Oklahoma Network Mentorship Program
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About Me Zane Gray:
B.S. Chemical Engineering (OU 1996) USAF network deployments (1996-2001) OU computer networking (2001-present) Self-proclaimed Apple Fanboy Married since 1993 to an OSSM alumn! Eight (yes, “8”) kids (and #9 due in December) Addicted to chocolate (peanut M&M’s are my favorite)
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About Us OU IT Network Services:
Support 8000+ wireless users Support 15000+ network users Support ~25000 host devices Support ~1300 wireless access points Support ~850 security cameras Support ~1250 network switches and routers Over 200 physical and virtual servers
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About Us (cont.) OneNet Services:
Support K-12 in Oklahoma Support Higher Ed’s in Oklahoma Support State Agencies State-wide Optical Network (DWDM) 10-Gig Connectivity to Research and Education
Networks VoIP, VTC, E-Mail and Web Hosting Services
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What is the ONMP? The Oklahoma Networking Mentorship Program is an
educational outreach connecting networking professionals from OU and OneNet with students in the technology field
It is part of an NSF grant to enhance Oklahoma’s educational and research capability through network improvements
The goal: identify, develop, and recruit talent Activities include:
Presentations to students throughout OK Job shadowing opportunities (on-site & virtual)
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Job Shadowing On-Site
Schedule a time with us to see what we do! Virtual
e-mail us at [email protected] (OU IT Network Team) Facebook: [email protected] More to come…
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Other Opportunities/Resources Cisco Academy at OU
OU IT internal for now… maybe public next year! Regional Cisco Academy is at Francis Tuttle
IT Internships at OU E-mail Jennifer Pike [email protected]
Jobs at OU http://jobs.ou.edu
Jobs at OneNet http://www.okhighered.org/job-opportunities/
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So, what’s it like? Warning… PG-13 material ahead!
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National Research & Education Networks (World-Wide)
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National Research & Education Networks (Internet2)
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National Research & Education Networks (RONs)
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OneNet
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The OU WAN Network
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The OU Norman LAN
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How Do We Manage It All?
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Operations & Maintenance
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Tools of the Trade
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Tools of the Trade
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Tools of the Trade
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A Day in My Life…
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A Day in My Life… Prioritize!
Know what is important Don’t let the “immediate” overshadow the
“important” Delegate!
Know when to ask for help Build a circle of trust Give credit where it is due
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A Day in My Life…
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A Day in My Life… Get to know your customer
Get out from behind the desk Don’t be afraid to drop in on someone Follow up on issues
Overcome fears Step out of the “comfort zone” Take charge when things are going wrong Be accountable (it’s OK to be wrong)
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A Day in My Life… Be the trusted advisor
Subject matter expert in your field Know both the “trees” as well as the “forest”
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A Day in My Life…
Have fun! Breaks can get you out of a
rut (not too frequent…) Make your office the place
you enjoy being at. Be that person everyone
wants to be around Lead by example!
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How Do I Get This Job?! What I look for in a resume… (the basics)
College diploma in a relevant field Experience Certifications I never look at salary (that’s up to HR)
What I look for in a resume… (under the hood) Someone who doesn’t change jobs every 1
to 2 years (probably won’t last long) Someone who understands the “lingo” Someone who knows how to keep it “brief”
but “relevant”
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How Do I Get This Job?! A Brief Note About Resumes…
Keep it brief! No more than 2 pages (3 at most). You don’t need to write a novel, because
we won’t read it. Keep it relevant!
Tailor your resume to match the job you are targeting.
Leave out extraneous details. These will come out in the interview process.
Sell yourself…. Yourself! Don’t let a “headhunter” sell you.
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How Do I Get This Job?! (“The Interview”)
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How Do I Get This Job?! What you should do before then…
College diploma in a relevant field… this is worth up to 5 years of relevant experience!
Experience… internships during college can be applied toward this (kill two birds at the same time).
Certifications… start small, and work your way up. Do this during college, or even during high school.
Build relationships… sometimes, it isn’t WHAT you know, it’s WHO you know.
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How Do I Get This Job?! What you should do… (cont.)
Prayer never hurts! Be positive. Have a back-up plan. Have someone else critique your resume. Pass the interview.
Be honest during the interview. Practice the interview Thank the interviewer both in person, and
later in writing.
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What Do I Look For in a Job? What to look for…
Money isn’t everything. There are sometimes trade-offs for higher salaries
More hours More travel Fewer benefits
Reputation. Find a place that everyone is talking about. Ask the people that work there if it is worth it!
Family friendly environment. Flexible work hours can be important.
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What Do I Look For in a Job? What to look for… (cont.)
Look at the “whole package” Dress code? Distance to work? Free parking? Starbucks (or pub) nearby? Shared office space? Time-off policy? Condition of office? Training and learning opportunities!
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What Do I Look For in a Job? What to look for… (cont.)
Interview the interviewer. Don’t be scared. This is a two-way
partnership. Ask for a guided tour. Ask to meet your “team”. Ask the interviewer how they like the job.
This is a long-term commitment! Trust your instincts! If your gut says “no”,
then turn down the job. Keep that back out plan in place until the
probationary period is over.
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I GOT THE JOB! Now what?
Suggestions for success… Never compromise your morals. Be honest… it’s hard to remember all of the
lies you’ve told, and who you told them to. Be there for other people… and they will be
there for you. Be positive! It’s contagious.
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I GOT THE JOB! Now what?
Suggestions for success… Don’t take things personally… in the grand
scheme of things, it’s just a job! Rule your destiny. Step outside of your comfort zone. Nothing in your job is worth getting angry
over. Your customer is why you are where you are.
Be there for them.
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I GOT THE JOB! Now what?
Suggestions for success… Change in inevitable… just roll with it!
Johnny Mnemonic
320GB of memory*
*(with memory doubler)
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I GOT THE JOB! Now what? Technical Stuff for Network Engineers…
Know the OSI model. It will save you days of troubleshooting time!
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I GOT THE JOB! Now what? Technical Stuff… (cont.)
Document everything! Trust me, it will save you time in the long run.
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I GOT THE JOB! Now what? Technical Stuff… (cont.)
Ask for the cool toys!
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I GOT THE JOB! Now what? Technical Stuff… (cont.)
You will never have enough time or money… always have a backup plan.
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I GOT THE JOB! Now what? Technical Stuff… (cont.)
Technology changes fast! Try to keep pace, and don’t wait for “futures”…
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Q&A
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Contact Information
AIM: zgray3 Yahoo!: zanewgray Mobile Me: zane.gray Skype: zanewgray Gizmo: zanegray Google: zanewgray Facebook: [email protected] Twitter: zanewgray Fring: zanewgray Facetime: [email protected] Movi: [email protected] E-Mail: [email protected]