© 2011 SAP AG. All rights reserved. 1
Legal Disclaimer
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and/or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, and shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of this document. This limitation shall not apply in cases of intent or gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
Ohad Levy, Solution ManagerMar 19, 2012
SAP Portal Site and Content Managementby OpenText
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• Consumerization
• Social
• Mobility
• Cloud
• Big Data
New forces rapidly changing IT World… And create an ever-growing content CHAOS
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Enterprise Content Management (ECM)
• Unstructured content is ~80% of all data
• Doubles every 18 months
• Severe compliance issues
• Productivity reduction
• 70% of firms will invest in ECM in 2012
• Market hits $5.7B by 2014
Enterprise Content management (ECM)
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ECM Business Drivers
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SAP & Open Text – 20 Years of Partnership
Slide 6
1992
1997
2000
Joint projects for imaging, COLD, archiving for ERP
SAP ArchiveLink co-development, IXOS-ARCHIVE for SAP R/3
SAP ITS co-development (Internet Transaction Server)
SAP CRM co-development
SAP Extended ECM
IXOS andOpen Text Merger
SAP Archiving & Document Access
First ISV “Powered by SAP NetWeaver”
Co-development of DoD 5015.2 certified Records Management
2003
2006
2007
2008SAP Invoice Management
2009
Reseller Agreement with SAP Americas
2010SAP Digital Asset Management
Co-innovation CMIS interface
SAP Employee File Management
2011SAP Document Presentment
SAP Travel Receipts Management
SAP Portal Content / Site Mgmt
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DAM Doc Pres
SAP Archiving
SAP Document Access
SIM EFMIMxECM TRMPSM
PCM
Horizontal ECM
LoB Solution
Portal-based
for OpenText ECM Suite
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Web-based consumption - Desktop and Mobile
SAP NetWeaver Portal 7.3
SAP NetWeaver FoundationAdmin & Dev tools, Security, Web Dynpro, Enterprise Search, Governance, Accad, Gateway
Core ServicesRoles, navigation, permissions, SSO, 3rd-party integration
Social Collaboration
Content Management
UsabilityApplications
PCM
Social Services
Forums
Enterprise Workspaces
PSMBPM & UWL
Knowledge Management
Application Integration
Mashups
Branding & Themes
Ajax Framework
Web Page Composer
Wikis
Reports & Analytics
APIs
B2E/ B2B/ B2C
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Target Customers
KM customers(~1600)
Portal customers (~7000)
Other NW customers (~30K)
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SAP NetWeaver Portal enhance by OpenText solutions
SAP Portal Content Management (PCM)
SAP Portal Site Management(PSM)
SAP NetWeaver
Portal
SAP Portal Content Management by OpenText (PCM)
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Key Capabilities: Out-of-the-box WD/J iViews OpenText “Search Provider” implemented Exposing of different system Favorites in the Portal OpenText Tasks and Personal Assignments are integrated via
SAP Universal Work List (UWL) Out-of-the-box support for Single-Sign-On (SSO) and Synched
LDAP Supports Mashups (Wiring)
Benefits: Best-of-breed Document Management solution Fully integrated with SAP Portal and EWS Easily upgradable to Extended ECM
Portal Content Management Enhanced Document Management & Collaboration for SAP Portal and Enterprise Workspaces
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Discussion
SAP Portal Content ManagementWorkflow
Content
Contributor Consumer
Comment
Create / edit
Consume
SearchFollow feedsWorkflow
Check in / out
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Favorites
UWL Integration
SAP Portal Content ManagementFirst glimpse: Main view
Portal Role Awareness
SSO
Search Provider
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SAP Portal Content ManagementIntegration with SAP Enterprise Workspaces
Web Content Snippets
Document Templates
Activity Feed
Search Results
BI Chart
Tools: News
Feeds, Translation
…(Internal / External Content)
Internal / External Content
Document Mgmt Space
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Native Integration with MS Office & Desktop Client
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Basic Search
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Advanced Search
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Favorites integration
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Initiate Workflow
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PCM Work Items in UWL
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PulseSocial collaboration that revolves around content
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Folder Centric Pulse
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Document Centric Pulse
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People Centric Pulse
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User Profile
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Discussion
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Infrastructure
Single Sign On
SAP Extended Enterprise Content Management by OpenText Suite 2010
Content Server 10
SAP NetWeaver Portal 7.30
DM iViews
Add document
Add folder
Add arbitrary items
Item operations
Copy, move, edit, delete, add version, reserve
Tree view, Content list iViews
Collaboration iViews
Discussions
Discussion forums
Threads and posts
Workflow
Initiation on document
UWL integration
Enterprise Workspaces
Modules available in Gallery
Document Search
Document Work
Document Browse
Activity Feed
To use as-is or as template
Search
Integrate PCM Search Provider into Portal Search
Basic vs. Advanced search
Folder browse
Social Collaboration
Activities Feeds
Folders, documents, colleagues
View, comment, share status
Enhanced User Profile
UWL & Favorites
Workflow integration into Universal Work list of SAP NetWeaver portal
Favorites integration of most-used or most-liked PCM views
SAP Portal Content ManagementComponents
Personalization
Theming
Localization
…
SAP Portal Site Management by OpenText (PSM)
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Key Capabilities: Converging web-content, structured and unstructured data User-defined workflows and multi-channel publishing Multiple-languages support tools Portal functionalities support such as “Quick Launch” and
Mashups
Benefits: Best-of-breed Web Content Management solution Integrated with SAP Portal and EWS Extending SAP basic offering (WPC) Operational efficiency by empowering non-technical users to
create, edit, and manage web content
Portal Site ManagementEnhanced Web Content Management for SAP Portal and Enterprise Workspaces
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SAP Portal
Config
Delivery
Navigation Assistant
Smart Edit Delivery Server
Key User Contributor
Portal Admin
Consumer
Approval
Localization
Workflow
SAP Portal Site ManagementWorkflow
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SmartEdit Link to Editorial
Environment
Search Integration
(TREX)
SAP Portal Site ManagementFirst glimpse
Managed Web Site Content
Dynamic Navigation
Integration & Merge
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SAP Portal Site Management: Navigation Assistant
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SmartEdit called from Portal
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Management Server
SmartEdit
Workflow
Translation
Multichannel
Content Sharing
Publisher
Delivery Server
Content Delivery
Dynamic & Personalized
Navigation Service
Content Repository
SSO
Portal Manager
SmartEdit Link
Navigation Integration
Indexing and Search (TREX)
SAP Portal Site ManagementComponents
Additional Information
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Example Scenarios
Supplier Portal
Product Catalog
Customer Portal
HR OnboardingHR Post
AcquisitionHR Manager
SpaceManager Space
PoliciesSOPs
Firm Infrastructure (e.g. Finance, Strategy, IT Infrastructure)
Human Resources Management
Technology Development, Engineering
Procurement
Inbound Logistics
Operations(Manufacturing)
Outbound Logistics
Marketingand Sales
After-saleService
Margin
Employee Portal
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PCM/ PSM Pricing
Licenses types:
1. PCM R/W User - $900/€600 per user (Min. 100 users)
2. PCM R/O User - $240/€160 per user
3. PSM User - $300,000/€200,000 per 2,000 users
Other conditions and prerequisites:
• Min. deal size = $90,000/€60,000
• PSM not provided standalone; PCM standalone is optional
• PSM provided in chunks of 2,000 users
• Every Portal user needs to be licensed
• EWS licensed separately
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PCM/ PSM User Types
Function PCM R/O PCM R/W PSMAdministrative permissions
√ √
Add/Edit/Delete Content √ √Add discussion √ N/AInitiate Workflow √ √Consume Content √ √ √Pulse (Consume/ Create) √ √ N/AUse UWL √ √ √Use Favorites √ √ √Use Search (Basic/Advance)
√ √ √
Consume / Generate Enterprise Workspaces
√ √ √
Use User Profile √ √ √
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Prerequisites
Mandatory: SAP NetWeaver Portal 7.30
Workspace Scenarios: Enterprise Workspaces 1.1
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For More Information
Concerning North American Opportunities:Greg Peay, North American Alliance Management
Concerning Portal Content Management and Portal Site Management:Ohad Levy, NetWeaver User Productivity Solution ManagementEran Schaffer, NetWeaver Portal Product Management
Thank You
Questions?
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