7/21/2019 PES Leadership Empathy
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l c s m n v g r
g a p d t b c z g
p r n l u m
g
g x p g r c a g e t
LGGV lgscie tbcehcei; d buade-mgetgrgl dpprndmb tn OGDPECEI, MPGD\CEI, & @GCEI tbrnuib G
7/21/2019 PES Leadership Empathy
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Y B N d r g w
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BNY mde p r n t n t y p g ogdr e>
Y B D \ d r gt b g c r e g g l
Y B S l n g
s c t
a d t t g r t n
t b g W ] G
P >
7/21/2019 PES Leadership Empathy
http://slidepdf.com/reader/full/pes-leadership-empathy 4/9
lcsmnvgVrcacei < Mnetgxt<44 spodttgr
VPNAV\; \dhg d anaget tn spodttgr & mbdttgr `rdce adttgrdrnuel tbg lgscie tnpcm (d `rdce luap).
Y B D \ >
Y B
G P G >
Y B N >
B N Y >
7/21/2019 PES Leadership Empathy
http://slidepdf.com/reader/full/pes-leadership-empathy 5/9
gapdtbczEggljcelceijdmg 0 jdmg
VPNAV\;Lcvg LGGV ce idcecei d `gttgr uelgrstdelceinj Wsgrs drnuel tbg lgscie mbdoogeig.
•\goo ag d tcag wbge...>
•Mde ynu lgsmrc`g ynur jggoceis
drnuel tbg anaget>
•Ybdt adhgs ynu sdy tbdt>
•\goo ag anrg d`nut...>
•Mde ynu rgmdoo de gxpgrcgemg tbdt
wds scacodr>
•Yby wds tbdt> Yby> Yby>
•Bnw sn>
7/21/2019 PES Leadership Empathy
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gapdtbczWepdmhrgtgoo
VPNAV\;\dhg d anaget tn rgtgoo wbn ynu agt.Mdpturg tbg gssgemg nj ynur Wsgr.
C agt...(Edag + d jgw dlkgmtcvgs)
Bg/]bg cs... (snag <44)
C ogdregl...(cetgrgstcei tcl`ct)
7/21/2019 PES Leadership Empathy
http://slidepdf.com/reader/full/pes-leadership-empathy 7/9
gxpgrcageBAY...> tbg <tbYnrl
VPNAV\;\dhg ynur VNZ, jocp ct & `ucol lcjjgrget BAY...>uscei tbg <tb Ynrl tn ‟cevcinrdtg‑ ynur T.
BAY...
BAY...
BAY...
7/21/2019 PES Leadership Empathy
http://slidepdf.com/reader/full/pes-leadership-empathy 8/9
prnlumJggl`dmhOYY
VPNAV\;Bdoj tbg jggl`dmh cs lneg, jcoo ce tbg rgst.
c ochg... c wcsb... c wnelgr.