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Page 1: NTC 2010_Trinet Internet Solutions_Mobile Giving

TextText22Success! Success!

Ron WeberTrinet Internet Solutions, Inc.

Visit Booth #19

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In January 2010, mobile giving raised over $30 million, compared to $4 million for 2009.

© 2010 Trinet Internet Solutions Inc.

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Agenda• Industry Overview• 7 Steps to Strategies for Success!

© 2010 Trinet Internet Solutions Inc.

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Today’s Trends

© 2010 Trinet Internet Solutions Inc.

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Today’s Trends

Social MediaMicro-giving

Micro-Blogging

“Wired Wealthy”

Mobile Donations

© 2010 Trinet Internet Solutions Inc.

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What’s the Reach?

Source: Mobile Web Design by Cameron Moll, Telephia

850M 1.5 B 2.7 BCurrently 68.7% of all American Mobile phone subscribers are active user of text messages.

© 2010 Trinet Internet Solutions Inc.

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Mobile Industry Overview

• Mobile Industry Growing at 27% year over year

• 268 Million U.S. Mobile Subscribers in 2009

• 40 Million Smart Phones Sold in 2nd Quarter ’09

• US mobile phone users open more than 90% of the text messages they receive

Sources: The Nielsen Company, Apple, Venture Capital Companies

© 2010 Trinet Internet Solutions Inc.

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4 Billion Text Messages sent PER DAY in the US!

© 2010 Trinet Internet Solutions Inc.

Sources: 2009 Social Media Revolution, 2009 CTIA Semi Annual Report

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© 2010 Trinet Internet Solutions Inc.

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+ =

© 2010 Trinet Internet Solutions Inc.

Mobile Giving

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© 2010 Trinet Internet Solutions Inc.

Mobile Giving

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How Does it Work?

“Give” to 50500 “Yes”

2) Confirmation Text1) Keyword Text Message

Opt-In

© 2010 Trinet Internet Solutions Inc.

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Mobile Giving Overview

1st Year – 2007

Mobile Giving

Sources: Mobile Accord, USA Today, 2009, *Mobile Cause

$300,000

*Estimated $15 Billion in 2017?5

Nonprofits

In 2008, text2give raised 4 million for all nonprofits. January 2010, text2give has already raised 30 million + for nonprofits.

© 2010 Trinet Internet Solutions Inc.

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Who is Using Mobile Giving?

© 2010 Trinet Internet Solutions Inc.

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7 Strategies for Mobile1. Short-Term Events2. Matching Gifts3. Social Media4. Partnerships5. Text2Pledge6. Text2Broadcast7. Applications

© 2010 Trinet Internet Solutions Inc.

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1) Short-Term Events

Since the HAITI Earthquake,* ADRA’s online and mobile fundraising initiatives have raised over 73% of 2009’s online initiatives.

*As of January 26, 2010© 2010 Trinet Internet Solutions Inc.

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Short-Term Events Strategy

• Promote campaign at offline ministry events

• Promote campaign on radio or television

• Promote campaign on social networks, such as Facebook or Twitter

Medium: Large: Small:

Make sure to feature and integrate campaign in

marketing materials!

© 2010 Trinet Internet Solutions Inc.

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2) Matching Gifts

Share our Strength partners with AT&T

• Goal: Provide relief to the 12.4 million children at risk of hunger in America

• Donate $5 by texting “SHARE” to 20222

• AT&T encouraged employees to volunteer and participate •Organized 32 food drives throughout the country •AT&T matched up to $100,000 in text2give initiatives

© 2010 Trinet Internet Solutions Inc.

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Case Study: Toys For TotsHASBRO Match “Text 4 Tots” donation

• Text “TOY” to “90999” to donate $5 • HASBRO matched up to 150k texts.

+

© 2010 Trinet Internet Solutions Inc.

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2) Matching Gifts Strategy

• Partner with an influential donor or “wired wealthy”

• Partner with a large corporation

• Partner with corporate employee matching donation program

•Partner with group of influential donors

Medium Tier: Large Tier: Small Tier:

Establish a realistic giving goal

© 2010 Trinet Internet Solutions Inc.

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Over 70% of US online adults now participate in some form of social media activity.

Source: Forrester Research, 2009

3) Social Media

© 2010 Trinet Internet Solutions Inc.

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YouTube Campaign

Open Doors USA Text to Send a Bible Campaign (Integrated w/YouTube Marketing Campaign)

+

=© 2010 Trinet Internet Solutions Inc.

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Social Media Strategy

Medium: Large: Small:

• Post movies promoting campaigns on social media sites, such as YouTube

•Embed videos on blogs and different sites

• Encourage congregations to promote the films on their social media accounts and websites

• Encourage large scale websites to feature movie

• Contact and encourage influential ministry bloggers and sites to feature movie

Encourage your constituents to

“retweet” or embed your video

© 2010 Trinet Internet Solutions Inc.

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Fox Q13 and Food Lifeline partners for the 5th Annual Children's Holiday Campaign

© 2010 Trinet Internet Solutions Inc.

4) Partnerships

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Partnerships Strategy

• Partner with local TV and newspapers to promote campaign

• Develop relationships with local journalists

• Partner with National TV Programs and Publications to promote and feature campaign

• Leverage celebrities

• Partner with regional television programs and large publications

Medium Tier: Large Tier: Small Tier:

Don’t be afraid to leverage

relationships!

© 2010 Trinet Internet Solutions Inc.

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5) Text2PledgeAllows constituents to PLEDGE a donation amount.

Image Sources: Apple, MVGR

+ =• Receive Larger Mobile Donations• 80% Response Rate

© 2010 Trinet Internet Solutions Inc.

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6)Text2Broadcast

Allows nonprofits to send constituents a text message.

Image Source: Apple© 2010 Trinet Internet Solutions Inc.

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Why is Text2Broadcast effective?

• Requires constituents to opt-in.

• Reach anyone, anytime and anywhere.

• Over 90% SMS Open Rate.*

• Share News, Updates, Donation Opportunities

Source: Mobile Marketing USA, Gartner Research

© 2010 Trinet Internet Solutions Inc.

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Hope For The Heroes

Image Source: Apple© 2010 Trinet Internet Solutions Inc.

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Text2Broadcast Opportunities

• Share Donation & Volunteer Opportunities• Share Breaking News• Share Site Updates• Share Inspirational Messages

© 2010 Trinet Internet Solutions Inc.

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7) Applications

*Source: Mobile Marketer

According to industry experts,* mobile ads are three-to-five times more effective than online.

© 2010 Trinet Internet Solutions Inc.

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Smartphone Sales in North America Grew 69!%

Source: Gartner Research, 2009

© 2010 Trinet Internet Solutions Inc.

Smartphone Industry

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iPhone Market

Sources: Goldman Sachs Research, Apple

20072 million

20087 million

200920 million

201040 million

• iPhone is most popular mobile phone in the US

• 100,000+ iPhone Applications

© 2010 Trinet Internet Solutions Inc.

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TBN

© 2010 Trinet Internet Solutions Inc.

Apple’s first live network streaming mobile application.• Live Streaming of Television Shows and Network Channels • Integrated Brand Promotion, which helps encourage donations

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GoPlanit.com’s Pet Earth Application

Source: Acu.edu© 2010 Trinet Internet Solutions Inc.

• Application Features: Earth is Your Virtual Pet and You Take Care of It• Applications donates a portion of the retail price and ad revenue to plant trees

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Can You Meet Me Half Way?

Image Source: Apple

iPad, 2010

• Will Create More Demand for Mobile Applications

© 2010 Trinet Internet Solutions Inc.

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Mobile Application Opportunities

• Volunteer Applications• Interactive Games• Connect Constituents • Share Videos, Photographs, Event Highlights &

News

© 2010 Trinet Internet Solutions Inc.

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Mobile Friendly WebsiteAccording to Gartner Research, “by 2013, mobile phones WILL OVERTAKE PCs as the most common Web access device worldwide.”

© 2010 Trinet Internet Solutions Inc.

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Mobile Friendly Website

© 2010 Trinet Internet Solutions Inc.

Livestrong.org

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Jumping to NEW Heights with Mobile!

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Steps for Mobile Success

1. Filter: Strategize and determine unique and engaging content.

2. Focus: Create appealing content, including voice response channels, segmented content paths and SMS alerts to engage target audience.

3. Adjust: Tailor the mobile content to continually reflect the changing needs and desires of your target audience.

© 2010 Trinet Internet Solutions Inc.

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Make Mobile Part Of Your IMC Plan!

Awareness

Knowledge

Interest

Trial

LoyalConstituent

Mobile - Radio/TV/Print/Direct Mail – Email/Banner Ads/SEO –SEM/Facebook/Twitter

Visit YOUR WEBSITE

Attends Ministry

Donation

Goal 1:

Goal 2:

Goal 3:

Integrated Marketing Communications

© 2010 Trinet Internet Solutions Inc.

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Questions

[email protected]

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Trinet Internet Solutions, Inc.

• Visit Booth #19

• Mobile Giving Provider

© 2010 Trinet Internet Solutions Inc.

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www.trinetsolutions.com

[email protected]

Visit Booth #19

© 2010 Trinet Internet Solutions Inc.

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