Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
OpenWorld 2016 GE: How the largest Industrial Conglomerates Benefits from Application Integration
Rajesh Kalra, Sr. Principal Product Manager, Oracle Pradeep Juttu, Chief Architect, GE Digital Harsh Takle, Sr. Director, Oracle Matthew Baldwin, Enterprise Architect, Oracle September 21, 2016
Confidential – Oracle Internal/Restricted/Highly Restricted
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Confidential – Oracle Internal/Restricted/Highly Restricted 3
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
Connectivity via Oracle Integration Products
GE: Integration in the Cloud and Business Benefits
Partnering with GE
ERP Cloud Integration Framework
Q/A
1
2
3
4
5
4
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
1
2
3
4
5
5
Connectivity via Oracle Integration Products
GE: Integration in the Cloud and Business Benefits
Partnering with GE
ERP Cloud Integration Framework
Q/A
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
The Importance of a Connected Business
6
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 7
Get connected. Go beyond
Connect Your Business
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 8
Broad, Deep and Integrated Cloud Platform Capabilities
ORACLE CLOUD PLATFORM
APPLICATION DEVELOPMENT
SYSTEMS MANAGEMENT
Architects and IT Ops
INTEGRATION MOBILE
CONTENT AND PROCESS
BUSINESS ANALYTICS
DATA MANAGEMENT
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Oracle Integration Cloud Service: Integration Simplified
• Key Features
– Point and Click Integration
– Prebuilt integrations for common scenarios
– Automated back-up, patch updates, and upgrades
– Library of connectors for Oracle and 3rd party applications
Benefits:
– 6X faster integration of applications
– Little cloud/SaaS expertise needed
– Enables LOB/ Apps IT collaboration
– Delivers increased business agility
– Powerful platform for current and future integration needs
Oracle Applications, SAP, custom, legacy…
ON-PREMISES
3rd Party
Salesforce
Oracle SaaS Applications
Oracle Integration Cloud Service
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 10
Integration Cloud Service – Journey from Inception
10
Releases – more than total of all major SOA releases on-premises in the last decade!
Customers who are running in ICS today including several running in Production
Connectors to various SaaS and on-premises applications
10+
45+
150+
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Cloud Adapters
Oracle Strategy for Adapters • Deliver standards based best in class adapters with rich and
elevated user experience
• Offer deep and native integration with SaaS, Applications (ERP, CRM etc.) & technology protocols
• Deliver integration friendly interfaces
• Significant productivity and time reduction in delivering complex maps (e.g. polymorphic wsdls)
• Based on Cloud Adapter SDK from Oracle – same connectivity on Integration Cloud Service and SOA Suite
• Oracle is the largest SaaS and Apps vendor in the world: our apps teams build and deliver adapters using Cloud Adapter SDK (e.g. Oracle CPQ Cloud Adapter, E-Business Suite adapter etc.)
• Deployment portability between cloud & on-premises
Oracle Integration Cloud Service
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
ICS Cloud Adapters – in Production As of Sept 2016
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
1
2
3
4
5
Confidential – Oracle Internal/Restricted/Highly Restricted 13
Connectivity via Oracle Integration Products
GE: Integration in the Cloud and Business Benefits
Partnering with GE
ERP Cloud Integration Framework
Q/A
Confidential. Not to be copied, distributed, or reproduced without prior approval. Confidential. Not to be copied, distributed, or reproduced without prior approval.
GE Digital Integration Strategy
October 3, 2016
Owns no
vehicles
Owns no
real-estate
Creates
few apps
Success defined
Assets are significantly
more efficient
Create a compelling user
experience
Develops a robust
ecosystem
The software is a vehicle
for value creation
Apple
GE becoming Digital Industrial
By 2020, 10k turbines, 68k jet engines, 100MM+ lightbulbs & 152MM cars will be connected. GE will generate & model this data internally & with customers. This is Digital Industrial
As industries get data-enabled entry barriers vanish & Moore’s law applies (2X annual growth)
Services | Condition-based services
Engineering design | Design for productivity/cost
Manufacture | Optimized manufacturing
GE best equipped to drive transformation 124 of years experience building machines … now connecting with analytics to drive productivity
GE providing platform & solutions to enable Digital transformations internally & for customers: Predix, APM, Digital Twin, Digital Thread, Brilliant Factories
APM: Asset Performance Management
Cloud-based platform for Industrial Internet
Industrial data
management
Connected
assets
Cloud & mobile Industrial data
science
Capabilities for Industrial companies
Asset lifecycle Monitoring &
diagnostics
Operations &
intelligence
Predictive
maintenance
GE Digital ERP Landscape
17
Billing CC Gateway Tax engine Subscription
s
SOA Integration Platform
FTP/MFT
Scalable SaaS ERP on Oracle
cloud, GE Enterprise Standards and
compliant local stat compliant
Accelerated deployments, eliminating
customizations and simplified
configurations
Enhanced user experience, with real
time analytics and reporting,
refreshed user interface
Unified modern cloud foundation
Confidential. Not to be copied, distributed, or reproduced without prior
approval.
GED Integration Landscape
110 total Integrations
60 Phase 1
22 weeks
Feb ’16 – Jul ’16
50 Phase 2
18 weeks
June ’16 – Oct
‘16
ERP Middleware
On Cloud
App App
On Premise
Middleware ERP
Fusion ERP IPAAS
Architecture guidelines
80/20, 80% of integrations in ICS
Simplify the integration operations and support
Reduce/eliminate on-premise footprint for integrations
IPAAS ( Integration platform as a Service)
Rich adapters for SAAS applications
Platform managed by Vendor, always current
Accelerates build and delivery time
enables proactive action with notification & dashboards
Center of gravity shifts
with ERP to cloud
Light weight compared to on-prem tools
Confidential. Not to be copied, distributed, or reproduced without prior
approval.
Phase 1: On-prem SOA
October 3, 2016 Presentation Title 19
File based data integration (FBDI) is a primary mode of integrating with Cloud ERP for Financials
Overview
SOA\BAM\
EHW
Oracle Cloud ERP
ESS
O
W
S
M
GE
On
Pre
mis
e
2. Import to interface table
Fusion
AP
I
ga
tew
ay
SAM
L 1. Load to UCSM
3 Import to base table
4. Import results
5.
ResportService.failedRecords*
Internal
SFTP
Data
exchanc
e
• GL, AR, AP, & FA
• High month end volumes
• File based integration
• Chatty integration
• Need deep understanding of Fusion jobs
• Multiple failure points..
• Long dev & test cycle • Custom resubmission
Design Cons
• OSB centric design
• Consumes lots of resources
• BAM for visibility
• FTP/SFTP
Integrations had 60% of resources and 50% of cost !! Integrations was slowing ERP rollout!!
Confidential. Not to be copied, distributed, or reproduced without prior
approval.
Phase 2: Cloud based Integrations
October 3, 2016 Presentation Title 20
Adapters used
Oracle Cloud ERP
ESS
O
W
S
M
GE On Premise Fusion
ICS\ MFT CS
MFT\GXS
CRM/subscr
iption/etc.,
Fusion, CPQ
Salesforce
FTP
REST/SOAP
Fusion Modules/Apps
Financial
Order Management
CPQ, PPM
CRM & 11+ cloud
apps
Integration Types
Real-time
Scheduled
Events
Files
How did we do it?
• Patterns to accelerate development
• Used Adapters to simplify development
• Built-in resubmission and monitoring
ICS Gaps
• No scope level error handling
• Limited data retention period
• No built-in Queue’s
• No HA for connectivity agent
Integrations was no longer the bottleneck!!
Confidential. Not to be copied, distributed, or reproduced without prior
approval.
ICS Dojo
October 3, 2016 Presentation Title 21
GE & Oracle partnering to enhance ERP Cloud adapter to meet GED ERP needs…
Pivot would have required 2x of current team
6 enhancements
* When all in ICS
Notifications, Error Handling, dashboard,
Performance, SOAP adapter ….
850K Development
savings
$1.1 MM Savings in cloud
250K savings*
Infrastructure
• Delivered in last 4 weeks…
30 bugs fixed Includes functionality, stability, UI &
performance fixes • Product dev team @ GE onsite ,
9 W2W use cases • Built together in first 7 days Successful initial load test!! Oracle &
GE continuing tuning and tests
Complete dev by 9/2 • Continue dojo style development Oracle onsite till post go live…committed for
success!!
• Accelerated release with fixes
• Real-time bug fix
• Enabled go/no-go for ICS
GED Fusion & ICS solutions to be leveraged across GE with growing Cloud ERP adoption
* When Fully migrated to cloud
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
1
2
4
5
23
Connectivity via Oracle Integration Products
GE: Integration in the Cloud and Business Benefits
Partnering with GE
ERP Cloud Integration Framework
Q/A
3
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Enterprise Cloud Learnings
• Multi-National Team Sport
• Team Members –GE, PWC, Accenture, Oracle Product Management, Consulting,
Account Team, Engineering and A-Team
• Fast - Concept to Implementation February 2016 – September 2016
• DOJO Approach
• Increase the velocity of delivery
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Increase Enterprise Integration Velocity
Functional Design MVP
Connectivity Team Development
Business Process Support
On Premise Systems
ERP Cloud
Ora
cle
Inte
grat
ion
Clo
ud
Ser
vice
Cloud Systems
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Enterprise Customer Benefits using ICS
• Key ICS Design Patterns for developed for ERP Cloud Integrations
– Real time Integrations
– File Based Batch Integrations
– On Premise to ERP Cloud Integrations
– ERP Cloud to Non-Oracle Cloud Integrations
• Testing and QA shared from the partnership from both GE and Oracle
• 39 Enhancements were identified and are either being scoped, in process of being delivered or delivered.
• SDLC Patterns Across Multiple ICS Development Environments
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
1
2
4
5
27
Connectivity via Oracle Integration Products
GE: Integration in the Cloud and Business Benefits
Partnering with GE
ERP Cloud Integration Framework
Q/A
3
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 28
ERP Integration Services
Integrated Cloud
Integration Platform
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 29
The Integrated ERP Cloud
PaaS
PaaS
Pre-built
Pre-packaged
Native
ERP Cloud
Native Integration Flows • Single common architecture for Employees,
Users, Security, Geography, Customers, etc.
• Requisition to Receipts Supplier Invoice to Payment ; Expense Reports to Reimbursement
• Period Close to Financial Reports; Budget to Approval
• Credit Review to Approval
Configure Quote to Order
Customer Invoice to Receipt
Pre-packaged Integrations • Accounting Hub Reporting Service with
EBS
• Revenue Management Cloud Service with
EBS
Integration Services
Integration Platform
Integration Services • Setup Web Services
• Bulk Inbound/Outbound Web Services
• Transactional Web Services
Pre-built Integrations • Integrated Quote-to-Cash experience
with CPQ Cloud Service
• Planning and Budgeting Cloud Service
Integration with Financials Cloud Service
Integration Platform • Orchestrate Inbound/Outbound Bulk
Data Flows across On-Premise, PaaS, and
ERP Cloud
• Orchestrate Setup/Transactional Services
across On-Premise, PaaS, and ERP Cloud
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 30
Generate Receivables, Payables, and Journals Source Data Files
1 Load & Import 2
ZIP
Bulk Import Web Services Bulk Extract
AUTOINVOICE.CSV PAYABLESINVOICE.CSV JOURNAL.CSV
Integration Cloud Service
ERP Cloud
Scenarios:
On-premise / PaaS based applications
require to import recurring billing
transactions into ERP Cloud
On-premise insurance claim processing
applications creates Payables Invoices
for handling payments
Approach
Automate the flow end-to-end using
ERP integration Service and avoid high
touch integration scenarios for
handling individual transactions 100+ Interfaces - Financials, Project Portfolio Management, Procurement and Supply Chain Management
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
GE Collaboration - Streamlined Bulk Integration Services
• Common WSDLs for direct invocation for Inbound & Outbound Integration Flows
• Bulk Import Coverage: 100+ Interfaces coverage across Financials, Projects, Procurement, and Supply Chain Management
• Supports:
– Enhanced Bulk Import Flow – one step load & import with optional callback notification upon success/failure
– Inbound Data File Processing – use cases covering Rapid Implementation Files, bank statement files
– Enhanced Bulk Export Flow – one step extract & export operation with optional callback notification upon success/failure
Oracle Confidential – Internal/Restricted/Highly Restricted 31
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
GE Collaboration - Streamlined Bulk Integration Services Advanced Capabilities
• PGP Encryption of Inbound & Outbound Data Files – Ensure sensitive data is encrypted in flight, while in use and at rest in storage
– Ensure compliance and meet regulations
• Auto Purge Interface Data & Files – Frees up Tier 1 storage and improves RPOs & RTOs.
– Improves data integration performance
• Large Data Files Efficiency – Scalability – Improves files size limitation
– Improves file upload and download flow performance
– Reduces usage of system resources such as CPU and RAM
• Multi-Threaded Bulk Import – Maximize parallelism and throughput performance for large data files
– Intelligent processor maximizing resources without impacting OLTP performance
– Ability to create data batches by business logic or grouping
Oracle Confidential – Internal/Restricted/Highly Restricted 32
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 33
Import & Export Services
Setup Services
Transactional Services
Extension Services
1000+ ASSETS
DATA LOADER SPREADSHEET WEB SERVICES HCM CONNECT DATA EXTRACT Bulk Import Web Services Bulk Extract
ERP Cloud web services Examples:
ERP Integration Service Attachment Upload
Purchase Order Payables Invoices
AR Transactions Expense Reports
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 34
ERP Integration Services Pre-packaged Integrations
Master Data
Processed Transactions
Orders, Contracts, Invoices
Scenario
• Revenue Management Cloud Service
integration with EBS
Approach
Reference data is kept in sync using ERP
Integration Service
Revenue source lines are extracted from
Oracle EBS
Extract file is imported into Oracle ERP Cloud
using ERP Integration Service
Revenue simulation, adjustments, and
accounting happens on ERP Cloud
Accounting extract in ERP Cloud generates
the csv data file
EBS extracts the file from ERP cloud using ERP
Integration Service and post it into Oracle EBS
GL
Transaction Processing Centralized Accounting, Compliance
Enterprise Structure, Master Data
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Integration Cloud Service Integration and Extensibility
Oracle Confidential – Internal/Restricted/Highly Restricted 35
Web Services
Web Services & Events
On-Premise Applications
Integration Cloud Service
Unified integration & extensibility platform with enterprise grade security
Point-and-click easy configuration for connectivity across on-premise, third party, PaaS, and cloud applications
Rich monitoring and robust error management
Ability to push and pull data files
Extend business logic using event subscription
Leverage pre-built adapters to discover, connect, transform, and route integration flows
ERP Cloud
Event Subscription
Web Services
PaaS
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
1
2
4
5
Confidential – Oracle Internal/Restricted/Highly Restricted 36
Connectivity via Oracle Integration Products
GE: Integration in the Cloud and Business Benefits
Partnering with GE
ERP Cloud Integration Framework
Q/A
3
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 37
Q & A