 2520 Bowen Rd. Nanaimo BC V9T [email protected].......................................................... 250-756-9455
REASONABLE RATES • 24 hours a day... 7 days a week
PERSONALIZED CARE plus IMPECCABLE SERVICE Approved service provider for Veteran Aff airs Canada.
Geriatric • PalliativeDementia • Personal Care Rehabilitation • Housekeeping Cooking & Cleaning Respite for Family Child Care & Special Needss Transportation • CompanioonshipNon-Invasive Foot Care Yard Maintenance & Handyman
Claire's Home Care Services Ltd. brings quality in to your lifestyle & peace of mind into your home.
Tel: 250-751-8114Toll Free: 1-888-751-8114
www.claireshomecareservices.com
SENIORS’ DISCOUNTSFirst Tuesday of the monthat participating retailers.
SENIORS’�MOVIES�&�WALKING�CLUBVisit Guest Services for moreinformation.
“Being a senior has its perks.”
Community. Island style
woodgrovecentre.com
8 A Special Supplement to the Nanaimo News Bulletin
SENIORS HOUSING & ASSISTED LIVING
The beauty of Nanaimo hasbeen attracting people for
generations and in recent de-cades it has become a favouriteretirement destination for itsgood weather, scenery and active lifestyle.
Though vacancy rates are histori-cally low, the region offers a varietyffffof housing options for the area’slarge senior population rangingfrom single family developments to all levels of assisted living.
The area boasts a healthy development industry building condos and single family homes that may be just a little more physically accessible than in other regions, up to variousforms of adult only facilities, senior specific housing and as-fisisted living options.
Many seniors live in single family houses, but significantfinumbers live in condos, apartments, mobile homes andother types of housing.
The region also has an increasing number of assisted living options for those who need different levels of long-term care ffffbut are generally able to get around on their own.
Assisted living includes a private, lockable, unfurnished unit
in a building with common din-ing and socializing spaces and includes two meals a day, lightweekly housekeeping, laundering of linens, social and recreational opportunities and a 24-houremergency system. The costis based on income with resi-dents paying 70 per cent of their monthly after-tax income, up to a maximum.
If there is permanent decline insomeone’s health, a significant fi
increase in care needs, or an inability to make decisions on their own, people may move from assisted living to a higher level of care.
Many of the area’s larger, newer senior living facilities includea range from independent living with virtually no help upto residential care options that provide 24-hour professionalcare and supervision for people with complex health needs. Staff administers medications and assist residents with daily ffactivities such as eating, bathing and dressing.
There is also a variety of home care help options and special-ized housing for people with dementia or people living in thecommunity that require specialised services such as physi-cally accessible or drug and alcohol free.
Tel: 250.714.0703Fax: 250.714.1807
Email: [email protected]
103-1629 Townsite Rd.,Nanaimo, BC
V9S 1N3
D b f f h t !Drop by for refreshments!Drop by for refreshments!Hours of Operation - 9:00 to 5:00 - Monday to Friday
A PHARMACY WITH A DIFFERENCE SPECIALIZING IN: FREE PRESCRIPTION DELIVERY
Yes...Yes...We Deliver!eliver!!eliver!!
Nanaimo’s Newest Pharmacy NOW OPEN!y
• Specialty Compounding Customized prescription and non-prescription medication to fi t your needs. Hormone Replacement Therapy (HRT), Cosmetic Compounds, Pain Gels
• Home Health Care• Blister Packaging• Medication ManagementComplimentary one to one consultation with your pharmacist
• Vaccination Program
A Special Supplement to the Nanaimo News Bulletin 9
SENIORS HOUSING & ASSISTED LIVING
BERWICK ON THE LAKE RETIREMENT RESIDENCEIndependent living suites, licensed residential care and
community respite services. 3201 Ross Road, Nanaimo.www.berwickretirement.com 250-729-7995See our ad on page 6.
DELANEY RELOCATION & HOME SUPPORT SERVICES LTD.Taking care of everything from packing to hanging pictures. We even cook your fi rst meal!576 Hobson Place, Courtenay, B. C. V9N 8W5(250) 334-9922 (phone)(250) 338-3359 (cell)www.delaneyrelocation.comSee our ad on page 21
GABRIOLA SENIOR CITIZENS ASSN 685 North Rd, Gabriola........................................................................................... 250-247-9638
GENERAL GEORGE R. PEARKES HOUSING SOCIETY100-15 Buttertubs Drive, Nanaimo........................................................................................... 250-753-5031
GOOD SAMARITAN WEXFORD CREEKWexford Creek off ers seniors safe carefree living in independent housing or assisted living suites. 80-Tenth Street, Nanaimowww.gss.org 250-713-1696See our ad on page 24.
HECATE GARDENSWe off er seniors a retirement opportunity which implements an active, healthy, independent lifestyle. 940 Hecate Street, Nanaimo, B.C. V9R 4K8 (250) 753-0387 www.hecategardens.comSee our ad on page 23
KEEPING HOUSE CARE FACILITYWe provide seniors a superior level of personal care in a safe and comfortable environment. 2263 Jingle Pot Road,Nanaimo. www.keepinghouseseniorshome.ca 250-716-1920See our ad on page 23.
KIWANIS VILLAGEIndependent, supportive, assisted living & complex care options to seniors requiring various levels of support & accommodation. 1233 Kiwanis Cresc. Nanaimo. www.kiwanisvillage.ca 250-753-6471See our ad on page 5
LA ROSA GARDENS1211 Cloke Road, Ladysmith, BC V9G 2B6(250) 245-1016See our ad on page 26
LAKESIDE GARDENS RETIREMENT COMMUNITY4088 Wellesley Avenue, Nanaimowww.lakeside-gardens.com 250-756-0799
If you have a condition that prevents you from
being able to come to one of our stores to shop,
you may be a candidate for our Sendial service
We have organized a special group of volunteers
who will phone and take your order and then
Thrifty Foods wFoods will deliver your groceries the very
nextxt day.t
TTo register:
Or call::
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1.8800000000000....6666666666666666667777777777777.....8888888888888222222222222888888888888888000000000000000000000000000
The Thrifty Foods Sendial Program is
Seeking Volunteers
Port Place650 South Terminal Avenue
250.754.6273
Longwood Station5801 Turner Road
250.729.4950
Brooks Landing2000 Island Highway
250.729.2933
Or try our
Online Shopping
Visit
thriftyfoodsonline.com
10 A Special Supplement to the Nanaimo News Bulletin
SENIORS HOUSING & ASSISTED LIVING
LONGLAKE CHATEAU3035 Ross Rd, Nanaimowww.longlakechateau.com 250-756-1411
MALASPINA GARDENS388 Machleary, Nanaimo.........................................................................250-754-7711
NANAIMO SENIORS VILLAGECampus of care off ering independence, plus assisted living
and nursing care services. 6089 Uplands Drive, Nanaimo. www.retirementconcepts.com 250-760-2325See our ad on page 16.
NANAIMO TRAVELLERS LODGENanaimo Travellers Lodge is a non-profi t, charitable organization dedicated to providing compassionate dementia care. 1298 Nelson Street, Nanaimo, BC V9S 2K5(250) 758-4676 / (250) 585-5505www.nanaimotravellerslodge.comSee our ad on page 17
OAK TREE MANORIndependent seniors supportive housing. It's aff ordable prestige in the heart of Nanaimo. 325 Hecate street, Nanaimo www.oaktreemanor.ca 250-716-1799See our ad on page 11
ORIGIN AT LONGWOODAn active lifestyle community with full service rentals, Mews Premium Suites and assisted living suites. Trial stays available. 6205 Oliver Road, Nanaimo www.origin.ca 250-751-7755See our ad on page 27
YANA SENIORS SOCIETY3690 Hammond Bay, Nanaimo........................................................................................... 250-729-0233
WOODGROVE MANOR6304 Metral Drive, Nanaimo........................................................................................... 250-390-1036
HOME RELATED SERVICES
BC HOUSINGA provincial program dedicated to providing housing assistance to those in need.www.bchousing.org ................................................. 800-787-2807
CANADIAN HOUSING & MORTGAGE CORPORATIONProvides information on housing and mortgage programs that are specifi c to seniors.www.cmhc.ca............................................................... 250-363-8040
ECO-ENERGY RETROFITwww.ecoaction.gc.ca/homes ................................ 800-622-6232
6481-B Portsmouth Rd, Nanaimo (250)933-0600(beside Ono’s - between Canadian Tire & Costco) www.FOAMguy.ca
RESIDENTIAL • MEDICAL • RECREATIONAL
• WORRY FREE • STRESS FREE • DELIVERY FREE!
WE CARRY COMFY MATTRESSES, TOPPERS & PILLOWS
Can’t Make
It In?
Call For
In-Home
Service
A Special Supplement to the Nanaimo News Bulletin 11
SENIORS HOUSING & ASSISTED LIVING
HOMEOWNER GRANT PROGRAMSOne of three provincial property tax assistance programs off ered to help homeowners reduce taxes.Box 9991, Stn Prov Govt, Victoria ........................ 888-355-2700
INDEPENDENT LIVING BC (ILBC)Off ers a middle option for seniors who need some assistance but do not want or need 24-hour residential care.www.bchousing.org/programs/independent
LIVESMART BCHelping BC residents make better energy choices.www.livesmart.bc.ca ................................................ 800-663-7867
NANAIMO AFFORDABLE HOUSING SOCIETY350 Prideaux Street, Nanaimowww.nahs.ca ............................................................... 250-758-1158
PROPERTY ASSESSMENTIn January of each year, BC Assessment sends all property owners a Property Assessment Notice showing the fair market value of their home. www.bcassessment.ca
PROPERTY TAX DEFERMENTHomeowners aged 55 years and over may defer the payment of annual property taxes on their principal residence. www.sbr.gov.bc.ca/individuals/Property_Taxes/Property_Tax_Deferment/ptd.htm
RESIDENTIAL REHABILITATION ASSISTANCE PROGRAMProvides low-income homeowners with fi nancial assistance for repairs of lower value homes. www.cmhc-schl.ca.ca/en/co/prfinas_009.cfmfi ................................................... 800-668-2642
RESIDENTIAL TENANCY OFFICEProvides landlords and tenants with information regarding their rights and responsibilities. www.rto.gov.bc.ca1st Floor, 1019 Wharf St, Victoria ........................ 800-665-8779
SAFER (SHELTER AID FOR ELDERLY RENTERS)Provides monthly cash payments to subsidize rents for eligible BC residents aged 60 years plus.www.bchousing.org/programs/safer................ 800-257-7756
SENIORS’ SUPPORTIVE HOUSING (SSH)Provides specially modifi ed rental homes, in selected subsidized developments to low income seniors.www.bchousing.org/programs/SSH .................. 800-257-7756
TRAC TENANT RESOURCE & ADVISORY CENTREwww.tenants.bc.ca .................................................... 800-665-1185
VANCOUVER ISLAND REAL ESTATE BOARDOnline at www.vireb.com6374 Metral Drive, Nanaimo ................................. 250-390-4212
12 A Special Supplement to the Nanaimo News Bulletin
SENIORS HOUSING & ASSISTED LIVING
CHOOSING A RETIREMENT COMMUNITYHere are some questions to ask and observations to make...
What type of care level do you off er?
❑ Independent Living
❑ Assisted Living
❑ Memory Care (Alzheimer's / Dementia)
❑ Respite Care
❑ Skilled Nursing
❑ Rehabilitation
❑ Physical Therapy
❑ Special Therapy
❑ Occupational Therapy
❑ Respiratory Therapy
Activities
❑ Is there an activity program?
❑ Do you have activity directors?
Activities (continued)❑ Are family members encourages to participate?
❑ Is an activity schedule posted? If so, when?
❑ Is there a common area with television?
❑ Is there a beauty / barber shop on-site?
Food / Meals
❑ Do you provide help with eating & diets?
❑ Are residents given a second helping if
requested?
❑ Is the dining area clean and well-furnished?
❑ How does the food look? Are there snacks?
❑ Is food prepared on-site or is it brought in?
CL
IP &
SA
VE
CLIP & SAVE
CLIP & SAVE
CL
IP &
SA
VE
DCH SERVICES
leaky taps, painting, plumbing, fixtures, general repairs, gutters, pressure washing, decks built,
modular furniture assembly (Staples. etc), hot water tanks
and many, many more services.
Doug Campbell(250) 619-0712
Nanaimo & Area
Honest work at a fair price.FREE ESTIMATES!
WE SERVICE MOST SERGERS & SEWING MACHINES
STORE HOURS: MON.-FRI. 10-5:30 • SAT. 10-5
CLOSED SUNDAYS
#105 Nored Plaza, North Nanaimo(Beside Costco)www.sergesew.com 250-390-3602
Serge & Sew
Come See What We’re All AboutFeaturing sewing machines & sergers for all
your sewing needs.g
• Quilting • Fabrics • Notions • Books • Classes
A Special Supplement to the Nanaimo News Bulletin 13
SENIORS SERVICES & ORGANIZATIONS
With populations in Nanaimo that includea large percentage of seniors, it’s only naturalthat the community as a whole has tailored much of its services and organizations around assisting our elders with their everyday needs.
Nanaimo as a region provides plenty for
seniors, as do private care facilities, localbusinesses and volunteer-based organizations - from social advocacy to music and theatre groups.
Within this guide, there are a multitude of resources to choose from.
Organizations, services there to help
ALCOHOLICS ANONYMOUSSupport & information for individuals with alcohol related problems. 24 hour answer line. www.aa.org212-285 Prideaux St, Nanaimo ............................. 800-883-3968
ALANONA fellowship for people whose lives have been aff ected by someone else’s drinking. www.bcyukon-al-anon.org www.bcyukon-al-anon.org................................... 250-752-0904
ALS SOCIETY OF BCTo meet physical & emotional needs of ALS patients & their caregivers. www.alsbc.ca#208 – 1600 West 6th Ave, Vancouver............... 800-708-3228
ALZHEIMER SOCIETY OF BCAlleviate the personal and social consequences of Alzheimer’s Disease and related dementias.www.alzheimerbc.org .............................................. 800-462-2833
ARTHRITIS SOCIETY OF BCCommitted to the research, care, education and advocacy for persons with arthritis.www.arthritis.ca/bc................................................... 800-321-1433
BC LUNG ASSOCIATIONLeads provincial and international lung health initiatives and lung disease prevention.www.bclung.ca ........................................................... 800-665-5864
CEDAR VALLEY MEMORIAL GARDENS CEMETERY & CREMATION CENTREwww.cedarvalleymemorialgardens.ca • 250-722-2244 • A division of Arbor Memorial Services Inc.
money, time and undue strain on lovveedd ooneesss.
Ask our planning specialists for the asssiiistaannncccceeyou need to make informed persoonaalldecisions today. FREE.
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“ It feels good to knowit’s taken care of.”
14 A Special Supplement to the Nanaimo News Bulletin
TMThe Hyundai names, logos, product names, feature names, images and slogans are trademarks owned by Hyundai Auto Canada Corp. ◊Finance offers available O.A.C. from Hyundai Financial Services based on new 2011 Sonata Hybrid models with an annual finance rate of 0% for 60 months. Financing example: 2011 Sonata Hybrid $31,564 at 0% per annum equals $242.80 bi-weekly for 60 monthsfor a total obligation of $31,564. Cash price is $31,564. Example price includes Delivery and Destination of $1,565. Registration, insurance, PPSA, license fees and all applicable taxes are excluded. *Starting price for 2011 Sonata Hybrid is $31,564. Price for model shown: 2011 Sonata Hybrid Premium is $36,064. Delivery and Destination charge of $1,565 is included. Registration, insurance, PPSA,license fees and all applicable taxes are excluded. Fuel consumption for 2011 Sonata Hybrid (HWY 4.6L/100KM; City 5.5L/100KM) is based on EnerGuide fuel consumption ratings. Actual fuel efficiency may vary based on driving conditions and the addition of certain vehicle accessories. Fuel economy figures are used for comparison purposes only. ◊*Offers available for a limited time and subjectto change or cancellation without notice. See dealer for complete details. Dealer may sell for less. Inventory is limited, dealer order may be required. ∆See your dealer for eligible vehicles and full details of the Graduate Rebate Program. ††Hyundai’s Comprehensive Limited Warranty coverage covers most vehicle components against defects in workmanship under normal use and maintenance conditions.
2011 Sonata Hybrid
The 2011 Sonata is the first Hybrid to feature lithium polymer batteries – the smallest, lightest and most advancedhybrid batteries in the world. It’s just one part of our investment in eco-friendly technologies called Blue Drive.With an impressive 206 net horsepower, proprietary 6-speed automatic transmission, panoramic sunroof, and LCD trip computer, the Sonata Hybrid feels more like driving a conventional automobile. After all, just because you careabout the environment, doesn’t also mean you don’t care about a great driving experience.
KEEP THE SKY BLUE AND YOUR WALLET GREEN.
www.jphyundainanaimo.caDL #23669
4123 Wellington Road, Nanaimo, BC
1-888-841-1855LOCAL ORLONG DISTANCE
5-year/100,000 km Comprehensive Limited Warranty5-year/100,000 km Powertrain Warranty5-year/100,000 km Emission Warranty
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A Special Supplement to the Nanaimo News Bulletin 15
SENIORS SERVICES & ORGANIZATIONS
BC LUPUS SOCIETYProvides education & support to people with lupus.www.bclupus.org ....................................................... 800-585-8787
BC PARAPLEGIC ASSOCIATIONAssists people with spinal cord injuries & other physical disabilities to achieve independence.www.bcpara.org ......................................................... 877-816-8700
BC SCHIZOPHRENIA SOCIETYSupport & education for people with schizophrenia & other serious mental illnesses.www.bcss.org .............................................................. 888-888-0029
CANADIAN BLOOD SERVICESRecruits blood donors, organizes and operates blood donor clinics ..........................................................www.bloodservice.ca
CANADIAN DIABETES ASSOCIATIONPromotes health through diabetes research, education, service & advocacy.www.diabetes.ca ........................................................ 800-226-8464
CANADIAN LIVER FOUNDATIONDedicated to liver health & the elimination of over 100 forms of liver disease.www.liver.ca ................................................................. 800-856-7266
CEDAR VALLEY MEMORIAL GARDENS AND CEMETERY CREMATION CENTREDuring your time of need, you can be assured that we will
take care of all the details, so you can focus on what's most
important - the celebration and remembrance of life, as a
gathering of family and friends. 2347 Cedar Road, Cedar. www.cedarvalleymemorialgardens.ca (250) 722-2244See our ad on page 13
CEREBRAL PALSY ASSOC. OF BCInfo & referral, lending library, newsletter, resource materials,
public education, speakers bureau, bursaries and more.
www.bccerebralpalsy.com..................................... 800-663-0004
CLAIRES HOME CARE SERVICES LTDRehabilitation, housekeeping, cooking, cleaning, respite,
transportation, companionship, non-invasive foot care,
yard maintenance, handy man services. Nanaimo. www.claireshomecareservices.com 250-751-8114 / 1-888-751-8114See our ad on page 7
DCH HANDYMAN SERVICES - NANAIMO & AREAWe provide reliable, prompt & effi cient handyman service - from leaky taps to building decks and everything in between.
250-619-0712See our ad on page 22
Westhill Centre - 1816 Bowen Road250-740-3880
WE OFFER:• support/compression
stocking fi ttings• equipment rentals• blister packing service• free local delivery of
prescriptions• 10% seniors discount
everyday• lottery, stamps, fax &
photocopying
• phone & gift cards• ostomy/woundcare
nurse on staff (at Westhill)
• mastectomy/bra fi ttings (at Westhill)
• pharmacist authorized to give vaccinations (at Chase River)
Chase River - Next to Country Grocer250-755-1830
16 A Special Supplement to the Nanaimo News Bulletin
SENIORS SERVICES & ORGANIZATIONS
DENTURIST ASSOCIATION OF BCEverything you need to know about dentures & where you can fi nd a local denturist ............................ www.denturist.bc.ca
GREAT CANADIAN OIL CHANGE-COUNTRY CLUB CENTREYou're busy, we're fast. Warranty approved and no appointments necessary.www.nanaimooilchange.com 250-729-3666See our ad on page 17
HOME HELP-SUPPORT FOR SENIORS IN THEIR HOMEThere is a time in life when compassionate help is necessary to maintain independence. Cooking, Cleaning, Companionship. [email protected] 250-616-0574See our ad on page 13.
LOVE YOUR HOME-DEIDRE LOVE, REMAX REALTOR(TRADEMARK)Professional Real Estate Services with a commitment to integrity and kindness. #1 - 5140 Metral DriveNanaimo, B. C. V9T 2K8www.loveyourhomenanaimo.com(250) 751-1223 (offi ce) (250) 802-9810 (cell)ffiSee our ad on page 19
NANAIMO COMMUNITY SENIORS SOCIETYAny senior can be part of the group. Get together on Wednesdays for luncheon at noon at the Moose Hall in Chase River, cost is $6. plus GST. ............................................................................................ 250-754-1708
NANAIMO CITIZEN ADVOCACYNon-profi t society dedicated to advocating for individuals who seek assistance, by providing education, information, referral, support and assisting them in exercising rights that maximize independence with dignity.110-55 Victoria Rd., Nanaimo ............................... 250-753-2321
NANAIMO COMMUNITY KITCHENSParticipants build skills, knowledge, friendships, and self-esteem while preparing low-cost healthy meals.www.nanaimocommunitykitchens.org271 Pine St., Nanaimo .............................................. 250-753-7470
NANAIMO FAMILY LIFE ASSOCIATIONNanaimo Family Life is dedicated to the children, youth, and families of our community. www.nfl abc.org/fl1070 Townsite Road, Nanaimo ............................. 250-754-3331
NANAIMO HARBOUR CITY SENIORSOff ers complete range of cultural and recreational activities, trips to city sights and other places in close vicinity. Offi ce hours; Monday to Friday 8:45 am to 4:30 pmffi500 Bowen Road, Nanaimo .................................... 250-755-7501
NANAIMO SENIOR PEER COUNSELLINGThe Senior Peer Counselling Program off ers emotional support and community connections to those who are 55 years and older. Referrals can be made by communty resources or self.1070 Townsite Road, Nanaimo ............................. 250-754-3331
nanaimoseniorsvillage.com
Call Tracy today to schedule a personal visit 250.760.2325 6089 - 6081 Uplands Drive
Assisted living, respite and complex care available
highgatenanaimo.com
So nice to come home to.
A Special Supplement to the Nanaimo News Bulletin 17
SENIORS SERVICES & ORGANIZATIONS
PARADISE ISLE SENIOR SOCIETYSeniors Drop-in Centre. Games, hobbies, social gatherings. Nurse on staff does counsellling and educational classes on nutrition, etc. Every Tuesday and Thursday there is soup and sandwich lunch at noon.201 Albert Street, Nanaimo ................................... 250-754-9566
PARKINSON SOCIETY OF BCAddressing the personal and social consequences of Parkinson’s Disease in British Columbia.www.parkinson.bc.ca............................................... 800-668-3330
SALVATION ARMYThe largest non-governmental direct provider of social services in Canada. www.salvationarmy.ca19 Nicol Street, Nanaimo ........................................ 250-754-2621SENIOR OUTREACH TEAMProvides outreach help to seniors and their caregivers in their existing home setting (including long term care facilities). It provides nursing, social work, clinical counselling and psychiatry counsulting services and works closely with the Home and Community Care Program. 1665 Grant Avenue, Nanaimo .............................. 250-755-3301
ST. JOHN AMBULANCEInformation & registration services for fi rst aid training, emergency and CPR courses fi rst aid kits and supplies.www.sja.ca/bcyukon ................................................ 866-321-2651
THE ROYAL CANADIAN LEGIONThe Legion’s 1,600 branches provide support to veterans & seniors including low-cost housing, healthcare and home support. www.bcyukon.legion.caBranch 10 ....................................................................... 250-753-4442Branch 256 .................................................................... 250-754-8128Branch 257 .................................................................... 250-390-2841TELFORD'S BURIAL & CREMATION CENTRE"Infl ation Proof" Pre-arrangement plans - Markers & Monuments - Complete Service & Reception Facilities - Nanaimo & Ladysmith ONLY Independent Funeral Homes.112 Frend Street, Ladysmith (250) 245-5553595 Townsite Road (250)591--6644See our ad on page 4
THRIFTY FOODSWhen you go through the checkout, let the cashier know that you would like your groceries delivered and the arrangements will be make. To off set the cost of gasoline and vehicle maintenance, there will be a $5.00 charge per order.Port Place - 650 South Terminal Avenue (250) 729-2937Longwood Station - 5801 Turner Road (250) 729-4950Brooks Landing - 2000 Island Highway (250) 729-2933www.thriftyfoods.comSee our ad on page 9
TRACTOR FOR HIRE - GARETH SCAIFELawn care, strata care, hedge mowing, fi eld mowing. Call for free quotes. [email protected] (250) 616-4487See our ad on page 23
Country Club Centre(250) 729-3666
Show your BCAA card and Save!
Locally Owned & Operated!Locally Owned & Operated!No Appointments!No Appointments!
Warranty Approved!Warranty Approved!
• Make a giftnteer• Become a volunt
NTL is preeparing for the• Learn how NTLge increase in dem rsmentia suffererhu erershuge increa
• Find out about NTL’ss residentidentialand day programs
Tel: 250-585-5505 | www.nanaimotravellerslodge.com
You can dramatically improve the lives of people with dementia by giving to Nanaimo Travellers Lodge (NTL).
One in fi ve baby boomers will fall prey to dementia
charitable zation with 30 years servble organiza rving NTL is a non-profi t, chre the ated dementia care fae only dedica e facility the community. We aa. Go website to:o to our new win the Mid-Island area
Leonard Krog M.L.A.(Nanaimo)
4-77 Victoria CrescentNanaimo, B.C. V9R 5B9
Hours: Monday to Friday10:00 a.m. to 12:00 - 1 p.m. to 4 p.m.
Telephone: [email protected]
www.leonardkrog-mla.ca
18 A Special Supplement to the Nanaimo News Bulletin
www.johnsbedrooms.com1707 Bowen Rd. Nanaimo 741-1777
841 Cliffe Ave. Courtenay 897-1666Toll Free 1-800-663-5645
For over a quarter of a century now I’ve been searching for the perfect mattress system. I’ve listened to sales rep after sales rep telling me about their “latest and greatest, new and improved” products ad nauseam.
On many an occasion I’ve bought these “latest andgreatest” systems for my own stores, hoping each time that the product would live up to its hype. I’d conservatively guess that over the years we’ve spent over $150,000 on mattress systems that failed and warranties that didn’t work because of the fi ne print.
And over the years we’ve listened to innumerable clients who are in the same boat. They’ve spent thousands of dollars on conventional mattress systems that failed weeks, months or a couple of years after their purchase, only to fi nd that the terms of their warranty made it impossible to collect.
What’s wrong with the mattress industryIn the old days, mattress had quilted “comfort layers”
both top and bottom. This meant we all had to fl ip our mattresses regularly in order to effi ciently utilize both layers of topping.
Now I never met anyone who enjoyed fl ipping their mattress, so it was inevitable that sooner or later someone would come up with a solution. This great day arrived in 2003 when manufacturers declared that the “no fl ip mattress” was the answer. “No more fi ghting with your bed! With our New and Improved Product, all you have to do is lie down and go to sleep”
Sounds great, but were they really trying to save you extra work? No - they were trying to cut costs. Instead of quilting mattresses both top and bottom to provide you with two comfort layers, they saved a pile of money by only quilting the top. And because there’s only one quilted layer, guess what wears out twice as fast? You got it - your no-fl ip mattress.
So it turns out that while the no-fl ip gimmick may have saved you some work, the real winners are the manufacturers who cut their costs by cutting quality.
Why the warranties don’t workYou can still get 15 - 20 year warranties on these new-
fangled mattresses, so it looks like your new no-fl ip mattress should last as long as your old one.
But let’s take a look at the fi ne print. Old warranties used to protect you against the excessive softening of your mattress over time. New mattress warranties claim that up to 2 inches of visible height loss, or body impressions, are completely normal and so not warranted.
What does that mean exactly? Here’s an example.
We’ve all sat on a couch that’s old - you know, the kinds where you take a seat and your behind ends up lower then your knees. Have a look at the cushion when you climb out of the trough. Has it lost any height from its orginal size? Unlikely. But the top layer has lost all its ability to cushion you.
It’s almost impossible to lose height on foam, which is what all mattresses are topped with, but that doesn’t mean the foam is doing the job you paid it to do. As the couch example demonstrates, just because your mattresses might look fi ne, it doesn’t mean that it will remain comfortable. But your warranty probably won’t cover you if it doesn’t.
We have some solutionsThe mattresses in my stores are made exclusively for my
stores according to our specifi cations. We don’t follow the industry by touting new gimmicks, cutting corners and writing warranties that protect us, not you.
Instead, we use old-fashioned common sense coupled with great Canadian - made foams and we do a little backyard tinkering when we fi nd a better way or a superior product. Our mattress can be made differently from side to side to accommodate different comfort preferences, usually at no additional cost. The mattresses can be fl ipped - easily! - and if components like the topping material do wear out, they can easily and inexpensively replaced.
It’s not expensive!A good queen-size mattress from us starts at $499.99. Come
in and see our mattress specialists and fi nd out why we are “the home of a great night’s sleep:”.
How much money have you lost trying to get a good night’s sleep? If you want sweet dreams, read on. by John Rogers, President, John’s Bedroom Barn
The great “no-fl ip mattress” rip-off
A Special Supplement to the Nanaimo News Bulletin 19
GOVERNMENT INFORMATION
BC NURSELINESpeak to a registered nurse 24-hours or a pharmacist from 5pm to 9pm every day...............................................866-215-4700
OMBUDSMANBritish Columbia’s independent voice for fairness.www.ombudsman.bc.ca ......................................... 800-567-3247
PHARMACAREProvides fi nancial assistance to BC residents for eligible prescription drugs and designated medical supplies.www.gov.bc.ca/health ............................................. 800-663-7100
PUBLIC GUARDIAN & TRUSTEE OF BCAdult’s right to self-determination, support & protection for those vulnerable to abuse or incapable of making their own decisions. www.trustee.bc.ca1019 Wharf Street (4th fl oor) Victoriafl ............... 250-356-8160
RESIDENTIAL TENANCY OFFICEProvides landlords and tenants with information regarding their rights and responsibilities. www.rto.gov.bc.ca1st Floor, 1019 Wharf St, Victoria ........................ 800-665-8779
SERVICE BCBasic information on government programs, with toll free transfers to provincial government offi ces.www.servicebc.gov.bc.ca ....................................... 800-663-7867
TOURISM BRITISH COLUMBIAwww.hellobc.com ...................................................... 800-435-5622
TRAVEL ASSISTANCE PROGRAMAutomated application service 24/7.................... 800-661-2668
VITAL STATISTICS AGENCY - Working to improve the Birth, Death & Marriage Certifi cates, Marriage Licenses, Name Changes, Wills and Registry Information.www.vs.gov.bc.ca ........................................................888 876-1633
FEDERAL INFORMATION
ABORIGINAL BUSINESS CANADA300 W. Georgia, 21st Floor, Vancouverwww.abc-eac.ic.gc.ca ................................................604 666-3871
CANADA BORDER SERVICES AGENCYGeneral border services information. Speak to an agent from 8 :00 am – 4:00 pm Monday to Friday.www.cbsa.gc.ca ...........................................................800 461-9999
CANADA REVENUE AGENCYAccess forms & publications 24/7.www.cra-arc.gc.ca...................................................... 800-714-7257
• Daily Matinees • One ticket Tuesday all for only $1125*
Woodgrove Centre
250.390.5021
www.landmarkcinemas.com - Movie, pop & popcorn *Limited time offer. Surcharge on all 3D features
MLA Parksville–QualicumRon Cantelon
Office: 100 East Jensen Ave.
Parksville, BC, V9P 2G9
Phone: (250) 951–6018
Email: [email protected]
Website: www.roncantelonmla.bc.ca
Toll Free: 1 (866) 488–7041
Working for Our Seniors
To find out more about how the province can help assist you try callng the Health and Seniors' Information Line. The free, 1-800 telephone line offers seniors a single source for information about government services-including information about health programs, as well as other non-health services and initiatives.
Call – 1 800 465-4911You can also find out more information about the province’s services and initiatives by visiting:
www.seniorsbc.ca
Professional Real Estate ServicesSpecializing in Service to Boomers & SeniorsCommitted to Integrity and Kindness~ Deirdre Love
Deirdre LoveOffi ce 250.751.1223 • Cell 250.802.9810dlove@loveyourhomenanaimo.comwww.LoveYourHomeNanaimo.com
RE/MAX of Nanaimo#1-5140 Metral Drive, Nanaimo BC V9T 2K8
“Offi ce independently owned and operated”
Love Your HomeDEIRDRE LOVE • REALTOR™
SENIORS REAL ESTATE SPECIALIST
20 A Special Supplement to the Nanaimo News Bulletin
GOVERNMENT INFORMATION
MUNICIPAL INFORMATION
CITY OF NANAIMOHours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.nanaimo.ca455 Wallace St., Nanaimo ....................................... 250-754-4251
NANAIMO COUNCIL & MAYORMayor John Ruttan ................................................ 250-390-4724Councillor Bill Bestwick ........................................k 250-753-7065Councillor Bill Holdom ......................................... 250-729-8983Councillor Diana Johnstone............................... 250-754-9996Councillor Jim Kipp ............................................... 250-753-5212Councillor Fred Pattje ........................................... 250-758-7575Councillor Loyd Sherry......................................... 250-729-7323Councillor Merv Unger......................................... 250-756-0399
REGIONAL DISTRICT OF NANAIMOInformation about regional services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca100 East Jensen Ave, Parksville ............................ 877-607-4111
DISTRICT OF LANTZVILLEHours of Operation are 8:00am - 4:00pm, Monday to Friday.www.lantzville.ca7192 Lantzville Rd., Lantzville .............................. 250-390-4006
LANTZVILLE COUNCIL & MAYORMayor Colin Haime ................................................ 250-390-1304Councillor Rod Negrave....................................... 250-390-4892Councillor Brian Dempsey .................................. 250-390-4222Councillor Warren Griff ey .................................... 250-390-3540Councillor Denise Haime ..................................... 250-390-1304Councillor Douglas Parkhurst ............................ 250-390-3056Councillor Joe Bratkowski ................................... 250-390-2767
PROVINCIAL INFORMATION
RON CANTELON, MLA PARKSVILLE-QUALICUMBox 877, 100 East Jensen Avenue Parksville, B.C. V9P 2G9Toll Free: 1-866-488-7041 e-mail: [email protected] website: www.roncantelonmla.bc.caSee our ad on page 19
LEONARD KROG, MLA FOR NANAIMOMLA for Nanaimo since May 2005 and serves as opposition critic for the Attorney General. #4-77 Victoria Crescent,Nanaimo www.leonardkrog-mla.ca (250) 714-0630See our ad on page 17
DOUG ROUTLEY, MLA FOR NANAIMO-NORTH COWICHANAdvocacy & referral, fax service, photocopying, certify true copy service, ministry contact information. Box 524 / #524-1st Ave. Ladysmith www.dougroutley.ca 250-245-9375See our ad on page 25
NANAIMO COUNCIL & MAYORMayor John Ruttan ................................................ 250-390-4724Councillor Bill Bestwick........................................k 250-753-7065Councillor Bill Holdom ......................................... 250-729-8983Councillor Diana Johnstone............................... 250-754-9996Councillor Jim Kipp ............................................... 250-753-5212Councillor Fred Pattje ........................................... 250-758-7575Councillor Loyd Sherry......................................... 250-729-7323Councillor Merv Unger ......................................... 250-756-0399
LANTZVILLE COUNCIL & MAYORMayor Colin Haime ................................................ 250-390-1304Councillor Rod Negrave....................................... 250-390-4892Councillor Brian Dempsey .................................. 250-390-4222Councillor Warren Griff ey .................................... 250-390-3540Councillor Denise Haime ..................................... 250-390-1304Councillor Douglas Parkhurst ............................ 250-390-3056Councillor Joe Bratkowski ................................... 250-390-2767
home medical equipment
Nanaimo - 2517 Bowen Road (250) 756-9875 (USED/CONSIGN) - 2110 Northfield Road (250) 756-9878 Duncan - 2628 Beverly Street (250) 709-9939 Powell River - 4488 Marine Avenue (604) 485-9310
North Island toll-free call 1-800-667-1406
www.nanaimo.medichair.com
complete products
complete services
walkers/rollators wheelchairs
scooters/power chairs lift chairs canes/crutches stairlifts/porch lifts bathroom safety seating systems
aids to daily living bedroom safety residential elevators soft goods
in-house service in-home trials delivery/set-up options
free in-home assessments
locally owned & operated
CompleteSolutions
A Special Supplement to the Nanaimo News Bulletin 21
SENIORS SAFETY & SECURITY
OTHER RESOURCES
BC CENTRE FOR ELDER ADVOCACY & SUPPORTIndividuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca411 Dunsmuir Street, Vancouver......................... 866-437-1940
BC CENTRE FOR ELDER ADVOCACY & SUPPORTIndividuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca411 Dunsmuir Street, Vancouver......................... 866-437-1940
BETTER BUSINESS BUREAU OF VANCOUVER ISLANDIt Starts With Trust! The BBB of Vancouver Island promotes fairness & honesty in the marketplace.www.vi.bbb.org220-1175 Cook St, Victoria ..................................... 877-826-4222
CANADIAN BAR ASSOCIATIONPromotes fair justice systems, eff ective law reform, equality in the legal profession and discrimination elimination.Dial-A-Lawyer Information:
Referral Service ............................................................800 663-1919Dial-a-Law Scripts .......................................................800 565-5297
CANADIAN SAFETY COUNCILSafety education materials, product information for seniors and contact numbers for provincial safety leagues (fi re safety, propane, sports and active living, etc.)Visit online at ...........................................www.safety-council.org
CRIME STOPPERSPays up to $2000 for information that leads to an arrest for drug off ences and stolen property recovery.www.crimestoppersonline.ca ............................... 800-222-8477
DIAL-A-LAWA free service providing general information about law in BC. Monday to Friday, 8:30am to 4:30pm .................. 800-565-5297
JUSTICE INSTITUTE OF BCEducating & training those who want to make communities safer. www.jibc.bc.ca ...........................................800-222-8477
LAWLINKFree legal info, advice & self-help resources.www.lawlink.bc.ca ..................................................... 866-577-2525
NANAIMO LIFELINE PROGRAMPersonal Emergency Response Service - sends help at the push of a button. #202-1801 Bowen Road, Nanaimo www.nanaimohospitalfoundation.com/lifeline 250-739-5770See our ad on page 4
Moving - Aging in Place?Let Delaney Relocation & Home Support Services Inc. take care of all the details. We help people stay in their own homes longer if that is what they desire - by organizing your space. As a certifi ed senior advisor, Anne Delaney can take a client focused approach to moving. We handle everything from downsizing, decluttering, packing, unpacking, to full set up of the new home.Call Anne at 1.250.334.9922, cell #250.338.3359 or visit our website www.delaneyrelocation.com
2010 Chamber of Commerce - Small Business of the Year Award
Delaney Relocation & Home Support Services Inc.
Legal Excellence. Island Values.
250-754-3321Toll Free: 1-800-263-3321
RAMSAY LAMPMAN RHODESLegal Excellence. Island Values.
l l i f @ l l 111 W ll S N i
RAMSAY LAMPMAN RHODESwww.rlr-law.com [email protected] w.w.com
L A W Y E R Sr l rBarristers, Solicitors & Mediators
Areas of LawBusiness Law• Civil Litigation• Commercial Litigation• Construction Law• Criminal Law• Divorce & Family Law• Mediation & Arbitration• Personal Injury / ICBC Claims• Real Estate Law• Wills & Estates•
22 A Special Supplement to the Nanaimo News Bulletin
SENIORS SAFETY & SECURITY
EMERGENCY NUMBERS
POLICE, FIRE OR AMBULANCE ..................................DIAL 911All areas serviced by 911 except Lasqueti .......... 250-248-6111
AIR OR MARINE EMERGENCYFor aerial or water emergencies ............................. 800-567-5111
ALCOHOL & DRUG REFERRALHelpline off ering 24 hour assistance .................... 800-663-1441
BC - SPCAFor animal emergencies in Nanaimo ................... 250-758-8444
CHILD FIND BCTo report a missing child or sighting.................... 888-689-3463
CRISIS INFORMATION LINEAAFor persons in emotional distress.......................... 888-494-3888
EARTHQUAKE, FLOODS, TSUNAMISPlus dangerous goods & spills ................................ 800-663-3456
EMERGENCY SERVICESShelters, medical transporation, etc. .................... 800-663-9122
FOREST FIRESFor reporting forest fi res only ................................. 800-663-5555
GAS LEAKS & ODOURSTerasen Gas .................................................................... 800-663-9911
HAVEN SOCIETYAA24-hour help for abused woman........................... 250-754-0764
POISON CONTROL CENTREInfo, resources & emergencies ................................ 800-567-8911
POWER OUTAGES & EMERGENCIESCellular *49376 or ........................................................ 888-769-3766
FIRE DEPARTMENTS (NON-EMERGENC
CEDAR ....................................................................... 250-722-3122
CRANBERRY ............................................................ 250-754-6068
EAST WELLINGTON ..........................................................................
EXTENSION ............................................................. 250-754-3235
GABRIOLA ISLAND .............................................. 250-247-9677
LANTZVILLE ............................................................ 250-390-2811
NANAIMO ................................................................ 250-753-7311
NANOOSE BAY ....................................................... 250-468-7141
NORTH OYSTER..................................................... 250-245-5111
FIRE DEPARTMENTS ( NON-EMERGENCY )
CEDAR ....................................................................... 250-722-3122
CRANBERRY ............................................................ 250-754-6068
EAST WELLINGTON ..........................................................................
EXTENSION ............................................................. 250-754-3235
GABRIOLA ISLAND .............................................. 250-247-9677
LANTZVILLE............................................................ 250-390-2811
NANAIMO ................................................................ 250-753-7311
NANOOSE BAY....................................................... 250-468-7141
NORTH OYSTER ..................................................... 250-245-5111
NOW OPEN!NEW PATIENTS WELCOME! connecting people with life
Hanan MerrillHanan MerrillRegistered Hearing Instrument Practitioner
Call Now for your FREE Hearing Test!#501-5800 Turner Rd. - Northridge Village (across from Northridge Fitness)
250-585-4100
Hearing TestsHearing Aid Sales and ServiceHearing Aid Parts and AccessoriesAssistive Listening DevicesCustom Hearing ProtectionListening Rehabilitation Program
A Special Supplement to the Nanaimo News Bulletin 23
HEALTH & FINANCIAL SERVICES
BELTONEFree hearing tests, hearing aid dispensing, repairs, batteries, WCB and DVA provider. #105 - 2000 North Island Highway, Nanaimowww.beltone.com (250) 756-9900See our ad on page 3
CALVORI HEARINGHearing ads & hearing tests. Full time Audiologist. #110-2124Bowen Road, Nanaimo www.calvorihearing.com 250-760-0749See our ad on page 4
CENTRAL DRUG STORESProviding prescriptions, specialty compounding, blister packaging, & home health care products. Six Nanaimo locations to serve you.Corner of Albert/Dunsmuir Street 250-753-6401346 Campbell Street 250-753-53421125 Dufferin Crescent 250-716-0063ffff2220 Bowen Road 250-758-77116010 Brickyard Road 250-751-2576Lantzville Road 250-390-4423See our ad on page 2
CLINE MEDICAL CENTRENew answers for medical conditions - Our integrative approach to healing. 233 Prideaux Street, Nanaimo www.clinemedical.com (250) 753-3030See our ad on page 2
MEDICHAIR - NANAIMOFull sales, service & rental provider of home medical equipment. Locally owned. 2517 Bowen Road, Unit #6, [email protected] 250-756-9875 / 1-800-667-1406See our ad on page 20
MS SOCIETY OF CANADA - CENTRAL ISLAND CHAPTERPO Box 39046, Nanaimo V9R 7B7 www.mssociety.ca/centralisland 250-754-6321
MEDIC ALERT FOUNDATIONwww.medicalert.ca ................................................... 800-668-1507
NANAIMO HEARING CLINICFull service hearing clinic off ering hearing testing, hearing aid sales & service and other related products & services.501 - 5800 Turner Road, Nanimo (Northridge Village)(250) 585-4100www.nanaimohearingclinic.comSee our ad on page 12
PHARMASAVEHome health care products, equipment rentals, crutches, wheel chairs, walker, blister packing. Free prescription delivery, 10% senior's discount everyday. 2 locations:#5 - 1273 South Island Highway (Chase River) (250) 755-1830 1816 Bowen Road (Westhill Plaza) (250) 740-3880www.pharmasave.comSee our ad on page 15
TRACTOR HIRETRACTOR HIRELawn Care/Strata CareLawn Care/Strata Care
Ph: 250-616-4487Ph: 250-616-4487✔ HeHeHHeHeHeHeHeHeHeHeHeHeeHeHeHeeHeHeHHeHeeHeHeeeHHHHHHHHHedgdgdgdgdgdgdgdgdgdgdgdggdgdgdgddgdgdggdgggdgeee e ee ee e eee eeeeee ee momomomomomommomomomomomomomomomomomomommomoomomomomommmom wwiwwwiwwwwwiwwiwwwwiwiwwwwwwwwwwwwwwwwwwiww ngngnngngnnngngngngngngggngngnggnnngnnggnngnngnngggnngggggnnHeedge mowowing✔ FFiFFFiFFiFiFiFiFFiFFFFiFiFFFFFFiFFFiFFFFFFFFFFFFFFFFFFFFF eeleeeeeleeeeleleleleleleee d d d dd dd d d momomomomomomomomomomommmmommomoomomoomomomoomoooommmmomomoomooooooooooooowwiwwwiwiwiwwwwwwwwwwwiwwwwwwwwwwww ngngngngngngngngnnnngngngngnngnngnnnnnnnnnnngngnnnngnnnnnnndddddddddddddddddddddddddddddddddddd ggggggggggggggggggggld g✔
A Home For Seniors•Enjoy Great Meals, Activities
and Outings.•Respite & Daycare Available.
250-716-19202263 Jingle Pot Road, Nanaimo
www.keepinghouseseniorshome.com
A Home For Seniors•Enjoy Great Meals, Activities
and Outings.•Respite & Daycare Available.
250-716-19202263 Jingle Pot Road, Nanaimo
www.keepinghouseseniorshome.com
Keeping HouseKeeping House
Active Healthy Independent Lifestyle
Senior RetirementSenior Retirement
• Three Nutritious Daily Meals• Housekeeping • Linen & Laundry Service • Activities
• Transportation• Reasonable Rates• Close to Clinics, Mall, Parks, Waterfront, Theatre, Banks, and Hospital
250-751-4933 www.hecategardens.com
Enjoy a Healthy ActiveEnjoy a Healthy ActiveIndependent LifestyleIndependent Lifestyle
24 A Special Supplement to the Nanaimo News Bulletin
HEALTH & FINANCIAL SERVICES
RAMSAY LAMPMAN RHODESOne of Vancouver Island's largest law fi rms, off ering trusted legal advice & representation across a broad spectrum of legal subject areas.111 Wallace StreetNanaimo, B.C. www.rlr-law.com (250)754-3321See our ad on page 21
RX RAM PHARMACYA pharmacy with a diff erence specializing in medication management, home health care, customized prescription and non-prescription medications, blister packaging, free prescription delivery.103-1629 Townsite Road, (250) [email protected] our ad on page 8
HEALTH
BC HEALTH GUIDE PROGRAMReliable health info that you can trust. 24 self-care program to you better understand & manage your health.www.bchealthguide.org ......................................... 800-465-4911
BC NURSELINEProvides 24-hour, confi dential health information & advice. Speak to a registered nurse 24-hours or a pharmacists from 5pm to 9pm every day.
HEALTH & SENIORS’ INFORMATION LINESeniors can speak with a real person to answer questions on health programs & services. Mon to Fri, 8:30am to 4:30pm.www.hls.gov.bc.ca/seniors .................................... 800-465-4911
HEALTH INSURANCE BCAdministers the Medical Services Plan (MSP) and PharmaCare on behalf of the Ministry of Health Services.www.hibc.gov.bc.ca ...................................................800 663-7100
HEALTHLINK BCSpeak with a nurse about your symptoms, consult with a pharmacist about your medication questions 24/7. www.healthlinkbc.ca.............Dial 811 (Hearing Impaired 711)
MEDICAL SERVICES PLANAutomated 24/7 phone service with limited information about your MSP account, benefi ts and services.www.health.gov.bc.ca.............................................. 800-663-7100
MENTAL HEALTH INFORMATION LINEwww.heretohelp.bc.ca............................................. 800-661-2121
NANAIMO & DISTRICT HOSPITAL FOUNDATONThe foundation creates opprtunities for donors to advance helthcare in our communities. #102-1801 Bowen Road, Nanaimo. www.nanaimohospitalfoundation.com 250-755-7690
A Special Supplement to the Nanaimo News Bulletin 25
HEALTH & FINANCIAL SERVICES
PHARMACAREProvides fi nancial assistance to BC residents for eligible prescription drugs and designated medical supplies.www.gov.bc.ca/health ............................................. 800-663-7100
SENIORS CANADA ONLINEProvides a fast way for seniors, their families , caregivers & organizations that support seniors to access trusted information on a range of topics .................www.seniors.gc.ca
PROVINCIAL HEALTH SERVICES AUTHORITY (PHSA)700 –1380 Burrard Street, Vancouver....................604 675-7400
FINANCE
BC ASSESSMENT AUTHORITYProduces independent assessments on an annual basis for all BC property owners ...................................www.bcassessment.ca
BC PENSIONERS ORGANIZATIONPromotes the best interest of elder citizens in BC, in all matters pertaining to their welfare ....................................... 604-530-2601
CANADA BENEFITSInformation about federal, provincial, and territorial benefi t programs and services for seniors and individuals. www.canadabenefi ts.gc.cafi ..................................... 800 622 6232
CANADA REVENUE AGENCYAccess to forms & publications 24/7.www.cra-arc.gc.ca...................................................... 800-714-7257
CREDIT COUNSELLING SOCIETY OF BCA not-for-profi t debt solutions service.
www.nomoredebts.org ........................................... 888-527-8999
GUARANTEED INCOME SUPPLEMENTIf you are a senior living on a low income, you may be eligible
for the Guaranteed Income Supplement (GIS), which provides
additional money, on top of the Old Age Security Pension.www.servicecanada.gc.ca .......................................800 277-9914
PUBLIC GUARDIAN & TRUSTEE OF BCAdult’s right to self-determination, support & protection for
those vulnerable to abuse or incapable of making their own
decisions.www.trustee.bc.ca1019 Wharf Street (4th fl oor) Victoriafl ............... 250-356-8160
TEMPORARY PREMIUM ASSISTANCETemporary Premium Assistance (TPA) provides a short-term period of Medical Service Plan (MSP) premium waver for qualifying individuals and families
[email protected] ..............................................................800 207-2051
EldersIn Transition
Moving Out - Moving In - Moving On
When Life HappensThe Hospice Shoppe Can Help
The Nanaimo Hospice Shoppe thrift store offers a free service to seniors and family members when life transitions require the sorting and disposition of household and personal belongings.
Call 250-758-8886 for information
www.nanaimohospiceshoppe.com
26 A Special Supplement to the Nanaimo News Bulletin
SENIORS TRANSPORTATION
LEISURE, RECREATION & SHOPPING
AVALON CINEMA CENTRE-WOODGROVE CENTRECheck out our website for daily shows, or call for showtimes.www.landmarkcinemas.com 250-390-5021See our ad on page 19
CRUISE PLUS MANAGEMENT LTD.Full service travel agency specializing in cruise and exclusively packaged vacations. P.O. Box 40, 7143 Caillet Road, Lantzville. www.cruiseplus.ca (250)390-0220, 1-800-854-9664.See our ad on page 28
THE FOAM GUYRest, relax recover. Mattresses, cushions and upholstery for your residential. commercial and medical needs. 6481 - BPortsmouth Road, nanaimo, www.foamguy.ca (250) 933-0600See our ad on page 10
JOHNS BEDROOM BARNLarge selection of foam, solid wood furniture, convenient on-site services and deliveries. Locally owned and operated since 1989. 1707 Bowen Road, Nanaimo www.johnsbedroombarn.com (250) 741-1777See our ad on page 18
NANAIMO COMMUNITY SENIORS SOCIETYAny senior can be part of the group. Get together on Wednesdays for luncheon at noon at the Moose Hall in Chase River, cost is $6. plus GST. ............................................................................................ 250-754-1708
NANAIMO HARBOUR CITY SENIORSOff ers complete range of cultural and recreational activities, trips to city sights and other places in close vicinity. Offi ce hours; Monday to Friday 8:45 am to 4:30 pmffi500 Bowen Road, Nanaimo .................................... 250-755-7501
NANAIMO THEATRE GROUPCommunity theatre off ering 5 quality plays per season. 2373 Rosstown Road, Nanaimowww.nanaimotheatregroup.com (250) 758-7246.See our ad on page 10
PARADISE ISLE SENIOR SOCIETYSeniors Drop-in Centre. Games, hobbies, social gatherings. Nurse on staff does counsellling and educational classes on nutrition, etc. Every Tuesday and Thursday there is soup and sandwich lunch at noon.201 Albert Street, Nanaimo ................................... 250-754-9566
SERGE AND SEWRetailer of sewing machines, sergers and accessories. Repairs and service. Classes available. #105 Nored Plaza, North Nanaimo. www.sergesew.com (250) 390-3602See our ad on page 22
WOODGROVE CENTREWith over 150 stores and services to choose from, you are sure to fi nd everything you are looking for. 6631 North Island highway, Nanaimo. www.woodgrovecentre.com (250)390-2721See our ad on page 7
BC FERRIESBC seniors (65 and over) travel free on most BC routes Mon-Thur except holidays. Passenger fares only.www.bcferries.com .............................................888-223-3779
BC HIGHWAY CONDITIONSCheck highway driving conditions online or by using their automated phone service.www.drivebc.ca ...................................................800-550-4997
BC TRANSITLinking communities, businesses & lifestyles. Visit online atwww.bctransit.com
HANDY DARTA door-to-door transit system for those unable to access the public transit system .................................................. 250-248-4557
JIM PATTISON HYUNDAIWe off er a diverse collection of new vehicles and premium preowned vehicles. Come visit us at 4123 Wellington Road, Nanaimo. www.jphyundainanaimo.ca 1-888-841-1855See our ad on page 14
1 Bedroom Suites Available Starting at $1,925.00 per month
La Rosa Gardens provides luxurious living for discerning retirees who want a carefree lifestyle and the time to enjoy the fi ner things in life. A stately,
four-storey complex, La Rosa Gardens is situated in a lush setting, and is conveniently located in beautiful Ladysmith, British Columbia.
1211 Cloke Road,Ladysmith
Ph: 250-245-1016
La RosaGardens
A total of 34 private suites, and in • partnership with the ppVancouver Island Health Authority, 26 Assisted Living suitesAll suites have Bedside & Bathroom, • 24 hr. Emergency Response SystemConcrete fi• audible and visual fi re alarm system
Three delicious meals prepared by yyour chefs and served in our formal dining room each day
•
•
Home Support through Vancouver Island Health Authority
La RosaGardens
A Special Supplement to the Nanaimo News Bulletin 27
at Origin at Longwood Active Lifestyle Community
ASSISTED LIVING SUITES TRIAL STAYS AVAILABLE
FULL SERVICE RENTALS LONG-TERM CARE SUITES
Nan
aimo
Parkw
ay
Hammond Bay Road
Rutherfo
rd R
oad
Brannen Lake
Long Lake
Metral D
rive
Uplands Drive
Island Hw
y North
Up
land
s Drive Tu
rner
Ro
ad
LongwoodStation
NanaimoNorth Town
Centre
WoodgroveCentre
Oliver Road
Oliver Road6205 Oliver Road (at Uplands)
Nanaimo 250-751-7755
www.originlongwood.ca
ACTIVE LIFESTYLE COMMUNITY
ASK ABOUT OUR VAVV CATIONAA STATT YSAA / RECOVERY / CAREGIVER RELIEF
The First Choice for Care in your Community
Origin at Longwood, an Active Lifestyle Community in Nanaimo with an established reputationfor excellence in service and care is now proud to offer Long-Term Care as part of our care continuum.
For more information on rates and availability and to find the care that is right for you, please contact Heather Goudreau or Jean Skoreyko, R.N. at 250-751-7755.
COUPL
ES C
ARE
COM
ING FALL
201
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28 A Special Supplement to the Nanaimo News Bulletin
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PRINCESS CRUISESescape completely®
Life is not measured by the number of breaths we take, but by the number of moments that take our breath away.
250.390.0220250.390.0220www.cruiseplus.caCruisePlus
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