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    Seite 1

    PPAP

    13.01.2007 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Dipl.-Ing. Ralf Glner

    Production Part Approval Process 4th Edition

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 2 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    to show you the basic content and the rules of the

    Production Part Approval Process

    and to explain the purpose and the background

    but this lecture will not save you from learninghow to practically use this system

    Its the goal of this lecture to

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 3 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Notes to This Lecture

    this lecture was created fortraining purposes only;

    it is not an extensive description, but a

    help for getting started

    view of contents, basic idea and goals

    The content of this lecture shall not be used as a reference for daily work

    Please make sure that you are working only with original latest level documents

    Creating this lecture, the valid standards of Dec 2006 were used

    This lecture does not refer to customer specific requirements, nor to special PPAP

    rules/requirements for bulk materials, tires, nor truck industry!

    Standards mentioned in this lecture can be obtained from the institutions listed in

    section 6. Internet Links

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 4 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Process Requirements

    3. Customer Notification and Submission Requirements

    4. Submission to Customer - Levels of Evidence

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary6. Internet Links

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 5 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    1. Introduction

    it is the purpose of advanced quality management

    to prevent that unreliable designs or processes

    are used in serial production

    therefore it is necessary to have one

    extensive, strict approval process for new

    or changed designs orprocesses

    inevitably this process causes some

    administration work

    but its worth while because it reduces the

    production of muda!

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 6 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    PROJECT TIME

    EXPENSES

    Saving by taking advantage of the Rule Of The 10:

    The cost of the remedy of a defect increases

    tenfold with every step, the project advances!

    Early identification of a defect

    ...saves the

    major part of

    the cost!

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 7 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Savings by avoiding the 7+1 muda

    unnecessarymovement

    overproduction

    waitingtime

    stock

    unnecessarytransport

    mudain the processerrors

    Design ignoringthe customers

    expectations

    muda

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 8 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Too high stocks...

    take space

    raise assets employed

    require additional searching

    require additional administration

    require additional transport

    are a risk, because parts might exceed expiration date or become

    unsaleable

    are a risk, because parts might be damaged

    complicate the overview

    are often a consequence of a weak process

    cover weak process

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 9 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Requirement for low stocks...

    lower

    stocks

    are controlled and capable processes

    and Total Productive Maintenance

    since all kind of process problems will cause delivery stops,

    if the stocks are low!

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 10 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Advantages of controlled & capable production processes

    satisfied customers

    by good quality and avoided muda

    no scrap, no rework

    constant flow of material

    low stocks possible

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 11 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    According to QS-9000...

    such an extensive and strict process is an obligatory requirement

    (cp. QS-9000, main section I)

    the name of this process is

    Production Part Approval Process

    its explanation is one QS-9000 reference manual

    QS-9000 PPAP

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 12 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Process Requirements

    3. Customer Notification and Submission Requirements

    4. Submission to Customer - Levels of Evidence

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 13 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    2. Content of the QS-9000 PPAPIntroduction

    Section 1 General

    Section 2 PPAP Process RequirementsSection 3 Customer Notification and Submission Requirements

    Section 4 Submission Levels

    Section 5 Part Submission Status

    Section 6 Record Retention

    Manufacturer Specific Requirements

    Will not be discussed here!

    are to be found in internet

    OEM Homepages or

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 14 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Appendicies

    Appendix A Completion of the Part Submission Warrant

    Appendix B Completion of the Appearance Approval Report

    Appendix C PPAP, Dimensional Results

    Appendix D PPAP, Material Test Results

    Appendix E PPAP, Performance Test Results

    Appendix F Bulk Material - Specific Requirements

    Appendix G Tires - Specific Requirements

    Appendix H Truck Industry - Specific Requirements

    Glossary

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 15 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Process Requirements

    3. Customer Notification and Submission Requirements

    4. Submission to Customer - Levels of Evidence

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 16 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    PPAP is, so to speak, the goal of APQP...

    APQP makes sure

    that all requirements are recognized before the Product

    Development is started

    that those special characteristics of the product are specified

    which influence these requirements that it is verified again and again that the planed design can safely

    meet these requirements, if the special characteristics are within

    tolerance

    that only those production processes are specified, which are

    controlled and capable according to SPC regarding these

    characteristics

    A test production and PPAP are used to validate that all processes are under control and capable

    the produced parts fulfil all requirements

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 17 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Purpose and Applicability

    It is the purpose of PPAP to

    define generic requirements for production part approval

    determine if all customer engineering design record and specificationrequirements are properly understood by the organization

    determine that the manufacturing process has the potential to produce

    the product consistently meeting these requirements during an actual

    production run at the quoted production rate

    Applicability ( PPAP, Introduction)

    PPAP shall apply to internal and external organization sites supplyingproduction or service parts, production materials or bulk materials.

    For bulk material PPAP is not required unless specified by the customer

    a supplier of standard catalogue production or service parts shall

    comply with PPAP unless formally waived by the customer

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 18 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Submission of PPAP

    The organization shall obtain full approval from the

    authorized customer product approval activity for:

    1. a new part or product

    2. correction of a discrepancy on a previously submitted part3. product modified by an engineering change to

    design records

    specifications

    materials

    4. any situations required by section 3

    Note: If there is any question concerning the need for PPAP,contact the authorized customer representative.

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 19 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Process Requirements

    3. Customer Notification and Submission Requirements

    4. Submission to Customer - Levels of Evidence

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 20 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    (2.) 2. PPAP Process Requirements

    2.1 Significant Production Run

    2.2 PPAP Requirements

    2.2.1

    2.2.2

    2.2.18

    Requirements describing the detailsof documentation to be attached

    Will be discussed

    in chapter 4 of this presentation!

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 21 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    (2.)2.1 Significant Production Run

    Products for PPAP shall be taken from a significant production run

    This production run shall be from one hour to eight hours of

    production, and with the specific production quantity to total aminimum of 300 consecutive parts, unless otherwise specified by

    the authorized customer representative

    This significant production run shall be conducted at the

    production, at the production rate, using the production tooling,

    production gaging, production process, production materials, and

    production operators.

    Parts from each unique production process, e.g. duplicate

    assembly line and/or work cell, each position of a multiple cavity

    die, mold, tool or pattern, shall be measured and representative

    parts tested

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 22 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    (2.)2.2 PPAP Requirements

    the supplier shall meet all specified requirements

    as listed in this handbook

    and all customer-specific requirements

    Production parts shall meet all customer engineering design

    record and specification requirements including safety and regulatory requirements

    If any part specification cannot be met, the organization shall

    document their problem-solving efforts and shall contact the

    authorized customer representative for concurrence in

    determination of appropriate corrective action.

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 23 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    View over the documentations to be created(see chapter 4 of this presentation for details)

    Warrant

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 24 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Content of the documentation to be created

    1. Design Record

    2. Authorized Engineering Change

    Documents

    3. Customer Engineering Approval

    4. Design-FMEA

    5. Process Flow Diagram(s)

    6. Process-FMEA

    7. Control Plan

    8. Measurement System Analysis

    Studies

    9. Dimensional Results

    10. Records of Material/

    Performance Test Results

    11. Initial Process Studies

    12. Qualified Laboratory

    Documentation

    13. Appearance Approval Report

    14. Sample Production Parts

    15. Master Sample

    16. Checking Aids

    17. Customer-Specific

    Requirements

    18. Part Submission Warrant

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 25 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Paperwork or EDP?

    all forms mentioned in this document

    may be replaced by identical computer

    generated forms

    these documents have to be approved

    by the customer product approval

    activity before first submission

    at Adare Carwin a floppy with all formscan be obtained

    PPAP?

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 26 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Process Requirements

    3. Customer Notification and Submission Requirements

    4. Submission to Customer - Levels of Evidence

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 27 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    2.3. Customer Notification and SubmissionRequirements( PPAP, Section 3)

    1. Customer Notification

    The organization shall notify the authorized customer representative of anyplanned changes to the design, process or site.

    Examples are indicated in Table 3.1 Notification of all changes to desing nad process is the the organizations resonsibility.

    Upon notification and approval of the proposed change by the authorizedcustomer representative, and after change implementation, PPAP submissionis required unless otherwise specified

    2. Submission to Customer

    The organization shall submit for PPAP approval prior to the first productionshipment in the following situations (see Table I.3.2) unless the authorizedcustomer representative has waived this requirement.

    The organization shall review and update all applicable items in the PPAP file to

    reflect the production process,

    regardless of whether or not the customer requests a formal submission.

    The PPAP file shall contain the name of the authorized customer representative

    granting the waiver and the date.

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 28 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Table 3.1: Customer Notification Required1. use of other construction or material than was used in the previously

    approved part or product

    2. production from new or modified tools (except perishable tools), dies, molds,

    patterns, etc., including additional or replacement tooling

    3. production following refurbishment or rearrangement of existing tooling or

    equipment

    4. production from tooling and equipment transferred to a different plant

    location or from a additional plant location.

    5. change of subcontractor for parts, non-equivalent materials or services (e.g.:

    heat-treating, plating) that affect customer fit, form, function, durability, or

    performance requirements

    6. product produced after tooling has been inactive for volume production for

    twelve months or more

    7. product and process changes that impact fit, form, function, performance,

    and/or durability of the salable product

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 29 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Table 3.2: Submission to Customer

    1. a new part or product (i.e.: a specific part, material, or color notpreviously supplied to this specific customer)

    2. correction of a discrepancy on a previously submitted part

    3. engineering changes to design records, specifications, or

    materials for production product/part number(s)

    4. bulk material only: process technology new to the supplier, not

    previously used for this product

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 30 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Process Requirements

    3. Customer Notification and Submission Requirements

    4. Submission to Customer - Levels of Evidence

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 31 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    2.4. Submission Levels

    Note:

    The content of the documentation to be generated

    is always the same!

    The supplier has to retain everything (e.g.. as a copy)!

    the Submission Level just indicates what has to be submitted to

    the customer!

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 32 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    There are five Submission Levels:

    1. warrant only (and if applicable an Appearance Approval Report)

    2. warrant with product samples and limited supporting data

    3. warrant with product samples and complete supporting data

    4. warrant with other requirements as defined by the customer

    5. warrant with product samples and complete supporting data available

    for review at the organizations manufacturing location

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 33 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    The customer decides about the submission level

    I want

    I need

    I wish

    ...looking at:

    the status of the supplier

    (Ford Q1, ...)

    his experience with earlier

    approval processes

    the know-how of the supplier

    concerning this product the importance of the part

    so the submission level might

    be different for every product

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 34 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    S = submit

    retain a copy at an

    appropriate

    location, (including

    manufacturing)

    R = retain at

    appropriate locations(including manufacturing)

    has to be made

    readily available to

    the customer

    representative upon

    request

    * = retain atappropriate locations submit upon

    request

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 35 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    LEVEL 3 IS THE STANDARD LEVEL"

    IT SHALL BE USED FOR ALL SUBMISSIONS UNLESS

    SPECIFIED OTHERWISE BY THE RESPONSIPLE CUSTOMER

    PRODUCT APPROVAL ACTIVITY

    Level 1 = just warrant

    and (if applicable) Appearance Approval Report

    Level 2 = standard minus process description

    and background information

    Level 3 = standard

    Level 4 = warrant, other requirements as defined by the customer

    Level 5 = the complete list,

    and everything will be checked at the suppliers site!

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 36 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Requirements

    3. Customer Notification and Submission Requirements

    4. Submission Levels

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 37 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    After everything is ready, it will be

    submitted to the customer!

    namely at the responsible product approval activity

    the customer will inspect everything and notify the

    organization of the result using the Part Submission Status

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 38 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Part Submission Status

    Upon approval of the submission, the organization shall assure

    that future production continues to meet all customer requirements

    For those organizations that have been classified as self-certifying

    by a specific customer (PPAP Submission Level 1), submission of

    the required organization-approved documentation will be

    considered as customer approval unless the organization is

    advised otherwise.

    ORGANIZATIONS MAY NEVER

    SHIP PRODUCTION QUANTITIES

    BEFORE CUSTOMER APPROVAL!

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 39 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Part Submission Status:

    A B CApproved Interim Approval Rejected

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 40 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Part Submission Status A = Approved

    indicates that the part or material meets all customer specifications

    and requirements

    the organization therefore is authorized to ship production quantitiesof the product subject to releases from the customer scheduling

    activity

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 41 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Part Submission Status B = Interim Approval

    Permits shipment of material for production requirements

    on a limited time or piece quantity basis. Interim Approval

    will only be granted when the organization has:

    clearly defined the non-compliances preventing approval; and,

    prepared an interim approval action plan agreed upon by the customer

    The organization is responsible for implementing containment

    actions to ensure that only acceptable material is beeing shipped to

    the customer.

    PPAP re-submission is required to obtain a status of Approved

    material covered by an interim approval that fails to meet the

    agreed-upon action plan either by the expiration date or the

    shipment of the authorized quantity will be rejected. No additional

    shipments are authorized unless an extention of the interim approval

    is granted.

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 42 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Part Submission Status C = Rejected

    Means that the PPAP submission does not meet the customer

    requirements, based on the production lot from which it was taken,

    and/or accompanying documentation

    In such cases, the submission and/or process (as appropriate)

    shall be corrected to meet the customer requirements.

    The submission shall be approved before production quantities

    may be shipped.

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 43 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Process Requirements

    3. Customer Notification and Submission Requirements

    4. Submission to Customer - Levels of Evidence

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 44 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Record Retention and Sampling

    PPAP records, regardless of submission level,

    shall be maintained for the length of the time

    the part is active (in production or service)

    plus one calendar year

    the supplier shall ensure that the appropriate PPAP records from asuperseded part PPAP file are included, or referenced in the new

    part PPAP file

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    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 45 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Requirements

    3. Customer Notification and Submission Requirements

    4. Submission Levels

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 46 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    3. Summary of the Process

    before delivering new or changed parts or changing the production

    processes the supplier has to document that he has successfully

    finalized all activities of to ensure

    that the product will meet all requirements

    that the processes are under control and capable

    These activities are mostly described in QS 9000APQP the documentation consist of the Part Submission Certificate and

    the required attachments

    according to his Submission Level the supplier has to submit

    everything or just parts of it to the customer

    the customer checks the documentation and sets the Part

    Submission Status depending on that the supplier can start delivery or not

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    Task:

    Assume you have received a PPAP

    Submission Level 3 from your supplier.

    Supplier has design responsibility.

    How to make sure whether or not the supplier

    worked carefully?

    but without leaving your desk!

    Time frame:

    Preparation 15 min.

    Teamwork: How to judge about PPAP?

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    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Requirements

    3. Customer Notification and Submission Requirements

    4. Submission Levels

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary

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    4. The Documentation and its Preparation

    Warrant

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    Only English report forms

    have to be filled out and

    submitted to the

    customer!

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    Content of the documentation to be created

    1. Design Record

    2. Authorized Engineering Change

    Documents3. Customer Engineering Approval

    4. Design-FMEA

    5. Process Flow Diagram(s)

    6. Process-FMEA

    7. Control Plan

    8. Measurement System AnalysisStudies

    9. Dimensional Results

    10. Records of Material/

    Performance Test Results

    11. Initial Process Studies

    12. Qualified Laboratory

    Documentation

    13. Appearance Approval Report

    14. Sample Production Parts

    15. Master Sample

    16. Checking Aids17. Customer-Specific

    Requirements

    18. Part Submission Warrant

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    4.1 Design Records

    all design records for the saleable product e.g.

    CAD/CAM Data

    part drawings

    specifications

    including component drawings

    For parts identified as black box the design record specifies the

    interface and performance requirements

    The organization shall provide evidence that the

    Material/Substance Composition reporting has been completed

    and that reported data complies with all requirements

    Reporting and requirements as prescribed by the customer

    Reporting may be entered into International Materials Data System(IMDS), www.mdsystem.com/index.jsp

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    4.1 Design Records /

    Where applicable, the Organization shall identify polymeric parts

    with the ISO symbols

    for plastics: 100g, see ISO 11469 / 1043-1

    for elastomers: 100g, see ISO 11469 /1629

    4.2 Authorized Engineering Change Documents

    all authorized engineering change documents, which are not yet recorded in the design record

    but incorporated in the product, part or tooling

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    4.3 Customer Engineering Approval

    where specified by the customer, the

    organization shall have evidence ofcustomer engineering approval

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    4.4 Design-FMEA

    If the supplier is design responsible a Design-FMEA

    is required

    according to the customer-specific requirements

    e.g. QS-9000 FMEA

    (Potential Failure Mode and Effect Analysis)

    PPAPDipl.-Ing. Ralf Glner

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    4.5 Process Flow Diagrams

    see QS-9000 APQP

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    4.6 Process-FMEA

    according to the customer-specific requirements

    e.g. QS-9000 FMEA

    (Potential Failure Mode and Effect Analysis)

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    4.7 Control Plan

    The Organization shall have control plan that

    defines all controls used for process

    control and complies with the customer-

    specified requirements,

    e.g. QS-9000 APQP

    control plans for families of similar

    parts are acceptable if the new parts

    have been reviewed for commonality

    Note: Certain customers require control plan approval e.g.

    customer signature on the control plan, prior to submission.

    QM-Plan

    according to

    QS-9000

    APQP

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    4.8 Measurement

    System Analysis

    Studies

    the organization shall have applicable Measurement System

    Analysis Studies (e.g. Gage R & R) for all new or modified

    gages, measurement, and test equipment

    See QS-9000 MSA (Measurement System Analysis

    reference manual.

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    4.9 Dimensional Results

    The organization shall provide evidence that

    dimensional verifications required by die design record

    and the Control Plan have been completed and

    results indicate compliance with specified

    requirements.

    The organization shall have dirnensional results for each unique

    manufacturing process, e.g. cells or production limes and all

    cavities, molds, patterns or dies

    The organization shall record, with the actual results: all

    dimensions (except reference dimensions), characteristics, and

    specifications as noted an the design record and Control Plan.

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    4.9 Dimensional Results /

    The organization shall indicate

    the date of the design record,

    change level, and

    any authorized engineering change document not yet incorporated in

    the design record to which the part was made.

    The organization shall record

    the change level,

    drawing date,

    organization name and

    part number

    on all auxiliary documents (e.g. supplementary layout resultssheets, sketches, tracings, cross sections, CMM inspection point

    results, geometric dimensioning and tolerancing sheets, or other

    auxiliary drawings used in conjunction with the part drawing).

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    4.9 Dimensional Results /

    Copies of these auxiliary materials shall accompany the

    dimensional results according to the Retention/Submission

    Requirements Table.

    A tracing shall be included when an optical comparator is

    necessary for inspection. The organization shall identify one of the parts measured as the

    master sample

    NOTE 1: The Dimensional Results form in Appendix C,

    a pictorial, geometrie dimensioning & tolerancing [GD&T] sheets,

    or a checked print where the results are legibly written on a part

    drawing including cross sections, tracings, or sketches as applicable

    may be utilized for this purpose.

    NOTE 2: Dimensional results typically do not apply to bulk materials.

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    4.10 Records of Material/Performance Test Results

    The organization shall have records of test results for

    material tests

    performance tests

    for tests specified

    in the design record

    in the control plan

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    4.10.1 Material Test Results

    The organization shall perform tests for all parts and product

    materials when chemical, physical, or metallurgical requirements

    are specified by the design record or control plan

    Material test results shall indicate and include:

    the design record change level of the parts tested;

    any authorized engineering change documents that have not yetbeen incorporated in the design record;

    the number, date, and change level of the specifications to which thepart was tested;

    the date on which the testing took place;

    the quantity tested;

    the actual results; the material suppliers name and, when required by the customer, the

    customer-assigned supplier/vendor code.

    NOTE: Material test results may be presented in any convenient

    format. An example is shown in Appendix D.

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    4.10.1 Material Test Results /

    For products with customer-developed material specifications and

    a customer-approved supplier list, the organization shall procure

    materials and/or services (e.g., painting, plating, heat-treating,

    welding) from suppliers on that list.

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    4.10.2 Performance Test Results

    The organization shall perform tests for all part(s) or product

    material(s) when performance or functional requirements are

    specified by the design record or Control Plan.

    Performance test results shall indicate and include:

    die design record change level of the parts tested;

    any authorized engineering change documents that have not yetbeen incorporated in the design record;

    the number, date, and change level of the specifications to which thepart was tested;

    the date on which the testing took place;

    the quantity tested;

    the actual results.

    NOTE:

    Performance test results may be presented in any convenientformat.

    An example is shown in Appendix E.

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    4.11 Initial Process Studies

    4.11.1 General

    4.11.2 Quality Indices

    4.11.3 Acceptance Criteria for Initial Study

    4.11.4 Unstable Processes

    4.11.5 Processes With One-Sided Specifications

    or Non-Normal Distributions

    4.11.6 Actions To Be Taken When Acceptance Criteria Are Not Satisfied

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    4.11.1 General

    the level of initial process capability or

    performance shall be determined to be

    acceptable prior to submission for all

    special characteristics designated by the

    customer or the organization (sc,cc)

    the organization shall perform measurement analysis

    to understand how measurement error is affecting

    the study measurements

    (see Measurement System Analysis reference manual)

    for explanations about Cpk or Ppk see SPC (StatisticalProcess Control manual)

    PPAPDipl.-Ing. Ralf Glner

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    Gau Normal Distribution

    Standard Deviation sMean Value x

    Turning

    Point

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    Definitions Process under Control / Capable Process

    capablenot capable

    notundercon

    trol

    under

    control

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    The Capable Process

    Cp = Process Capability Index

    Shows proportion of the permissible

    tolerance interval to the scatter

    Scatter is measured in multiples of

    the standard deviation s

    If the scatter is with +/- 3 s within the

    tolerance, then Cp=1

    Cpk = Critical Process Capability

    Index

    Supplementary considers the mean

    of the process not being equal to themiddle of the tolerance interval

    Process

    Capability

    IndexExample Comment

    No capability

    High amount of

    scrap

    No capability

    If centered pretty

    exact, just about no

    scrap

    Very good capability

    Statistically no scrap

    No capability

    Not centered

    Scrap

    Good capability

    Process is centered

    enough

    Little scrap

    Example 1 to 3Process adjusted

    exactly to center

    of tolerance

    interval

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    4.11.2 Quality Indices

    Initial process studies shall be summarized with capability or

    performance indices, if applicable.

    NOTE 1: The initial process study results are dependent on the

    purpose of the study, method of data acquisition, sampling,

    amount of data, demonstration of statistical control. etc.

    See the QS-9000 Statistical Process Control reference manual

    for additional information in understanding the basic principles of

    statistical stability and process measures (indices).

    For guidance on items listed below, contact the authorizedcustomer representative.

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    Cpk and Ppk Cpk - The capability Index for a stable process.

    The estimate of sigma is based on within subgroup variation .

    Cpk is an indicator of process capability based on process variation withineach subgroup of a set of data.

    Cpk does not include the effect of process variability between the subgroups.

    Cpk is an indicator of how good a process could be if all process variationbetween subgroups was to be eliminated.

    Therefore, use ofCpk alone may be an incomplete indicator of processperformance.

    Ppk - The performance index. The estimate of sigma is based on total variation (all of individual sample data

    using the standard deviation.

    Ppk is an indicator of process performance based on process variationthroughout the full Set of data.

    Unlike Cpk, Ppk is not limited to the variation within subgroups.

    However, Ppk cannot isolate within subgroup variation from between subgroupvariation.

    When calculated from the same data set, Cpk and Ppk can be compared toanalyze the sources of process variation. For more information, see QS-9000 Statistical Process Control.

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    Purpose of Initial Process Studies

    The purpose of the initial process study is to understand the

    process variation, not just to achieve a specific index value.

    When historical data are available or enough initial data exist to

    plot a control chart (at least 100 individual sarnples), Cpk can be

    calculated when the process is stable.

    Otherwise, for processes with known and predictable special

    causes and output meeting specifications, Ppk should be used.

    When not enough data are available (< 100 samples) or there are

    unknown sources of variation, contact the authorized customer

    representative to develop a suitable plan.

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    Examination of the stability

    (Process control)

    examine capability

    continue with 4.11.3

    process seems instableprocess seems stable

    Process may not meet

    customer requirements

    continue with 4.11.4

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    4.11.3 Acceptance Criteria for Initial Study

    Index > 1.67

    the process currently

    meets the

    acceptance criteria

    after approval, begin

    production and

    follow control plan

    Index < 1.33

    the process does not

    currently meet the

    acceptance criteria

    contact the authorized

    customer representative

    for a review of the study

    results

    1.33 Index 1.67

    the process may be

    acceptable

    contact the

    authorized customer

    representative for a

    review of the study

    results

    Capability Index for stable process

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    4.11.4 Unstable Processes

    Depending on the nature of the instability, an unstable process

    may not meet customer requirements.

    The organization shall identify, evaluate and, wherever possible,

    eliminate special causes of variation prior to PPAP submission.

    The organization shall notify the authorized customer

    representative of any unstable processes that exist and shall

    submit a corrective action plan to the customer prior to any

    submission.

    NOTE: For bulk materials, for processes with known and

    predictable special causes and output meeting specifications,

    corrective action plans may not be required by the customer.

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    4.11.5 Processes With One-Sided Specifications

    or Non-Normal Distributions

    The organization shall determine with the authorized customer

    representative alternative acceptance criteria for processes with

    one-sided specifications or nonenormal distributions.

    NOTE: The above mentioned acceptance criteria assume

    normality and a two-sided specification (target in the center).

    When this is not true, using this analysis may result in unreliable

    information.

    These alternate acceptance criteria could require a different type of

    index or some method of transformation of the data.

    The focus should be on understanding the reasons for the non-normality (e.g., is it stable over time?) and managing variation.

    Refer to the Statistical Process Control reference manual for

    further guidance.

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    4.11.6 Actions To Be Taken When

    Acceptance Criteria Are Not Satisfied

    The organization shall contact the authorized customer

    representative if the acceptance criteria cannot be attained by the

    required PPAP submission date. The organization shall submit to the authorized customer

    representative for approval a corrective action plan and a modified

    Control Plan normally providing for 100% inspection.

    Variation reduction efforts shall continue until the acceptance

    criteria are met, or until customer approval is received.

    NOTE: 100% inspection methodologies are subject to review and

    concurrence by the customer.

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    4.12 Qualified Laboratory Documentation

    Inspection and testing for PPAP shall be

    performed by a qualified laboratory as defined

    by customer requirements(e.g., an accredited laboratory).

    The qualified laboratory (internal or external to the organization)

    shall have a laboratory scope and documentation showing that the

    laboratory is qualified for the type of measurements or tests

    conducted.

    When an external/commercial laboratory is used, the organization

    shall submit the test results on the laboratory letterhead or the

    normal laboratory report format. The name of the laboratory that

    performed the tests, the date (s) of the tests, and the standards

    used to run the tests shall be identified.

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    4.13 Appearance Approval Report (AAR)

    AAR = approval report for the appearance of

    appearance items concerning requirements

    on color, structure, or surface

    For completion of AAR, see instruction in PPAP, appendix B

    A separate AAR shall be completed for each part or series of partsfor which a submission is required if the product/part has

    appearance requirements on the design record

    Upon satisfactory completion of all required criteria, the supplier

    shall record the information on the AAR

    since the Appearance Approval Report is a industry wide used form

    not all customers will require entries in every position

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    4.13 Appearance Approval Report (AAR) /

    The completed AAR and representative

    production products/parts shall be submitted to the location

    specified by your customer to receive disposition

    AARs (complete with part disposition and customer signature)

    shall then accompany the PSW at the time of final submission

    based upon the submission level requested

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    4.16 Checking Aids

    If requested by the customer, the organization

    shall submit with the PPAP submission any

    part-specific assembly or component checking aid. The organization shall certify that all aspects of the checking aid agree

    with part dimensional requirements.

    The organization shall document all released engineering design

    changes that have been incorporated in the checking aid at the time of

    submission.

    The organization shall provide for preventive maintenance of any

    checking aids for the life of the part. measurement system analysis studies, e.g. gage R&R, accuracy, bias,

    linearity, stability studies, shall be conducted in compliance with the

    customer requirements. See MSA (Measurement Systems

    Analysis reference manual).

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    4.17 Customer-Specific Requirements

    The organization shall have records of compliance to all applicable

    customer-specific requirements.

    For bulk materials, applicable customer-specific requi rements

    shall be documented on the Bulk Material Requirements Checklist.

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    4.18. Production Part Submission Warrant

    Upon completion of all PPAP requirements,

    the organization shall complete the

    Part Submission Warrant (PSW).

    A separate PSW shall be completed for each customer part number

    unless otherwise agreed to by the authorized customer

    representative.

    If production parts will be produced from more than one cavity, mold,

    tool, die, pattern, or production process. e.g., line or cell, the

    organization shall complete a dimensional evaluation on one part

    from each.

    The specific cavities, molds, line, etc., shall then be identified in the

    Mold/Cavity/Production Process line on a PSW, or in a PSW

    attachment.

    Warrant

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 92 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    4.18. Production Part Submission Warrant/

    The organization shall verify that all of the

    measurement and test results show conformance

    with customer requirements and that all

    required documentation is available and, for Level 2, 3, and 4,

    is included in the submission as appropriate.

    A responsible official of the organization shall approve the PSW and

    provide contact information.

    Warrant

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    Part Submission Warrant

    consists of:

    Information about the part

    Some formal information

    Materials reporting

    Reason of the submission

    Requested submission level

    Result of the submission

    Declaration

    For customer use (result)

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 94 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Detail of Part Submission Warrant

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    Dimension Results / Part Weight (Mass)

    The organization shall record on the PSW the part weight

    of the part as shipped, measured and expressed in

    kilograms to four decimal places (0.0000) unless otherwise

    specified by the customer.

    The weight shall not include shipping protectors, assembly aides, or

    packaging materials.

    To determine part weight, the organization shall individually weigh ten

    randomly selected parts, calculate and report the average weight.

    At least one part shall be measured from each cavity, tool, line or process

    to be used in product realization.

    NOTE: This weight is used for vehicle weight analysis only and does not

    affect the approval process. Where there is no production or service

    requirement for at least ten parts, the organization should use the required

    number for calculation of the average part weight.

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 96 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Contents

    1. Introduction

    2. Content of the QS-9000 PPAP1. General

    2. PPAP Requirements

    3. Customer Notification and Submission Requirements

    4. Submission Levels

    5. Part Submission Status

    6. Record Retention

    3. Summary of the Process

    4. The Documentation and its Preparation

    5. Summary

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    The Attempt to Run PPAP without APQP!

    PPAPDipl.-Ing. Ralf Glner

    13.01.2007 Seite 98 PPAP_engl.PPT vom 2007 by R.Glner, D-85221 Dachau,+49-8131-53595, www.glaessner.de

    Summary

    The Production Part Approval Process is an

    extensive strict approval process for new

    or changed designs orprocesses.

    It is very formalized, so it inevitably causes

    some administration work,

    but it doesnt demand anything that

    makes no sense from an engineers point

    of view!

    Later changes of the product or the process

    are expensive and take a lot of time.

    The prerequisite to fulfill PPAP demands is a

    carefully done quality planning according to

    QS-9000APQP.

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    6. Internet Links

    http://www.din.de

    http://www.iso.ch

    http://www.cenorm.be

    https://www.carwin.co.uk/qs/qs9000default.htm

    http://www.aiag.org

    http://www.iaob.org

    http:// www.vda-qmc.de