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Page 1: PM4SD: Design and deliver effective, sustainable tourism projects

PM4SD™: Design and deliver effective,sustainable tourism projects

09/05/2014

Silvia Barbone, Jlag

PM4SD™ is a trademark of FEST

Page 2: PM4SD: Design and deliver effective, sustainable tourism projects

Agenda

• Welcome and introduction– Lenny Descamps, Marketing Manager APMG-International France, Belgique– Silvia Barbone, president of JLAG

• PM4SD Framework• Methodology• Qualifications• Benefits

• Questions/Answers• More informations

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• Examination Institute created in 1993 in the UK

• Design training scheme and certifications

• Accredit training organisations with the highest norms on the market for the benefits of the candidates

• + 270 organisation accredited with 1500 trainers

• Portfolio of 40 products: Project management, change and IT

• 12 subsidiaries worldwide

• + 250 000 exams in 2013

APMG-International

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Your presenter: Silvia Barbone

Silvia Barbone is an international expert in sustainable tourism with an extensive knowledge of the European tourism, cultural and social policies. She is the founder and the director of Jlag and FEST (Foundation for European Sustainable Tourism). Silvia has worked as consultant and researcher for local and national governments in Europe and Mediterranean countries. Silvia plans and manages small and large-scale tourism projects in partnership with Universities, enterprises, and public authorities. She is an experienced trainer in Project Management, Sustainable Tourism, and European Policies and Funding. She is the developer of the PM4SD™ (Project Management for European Sustainable Tourism) methodology and she has launched the European Summer School Leadership and Governance for Sustainable Tourism.

Page 5: PM4SD: Design and deliver effective, sustainable tourism projects

Framework

Page 6: PM4SD: Design and deliver effective, sustainable tourism projects

This Combination forms the basis of PM4SD®

PRINCE2® is a registered trademark of AXELOS Limited

PM4SD™is a Certified Project Management methodology, based on

PRINCE2®, developed to design and implement tourism projects with sustainability in order to create long term benefits for destinations and local communities.

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PM4SD™ is based on PRINCE2®,

a structured method for effective

project management.

PM4SD™ has innovated and adapted PRINCE2® to the tourism sector, combining management aspects with sustainable tourism criteria and principles.

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• PM4SD™ applies whenever an organisation, whatever public or private, needs to plan and manage a sustainable tourism initiative.

• It provides a guarantee for public authorities that the project will be transformed into concrete actions with clearly defined roles and responsibilities and that these actions will have a real impact on local communities.

• It helps governments and companies to plan transparently and not to forget that every action must have corresponding benefits. It is a practice to be adopted for participatory, transparent and effective management.

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Rationale

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A step forward in sustainable tourism

– The tourism industry needs a next step for transforming the way tourism projects and destinations are managed, funded and made sustainable.

PM4SD qualification aims to tackle this challenge

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Key factors of success and competitiveness for the tourism industry

GOVERNANCE MANAGEMENT

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Target

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๏ Local, Regional, and National Public authorities

๏ Destinations

๏ Tourist Boards

๏ National and Regional Parks

๏ Heritage Sites

๏ Local Development Agencies

๏ Tour Operators

๏ Tourism and Cultural Networks

๏ National Trusts

๏ SMEs

Organisations

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๏ Decision makers

๏ Academics

๏ Tourism Consultants

๏ Destination Managers

๏ Programme Managers

๏ Project Managers

๏ Team Managers

๏ Trainers

๏ Entrepreneurs

Individuals

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Which projects for PM4SD ?

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๏ Small and large scale projects

๏ Aim to implement sustainable tourism

๏ Raise awareness on the importance of Sustainable Tourism

๏ Contribute to the preservation of natural heritage and landscape

๏ Contribute to the preservation of a heritage

๏ Aim to promote local development

๏ Aim to create local growth

๏ Deliver benefits for local communities

๏ Involve Public-Private partnership

๏ Involve stakeholders

๏ Focus on tangible and intangible elements of tourism

๏ Focus on destinations

๏ Aim to implement sustainable tourism indicators

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PM4SD Methodology

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PM4SD Structure

VariablesVariables PrinciplesPrinciples ProcessesProcesses ComponentsComponents TechniquesTechniques ProductsProducts

6 10 5 6 2 2

Costs Continuous Business Justification Project Direction Business Case Product Based Planning Tourism Specialist Product

Timescales Learning from Experience Project InitiationRisk, Issue and Change Management

Team BuildingManagement Specialist Product

Quality Roles and Responsibilities Stage Definition and Planning Organisation Logical Framework Approach

Scope Managing by StagesStage Control and Product Delivery

Quality Benefits Maps

Risks Management by Exception Project Closure Planning

Benefits Focus on Products Progress Control

Tailor to Suit the Project Environment

Collaborative approach

Sustainability

Policy

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The PM4SD Methodology discerns three different levels

of governance

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The Project Life Cycle goes from the Project's Mandate to the Benefits' Realization.

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PM4SD™ Manual 2013

published with www.tso.co.uk

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Roles

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• FEST owns PM4SD®//PM4SD™ copyright and builds relationship with governments and public bodies organizations

• APMG International manages PM4SD®//PM4SD™ certification scheme and it accredits ATOs ( Accredited Training Organizations)

• ATOs deliver training

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PM4SD Qualifications

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Foundation Qualification

The purpose of the Foundation qualification is to confirm that a

candidate has sufficient knowledge and

understanding of the PM4SD method to be able to work

effectively with, or as a member of, a project management team working within an environment

supporting PM4SD

Exams certified by APM GROUP

Practitioner Qualification

The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding of how to apply and tailor PM4SD in a scenario situation. Candidates should be able to apply and understand how to tailor PM4SD effectively to a project within an organisation environment supporting PM4SD.

Exams certified by APM GROUP

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General benefits

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PLAN your destination with sustainability

DESIGN successful and sustainable tourism projects

MANAGE your sustainable tourism project successfully

LEARN how to get funding support for your tourism projects

MONITOR how funding are spent

CERTIFY your competences in sustainable tourism management

INCREASE productivity

ENHANCE your career internationally

TRANSFORM your project ideas into concrete actions

APPLY the sustainable tourism indicators with method

NETWORK with key tourism players

Make your contribution to sustainable tourism

WHY join the PM4SD™ Training Courses?

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Technical benefits

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It is a flexible method applicable to every context

It can be taught

It is based on project best-practise experience

It focuses on quality for the entire duration of the project

It defines roles and responsibilities

It includes risk management techniques

It is a proactive method

It follows sustainable tourism policies and guidelines

It focuses on the objectives, benefits and results

It is a low-cost but high impact procedure

10 reasons to adopt PM4SD10 reasons to adopt PM4SD

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APM GROUP is the certification body for PM4SD

FEST owns the PM4SD copyright and promote the use of PM4SD

ATOs deliver the training

PM4SD™ Roles

TSO Publisher

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Jlag Facts & Figures

Jordan Portugal Spain Italy Belgium United Kingdom Czech Republic

150 tourism professionals Representing 100 organisations from 15 countries

9 Foundation Training Courses & 2 Practitioner Training Courses Delivered

7 different countries

125 certified professionals in PM4SD®

๏ Jlag is the founder partner of FEST, Foundation for European Sustainable Tourism

๏ Jlag is a co-organiser of the European Summer School in “Leadership and Management for Sustainable Tourism”

๏ Jlag is member of the Global Partnership for Sustainable Tourism by UNEP

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Leadership and Governancefor Sustainable Tourismaddresses one of the most important themesin the tourism industryHOW TO PLAN, MANAGE, AND MONITORTOURISM PROJECTS WITH SUSTAINABILITY

2nd EDITION 1-3 July 2014

DURATION 2 days Public Conference and technical sessions · 1 day Study Visit

BOARD MEMBERS FEST · Jlag · Leeds Metropolitan University · NECSTouR · UNEP ·

George Washington University · GIZ

HOSTING ORGANISATION SEAMK University, Finland

EU INSTITUTIONS European Commission · European Parliament · European Travel Commission

SUMMER SCHOOL

Mr Martin Schulz, President of the European Parliament, granted his High Patronage to the 2th PM4SD Summer School

3rd edition July 2015HOST ORGANIZATION CALL OPEN IN JULY 14

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PM4SD™ Training Courses Calendar

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SOCIAL PM4SD®

www.jlageurope.com

www.pm4sd.eu

www.festfoundation.eu

www.apmg-international.com

@pm4sd

www.facebook.com/TourismAroundEurope

Project Management for Sustainable Tourism

email [email protected] jlag_europe


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