Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
October 5, 2016
OSHKOSH RELIANCE SUPPLIER 8D TRAINING
Oshkosh Corporation Classification: Restricted
Syllabus GPSC Oshkosh Reliance – Foundation Level Training
Target Audience – All GPSC Employees and Suppliers
Pre Requisites – None
Documents / Pre Work Required – None
This is a foundational level training. This material provides you the training required to
successfully manage the 8D process using the Oshkosh Reliance software. Following
this training you should have an understanding of each of the steps involved and the
process flow to successfully complete an 8D.
Foundation -101
Application -201
SME -301
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE HIGH LEVEL MAP
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSN, OSHKOSH SUPPLIER NETWORK
Navigate to OSN, Oshkosh Supplier Network to access Oshkosh Reliance
Link to OSN
https://osn.oshkoshcorp.com/
Login for Oshkosh Reliance
can be found here:
• On October 20
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE LOG IN SCREEN
Enter User name and password to access Oshkosh Reliance
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE LOG IN SCREEN
Enter User name and password to access Oshkosh Reliance
• Oshkosh is using an External Active Directory than generates the
following log in structure “PN123456” for suppliers
• Recommend bookmarking this to minimize typing the PN # every time
you log into Reliance
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE – PASSWORD RULES
• Expires every 45 days
• Must be at least 8 characters
• One upper case
• One lower case
• One special character
• Cannot use the same password if
used in the last 24 changes
• Inputting password 3 times will lock
account
• If locked out wait 30 minutes
and you can try again
• After 1 year of no activity account
will be deleted
• If deleted account holder will need
to request access
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE HOME PAGE
Modules accessible within Oshkosh Reliance
Click on module to open
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D
Oshkosh Current 8D Phases
• D1 – Problem Solving
• D2 – Problem Description
• D3 – Containment Actions and Short Term
Corrective Actions
• D4 – Root Cause Analysis
• D5 – Long Term Corrective Actions
• D6 – Implementation and Verification of Long
Term Corrective Actions
• D7 – Preventative Action
• D8 – Effectiveness Check
Process Expectations
• 24 hours after notification, containment
required
• 15 days or less for root cause identification
• 30 days or less corrective action completed
• 45 days or less validation / closure of 8D
Oshkosh Reliance 8D Phases
1. Draft
2. Containment / Short Term Corrective
Action
3. Containment / Short Term Corrective
Action Review
4. Root Cause Analysis / Long Term
Corrective Action
5. Root Cause Analysis / Long Term
Corrective Action Review
6. Implementation and Verification of
Long Term Corrective Action
7. Preventive Action
8. Effectiveness Check / Closed
(Oshkosh Completes)
Supplier can complete all sections of 8D
after Draft phase
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – BASIC NAVIGATION
Ability to sort by Open,
Closed, Voided and
My Open 8Ds Reset View button
to undo sorting
Ability to sort all
headers in view
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – BASIC NAVIGATION
Supplier list of 8D’s to complete
All headings are sortable
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – BASIC NAVIGATION
Save
Save and Close
Refresh
Print to PDF
Drop Down Menu
Close
Go To
Index
Quick Navigation Tabs
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – BASIC NAVIGATION
Check out Document
Copy Link
Edit all Fields
Send Notification to Oshkosh
Switch to Read Mode
Reassign Document
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – SUPPLIER ISSUED AN 8D
My Open CAPA 8D’s shows part number 006154 is in “Containment /
Short Term Corrective Action” phase for supplier to complete
Select 8D to open and complete
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE HIGH LEVEL MAP
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – BASIC NAVIGATION
Under CAPA8D
supplier can see all
relevant information
about the 8D
Supplier can also
access by tabs
Supplier should
navigate to “Supplier
Response” to fill out
8D or “All Tabs”
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – BASIC NAVIGATION
Containment / Short Term
Corrective Action requires
suppliers to fill out the
following
• D1 Problem Solving Team
(asterisks = required)
Supplier can complete entire
8D during any phase for
submission to Oshkosh
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – BASIC NAVIGATION
Containment / Short Term
Corrective Action requires
suppliers to fill out the
following
• D2 Problem Description
(asterisks = required)
• Is Is Not Template if
additional assistance
needed
Supplier can complete entire
8D during any phase for
submission to Oshkosh
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – BASIC NAVIGATION
Containment / Short Term
Corrective Action requires
suppliers to fill out the
following
• D3 Containment Actions
and Short Term Corrective
Actions
• Fill in known information for
quantities
• Add attachments as needed
to support
Supplier can complete entire
8D during any phase for
submission to Oshkosh
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – BASIC NAVIGATION
Under D1 to D7
instructions on how to
fill out each section are
available by clicking on
“Show D1 Instructions”
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – SUPPLIER SUBMITS D1, D2 & D3
Click on “Containment / Short Term Corrective Action Review” to send to Oshkosh
Submitting D1, D2 & D3
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D - SUPPLIER SUBMITS D1, D2 & D3
Phase Dialog box will
appear
Ability to Notify and
add comments as
needed
Email will notify
Oshkosh an action
needs reviewed
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE HIGH LEVEL MAP
Oshkosh reviews D1, D2 & D3
to approve or reject the 8D
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – SUPPLIER RECEIVES FEEDBACK
My Open CAPA 8D’s shows part number 006154 is in “Root Cause
Analysis / Long Term Corrective Action” phase for supplier to complete
Select 8D to open and complete sections
• D4, Root Cause Analysis
• D5, Long Term Corrective Actions
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE HIGH LEVEL MAP
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – SUPPLIER COMPLETES D4 & D5
Suppliers complete sections
• D4, Root Cause Analysis
• D5, Long Term Corrective
Actions
5 why template required
Fishbone available as
analysis tool
Attachments available for D4
and D5 as needed
After completing sections
send back to Oshkosh for
approval
Required to check box –
system will error out if not
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – SUPPLIER COMPLETES D4 & D5
Click on “Root Cause Analysis / Long Term Corrective Action Review” to send to
Oshkosh for review – Submitting D4 & D5
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – SUPPLIER COMPLETES D4 & D5
Phase Dialog box will
appear
Ability to Notify and
add comments as
needed
Email will notify
Oshkosh an action
needs reviewed
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE HIGH LEVEL MAP
Oshkosh reviews D4 & D5 to
approve or reject the 8D
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – SUPPLIER RECEIVES FEEDBACK
My Open CAPA 8D’s shows part number 006154 is in “Implementation
/ Preventative Action” phase for supplier to complete
Select 8D to open and complete sections
• D6, Implementation and Verification of Long Term Corrective Action
• D7, Preventative Action
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE HIGH LEVEL MAP
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – SUPPLIER COMPLETES D6 & D7
Suppliers complete sections
• D6, Implementation and
Verification of Long Term
Corrective Action
• D7, Preventative Action
After completing sections
send back to Oshkosh for
approval
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – SUPPLIER COMPLETES D6 & D7
Click on “Effectiveness Check” to send back to Oshkosh for review
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D - SUPPLIER COMPLETES D6 & D7
Phase Dialog box will
appear
Ability to Notify and
add comments as
needed
Email will notify
Oshkosh an action
needs reviewed
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE HIGH LEVEL MAP
Oshkosh reviews D6 & D7 to
approve or reject the 8D
If approved send to “Closed”
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – REVIEW OF CLOSED 8D
Closed 8Ds
Use Navigation tab on side and
select “All Closed” to view
All Closed 8Ds will be displayed in
Oshkosh Reliance
Select 8D you would like to open and
review
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – HISTORY OF 8D
Reliance keeps running comment log and all
“Closed” 8Ds permanently
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – BENEFITS
• Centralization of all 8D
• Accessible by Oshkosh and Suppliers
• No need to upload to FTP site
• Tracking of all information available
• Report available for Oshkosh and Suppliers (Future project being defined)
• Automated system to track and address all 8D
• Minimal use of email to communicate back and forth
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
QUESTIONS
Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted
OSHKOSH RELIANCE 8D – EXTRA SLIDE
Oshkosh Reliance 8D Phases
1. Oshkosh - Draft
2. Supplier - Containment / Short Term Corrective Action (D1, D2, D3)
3. Oshkosh - Containment / Short Term Corrective Action Review
4. Supplier - Root Cause Analysis / Long Term Corrective Action (D4, D5)
5. Oshkosh - Root Cause Analysis / Long Term Corrective Action Review
6. Supplier - Implementation and Verification of Long Term Corrective Action (D6)
7. Supplier - Preventive Action (D7)
8. Oshkosh - Effectiveness Check / Closed (Oshkosh Completes D8)
Supplier can complete all sections of 8D after Draft phase