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John C. Messenger, MD, FACCJohn C. Messenger, MD, FACCAssociate Professor of MedicineAssociate Professor of Medicine

Division of CardiologyDivision of CardiologyDirector, Cardiac Catheterization LaboratoriesDirector, Cardiac Catheterization Laboratories

University of Colorado DenverUniversity of Colorado Denver

Simulation Training to Improve Heart Attack Care for Rural Hospitals

2008 AHRQ Annual Meeting

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BackgroundBackground

Multiple therapies have been demonstrated to Multiple therapies have been demonstrated to improve survival in patients suffering a heart improve survival in patients suffering a heart attack--acute myocardial infarction (AMI).attack--acute myocardial infarction (AMI).

Published guidelines, endorsed by multiple Published guidelines, endorsed by multiple medical societies, are now update almost yearly.medical societies, are now update almost yearly.

Despite this, the rates of guideline-recommended Despite this, the rates of guideline-recommended treatment adherence for AMI care are suboptimal treatment adherence for AMI care are suboptimal in many healthcare settingsin many healthcare settings– Rates lower in rural hospitals versus urbanRates lower in rural hospitals versus urban

Effective dissemination and education of rural Effective dissemination and education of rural providers may play a role in this.providers may play a role in this.

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BackgroundBackground

CRUSADE Registry DataCRUSADE Registry Data– Association between hospital Association between hospital

processes of care and outcomes processes of care and outcomes among patients with AMI among patients with AMI

Better adherence to guideline-Better adherence to guideline-based treatments for heart attack based treatments for heart attack patients patients Better Clinical Better Clinical outcomesoutcomes

Peterson ED et al. JAMA 2006; 295(16):1912-20.

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Why a Rural Hospital Why a Rural Hospital Setting?Setting? Rural hospitals have not Rural hospitals have not

been specifically targeted been specifically targeted in recent national quality in recent national quality campaignscampaigns

No mandatory reporting No mandatory reporting requirements for AMI requirements for AMI quality measures quality measures

Care teams appear to Care teams appear to differ from urban differ from urban hospitalshospitals

Low volume AMI centersLow volume AMI centers

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Rural Health Care and Rural Health Care and AMIAMI Acute Myocardial InfarctionAcute Myocardial Infarction

– Small Numbers=limited opportunities to Small Numbers=limited opportunities to care for these patientscare for these patients

3% of pts were discharged home from the ED 3% of pts were discharged home from the ED despite a final diagnosis of MI in rural hospitalsdespite a final diagnosis of MI in rural hospitals

No mandatory QI programs for AMI careNo mandatory QI programs for AMI care Unknown which quality improvement Unknown which quality improvement

methods work best for AMI care in the methods work best for AMI care in the rural settingrural setting

Unknown which educational programs Unknown which educational programs are effectiveare effective

Westfall JM et al. Ann Fam Med 2006;4:153-158

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How do healthcare How do healthcare providers learn about providers learn about changes in care?changes in care?

Read journals with updated scientific Read journals with updated scientific statementsstatements

““Throw-away” magazines on medical topics Throw-away” magazines on medical topics Attend annual or semi-annual meetings of Attend annual or semi-annual meetings of

professional societies with didactic lecturesprofessional societies with didactic lectures E-mails sent with links to educational websitesE-mails sent with links to educational websites Local continuing education programsLocal continuing education programs

– Lunch or dinner programs with speakersLunch or dinner programs with speakers Word of mouth through practices/hospitalsWord of mouth through practices/hospitals

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Human Learning: Level of Human Learning: Level of InteractivityInteractivity

Why Use Why Use Simulations?Simulations?

InteractionInteraction is associated with learning is associated with learning achievement and retention of achievement and retention of knowledgeknowledge

Participants Participants learned fasterlearned faster and had and had better attitudesbetter attitudes when they used an when they used an interactive instructional environmentinteractive instructional environment

Retention

Teach Others 90% Collaborative Simulations

Learn By Doing 75% Simulations

Discussion Groups 50% Web Seminars, IM, chat

Demonstration 30% Animation

Audio Visual 20% PowerPoint Slides

Lecture 5% Streaming mediaSource: Andersen Consulting

Retention

Teach Others 90% Collaborative Simulations

Learn By Doing 75% Simulations

Discussion Groups 50% Web Seminars, IM, chat

Demonstration 30% Animation

Audio Visual 20% PowerPoint Slides

Lecture 5% Streaming mediaSource: Andersen Consulting

Najjar, L. J. (1998). Principles of educational multimedia user interface design. Human Factors, 40(2), 311-323.

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Pilot of a novel Pilot of a novel educational programeducational program

Use medical simulation as Use medical simulation as a platform for education a platform for education in rural hospitals:in rural hospitals:– Embed an up-to-date Embed an up-to-date

didactic curriculumdidactic curriculum– Create a ‘realistic’ setting Create a ‘realistic’ setting

Exposure to rare eventsExposure to rare events Team trainingTeam training Cover the spectrum of Cover the spectrum of

carecare– Create a safe environment Create a safe environment

to practice and teachto practice and teach– Take education to rural Take education to rural

hospitals hospitals

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Medical SimulationMedical Simulation

Training tools developed to Training tools developed to imitate:imitate:– Anatomic regionsAnatomic regions– Clinical tasks Clinical tasks – Real patients Real patients – Real-life circumstances in which Real-life circumstances in which

medical care is renderedmedical care is rendered

Issenberg SB and Scalese RJ. Persp Biol Med, (51)1:31-46, 2008

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Spectrum of Spectrum of Simulations Simulations

Lower Cost Higher Cost

Com

pute

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ase

Scen

ario

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Pro

gram

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Pat

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Tra

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Surg

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“B

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Man

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ased

Sim

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ion—

Sim

Man

™ (L

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ET

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PS

Ane

sthe

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Sim

ulat

ions

VR

Sur

gica

l Sim

ulat

ions

MIS

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Sim

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Flig

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imul

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Cas

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Recommendations Recommendations from IOMfrom IOM Use simulators to ensure that clinical training Use simulators to ensure that clinical training

is is safesafe for patients for patients Develop simulators for use in skills Develop simulators for use in skills

assessmentassessment Use simulation technology to improve Use simulation technology to improve

individualindividual and and team performanceteam performance through through interdisciplinary team traininginterdisciplinary team training

Use simulation for problem solving and Use simulation for problem solving and recovery from problems — “crisis recovery from problems — “crisis management”management”To Err is Human: Building a Safer Health

System, Institute of Medicine, Committee on Quality, National Academy Press, 1999

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Features and Uses of Medical Features and Uses of Medical Simulations That Lead to Simulations That Lead to Most Effective LearningMost Effective Learning

FeedbackFeedback Repetitive PracticeRepetitive Practice Range of DifficultyRange of Difficulty Multiple learning Multiple learning

strategiesstrategies Clinical variationClinical variation

Controlled Controlled environmentenvironment

Individualized Individualized learninglearning

Defined outcomes Defined outcomes and benchmarksand benchmarks

Simulator validity Simulator validity and realismand realism

Curricular Curricular integrationintegrationBest Evidence Medical Education (BEME) Collaboration

Issenberg SB et al. Med Teach 27(1):10-28, 2005

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Goal of Rural Hospital Goal of Rural Hospital Simulation Project Simulation Project

Implement a novel training program aimed at improving Implement a novel training program aimed at improving adherence rates to guideline-recommended treatment of adherence rates to guideline-recommended treatment of AMI in rural hospitals in order to improve clinical outcomes.AMI in rural hospitals in order to improve clinical outcomes.

– Incorporate most recent guidelinesIncorporate most recent guidelines– Directed at appropriate levels for EMS, Nursing, PhysiciansDirected at appropriate levels for EMS, Nursing, Physicians– Encourage team training as it really occurs in the management of AMIEncourage team training as it really occurs in the management of AMI– Provide for interaction and practiceProvide for interaction and practice– Incorporate immediate and summative feedback on performanceIncorporate immediate and summative feedback on performance– Take education and training to rural providers to maximize benefitTake education and training to rural providers to maximize benefit

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Project ObjectivesProject Objectives

Evaluate acceptance and Evaluate acceptance and effectiveness of a simulation-based effectiveness of a simulation-based educational programeducational program– Focus on recognition and management Focus on recognition and management

of AMI patients presenting to rural of AMI patients presenting to rural hospitals hospitals

Assess the state of AMI care in rural Assess the state of AMI care in rural hospitals in Colorado before and hospitals in Colorado before and after simulation trainingafter simulation training

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Our TeamOur Team

Multidisciplinary groupMultidisciplinary group– University of Colorado University of Colorado

DenverDenver CardiologistsCardiologists Family Medicine Family Medicine Rural Health NursingRural Health Nursing

– Colorado Foundation for Colorado Foundation for Medical CareMedical Care

– Medical Simulation Medical Simulation CorporationCorporation

Funded by AHRQ Funded by AHRQ

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Target AudienceTarget Audience

Rural Healthcare ProvidersRural Healthcare Providers– PhysiciansPhysicians– Nurse practitionersNurse practitioners– Physician assistantsPhysician assistants– NursesNurses– ER techniciansER technicians– First responders/EMSFirst responders/EMS

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Rural and Critical Rural and Critical Access Hospitals in Access Hospitals in ColoradoColorado

100 miles

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Project OutlineProject Outline

Simulation-based trainingSimulation-based training– On-site training with physicians from UCDOn-site training with physicians from UCD– Formal didactic curricula using simulationFormal didactic curricula using simulation

Recognition of AMIRecognition of AMI Guideline-based treatment of AMIGuideline-based treatment of AMI Recognition of life-threatening complications of AMIRecognition of life-threatening complications of AMI Focus on core quality measures and “best practices”Focus on core quality measures and “best practices”

Pre and Post training assessment of AMI Pre and Post training assessment of AMI managementmanagement– Survey of participants regarding utility of Survey of participants regarding utility of

simulation trainingsimulation training– Retrospective and prospective chart review of Retrospective and prospective chart review of

AMI patients at participating hospitalsAMI patients at participating hospitals

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Simulation TrainingSimulation Training

Use of SimManUse of SimMan™, with ™, with four AMI scenarios four AMI scenarios

Touch screen interface Touch screen interface with introduction to with introduction to the simulator by the the simulator by the proctorproctor

Proctor records Proctor records orders/instructionsorders/instructions

Team training with 3-5 Team training with 3-5 participants per groupparticipants per group– MD, RN, EMSMD, RN, EMS

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Components of the Components of the ScenariosScenarios Brief introduction to each case on computerBrief introduction to each case on computer ““Patient” can be interviewed and examined Patient” can be interviewed and examined

by participantsby participants Continuous heart rhythm and vital sign Continuous heart rhythm and vital sign

monitoringmonitoring Labs, X-ray, EKG’s available for interpretation Labs, X-ray, EKG’s available for interpretation

by participantsby participants All treatments recorded, with pharmacology All treatments recorded, with pharmacology

algorithms built in to simulationalgorithms built in to simulation Simulated adverse events occur in each case Simulated adverse events occur in each case

requiring appropriate treatmentrequiring appropriate treatment

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Example of Simulated Example of Simulated CaseCase

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Simulation Simulation ImplementationImplementation

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Components of the Components of the Simulation Training Simulation Training ProgramProgram Each scenario with 4-5 post-simulation Each scenario with 4-5 post-simulation

questionsquestions– guideline recommended careguideline recommended care– risk assessment and reperfusion therapyrisk assessment and reperfusion therapy

Expert feedback during simulations provided Expert feedback during simulations provided by faculty during and after each caseby faculty during and after each case

Following the simulation training, review of Following the simulation training, review of didactic curriculum on updated AMI didactic curriculum on updated AMI management guidelines for 2008 performedmanagement guidelines for 2008 performed

Post training assessment of the simulation Post training assessment of the simulation training program by participantstraining program by participants

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Participants in Participants in Simulation Training Simulation Training ProgramProgram

18

54

4

122 5

Physicians

Nurses

NP/PA

EMT

Pharm

Other

95 healthcare professionals at 5 rural hospitals

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Healthcare Provider Healthcare Provider Evaluation of Simulation Evaluation of Simulation TrainingTraining

Questions:Questions:

– Simulated cases realistic and Simulated cases realistic and engagingengaging

– Requires critical thinking Requires critical thinking skillsskills

– Using this system confidence Using this system confidence and skills can be improvedand skills can be improved

– Useful for on-site training of Useful for on-site training of healthcare providershealthcare providers

Proportion Proportion Strongly Agree Strongly Agree

or Agreeor Agree

98%98%

99%99%

98%98%

98%98%

Proportion Proportion Strongly Strongly Agree Agree

85%85%

86%86%

65%65%

87%87%

n=85 respondents

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Performance on case-Performance on case-based questionsbased questions

Case 1Case 1

Case 2Case 2

Case 3Case 3

Case 4Case 4

9595

7979

9090

100100

Overall % correct

75-10075-100

40-10040-100

50-10050-100

100100

Range

*Scores from 18 groups at 5 hospitals

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Variability in Variability in Performance on case-Performance on case-based questionsbased questions

*Scores from 18 groups at 5 hospitals

60

65

70

75

80

85

90

95

100

1 3 5 7 9 11 13 15 17

Groups

% C

orr

ect

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Ongoing Research Ongoing Research EffortsEfforts Determination of quality of care for AMI Determination of quality of care for AMI

patients at the participating rural hospitals patients at the participating rural hospitals – Baseline: In the period from 1/2007 to 12/2007Baseline: In the period from 1/2007 to 12/2007– Following Simulation Training: From 7/2008-Following Simulation Training: From 7/2008-

6/2009.6/2009. Chart abstraction by CFMC into the ACTION Chart abstraction by CFMC into the ACTION

Registry (Duke Clinical Research Institute)Registry (Duke Clinical Research Institute)– Allow for benchmarking of AMI care compared to Allow for benchmarking of AMI care compared to

hospitals participating in ACTION. hospitals participating in ACTION.

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Challenges Challenges EncounteredEncountered

Despite using a commercially available Despite using a commercially available simulator, development time was longer simulator, development time was longer than anticipated.than anticipated.

While many hospitals were eager to While many hospitals were eager to participate, the chart abstraction participate, the chart abstraction component of this project limited many component of this project limited many due to limited staffing resourcesdue to limited staffing resources

Tailoring the evidence based guidelines Tailoring the evidence based guidelines to all levels was more difficult than to all levels was more difficult than expected. expected.

Coordination of training at each hospital Coordination of training at each hospital took more effort than expected. took more effort than expected.

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Lessons LearnedLessons Learned

The actual delivery of on-site rural healthcare The actual delivery of on-site rural healthcare training was easier than anticipatedtraining was easier than anticipated

Having on-site faculty to discuss AMI care Having on-site faculty to discuss AMI care was well received was well received

Partnering with CFMC (that had pre-existing Partnering with CFMC (that had pre-existing relationships with these hospitals) enabled relationships with these hospitals) enabled this project this project

Provision of CME and CEU credit hours Provision of CME and CEU credit hours resulted in significant participation at each resulted in significant participation at each sitesite

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ConclusionConclusion Use of a novel simulation based training program Use of a novel simulation based training program

focusing on AMI care in rural hospitals was felt to:focusing on AMI care in rural hospitals was felt to:– Be realistic and engagingBe realistic and engaging– Require critical thinking skills for AMI careRequire critical thinking skills for AMI care– Improve confidence and skills in AMI careImprove confidence and skills in AMI care– Useful for on-site training Useful for on-site training

Education was easily delivered on-site to a large Education was easily delivered on-site to a large number of participantsnumber of participants– Accepted by physicians, nurses and EMS Accepted by physicians, nurses and EMS

Evaluation of the impact of simulation on Evaluation of the impact of simulation on guideline-based AMI care is ongoingguideline-based AMI care is ongoing

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Collaborators on this Collaborators on this projectproject

University of Colorado University of Colorado DenverDenver– Jack Westfall MD, MPHJack Westfall MD, MPH– Andrew Klein MDAndrew Klein MD– John Rumsfeld MD, PhDJohn Rumsfeld MD, PhD– Fred Masoudi MD, MSPHFred Masoudi MD, MSPH– John Carroll MDJohn Carroll MD– Michael Kim, MDMichael Kim, MD– Cathy Jaynes RN, PhDCathy Jaynes RN, PhD

Medical Simulation Medical Simulation Co.Co.– Amy KetronAmy Ketron– Shannon GettingsShannon Gettings

Colorado Foundation Colorado Foundation for Medical Carefor Medical Care– Deb ChromikDeb Chromik– Niki HydeNiki Hyde– Nancy BorgstadtNancy Borgstadt

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Questions/CommentsQuestions/Comments


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