AUTHORINGtaking a closer look beneath the surface of content creation
SINGLE SOURCE
presented by: Laura Blind & Dan Schaeffer
Learning Designer
Paychex, Inc.
Training and Development Center
Dan Schaeffer
Training Content Manager
Paychex, Inc.
Training and Development Center
Laura Blind
Learning Designer
Paychex, Inc.
Training and Development Center
Dan Schaeffer
Training Content Manager
Paychex, Inc.
Training and Development Center
Laura Blind
Custom Transition Slide
12,600
Employees
560,000
Clients
Almost 100
Products &
Services
Dozens
of Business
Units
TRAINING & DEVELOPMENT CENTER
89
Employees
19
Instructional
Designers
Support all
employees &
client employees
Custom Transition Slide
TRAINING & DEVELOPMENT CENTER
89
Employees
19
Instructional
Designers
Support all
employees &
client employees
12,000+
ILT participants
per year
40
ILT Programs
173,000
web-based training
hours
12,000+
ILT participants
per year
40
ILT Programs
173,000
web-based training
hours
Custom Transition Slide
What should our
outputs support?
Meanwhile, beneath the surface…
Do our
current
procedures
still work?
Engaged
Users
Knowledge
Onboarding,
Ongoing Training,
Documentation
Experience
Walkthroughs,
Personal coaching,
Screencasts
Knowledge
Onboarding,
Ongoing Training,
Documentation
Experience
Walkthroughs,
Personal coaching,
Screencasts
System Usage (via new Single Source Projects)
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Initial
Onboarding
S
Business Unit Engagement
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Phase 1
Phase 2
Phase 3
One to Many
(Content to Output)
Centralized Design
and Templates
Centralized Media
Management
Content Re-use
(audience & BUs)
Any questions?
One to Many
(Content to Output)
Centralized Design
and Templates
Centralized Media
Management
Content Re-use
(audience & BUs)YOU
THANK